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Product Brochure: North America Online Payment Methods 2019
1. NORTH AMERICA ONLINE PAYMENT METHODS 2019
PUBLICATION DATE: FEBRUARY 2019
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-5 TABLE OF CONTENTS I PAGE 6 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 7 METHODOLOGY I PAGE 8 RELATED REPORTS I PAGE 9 CLIENTS I PAGE 10-11 FREQUENTLY ASKED QUESTIONS
PAGE 12 ORDER FORM I PAGE 13 TERMS AND CONDITIONS
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North America Online Payment Methods 2019
Report
Online Payment
North America
Canada, USA
English
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QUESTIONS
ANSWERED
IN THIS REPORT
What are the top payment methods used by online shoppers in Canada and the USA?
Who is winning the battle of mobile wallets in the USA?
What are the main drivers and barriers of mobile payment adoption for consumers in the region?
What are the attitudes towards security of online and mobile payments in Canada and the USA?
How does the usage of new payment technologies vary in the USA and Canada?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
NORTH AMERICA ONLINE PAYMENT METHODS 2019
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3. PLASTIC REMAINS AHEAD IN NORTH AMERICAN E-COMMERCE PAYMENTS
Credit and debit cards were the leading payment methods in North American E-
Commerce in 2018, according to surveys cited in the yStats.com report. In the U.S.,
more than one-half of all online purchases were paid using plastic, and in Canada,
the majority of shoppers believed credit cards to be the safest payment means for
E-Commerce. Furthermore, digital buyers in these countries value the comfort of
making payments by card details saved with their favorite online merchants and
prefer not to enter their payment details on unknown websites.
The findings in the yStats.com report also point to growth expectation in mobile
payments, both in-store and remotely. In the U.S., a double-digit share of
consumers believed that mobile payments were faster and more efficient than
other payment methods. On the other hand, the concern over the security of
paying with a mobile device still prevails and is cited as the primary reason for not
using mobile payment apps. Fear of fraud also hinders other innovative payment
means from catching on. For example, in Canada, the share of respondents who
would not use smart speakers for payment due to security concerns was nearly
twice as high as those who find it easier to pay in another way.
Nevertheless, the rates of mobile payment adoption are on the rise across North
America and competition is heating up. PayPal and Apple Pay were the top
providers used to make payments via mobile in a store, as of 2018. Starbucks
made another strong case, leading among the payment apps used to pre-order
coffee or food. According to one projection cited in the yStats.com report,
Starbucks will have more users than Apple Pay by 2022.
NORTH AMERICA ONLINE PAYMENT METHODS 2019
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4. MANAGEMENT SUMMARY
GLOBAL DEVELOPMENTS
Payment Methods Accepted in Online Stores, in % of Online Stores, February 2018
Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1 2017
& Q1 2018
Breakdown of Card Payments by E-Commerce and POS Payments, in %, 2016 & 2022f
Online Payment Fraud Losses, in USD billion, 2018e & 2023f
Share of Respondents Who Would be Willing to Use Fingerprint or Other Biometric to Secure Their Payment Details,
in %, 2018
Mobile Payment User Penetration, by Region, in % of Internet Users, Q4 2017
Proximity Mobile Payment User Penetration, by Region, in % of Smartphone Users, 2017-2022f
Top 10 Countries by Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2019f
Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Region, Q1 2017
& Q1 2018
Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected
Countries, Q1 2018
Mobile Wallet User Penetration, in % of Respondents, by China, Germany, India, Taiwan, the USA and the UK, 2018
Number of Contactless Payment Users of Apple Pay, Samsung Pay, Google Pay and Other OEM Pay, in millions,
2018e & 2020f
Retail Spending at Frictionless Payment Stores, in USD million, 2018e & 2023f
IoT Payments, in USD billion, 2018e & 2023f
IoT Payments, in USD billion, by Connected Car and Connected Home Device Payments, 2021f
NORTH AMERICA
3.1. Regional
Payment Methods Used in E-Commerce, in % of Online Shoppers, by the USA and Canada, June 2018
Proximity Mobile Payment User Penetration, in % of Smartphone Users, in %, 2017 – 2022f
3.2. USA
Online and Mobile Payment Trends, February 2019
Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
Average E-Commerce Order Value, by Payment Methods, in USD, November 2017
Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2018
Attitudes to Security of Online Shopping, incl. Payment-Related, in % of Online Shoppers, April 2018
Payment Methods Used to Check Out Online, in % of Online Shoppers, 2017
Share of Online Shoppers Who Saved Their Card Information Online, by Credit Card, Debit Card and Both, in %,
September 2018
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NORTH AMERICA ONLINE PAYMENT METHODS 2019
TABLE OF CONTENTS (1 OF 2)
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5. 5
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NORTH AMERICA (CONT.)
3.2. USA (Cont.)
Breakdown of Primary Factors That Would Prevent Internet Users From Using a Mobile Payment App, in %, March
2018
Share of Consumers Who Are Worried About Their Personal Information When Using a Mobile Payment App, in %,
2015 - 2018
Attitudes to Mobile Payments, in % of Consumers, by Generation, 2018
The Perception of Mobile Device as One’s Most Important Shopping Tool and Expectation to Pay for Transactions
from Mobile Device, in % of Consumers, 2017 & 2018
Breakdown of Frequency of Making Payments via Mobile Device, in % of Mobile Payment Users, 2017 & 2018
Number of Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2018- 2022f
Mobile Payment Apps Used for Making Payments In-Store, in % of In-Store Mobile Payment Users, February 2018
Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2018
Number of Proximity Mobile Payment Users, by Selected Platforms, in millions, 2017 - 2022f
Mobile Payment User Penetration, by Selected Platforms, in % of Proximity Payment Users,
2017 - 2022f
Extend to Which Smartphone Users Eligible to Use Apple Pay, Android Pay and Samsung Pay Users Agree that
Mobile Wallets Could Replace Physical Wallets, in %, February 2018
P2P Mobile Payment Transaction Value, in USD billion, and Year-on-Year Change, in %,
2017 - 2022f
Mobile Payment Apps Used P2P Transactions, in % of Mobile Payment Users for P2P Transactions, February 2018
Mobile P2P Payment Users, by Selected Platforms, in millions, 2017 - 2022f
Share of Credit/Debit Card Owners Who Are Interested in Using Biometrics to Verify Identity or to Make Payments,
in %, September 2017
Share of Adults Who Have Made a Biometric Payment, in %, by Gender and Total, March 2018
Share of Adults Who Believe that Biometric Payment Will Become More Commonplace in the Next 2-5 Years, in %,
March 2018
Share of Consumers Who Would Sign Up to Try a Free Online Bank Account from Amazon that Offered a 2% Cash
Bank on all Amazon.com Purchases, in %, by Amazon Prime, Amazon Customers Without Prime, and Not Amazon
Customers, 2018
3.3. Canada
Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2018
Breakdown of Payment Methods Perceived as the Safest for Online Purchases, in % of Consumers, 2016-2018
Actions Related to General, Online and Mobile Payments Taken in The Last Year, in % of Respondents, 2018
Attitudes to Security of Online Shopping, incl. Payment-Related, in % of Online Shoppers, April 2018
Likelihood of Loading a Credit Card and Debit Card Into a Mobile Phone or Wallet, in % of Consumers, 2018
Share of Consumers Who Are Familiar With Using Merchant Apps to Pay for Goods and Services, in %, 2017-2018
New Forms of Payment Used Regularly, in % of Credit/Debit Card Owners, February 2018
Share of Internet Users Who Are Somewhat / Very Comfortable Using and Who Made a Purchase Using a Mobile
Payment / Digital Wallet Service, in %, 2016-2018
Breakdown of The Likelihood of Using a Connected Payment Device, in % of Consumers, 2018
Reasons for Not Using a Smart Speaker to Make Purchases or Payments, in % of Consumers, 2018
NORTH AMERICA ONLINE PAYMENT METHODS 2019
TABLE OF CONTENTS (2 OF 2)
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7. GENERAL METHODOLOGY OF OUR MARKET REPORTS
Secondary Market Research
The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
Cross referencing of data is conducted in order to ensure
validity and reliability.
The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR NORTH AMERICA ONLINE PAYMENT METHODS 2019
Report Coverage
This report covers the online payment market in North America.
It takes into account a wide definition of online payment, including
payment methods used in online shopping and mobile payment, such as
remote and proximity payments.
The report includes data mostly published in 2018. The exact
date of publication of the source is stated on each chart. The time period
which the data refers to differs by source.
Report Structure
The global chapter opens the report, featuring an overview of
global online and mobile payment developments.
Next, information about the regional development is included.
The rest of the report contains country-specific information. The
countries in the region are presented in the descending order of B2C E-
Commerce sales.
Depending on data availability, the following types of market
information are included: payment methods most used by online
shoppers, number and value of online/mobile payment transactions,
mobile payment usage and consumer awareness of mobile payment
providers. Not all the mentioned types of information are available for each
of the covered countries.
For the leading country in the region, also online and mobile
payment trends and news about major players, such as payment providers,
banks and retailers are presented on text charts.
NORTH AMERICA ONLINE PAYMENT METHODS 2019
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8. Latin America Online Payment Methods 2019 February 2019 € 1,950
Europe Online Payment Methods 2019 February 2019 € 1,950
Asia-Pacific Online Payment Methods 2019 February 2019 € 1,950
Middle East and Africa Online Payment Methods 2019 February 2019 € 1,950
North America B2C E-Commerce Market 2018 November 2018 € 950
Latin America B2C E-Commerce Market 2018 November 2018 € 1,950
Europe B2C E-Commerce Market 2018 September 2018 € 3,950
Asia-Pacific B2C E-Commerce Market 2018 June 2018 € 3,950
Southeast Asia B2C E-Commerce Market 2018 May 2018 € 1950
Middle East B2C E-Commerce Market 2018 January 2018 € 1,950
Africa B2C E-Commerce Market 2018 March 2018 € 1,950
Global B2B E-Commerce Market 2018 September 2018 € 1,950
Global B2B Payment Trends 2018 October 2018 € 950
Global Omnichannel Commerce Trends 2018 December 2018 € 950
Global Digital Gaming Market 2019 January 2019 € 1,450
Global Online Travel Market 2018 October 2018 € 1,950
Global B2C E-Commerce Delivery 2018 December 2018 € 1,950
Global Consumer Electronics B2C E-Commerce 2018 November 2018 € 1,950
UPCOMING RELATED REPORTS
REPORT
PUBLICATION
DATE
PRICE*
Global Online Payment Methods 2019 March 2019 € 2,950
Global Alternative Online Payment Methods 2019 March 2019 € 1,950
Global Mobile Payment Methods 2019 March 2019 € 1,950
NORTH AMERICA ONLINE PAYMENT METHODS 2019
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