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GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
PUBLICATION DATE: JULY 2018
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-14 TABLE OF CONTENTS I PAGE 15 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 16 METHODOLOGY I PAGE 17 RELATED REPORTS I PAGE 18 CLIENTS I PAGE 19-20 FREQUENTLY ASKED QUESTIONS
PAGE 21 ORDER FORM I PAGE 22 TERMS AND CONDITIONS
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PRODUCT DETAILS Title:
Type of Product:
Category:
Covered Regions:
Covered Countries:
Language:
Formats:
Number of Charts:
Global Online Payment Methods: Full Year 2017
Report
Online Payment
Africa, Asia-Pacific, Europe, Latin America, Middle East, North
America
Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Canada, China,
Colombia, Czech Rebuplic, Egypt, France, Germany, India, Indonesia,
Iran, Italy, Israel, Japan, Kenya, Kuwait, Lebanon, Malaysia, Mexico,
Morocco, Netherlands, Nigeria, Poland, Portugal, Qatar, Russia,
Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden,
Switzerland, Thailand, Turkey, UAE, UK, USA, Vietnam
English
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QUESTIONS
ANSWERED
IN THIS REPORT
What are the top payment methods preferred by online shoppers in 40+ countries worldwide?
Which factors influence the choice of payment methods?
What are the main online and mobile payment trends worldwide?
How is mobile payment evolving in various regions and countries?
What is consumers’ attitude to online and mobile payment security?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
EMERGING MARKETS LEAD GLOBAL PAYMENT INNOVATION
The global online payment volume continues to grow with the rapid rise in worldwide
E-Commerce sales, reveals the new report from yStats.com. Payment cards and digital
wallets contribute the largest shares of this volume, with a projection that E-Wallets alone
will account for close to one-half of worldwide online retail sales within the next three years,
spurred by their popularity in the fastest growing E-Commerce markets including China and
India. Overall, emerging markets are ahead of the advanced economies in terms of the
interest in new payment technologies, with Asia being the top region for expected return on
investment in FinTech.
China and the rest of Asia-Pacific ranked as the world’s leaders in mobile payment
adoption in 2017, followed by Latin America, the Middle East and Africa, according to the
information cited in the yStats.com report. Consumers in these regions were more willing to
share their personal financial data with third-party providers in order to use their innovative
services. Meanwhile, in regions with more mature E-Commerce such as Western Europe
and North America, plastic still leads the payment choices of digital buyers, although PayPal
and local alternative payment methods such as iDEAL are on top in some markets.
Overall, information contained in the yStats.com report points to the high variation of
payment preferences of online shoppers in different countries and regions, while also
highlighting that the selection of payment methods and the security of payment
transactions is an important consideration globally for consumers when making purchases
over the Internet.
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
3
MANAGEMENT SUMMARY
GLOBAL DEVELOPMENTS
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q1 2017
 Card Spending, in USD trillion, and Breakdown by POS and E-Commerce, in %, 2015 & 2021f
 Breakdown of E-Commerce Sales by Payment Methods, in %, 2021f
 Top Two Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online
Shoppers, 2016 & 2017
 Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1
2017
 FinTech Adoption Rate, in % of Internet Users, by Selected Countries, 2017
 Most Used FinTech Services According to Internet Users, in %, 2017
 Most Relevant Emerging Technologies for Large FinTech and Financial Companies to Invest In, in % of
Respondents in Each Group, April 2017
 Entities Expected to Be The Most Disruptive in FinTech in the Next Five Years According to Financial Services
and FinTech Executives, in %, 2017
 Top 10 VC-Backed FinTech Unicorns by Valuation, in USD billion, Q3 2017
 Expected Annual ROI According to Financial Services and FinTech Executives, in %, 2017
 Mobile Payment User Penetration, in % of Internet Users, by Regions, Q4 2015 & Q2 2017
 Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected
Countries, Q1 2017
 Penetration of Bank Account Holders Willing to Share Personal Financial Data with Third-Party Providers to
Use Their Services, in %, by Selected Countries, August 2017
 Breakdown of the Number of Transactions/Purchases by Payment Methods, in %, as Perceived by Businesses
and by Consumers, 2016
 Factors Most Important to Consumers in Deciding to Use Mobile Payments, in %, 2016
 Share of Internet Users Who Believe That Mobile Payment is Not Secure, in %, October 2016
 Mobile Payment Security Features Demanded by Consumers and Implemented by Businesses, in %, 2016
 Attitudes Towards Mobile Payment and Mobile Money, in % of Consumers, by Developed and Developing
Markets, 2016
 Contactless Payment Transaction Value, in USD billion, 2017e & 2019f
 Number of Contactless Payment Users of Apple Pay, Samsung Pay and Android Pay, in millions, 2015 - 2017e
 Apple Pay User Penetration Compared to Overall Mobile Payment User Penetration, in % of Internet Users, by
Penetrated Markets, Q2 2017
ASIA-PACIFIC
3.1. REGIONAL
 Breakdown of E-Commerce Sales by Payment Methods, in %, 2017e
 Breakdown of General Payment Methods Used Most Frequently, in % of Consumers, August 2017
 Top 3 Mobile Payment Services Used by Internet Users, by Selected Countries, incl. India, Indonesia,
Philippines, South Korea and Thailand, in % of Internet Users, Q2 2017
 Top Considerations in Online Shopping, incl. Payment-Related, in % of Consumers, November 2016
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GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (1 OF 11)
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ASIA-PACIFIC (CONT.)
3.2. ADVANCED MARKETS
3.2.1. JAPAN
 Online and Mobile Payment Trends, January 2018
 Online and Mobile Payment Trends, August 2017
 Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016
 Top 3 Uses of Credit Card, in % of Credit Card Holders, 2016
 Awareness and Usage of E-Money Services and Smartphone Payment Services, in % of Smartphone Users,
November 2017
 Mobile Payment User Penetration, in % of Individuals, May 2014, November 2015 & November 2016
 Reasons For Using Smartphone Payment, in % of Smartphone Payment Users, March 2017
3.2.2. SOUTH KOREA
 Payment Methods Used in E-Commerce, in % of Online Shoppers, October 2016
 Daily Average Personal Credit Card Payment Value by Major Consumption Types, incl. Online and Home
Shopping, in KRW billion, H1 2016 - H1 2017
 Daily Average Value of Mobile Card Payments, in KRW billion, H1 2015 - H1 2017
 Top 5 Mobile Payment Services by Payment Volume, in KRW billion, January-August 2017
 Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2018f
 Reasons for Using Convenient Payment Services, in % of Users, October 2016
3.2.3. AUSTRALIA
 Breakdown of Online Payments by Payment Method, in %, 2013 & 2016
 Breakdown of Online Payments by PC/Tablet and Mobile, in %, 2013 & 2016
 Breakdown of Card Fraud by Type, incl. Card-Not-Present, in AUD million, 2011 – 2016
 Share of Individuals Who Experienced Credit Card Fraud After Shopping Online, in %, November 2016
3.2.4. SINGAPORE
 Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
 Share of Cards and Digital Wallets in E-Commerce Sales, in %, 2013 & 2017e
 Share of Credit Card Holders Who Used Mobile Wallets to Make Payments from Credit Card, 2016 & 2017
3.3. EMERGING MARKETS
3.3.1. CHINA
 Online and Mobile Payment Trends, January 2018
 Online and Mobile Payment Trends, August 2017
 Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016
 Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 – 2016 & June
2017
 Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017
 Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
 Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2016 &
June 2017
 Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
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ASIA-PACIFIC (CONT.)
3.3.1. CHINA (CONT.)
 Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
 Payment Methods Used for In-Store Purchases, in % of Internet Users, June 2017
 Selected Mobile Payment Services Used Regularly to Make Payments, in % of Urban Consumers, 2017
3.3.2. INDIA
 Payment Methods Used in E-Commerce, in % of Generation Z Online Shoppers, June 2017
 Share of Urban Online Shoppers Who Switched from Cash on Delivery to Online Payment Methods Following
Demonetization, in % of Online Shoppers, 2017
 Breakdown Payment Methods Preferred in E-Commerce, in % of Urban Online Shoppers, 2017
 Number of RuPay Card Transactions, in millions, and Value, in INR billion, by POS and E-Commerce, FY
2014/2015 - FY 2016/2017
 Share of Digital and Mobile Wallets in E-Commerce Sales, in %, 2013 & 2017e
 Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, and Volume, in
millions, incl. Mobile Wallets, FY 2014-2015 - FY 2016-2017
 Number of Mobile Payment Transactions, in billions, and Value, in INR trillion, FY 2016 - FY 2022f
 Breakdown of Mobile Payment Transaction Value by Segment, in %, FY 2017e
 Mobile Wallet Transaction Value, in USD billion, FY 2015 & FY 2017
3.3.3 INDONESIA
 Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2016
 Credit Card Uses, in % of Banked Adults Interested in Owning a Credit Card, March 2017
3.3.4 THAILAND
 Payment Methods Used in E-Commerce, by Number of Online Shoppers and Percentage of Online Shoppers,
Q1 2016
 Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2017
3.3.5 VIETNAM
 Breakdown of Payment Methods Used in E-Commerce, in % Online Shoppers, August 2016
 Payment Methods Used in E-Commerce, in % of Online Shoppers, 2015 & 2016
3.3.6 MALAYSIA
 Payment Methods Used in E-Commerce, in % of Online Shoppers, February 2017
 Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, November 2016
EUROPE
4.1. REGIONAL
 Online Payment Regulatory Trends, July 2017
 Breakdown of E-Commerce Spending in the EU by Payment Methods Considering PSD2 and Instant Payment
Introduction, in %, 2012, 2017f, 2020f, 2022f, 2027f
 Top 10 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 & 2017
 Top 3 Criteria for Choosing a Payment Method, in % of Online Shoppers, 2016
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
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EUROPE (CONT.)
4.1. REGIONAL (CONT.)
 Concerns That Internet Users in the EU Have About Using The Internet for Online Banking or Buying Things
Online, in % of Internet Users, June 2013 & June 2017
 External Disruptors in European Payment Environment, in % of Payment Industry Experts, March 2017
 Overview of PSD2 Implementation Timeline, January 2018
 Mobile Payment Transactions, in EUR billion, 2016 & 2021f
4.2. ADVANCED MARKETS
4.2.1. UK
 Online and Mobile Payment Trends, January 2018
 Online and Mobile Payment Trends, July 2017
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017
 Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2017
 Top 3 Reasons for Checkout Abandonment, in % of Internet Users, 2017
 Online Card Payment Statistics for UK Businesses, incl. Online Card Spending, in GBP billion, Share of Total
Card Spending, in %, 2014 – 2016
 Online Spending With UK-Issued Cards, in GBP billion, 2015 & 2016
 Share of Consumers Willing to Give Online Retailers Permission to Initiate Payments Directly From Their Bank
Account Using Apps or Websites, in %, by Total Consumers, Millennials and Generation Z, August 2017
 Reasons for Not Shopping Online, incl. Payment-Related, in % of Adults Who Have Not Purchased Online, by
Age Group, Q1 2017
 Card-Not-Present Purchase Fraud Loss on UK-Issued Cards, by E-Commerce, Mail Order and Telephone Order
and Total Remote, in GBP million, and Share of Total Card Purchase Fraud Loss, in %, 2011 - 2016 & H1 2017
 Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2016 -
2021f
 Breakdown of Frequency of Using Mobile Phone to Make Contactless Payments In-Store, in % of Smartphone
Users, By Age Group, Gender and Total, 2016
4.2.2. GERMANY
 Online and Mobile Payment Trends, January 2018
 Online and Mobile Payment Trends, July 2017
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Ranked First and Ranked Between
First and Fifth, 2016
 Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016
 Breakdown of B2C E-Commerce Product Sales by Payment Methods, in %, 2015 & 2016
 Factors Important to Online Shoppers When Choosing a Payment Method, in % of Online Shoppers, 2016
 Payment Methods Offered, in % of Top 1,000 Online Shops, 2015 & 2016
 Most Important Payment Trends for the Next 3 Years According to Online Merchants, in % of Online
Merchants, 2017
 Breakdown of Implementation of Express Checkout Solutions, in % of Online Merchants, 2017
 Share of Consumers Who Have Used Payment via Smartphone, in %, and Share of Non-Users Who Could
Imagine Paying With a Smartphone in the Future, in %, April 2017
 Breakdown of Mobile Payment Usage, in % of Smartphone Users, Q4 2016/Q1 2017
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GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
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EUROPE (CONT.)
4.2. ADVANCED MARKETS (CONT.)
4.2.2. GERMANY (CONT.)
 Breakdown of Optimization of Payment Process for Mobile, in % of Online Merchants, 2017
 Top 10 Most Known Payment Providers, in % of Smartphone Users, Q4 2016/Q1 2017
4.2.3. FRANCE
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
 Breakdown of B2C E-Commerce Product Sales, in %, 2016
 Breakdown of Main Barriers That Make Consumers Hesitant to Purchase Online, in %, by Total Population
and Online Shoppers, June 2017
 Mobile Payment User Penetration, in % of Smartphone Users, March 2017
 Breakdown of Belief in That Smartphone Will Become the Main Mean of Payment by 2025, by Payment
Amount, in %, December 2016
4.2.4. SPAIN
 Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017
 Breakdown of Factors Most Important in Online Payment Methods, in % of Online Shoppers, October 2017
 Share of Banked Consumers Who Installed Mobile Payment Apps, in %, December 2016
4.2.5. ITALY
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
 Breakdown of Number of Online Purchase Transactions by Payment Methods, by Purchase of Physical
Products and of Digital Goods and Services, in %, Q1 2017
 Breakdown of Awareness and Usage of New FinTech Services, in % of Internet Users, 2017
 Online and Mobile Retail Payment Value by Segment, in EUR billion, and Year-on-Year Change, in %, 2016
4.2.6. NETHERLANDS
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
 Breakdown of Online Purchases by Payment Methods, in %, 2015 & 2016
4.2.7. SWEDEN
 Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q3 2011 -2012, Q4 2013
- 2016
 Awareness and Usage of Mobile Payment Solutions, in % of Internet Users, Q2 2017
4.2.8. SWITZERLAND
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
 Top 5 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
 Mobile Payment User Penetration, by Current User and Potential Use, in % of Consumers, August 2017
4.2.9. BELGIUM
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
 Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2017, and Change
Compared to 2016 and 2011
 Share of Consumers Who Paid With a Smartphone In-Store, in % of Consumers, April 2017
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
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EUROPE (CONT.)
4.2. ADVANCED MARKETS (CONT.)
4.2.10. AUSTRIA
 Awareness and Usage of Payment Methods in E-Commerce, in % of Online Shoppers, January 2017
4.3. EMERGING MARKETS
4.3.1. RUSSIA
 Payment Methods Used in E-Commerce, in % of Online Shoppers, 2014 – 2016
 Payment Methods Used in E-Commerce, in % of Active Internet Users, H1 2017
 Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017
 Breakdown of Last Online Purchase by Payment Method, in %, 2016 & 2017
 Number of Websites Accepting Online Payment, in thousands, and Types of Online Payment Services
Used, in % of Websites Accepting Online Payment, 2015 & 2016
 Top 10 Online Payment Solutions Used, in % of Websites Accepting Online Payment, 2015 & 2016
 Breakdown of Awareness of Cryptocurrencies, in % of Adults, July 2017
 Breakdown of Perception of Cryptocurrencies, in % of Adults Who Heard About Cryptocurrencies, in %, July
2017
 Types of Goods and Services Paid for Via Apple Pay and/or Samsung Pay, in % of Internet Users in Large
Cities, March 2017
4.3.2. POLAND
 Payment Methods Used in E-Commerce, in % of Individuals, 2015 & 2016
 Payment Methods That Encourage Online Shoppers to Purchase Online, in % of Online Shoppers, April
2017
4.3.3. TURKEY
 Payment Methods Used in E-Commerce, in % of Online Shoppers, January 2017
 Number of Domestic E-Commerce Transactions with Bank Cards, in millions, and Value, in TRY million, Q1
2015 – Q3 2017
 Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in
TRY million, Q1 2015 – Q3 2017
4.3.4. PORTUGAL
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
4.3.5. CZECH REPUBLIC
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
 Share of Online Shoppers Using Debit/Credit Card to Pay for Online Purchases, in %, 2016
NORTH AMERICA
5.1. REGIONAL
 Share of Consumers Using Mobile Payment Apps at Least Weekly, by Apps from Retailers and Other Apps,
2016 & 2017
 Breakdown of Current and Planned Mobile Payment Solutions Acceptance, in % of Retailers, February 2017
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NORTH AMERICA (CONT.)
5.2. USA
 Online and Mobile Payment Trends, February 2018
 Online and Mobile Payment Trends and News About Players, August 2017
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017
 Ways in Which Fear of Hacking Has Influenced Online Shopping Behavior, in % of Online Shoppers, January
2017
 E-Commerce Website Types Most Trusted with Financial Information When Shopping Online, in % of
Online Shoppers, January 2017
 Share of Consumers Who Are Worried About Their Personal Information When Using a Mobile Payment
App, in %, 2015 – 2017
 Number of Adults Who Have Their Payment Card Information Stored on at Least One Website or Mobile
App for Future Purchases, and Who Always Save Their Card Information Online, in millions, May 2017
 Awareness and Usage of Emerging Technologies in Shopping, incl. Mobile Payment, in % of Consumers,
July 2017
 Mobile Payment Transactions, in USD billion, 2011, 2016 & 2021f
 Proximity Mobile Payment Transaction Value, in USD billion, 2016 - 2021f
 Mobile Payment Apps Used for Making Payments In Store, in % of In-Store Mobile Payment Users,
February 2017
 Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2017
 Mobile Wallets Used, in % of Internet Users, July 2017
 Digital and Mobile Payment Methods Used, in % of Online Shoppers, by Generation Y and Generation Z,
March 2017
 Breakdown of Preferred Mobile Wallet Providers, in % of Current Mobile Wallet Users, Interested Non-
Users and Total, January 2017
 Issuer Mobile Wallet Ownership, in % of Banked Smartphone Users, and Issuer Mobile Wallet Apps Used,
in % of Issuer Wallet App Users, January 2017
 Merchant Mobile Wallet Ownership, in % of Banked Smartphone Users, and Merchant Mobile Wallet Apps
Used, in % of Merchant Wallet App Users, January 2017
 Share of Banked Smartphone Users Who Own Apple Pay, Samsung Pay or Android Pay Wallets, and
Breakdown of the “Pays” Owned, in % of “Pays” Owners, January2017
 Penetration of Apple Pay, Android Pay and Samsung Pay, by Enrolled, Have Used and Frequent Users, in %
of Compatible Device Owners, January 2017
 Types of Mobile Payments Made, in % of Banked Smartphone Users, January 2017
 Most Important Features in Money Transfer or Payment Applications and Services, in % of Adults, July 2017
 P2P Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f
 Share of Adults Who Used Online or Mobile P2P Payment in the Previous 12 Months, 2013 - 2021f
 P2P Payment Services Used, in % of Users, 2017
 Voice Payment Users, in millions, and Penetration, in % of Adults, 2017 - 2022f
 Breakdown of Voice Assistants Trusted to Securely Make a Payment, in % of Adults, April 2017
5.3. CANADA
 Top 3 Payment Methods Preferred in E-Commerce, in % of Respondents, March 2017
 Breakdown of E-Commerce Sales by Payment Systems, in %, 2015 & 2016
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NORTH AMERICA (CONT.)
5.3. CANADA (CONT.)
 Breakdown of Total Payment Volume, in millions, and Value, in CAD million, by Payment Methods, incl.
Online Transfers, 2015 & 2016
 Share of Online Shoppers Who Have Used Mobile Payment or Digital Wallet Service to Make a Purchase, in
%, 2016 & 2017
 Share of Internet Users Who Store Personal Credit Card Information with a Mobile App or E-Commerce
Site, in %, by Age Group, April 2017
 Share of Cardholders Who Loaded Credit/Debit Card Information on Their Mobile Phone/Wallet, in %, 2017
 Awareness of Contactless Payment Methods, in % of Credit/Debit Cardholders, H1 2017
 Breakdown of Contactless Card Payment Users and Apple Pay Users by Age Group, in %, Q2 2017
 Share of Internet Users Who Installed an E-Wallet Mobile App, in %, by Age Group, April 2017
 Share of Smartphone Users Indicating Security Concerns as a Hindrance to Making Mobile Payments, in %,
by Age Group, May 2017
 Motives to Use Mobile Wallet as a Primary Payment Method, in % of Mobile Payment Users, September
2016
LATIN AMERICA
6.1. REGIONAL
 Breakdown of E-Commerce Sales by Payment Methods, in%, 2017e
 Share of Mobile Shoppers Who Use Mobile Wallets to Pay for Products/Services Purchased via Mobile
Device, in %, by Brazil, Chile, Colombia, Mexico and Peru, August 2016
 Use of Second Factor Authentication Systems in E-Commerce, incl. Methods Used and Attitude, in % of
Banked Online Shoppers, by Selected Countries, 2017
6.2. BRAZIL
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
 Breakdown of the Number of Payment Installments Used, in % of Online Shoppers, 2016 & 2017e
 Share of Top 10 B2C E-Commerce Payment Methods of Orders Placed and Approved Orders, in %, and
Approval Rate by Payment Method, in %, Q1 2017
 Breakdown of Payment Methods Used in the Last Online Purchase from International Site, in % of Cross-
Border Online Shoppers, 2013 - 2016
 Reasons to Give Up an Online Purchase, in % of Online Shoppers, June 2017
 Factors Important for the Decision to Purchase in E-Commerce, incl. Payment-Related, in % of Online
Shoppers, April 2017
 Reasons For Using Boleto Bancario, in % of Online Shoppers Who Use Boleto Bancario, July 2017
 Breakdown of Online Shoppers Who Pay with Boleto Bancario by Gender and Age Group, in %, July 2017
 Payment Methods Used in M-Commerce, in % of Mobile Shoppers, September 2017
6.3. MEXICO
 Online Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
 Offline Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
 Payment Methods Used in E-Commerce, in % of Online Shoppers, December 2016
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
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LATIN AMERICA (CONT.)
6.3. MEXICO (CONT.)
 Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, December 2016
 Share of E-Commerce of Total Payments with Credit and Debit Cards, in %, 2016
 Breakdown of E-Commerce Card Payment Transactions by Credit Card and Debit Card, in %, 2016
 Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion,
and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit
Cards, Q1 2016 – Q3 2017
 Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in %
of Their Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2017
 Share of Online Shoppers Who Stored Information With an Online Merchant and Type of Information
Stored with an Online Merchant, in % of Online Shoppers, 2016 & 2017
 Reasons for Not Storing Credit/Debit Card Information With Online Shops, in % of Online Shoppers, 2016 &
2017
 Top 5 Most Important Aspects in E-Commerce Payments, in % of Online Shoppers, February 2017
 Payment App and Wallet Penetration, in % of Banked Internet Users, July 2016
6.4. COLOMBIA
 Payment Methods Used in E-Commerce, in % of Online Shoppers, August 2016
 Top 5 Motivations for Online Shopping, in % of Online Shoppers, August 2016
6.5. ARGENTINA
 Breakdown of E-Commerce Sales by Payment Methods, in %, 2016
 Breakdown of E-Commerce Sales Paid in Installments by Number of Installments, in %, 2016
 Most Attractive Uses of Mobile Payment Services, in % of Smartphone Users, August 2016
 Breakdown of Preferred Mobile Payment Providers, in % of Smartphone Users, August 2016
MIDDLE EAST
7.1. REGIONAL
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers in GCC, October 2016
 Top 3 Barriers to Online Shopping, in % of Local Millennials in the GCC Who Did Not Shop Online, July 2017
 Number of FinTech Startups in MENA, 2013, 2015 & 2020f
 Share of Online Shoppers in MENA Who Used Smartphone to Pay for Purchases Online, in %, 2016
7.2. UAE
 Breakdown of Payment Methods Used in E-Commerce by Cash on Delivery and Credit or Debit Card, in % of
Online Shoppers, March 2017
 Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
 Share of Consumers Who Believe That Retailers They Shop at Deploy Payment Security Tools to Prevent
Fraud, by Retailers and Online Retailers, in %, 2016
7.3. SAUDI ARABIA
 Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2017
 Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
7
6
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (9 OF 11)
13
13
MIDDLE EAST
7.3. SAUDI ARABIA (CONT.)
 Breakdown of Payment Methods Most Used in Online Shops According to E-Commerce Merchants, in % of
Surveyed E-Commerce Merchants, June 2017
 Perception of Increase in Credit Card Payments in Online Shops Over the Previous Year According to
E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017
 Reasons for Not Offering Credit Card Payments in Online Shops, in % of Surveyed E-Commerce Merchants
Who Do Not Accept Credit Card Payments in Their Shops, June 2017
7.4. ISRAEL
 Perceived Disadvantages of Online Shopping, incl. Payment-Related, in % of Internet Users, September
2016
 Share of Adult Internet Users in Israel Who Use Mobile Wallet Apps to Purchase Goods or Services At Least
Once a Month, in %, May 2017
7.5. IRAN
 Market Shares of the Top 3 Online Payment Gateway Operators, in %, December 2016
7.6. QATAR
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
7.7. KUWAIT
 Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
7.8. LEBANON
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
 List of Selected Payment Providers, by Category, 2016
7.9. BAHRAIN
 Barriers to Shopping Online, incl. Payment-Related, in % of Non-Online Shoppers, 2016
AFRICA
8.1. REGIONAL
 Number of Registered Mobile Money Accounts in Sub-Saharan Africa, in millions, December 2005 &
December 2016
8.2. SOUTH AFRICA
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, August 2017
 Breakdown of Factors that Would Encourage to Shop Online More, incl. Payment-Related, in % of Online
Shoppers, August 2017
 Breakdown of Barriers to E-Commerce, incl. Payment-Related, in % of Internet Users Who Do Not Shop
Online, August 2017
 Breakdown of Types of Purchases for Which Non-Online Shoppers Would be Most Comfortable to Make
Their First Online Payment, in % of Internet Users Who Do Not Shop Online, August 2017
 Share of Online Shoppers Who Believe Their Credentials Are Not Safe When Shopping Online, in %, March
2017
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (10 OF 11)
7
8
14
14
AFRICA (CONT.)
8.3. NIGERIA
 Number and Value of Internet (Web) and Mobile Payment Transactions, in millions and in NGN billion, 2011-
2016 & H1 2017
 Breakdown of Experience with Mobile Money, in % Adults, 2016
 Main Purposes of Using Mobile Money Services, in % Mobile Money Users, 2016
8.4. EGYPT
 Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
8.5. KENYA
 Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, November 2016
 Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion,
Number of Accounts, in millions, and Number of Agents, in thousands, 2008 – 2017
8
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (11 OF 11)
15
15
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
REPORT-SPECIFIC SAMPLE CHARTS
GENERAL METHODOLOGY OF OUR MARKET REPORTS
Secondary Market Research
 The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
 Cross referencing of data is conducted in order to ensure
validity and reliability.
 The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
 The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
 The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
 Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
 Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
 If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
 When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
Report Coverage
 This report covers the global online payment market. It takes
into account a wide definition of online payment, including payment
methods used in online shopping and mobile payment, such as remote
and proximity payments.
 Major B2C E-Commerce markets in all global regions are
covered, including advanced and emerging, while data availability varied
across the countries.
 The report includes data mostly published within 2017. The
exact date of publication of the source is stated on each chart. The time
period which the data refers to differs by source.
Report Structure
 The global chapter opens the report, featuring an overview of
global online and mobile payment developments. The rest of the report is
divided by regions presented in the descending order of B2C E-Commerce
sales.
 Within each region, the countries are also ranked by B2C E-
Commerce sales and, where applicable, grouped by advanced and
emerging markets. Furthermore, where available, regional information was
also included.
 Depending on data availability, the following types of market
information are included: the most used and/or most preferred payment
methods among online and mobile shoppers, information about online and
mobile payment users, such as security perceptions and criteria for
payment method selection, breakdown of E-Commerce sales by payment
methods, number and value of online/mobile payment transactions.
 Not all the mentioned types of information are available for each
of the covered countries. For selected countries leading in terms of B2C E-
Commerce sales, also online and mobile payment trends and news about
major players, such as payment providers, banks and retailers are
presented on text charts.
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
16
Europe Online Payment Methods: Full Year 2017
Asia-Pacific Online Payment Methods: Full Year 2017
Innovation Trends in Global Retail and Payments 2017
Global E-Commerce Marketplaces 2018
Top 5 Country B2C E-Commerce Sales Forecasts: 2017 to 2021
Global Cross-Border B2C E-Commerce 2017
Global Digital Gaming Market 2017
Asia-Pacific B2C E-Commerce Market 2018
Southeast Asia B2C E-Commerce Market 2018
Africa B2C E-Commerce Market 2018
Middle East B2C E-Commerce Market 2018
North America B2C E-Commerce Market 2017
Latin America B2C E-Commerce Market 2017
Europe B2C E-Commerce Market 2017
June 2018
June 2018
October 2017
March 2018
December 2017
February 2017
August 2017
June 2018
May 2018
March 2018
January 2018
December 2017
October 2017
July 2017
€ 1,950
€ 1,950
€ 950
€ 450
€ 1,950
€ 2,950
€ 2,900
€ 3,950
€ 1,950
€ 1,950
€ 1,950
€ 950
€ 1,950
€ 3,950
UPCOMING RELATED REPORTS
REPORT PUBLICATION
DATE
PRICE*
North America Online Payment Methods: Full Year 2017
Global Mobile Payment Methods: Full Year 2017
July 2018
July 2018
€ 950
€ 1,950
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
17
18
19
20
21
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Product Brochure: Global Online Payment Methods: Full Year 2017

  • 1. GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 PUBLICATION DATE: JULY 2018 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-14 TABLE OF CONTENTS I PAGE 15 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 16 METHODOLOGY I PAGE 17 RELATED REPORTS I PAGE 18 CLIENTS I PAGE 19-20 FREQUENTLY ASKED QUESTIONS PAGE 21 ORDER FORM I PAGE 22 TERMS AND CONDITIONS
  • 2. 2 2 PRODUCT DETAILS Title: Type of Product: Category: Covered Regions: Covered Countries: Language: Formats: Number of Charts: Global Online Payment Methods: Full Year 2017 Report Online Payment Africa, Asia-Pacific, Europe, Latin America, Middle East, North America Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Canada, China, Colombia, Czech Rebuplic, Egypt, France, Germany, India, Indonesia, Iran, Italy, Israel, Japan, Kenya, Kuwait, Lebanon, Malaysia, Mexico, Morocco, Netherlands, Nigeria, Poland, Portugal, Qatar, Russia, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, Turkey, UAE, UK, USA, Vietnam English PDF & PowerPoint 293 PRICES* Single User License: Site License: Global Site License: € 2,950 (exc. VAT) € 4,425 (exc. VAT) € 5,900 (exc. VAT) We occasionally offer a discount on selected reports as newer reports are published. Please see the most up-to-date pricing on our website www.ystats.com. QUESTIONS ANSWERED IN THIS REPORT What are the top payment methods preferred by online shoppers in 40+ countries worldwide? Which factors influence the choice of payment methods? What are the main online and mobile payment trends worldwide? How is mobile payment evolving in various regions and countries? What is consumers’ attitude to online and mobile payment security? SECONDARY MARKET RESEARCH Our reports are exclusively based on secondary market research. Our researchers derive information and data from a variety of reliable published sources and compile the data into understandable and easy-to-use formats. ADVANTAGES Maximum Objectivity Reliable Sources Up-To-Date Analysis Boardroom-Ready PowerPoint Presentations Guidance For Strategic Company Decisions GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
  • 3. EMERGING MARKETS LEAD GLOBAL PAYMENT INNOVATION The global online payment volume continues to grow with the rapid rise in worldwide E-Commerce sales, reveals the new report from yStats.com. Payment cards and digital wallets contribute the largest shares of this volume, with a projection that E-Wallets alone will account for close to one-half of worldwide online retail sales within the next three years, spurred by their popularity in the fastest growing E-Commerce markets including China and India. Overall, emerging markets are ahead of the advanced economies in terms of the interest in new payment technologies, with Asia being the top region for expected return on investment in FinTech. China and the rest of Asia-Pacific ranked as the world’s leaders in mobile payment adoption in 2017, followed by Latin America, the Middle East and Africa, according to the information cited in the yStats.com report. Consumers in these regions were more willing to share their personal financial data with third-party providers in order to use their innovative services. Meanwhile, in regions with more mature E-Commerce such as Western Europe and North America, plastic still leads the payment choices of digital buyers, although PayPal and local alternative payment methods such as iDEAL are on top in some markets. Overall, information contained in the yStats.com report points to the high variation of payment preferences of online shoppers in different countries and regions, while also highlighting that the selection of payment methods and the security of payment transactions is an important consideration globally for consumers when making purchases over the Internet. GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 3
  • 4. MANAGEMENT SUMMARY GLOBAL DEVELOPMENTS  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q1 2017  Card Spending, in USD trillion, and Breakdown by POS and E-Commerce, in %, 2015 & 2021f  Breakdown of E-Commerce Sales by Payment Methods, in %, 2021f  Top Two Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online Shoppers, 2016 & 2017  Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1 2017  FinTech Adoption Rate, in % of Internet Users, by Selected Countries, 2017  Most Used FinTech Services According to Internet Users, in %, 2017  Most Relevant Emerging Technologies for Large FinTech and Financial Companies to Invest In, in % of Respondents in Each Group, April 2017  Entities Expected to Be The Most Disruptive in FinTech in the Next Five Years According to Financial Services and FinTech Executives, in %, 2017  Top 10 VC-Backed FinTech Unicorns by Valuation, in USD billion, Q3 2017  Expected Annual ROI According to Financial Services and FinTech Executives, in %, 2017  Mobile Payment User Penetration, in % of Internet Users, by Regions, Q4 2015 & Q2 2017  Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected Countries, Q1 2017  Penetration of Bank Account Holders Willing to Share Personal Financial Data with Third-Party Providers to Use Their Services, in %, by Selected Countries, August 2017  Breakdown of the Number of Transactions/Purchases by Payment Methods, in %, as Perceived by Businesses and by Consumers, 2016  Factors Most Important to Consumers in Deciding to Use Mobile Payments, in %, 2016  Share of Internet Users Who Believe That Mobile Payment is Not Secure, in %, October 2016  Mobile Payment Security Features Demanded by Consumers and Implemented by Businesses, in %, 2016  Attitudes Towards Mobile Payment and Mobile Money, in % of Consumers, by Developed and Developing Markets, 2016  Contactless Payment Transaction Value, in USD billion, 2017e & 2019f  Number of Contactless Payment Users of Apple Pay, Samsung Pay and Android Pay, in millions, 2015 - 2017e  Apple Pay User Penetration Compared to Overall Mobile Payment User Penetration, in % of Internet Users, by Penetrated Markets, Q2 2017 ASIA-PACIFIC 3.1. REGIONAL  Breakdown of E-Commerce Sales by Payment Methods, in %, 2017e  Breakdown of General Payment Methods Used Most Frequently, in % of Consumers, August 2017  Top 3 Mobile Payment Services Used by Internet Users, by Selected Countries, incl. India, Indonesia, Philippines, South Korea and Thailand, in % of Internet Users, Q2 2017  Top Considerations in Online Shopping, incl. Payment-Related, in % of Consumers, November 2016 2 4 1 3 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (1 OF 11)
  • 5. 5 5 ASIA-PACIFIC (CONT.) 3.2. ADVANCED MARKETS 3.2.1. JAPAN  Online and Mobile Payment Trends, January 2018  Online and Mobile Payment Trends, August 2017  Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016  Top 3 Uses of Credit Card, in % of Credit Card Holders, 2016  Awareness and Usage of E-Money Services and Smartphone Payment Services, in % of Smartphone Users, November 2017  Mobile Payment User Penetration, in % of Individuals, May 2014, November 2015 & November 2016  Reasons For Using Smartphone Payment, in % of Smartphone Payment Users, March 2017 3.2.2. SOUTH KOREA  Payment Methods Used in E-Commerce, in % of Online Shoppers, October 2016  Daily Average Personal Credit Card Payment Value by Major Consumption Types, incl. Online and Home Shopping, in KRW billion, H1 2016 - H1 2017  Daily Average Value of Mobile Card Payments, in KRW billion, H1 2015 - H1 2017  Top 5 Mobile Payment Services by Payment Volume, in KRW billion, January-August 2017  Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2018f  Reasons for Using Convenient Payment Services, in % of Users, October 2016 3.2.3. AUSTRALIA  Breakdown of Online Payments by Payment Method, in %, 2013 & 2016  Breakdown of Online Payments by PC/Tablet and Mobile, in %, 2013 & 2016  Breakdown of Card Fraud by Type, incl. Card-Not-Present, in AUD million, 2011 – 2016  Share of Individuals Who Experienced Credit Card Fraud After Shopping Online, in %, November 2016 3.2.4. SINGAPORE  Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016  Share of Cards and Digital Wallets in E-Commerce Sales, in %, 2013 & 2017e  Share of Credit Card Holders Who Used Mobile Wallets to Make Payments from Credit Card, 2016 & 2017 3.3. EMERGING MARKETS 3.3.1. CHINA  Online and Mobile Payment Trends, January 2018  Online and Mobile Payment Trends, August 2017  Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016  Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 – 2016 & June 2017  Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017  Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017  Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2016 & June 2017  Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (2 OF 11) 3
  • 6. 6 6 ASIA-PACIFIC (CONT.) 3.3.1. CHINA (CONT.)  Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017  Payment Methods Used for In-Store Purchases, in % of Internet Users, June 2017  Selected Mobile Payment Services Used Regularly to Make Payments, in % of Urban Consumers, 2017 3.3.2. INDIA  Payment Methods Used in E-Commerce, in % of Generation Z Online Shoppers, June 2017  Share of Urban Online Shoppers Who Switched from Cash on Delivery to Online Payment Methods Following Demonetization, in % of Online Shoppers, 2017  Breakdown Payment Methods Preferred in E-Commerce, in % of Urban Online Shoppers, 2017  Number of RuPay Card Transactions, in millions, and Value, in INR billion, by POS and E-Commerce, FY 2014/2015 - FY 2016/2017  Share of Digital and Mobile Wallets in E-Commerce Sales, in %, 2013 & 2017e  Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, and Volume, in millions, incl. Mobile Wallets, FY 2014-2015 - FY 2016-2017  Number of Mobile Payment Transactions, in billions, and Value, in INR trillion, FY 2016 - FY 2022f  Breakdown of Mobile Payment Transaction Value by Segment, in %, FY 2017e  Mobile Wallet Transaction Value, in USD billion, FY 2015 & FY 2017 3.3.3 INDONESIA  Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2016  Credit Card Uses, in % of Banked Adults Interested in Owning a Credit Card, March 2017 3.3.4 THAILAND  Payment Methods Used in E-Commerce, by Number of Online Shoppers and Percentage of Online Shoppers, Q1 2016  Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2017 3.3.5 VIETNAM  Breakdown of Payment Methods Used in E-Commerce, in % Online Shoppers, August 2016  Payment Methods Used in E-Commerce, in % of Online Shoppers, 2015 & 2016 3.3.6 MALAYSIA  Payment Methods Used in E-Commerce, in % of Online Shoppers, February 2017  Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, November 2016 EUROPE 4.1. REGIONAL  Online Payment Regulatory Trends, July 2017  Breakdown of E-Commerce Spending in the EU by Payment Methods Considering PSD2 and Instant Payment Introduction, in %, 2012, 2017f, 2020f, 2022f, 2027f  Top 10 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 & 2017  Top 3 Criteria for Choosing a Payment Method, in % of Online Shoppers, 2016 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (3 OF 11) 4 3
  • 7. 7 7 EUROPE (CONT.) 4.1. REGIONAL (CONT.)  Concerns That Internet Users in the EU Have About Using The Internet for Online Banking or Buying Things Online, in % of Internet Users, June 2013 & June 2017  External Disruptors in European Payment Environment, in % of Payment Industry Experts, March 2017  Overview of PSD2 Implementation Timeline, January 2018  Mobile Payment Transactions, in EUR billion, 2016 & 2021f 4.2. ADVANCED MARKETS 4.2.1. UK  Online and Mobile Payment Trends, January 2018  Online and Mobile Payment Trends, July 2017  Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017  Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2017  Top 3 Reasons for Checkout Abandonment, in % of Internet Users, 2017  Online Card Payment Statistics for UK Businesses, incl. Online Card Spending, in GBP billion, Share of Total Card Spending, in %, 2014 – 2016  Online Spending With UK-Issued Cards, in GBP billion, 2015 & 2016  Share of Consumers Willing to Give Online Retailers Permission to Initiate Payments Directly From Their Bank Account Using Apps or Websites, in %, by Total Consumers, Millennials and Generation Z, August 2017  Reasons for Not Shopping Online, incl. Payment-Related, in % of Adults Who Have Not Purchased Online, by Age Group, Q1 2017  Card-Not-Present Purchase Fraud Loss on UK-Issued Cards, by E-Commerce, Mail Order and Telephone Order and Total Remote, in GBP million, and Share of Total Card Purchase Fraud Loss, in %, 2011 - 2016 & H1 2017  Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2016 - 2021f  Breakdown of Frequency of Using Mobile Phone to Make Contactless Payments In-Store, in % of Smartphone Users, By Age Group, Gender and Total, 2016 4.2.2. GERMANY  Online and Mobile Payment Trends, January 2018  Online and Mobile Payment Trends, July 2017  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Ranked First and Ranked Between First and Fifth, 2016  Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016  Breakdown of B2C E-Commerce Product Sales by Payment Methods, in %, 2015 & 2016  Factors Important to Online Shoppers When Choosing a Payment Method, in % of Online Shoppers, 2016  Payment Methods Offered, in % of Top 1,000 Online Shops, 2015 & 2016  Most Important Payment Trends for the Next 3 Years According to Online Merchants, in % of Online Merchants, 2017  Breakdown of Implementation of Express Checkout Solutions, in % of Online Merchants, 2017  Share of Consumers Who Have Used Payment via Smartphone, in %, and Share of Non-Users Who Could Imagine Paying With a Smartphone in the Future, in %, April 2017  Breakdown of Mobile Payment Usage, in % of Smartphone Users, Q4 2016/Q1 2017 4 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (4 OF 11)
  • 8. 8 8 EUROPE (CONT.) 4.2. ADVANCED MARKETS (CONT.) 4.2.2. GERMANY (CONT.)  Breakdown of Optimization of Payment Process for Mobile, in % of Online Merchants, 2017  Top 10 Most Known Payment Providers, in % of Smartphone Users, Q4 2016/Q1 2017 4.2.3. FRANCE  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017  Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016  Breakdown of B2C E-Commerce Product Sales, in %, 2016  Breakdown of Main Barriers That Make Consumers Hesitant to Purchase Online, in %, by Total Population and Online Shoppers, June 2017  Mobile Payment User Penetration, in % of Smartphone Users, March 2017  Breakdown of Belief in That Smartphone Will Become the Main Mean of Payment by 2025, by Payment Amount, in %, December 2016 4.2.4. SPAIN  Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017  Breakdown of Factors Most Important in Online Payment Methods, in % of Online Shoppers, October 2017  Share of Banked Consumers Who Installed Mobile Payment Apps, in %, December 2016 4.2.5. ITALY  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017  Breakdown of Number of Online Purchase Transactions by Payment Methods, by Purchase of Physical Products and of Digital Goods and Services, in %, Q1 2017  Breakdown of Awareness and Usage of New FinTech Services, in % of Internet Users, 2017  Online and Mobile Retail Payment Value by Segment, in EUR billion, and Year-on-Year Change, in %, 2016 4.2.6. NETHERLANDS  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017  Breakdown of Online Purchases by Payment Methods, in %, 2015 & 2016 4.2.7. SWEDEN  Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017  Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q3 2011 -2012, Q4 2013 - 2016  Awareness and Usage of Mobile Payment Solutions, in % of Internet Users, Q2 2017 4.2.8. SWITZERLAND  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017  Top 5 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016  Mobile Payment User Penetration, by Current User and Potential Use, in % of Consumers, August 2017 4.2.9. BELGIUM  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017  Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2017, and Change Compared to 2016 and 2011  Share of Consumers Who Paid With a Smartphone In-Store, in % of Consumers, April 2017 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (5 OF 11) 4
  • 9. 9 9 EUROPE (CONT.) 4.2. ADVANCED MARKETS (CONT.) 4.2.10. AUSTRIA  Awareness and Usage of Payment Methods in E-Commerce, in % of Online Shoppers, January 2017 4.3. EMERGING MARKETS 4.3.1. RUSSIA  Payment Methods Used in E-Commerce, in % of Online Shoppers, 2014 – 2016  Payment Methods Used in E-Commerce, in % of Active Internet Users, H1 2017  Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017  Breakdown of Last Online Purchase by Payment Method, in %, 2016 & 2017  Number of Websites Accepting Online Payment, in thousands, and Types of Online Payment Services Used, in % of Websites Accepting Online Payment, 2015 & 2016  Top 10 Online Payment Solutions Used, in % of Websites Accepting Online Payment, 2015 & 2016  Breakdown of Awareness of Cryptocurrencies, in % of Adults, July 2017  Breakdown of Perception of Cryptocurrencies, in % of Adults Who Heard About Cryptocurrencies, in %, July 2017  Types of Goods and Services Paid for Via Apple Pay and/or Samsung Pay, in % of Internet Users in Large Cities, March 2017 4.3.2. POLAND  Payment Methods Used in E-Commerce, in % of Individuals, 2015 & 2016  Payment Methods That Encourage Online Shoppers to Purchase Online, in % of Online Shoppers, April 2017 4.3.3. TURKEY  Payment Methods Used in E-Commerce, in % of Online Shoppers, January 2017  Number of Domestic E-Commerce Transactions with Bank Cards, in millions, and Value, in TRY million, Q1 2015 – Q3 2017  Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in TRY million, Q1 2015 – Q3 2017 4.3.4. PORTUGAL  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017 4.3.5. CZECH REPUBLIC  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017  Share of Online Shoppers Using Debit/Credit Card to Pay for Online Purchases, in %, 2016 NORTH AMERICA 5.1. REGIONAL  Share of Consumers Using Mobile Payment Apps at Least Weekly, by Apps from Retailers and Other Apps, 2016 & 2017  Breakdown of Current and Planned Mobile Payment Solutions Acceptance, in % of Retailers, February 2017 4 5 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (6 OF 11)
  • 10. 10 10 NORTH AMERICA (CONT.) 5.2. USA  Online and Mobile Payment Trends, February 2018  Online and Mobile Payment Trends and News About Players, August 2017  Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017  Ways in Which Fear of Hacking Has Influenced Online Shopping Behavior, in % of Online Shoppers, January 2017  E-Commerce Website Types Most Trusted with Financial Information When Shopping Online, in % of Online Shoppers, January 2017  Share of Consumers Who Are Worried About Their Personal Information When Using a Mobile Payment App, in %, 2015 – 2017  Number of Adults Who Have Their Payment Card Information Stored on at Least One Website or Mobile App for Future Purchases, and Who Always Save Their Card Information Online, in millions, May 2017  Awareness and Usage of Emerging Technologies in Shopping, incl. Mobile Payment, in % of Consumers, July 2017  Mobile Payment Transactions, in USD billion, 2011, 2016 & 2021f  Proximity Mobile Payment Transaction Value, in USD billion, 2016 - 2021f  Mobile Payment Apps Used for Making Payments In Store, in % of In-Store Mobile Payment Users, February 2017  Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2017  Mobile Wallets Used, in % of Internet Users, July 2017  Digital and Mobile Payment Methods Used, in % of Online Shoppers, by Generation Y and Generation Z, March 2017  Breakdown of Preferred Mobile Wallet Providers, in % of Current Mobile Wallet Users, Interested Non- Users and Total, January 2017  Issuer Mobile Wallet Ownership, in % of Banked Smartphone Users, and Issuer Mobile Wallet Apps Used, in % of Issuer Wallet App Users, January 2017  Merchant Mobile Wallet Ownership, in % of Banked Smartphone Users, and Merchant Mobile Wallet Apps Used, in % of Merchant Wallet App Users, January 2017  Share of Banked Smartphone Users Who Own Apple Pay, Samsung Pay or Android Pay Wallets, and Breakdown of the “Pays” Owned, in % of “Pays” Owners, January2017  Penetration of Apple Pay, Android Pay and Samsung Pay, by Enrolled, Have Used and Frequent Users, in % of Compatible Device Owners, January 2017  Types of Mobile Payments Made, in % of Banked Smartphone Users, January 2017  Most Important Features in Money Transfer or Payment Applications and Services, in % of Adults, July 2017  P2P Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f  Share of Adults Who Used Online or Mobile P2P Payment in the Previous 12 Months, 2013 - 2021f  P2P Payment Services Used, in % of Users, 2017  Voice Payment Users, in millions, and Penetration, in % of Adults, 2017 - 2022f  Breakdown of Voice Assistants Trusted to Securely Make a Payment, in % of Adults, April 2017 5.3. CANADA  Top 3 Payment Methods Preferred in E-Commerce, in % of Respondents, March 2017  Breakdown of E-Commerce Sales by Payment Systems, in %, 2015 & 2016 5 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (7 OF 11)
  • 11. 11 11 NORTH AMERICA (CONT.) 5.3. CANADA (CONT.)  Breakdown of Total Payment Volume, in millions, and Value, in CAD million, by Payment Methods, incl. Online Transfers, 2015 & 2016  Share of Online Shoppers Who Have Used Mobile Payment or Digital Wallet Service to Make a Purchase, in %, 2016 & 2017  Share of Internet Users Who Store Personal Credit Card Information with a Mobile App or E-Commerce Site, in %, by Age Group, April 2017  Share of Cardholders Who Loaded Credit/Debit Card Information on Their Mobile Phone/Wallet, in %, 2017  Awareness of Contactless Payment Methods, in % of Credit/Debit Cardholders, H1 2017  Breakdown of Contactless Card Payment Users and Apple Pay Users by Age Group, in %, Q2 2017  Share of Internet Users Who Installed an E-Wallet Mobile App, in %, by Age Group, April 2017  Share of Smartphone Users Indicating Security Concerns as a Hindrance to Making Mobile Payments, in %, by Age Group, May 2017  Motives to Use Mobile Wallet as a Primary Payment Method, in % of Mobile Payment Users, September 2016 LATIN AMERICA 6.1. REGIONAL  Breakdown of E-Commerce Sales by Payment Methods, in%, 2017e  Share of Mobile Shoppers Who Use Mobile Wallets to Pay for Products/Services Purchased via Mobile Device, in %, by Brazil, Chile, Colombia, Mexico and Peru, August 2016  Use of Second Factor Authentication Systems in E-Commerce, incl. Methods Used and Attitude, in % of Banked Online Shoppers, by Selected Countries, 2017 6.2. BRAZIL  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017  Breakdown of the Number of Payment Installments Used, in % of Online Shoppers, 2016 & 2017e  Share of Top 10 B2C E-Commerce Payment Methods of Orders Placed and Approved Orders, in %, and Approval Rate by Payment Method, in %, Q1 2017  Breakdown of Payment Methods Used in the Last Online Purchase from International Site, in % of Cross- Border Online Shoppers, 2013 - 2016  Reasons to Give Up an Online Purchase, in % of Online Shoppers, June 2017  Factors Important for the Decision to Purchase in E-Commerce, incl. Payment-Related, in % of Online Shoppers, April 2017  Reasons For Using Boleto Bancario, in % of Online Shoppers Who Use Boleto Bancario, July 2017  Breakdown of Online Shoppers Who Pay with Boleto Bancario by Gender and Age Group, in %, July 2017  Payment Methods Used in M-Commerce, in % of Mobile Shoppers, September 2017 6.3. MEXICO  Online Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017  Offline Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017  Payment Methods Used in E-Commerce, in % of Online Shoppers, December 2016 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (8 OF 11) 5 6
  • 12. 12 12 LATIN AMERICA (CONT.) 6.3. MEXICO (CONT.)  Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, December 2016  Share of E-Commerce of Total Payments with Credit and Debit Cards, in %, 2016  Breakdown of E-Commerce Card Payment Transactions by Credit Card and Debit Card, in %, 2016  Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion, and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2017  Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in % of Their Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2017  Share of Online Shoppers Who Stored Information With an Online Merchant and Type of Information Stored with an Online Merchant, in % of Online Shoppers, 2016 & 2017  Reasons for Not Storing Credit/Debit Card Information With Online Shops, in % of Online Shoppers, 2016 & 2017  Top 5 Most Important Aspects in E-Commerce Payments, in % of Online Shoppers, February 2017  Payment App and Wallet Penetration, in % of Banked Internet Users, July 2016 6.4. COLOMBIA  Payment Methods Used in E-Commerce, in % of Online Shoppers, August 2016  Top 5 Motivations for Online Shopping, in % of Online Shoppers, August 2016 6.5. ARGENTINA  Breakdown of E-Commerce Sales by Payment Methods, in %, 2016  Breakdown of E-Commerce Sales Paid in Installments by Number of Installments, in %, 2016  Most Attractive Uses of Mobile Payment Services, in % of Smartphone Users, August 2016  Breakdown of Preferred Mobile Payment Providers, in % of Smartphone Users, August 2016 MIDDLE EAST 7.1. REGIONAL  Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers in GCC, October 2016  Top 3 Barriers to Online Shopping, in % of Local Millennials in the GCC Who Did Not Shop Online, July 2017  Number of FinTech Startups in MENA, 2013, 2015 & 2020f  Share of Online Shoppers in MENA Who Used Smartphone to Pay for Purchases Online, in %, 2016 7.2. UAE  Breakdown of Payment Methods Used in E-Commerce by Cash on Delivery and Credit or Debit Card, in % of Online Shoppers, March 2017  Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016  Share of Consumers Who Believe That Retailers They Shop at Deploy Payment Security Tools to Prevent Fraud, by Retailers and Online Retailers, in %, 2016 7.3. SAUDI ARABIA  Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2017  Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016 7 6 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (9 OF 11)
  • 13. 13 13 MIDDLE EAST 7.3. SAUDI ARABIA (CONT.)  Breakdown of Payment Methods Most Used in Online Shops According to E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017  Perception of Increase in Credit Card Payments in Online Shops Over the Previous Year According to E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017  Reasons for Not Offering Credit Card Payments in Online Shops, in % of Surveyed E-Commerce Merchants Who Do Not Accept Credit Card Payments in Their Shops, June 2017 7.4. ISRAEL  Perceived Disadvantages of Online Shopping, incl. Payment-Related, in % of Internet Users, September 2016  Share of Adult Internet Users in Israel Who Use Mobile Wallet Apps to Purchase Goods or Services At Least Once a Month, in %, May 2017 7.5. IRAN  Market Shares of the Top 3 Online Payment Gateway Operators, in %, December 2016 7.6. QATAR  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 7.7. KUWAIT  Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016 7.8. LEBANON  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016  List of Selected Payment Providers, by Category, 2016 7.9. BAHRAIN  Barriers to Shopping Online, incl. Payment-Related, in % of Non-Online Shoppers, 2016 AFRICA 8.1. REGIONAL  Number of Registered Mobile Money Accounts in Sub-Saharan Africa, in millions, December 2005 & December 2016 8.2. SOUTH AFRICA  Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, August 2017  Breakdown of Factors that Would Encourage to Shop Online More, incl. Payment-Related, in % of Online Shoppers, August 2017  Breakdown of Barriers to E-Commerce, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, August 2017  Breakdown of Types of Purchases for Which Non-Online Shoppers Would be Most Comfortable to Make Their First Online Payment, in % of Internet Users Who Do Not Shop Online, August 2017  Share of Online Shoppers Who Believe Their Credentials Are Not Safe When Shopping Online, in %, March 2017 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (10 OF 11) 7 8
  • 14. 14 14 AFRICA (CONT.) 8.3. NIGERIA  Number and Value of Internet (Web) and Mobile Payment Transactions, in millions and in NGN billion, 2011- 2016 & H1 2017  Breakdown of Experience with Mobile Money, in % Adults, 2016  Main Purposes of Using Mobile Money Services, in % Mobile Money Users, 2016 8.4. EGYPT  Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 8.5. KENYA  Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, November 2016  Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion, Number of Accounts, in millions, and Number of Agents, in thousands, 2008 – 2017 8 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 TABLE OF CONTENTS (11 OF 11)
  • 15. 15 15 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 REPORT-SPECIFIC SAMPLE CHARTS
  • 16. GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research  The reports are compiled based on secondary market research. Secondary research is information gathered from previously published sources. Our reports are solely based on information and data acquired from national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other reliable sources. By using various sources we ensure maximum objectivity for all obtained data. As a result, companies gain a precise and unbiased impression of the market situation.  Cross referencing of data is conducted in order to ensure validity and reliability.  The source of information and its release date are provided on every chart. It is possible that the information contained in one chart is derived from several sources. If this is the case, all sources are mentioned on the chart.  The reports include mainly data from the last 12 months prior to the date of report publication. Exact publication dates are mentioned in every chart. Definitions  The reports take into account a broad definition of B2C E- Commerce, which might include mobile commerce. As definitions may vary among sources, exact definition used by the source (if available) is included at the bottom of the chart. Chart Types  Our reports include text charts, pie charts, bar charts, rankings, line graphs and tables. Every chart contains an Action Title, which summarizes the main idea/finding of the chart and a Subtitle, which provides necessary information about the country, the topic, units or measures of currency, and the applicable time period(s) to which the data refers. With respect to rankings, it is possible that the summation of all categories amounts to more than 100%. In this case, multiple answers were possible, which is noted at the bottom of the chart. Report Structure  Reports are comprised of the following elements, in the following order: Cover page, preface, legal notice, methodology, definitions, table of contents, management summary (summarizing main information contained in each section of report) and report content (divided into sections and chapters). When available, we also include forecasts in our report content. These forecasts are not our own; they are published by reliable sources. Within Global and Regional reports, we include all major developed and emerging markets, ranked in order of importance by using evaluative criteria such as sales figures. Notes and Currency Values  If available, additional information about the data collection, for example the time of survey and number of people surveyed, is provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data.  When providing information about amounts of money, local currencies are most often used. When referencing currency values in the Action Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is used. METHODOLOGY OF OUR GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 Report Coverage  This report covers the global online payment market. It takes into account a wide definition of online payment, including payment methods used in online shopping and mobile payment, such as remote and proximity payments.  Major B2C E-Commerce markets in all global regions are covered, including advanced and emerging, while data availability varied across the countries.  The report includes data mostly published within 2017. The exact date of publication of the source is stated on each chart. The time period which the data refers to differs by source. Report Structure  The global chapter opens the report, featuring an overview of global online and mobile payment developments. The rest of the report is divided by regions presented in the descending order of B2C E-Commerce sales.  Within each region, the countries are also ranked by B2C E- Commerce sales and, where applicable, grouped by advanced and emerging markets. Furthermore, where available, regional information was also included.  Depending on data availability, the following types of market information are included: the most used and/or most preferred payment methods among online and mobile shoppers, information about online and mobile payment users, such as security perceptions and criteria for payment method selection, breakdown of E-Commerce sales by payment methods, number and value of online/mobile payment transactions.  Not all the mentioned types of information are available for each of the covered countries. For selected countries leading in terms of B2C E- Commerce sales, also online and mobile payment trends and news about major players, such as payment providers, banks and retailers are presented on text charts. GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 16
  • 17. Europe Online Payment Methods: Full Year 2017 Asia-Pacific Online Payment Methods: Full Year 2017 Innovation Trends in Global Retail and Payments 2017 Global E-Commerce Marketplaces 2018 Top 5 Country B2C E-Commerce Sales Forecasts: 2017 to 2021 Global Cross-Border B2C E-Commerce 2017 Global Digital Gaming Market 2017 Asia-Pacific B2C E-Commerce Market 2018 Southeast Asia B2C E-Commerce Market 2018 Africa B2C E-Commerce Market 2018 Middle East B2C E-Commerce Market 2018 North America B2C E-Commerce Market 2017 Latin America B2C E-Commerce Market 2017 Europe B2C E-Commerce Market 2017 June 2018 June 2018 October 2017 March 2018 December 2017 February 2017 August 2017 June 2018 May 2018 March 2018 January 2018 December 2017 October 2017 July 2017 € 1,950 € 1,950 € 950 € 450 € 1,950 € 2,950 € 2,900 € 3,950 € 1,950 € 1,950 € 1,950 € 950 € 1,950 € 3,950 UPCOMING RELATED REPORTS REPORT PUBLICATION DATE PRICE* North America Online Payment Methods: Full Year 2017 Global Mobile Payment Methods: Full Year 2017 July 2018 July 2018 € 950 € 1,950 GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017 17
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