Product Brochure with summarized information of our publication " Global Online Payment Methods: Full Year 2017".
Find out more here: https://www.ystats.com/market-reports/global-online-payment-methods-full-year-2017/
Product Brochure: Global Online Payment Methods: Full Year 2017
1. GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
PUBLICATION DATE: JULY 2018
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-14 TABLE OF CONTENTS I PAGE 15 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 16 METHODOLOGY I PAGE 17 RELATED REPORTS I PAGE 18 CLIENTS I PAGE 19-20 FREQUENTLY ASKED QUESTIONS
PAGE 21 ORDER FORM I PAGE 22 TERMS AND CONDITIONS
2. 2
2
PRODUCT DETAILS Title:
Type of Product:
Category:
Covered Regions:
Covered Countries:
Language:
Formats:
Number of Charts:
Global Online Payment Methods: Full Year 2017
Report
Online Payment
Africa, Asia-Pacific, Europe, Latin America, Middle East, North
America
Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Canada, China,
Colombia, Czech Rebuplic, Egypt, France, Germany, India, Indonesia,
Iran, Italy, Israel, Japan, Kenya, Kuwait, Lebanon, Malaysia, Mexico,
Morocco, Netherlands, Nigeria, Poland, Portugal, Qatar, Russia,
Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden,
Switzerland, Thailand, Turkey, UAE, UK, USA, Vietnam
English
PDF & PowerPoint
293
PRICES* Single User License:
Site License:
Global Site License:
€ 2,950 (exc. VAT)
€ 4,425 (exc. VAT)
€ 5,900 (exc. VAT)
We occasionally offer a discount on selected reports as newer reports are published.
Please see the most up-to-date pricing on our website www.ystats.com.
QUESTIONS
ANSWERED
IN THIS REPORT
What are the top payment methods preferred by online shoppers in 40+ countries worldwide?
Which factors influence the choice of payment methods?
What are the main online and mobile payment trends worldwide?
How is mobile payment evolving in various regions and countries?
What is consumers’ attitude to online and mobile payment security?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
3. EMERGING MARKETS LEAD GLOBAL PAYMENT INNOVATION
The global online payment volume continues to grow with the rapid rise in worldwide
E-Commerce sales, reveals the new report from yStats.com. Payment cards and digital
wallets contribute the largest shares of this volume, with a projection that E-Wallets alone
will account for close to one-half of worldwide online retail sales within the next three years,
spurred by their popularity in the fastest growing E-Commerce markets including China and
India. Overall, emerging markets are ahead of the advanced economies in terms of the
interest in new payment technologies, with Asia being the top region for expected return on
investment in FinTech.
China and the rest of Asia-Pacific ranked as the world’s leaders in mobile payment
adoption in 2017, followed by Latin America, the Middle East and Africa, according to the
information cited in the yStats.com report. Consumers in these regions were more willing to
share their personal financial data with third-party providers in order to use their innovative
services. Meanwhile, in regions with more mature E-Commerce such as Western Europe
and North America, plastic still leads the payment choices of digital buyers, although PayPal
and local alternative payment methods such as iDEAL are on top in some markets.
Overall, information contained in the yStats.com report points to the high variation of
payment preferences of online shoppers in different countries and regions, while also
highlighting that the selection of payment methods and the security of payment
transactions is an important consideration globally for consumers when making purchases
over the Internet.
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
3
4. MANAGEMENT SUMMARY
GLOBAL DEVELOPMENTS
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q1 2017
Card Spending, in USD trillion, and Breakdown by POS and E-Commerce, in %, 2015 & 2021f
Breakdown of E-Commerce Sales by Payment Methods, in %, 2021f
Top Two Payment Methods Preferred in Cross-Border Online Shopping, in % of Cross-Border Online
Shoppers, 2016 & 2017
Reasons For Not Shopping Online, incl. Payment-Related, in % of Internet Users Who Do Not Shop Online, Q1
2017
FinTech Adoption Rate, in % of Internet Users, by Selected Countries, 2017
Most Used FinTech Services According to Internet Users, in %, 2017
Most Relevant Emerging Technologies for Large FinTech and Financial Companies to Invest In, in % of
Respondents in Each Group, April 2017
Entities Expected to Be The Most Disruptive in FinTech in the Next Five Years According to Financial Services
and FinTech Executives, in %, 2017
Top 10 VC-Backed FinTech Unicorns by Valuation, in USD billion, Q3 2017
Expected Annual ROI According to Financial Services and FinTech Executives, in %, 2017
Mobile Payment User Penetration, in % of Internet Users, by Regions, Q4 2015 & Q2 2017
Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected
Countries, Q1 2017
Penetration of Bank Account Holders Willing to Share Personal Financial Data with Third-Party Providers to
Use Their Services, in %, by Selected Countries, August 2017
Breakdown of the Number of Transactions/Purchases by Payment Methods, in %, as Perceived by Businesses
and by Consumers, 2016
Factors Most Important to Consumers in Deciding to Use Mobile Payments, in %, 2016
Share of Internet Users Who Believe That Mobile Payment is Not Secure, in %, October 2016
Mobile Payment Security Features Demanded by Consumers and Implemented by Businesses, in %, 2016
Attitudes Towards Mobile Payment and Mobile Money, in % of Consumers, by Developed and Developing
Markets, 2016
Contactless Payment Transaction Value, in USD billion, 2017e & 2019f
Number of Contactless Payment Users of Apple Pay, Samsung Pay and Android Pay, in millions, 2015 - 2017e
Apple Pay User Penetration Compared to Overall Mobile Payment User Penetration, in % of Internet Users, by
Penetrated Markets, Q2 2017
ASIA-PACIFIC
3.1. REGIONAL
Breakdown of E-Commerce Sales by Payment Methods, in %, 2017e
Breakdown of General Payment Methods Used Most Frequently, in % of Consumers, August 2017
Top 3 Mobile Payment Services Used by Internet Users, by Selected Countries, incl. India, Indonesia,
Philippines, South Korea and Thailand, in % of Internet Users, Q2 2017
Top Considerations in Online Shopping, incl. Payment-Related, in % of Consumers, November 2016
2
4
1
3
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (1 OF 11)
5. 5
5
ASIA-PACIFIC (CONT.)
3.2. ADVANCED MARKETS
3.2.1. JAPAN
Online and Mobile Payment Trends, January 2018
Online and Mobile Payment Trends, August 2017
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016
Top 3 Uses of Credit Card, in % of Credit Card Holders, 2016
Awareness and Usage of E-Money Services and Smartphone Payment Services, in % of Smartphone Users,
November 2017
Mobile Payment User Penetration, in % of Individuals, May 2014, November 2015 & November 2016
Reasons For Using Smartphone Payment, in % of Smartphone Payment Users, March 2017
3.2.2. SOUTH KOREA
Payment Methods Used in E-Commerce, in % of Online Shoppers, October 2016
Daily Average Personal Credit Card Payment Value by Major Consumption Types, incl. Online and Home
Shopping, in KRW billion, H1 2016 - H1 2017
Daily Average Value of Mobile Card Payments, in KRW billion, H1 2015 - H1 2017
Top 5 Mobile Payment Services by Payment Volume, in KRW billion, January-August 2017
Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2018f
Reasons for Using Convenient Payment Services, in % of Users, October 2016
3.2.3. AUSTRALIA
Breakdown of Online Payments by Payment Method, in %, 2013 & 2016
Breakdown of Online Payments by PC/Tablet and Mobile, in %, 2013 & 2016
Breakdown of Card Fraud by Type, incl. Card-Not-Present, in AUD million, 2011 – 2016
Share of Individuals Who Experienced Credit Card Fraud After Shopping Online, in %, November 2016
3.2.4. SINGAPORE
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
Share of Cards and Digital Wallets in E-Commerce Sales, in %, 2013 & 2017e
Share of Credit Card Holders Who Used Mobile Wallets to Make Payments from Credit Card, 2016 & 2017
3.3. EMERGING MARKETS
3.3.1. CHINA
Online and Mobile Payment Trends, January 2018
Online and Mobile Payment Trends, August 2017
Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016
Number of Online Payment Users, in millions, and Penetration, in % of Internet Users, 2012 – 2016 & June
2017
Third-Party Online Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017
Breakdown of Third-Party Online Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2016 &
June 2017
Third-Party Mobile Payment Volume, in CNY trillion, by Two Comparative Estimates, Q1 2016 – Q2 2017
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (2 OF 11)
3
6. 6
6
ASIA-PACIFIC (CONT.)
3.3.1. CHINA (CONT.)
Breakdown of Third-Party Mobile Payment GMV by Players, in %, by Two Comparative Estimates, Q2 2017
Payment Methods Used for In-Store Purchases, in % of Internet Users, June 2017
Selected Mobile Payment Services Used Regularly to Make Payments, in % of Urban Consumers, 2017
3.3.2. INDIA
Payment Methods Used in E-Commerce, in % of Generation Z Online Shoppers, June 2017
Share of Urban Online Shoppers Who Switched from Cash on Delivery to Online Payment Methods Following
Demonetization, in % of Online Shoppers, 2017
Breakdown Payment Methods Preferred in E-Commerce, in % of Urban Online Shoppers, 2017
Number of RuPay Card Transactions, in millions, and Value, in INR billion, by POS and E-Commerce, FY
2014/2015 - FY 2016/2017
Share of Digital and Mobile Wallets in E-Commerce Sales, in %, 2013 & 2017e
Value of Payment Transactions by Selected Non-Cash Payment Methods, in INR billion, and Volume, in
millions, incl. Mobile Wallets, FY 2014-2015 - FY 2016-2017
Number of Mobile Payment Transactions, in billions, and Value, in INR trillion, FY 2016 - FY 2022f
Breakdown of Mobile Payment Transaction Value by Segment, in %, FY 2017e
Mobile Wallet Transaction Value, in USD billion, FY 2015 & FY 2017
3.3.3 INDONESIA
Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2016
Credit Card Uses, in % of Banked Adults Interested in Owning a Credit Card, March 2017
3.3.4 THAILAND
Payment Methods Used in E-Commerce, by Number of Online Shoppers and Percentage of Online Shoppers,
Q1 2016
Payment Methods Used in E-Commerce, in % of Online Shoppers, July 2017
3.3.5 VIETNAM
Breakdown of Payment Methods Used in E-Commerce, in % Online Shoppers, August 2016
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2015 & 2016
3.3.6 MALAYSIA
Payment Methods Used in E-Commerce, in % of Online Shoppers, February 2017
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, November 2016
EUROPE
4.1. REGIONAL
Online Payment Regulatory Trends, July 2017
Breakdown of E-Commerce Spending in the EU by Payment Methods Considering PSD2 and Instant Payment
Introduction, in %, 2012, 2017f, 2020f, 2022f, 2027f
Top 10 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016 & 2017
Top 3 Criteria for Choosing a Payment Method, in % of Online Shoppers, 2016
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (3 OF 11)
4
3
7. 7
7
EUROPE (CONT.)
4.1. REGIONAL (CONT.)
Concerns That Internet Users in the EU Have About Using The Internet for Online Banking or Buying Things
Online, in % of Internet Users, June 2013 & June 2017
External Disruptors in European Payment Environment, in % of Payment Industry Experts, March 2017
Overview of PSD2 Implementation Timeline, January 2018
Mobile Payment Transactions, in EUR billion, 2016 & 2021f
4.2. ADVANCED MARKETS
4.2.1. UK
Online and Mobile Payment Trends, January 2018
Online and Mobile Payment Trends, July 2017
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017
Top 3 Payment Methods Used in E-Commerce, in % of Internet Users, 2017
Top 3 Reasons for Checkout Abandonment, in % of Internet Users, 2017
Online Card Payment Statistics for UK Businesses, incl. Online Card Spending, in GBP billion, Share of Total
Card Spending, in %, 2014 – 2016
Online Spending With UK-Issued Cards, in GBP billion, 2015 & 2016
Share of Consumers Willing to Give Online Retailers Permission to Initiate Payments Directly From Their Bank
Account Using Apps or Websites, in %, by Total Consumers, Millennials and Generation Z, August 2017
Reasons for Not Shopping Online, incl. Payment-Related, in % of Adults Who Have Not Purchased Online, by
Age Group, Q1 2017
Card-Not-Present Purchase Fraud Loss on UK-Issued Cards, by E-Commerce, Mail Order and Telephone Order
and Total Remote, in GBP million, and Share of Total Card Purchase Fraud Loss, in %, 2011 - 2016 & H1 2017
Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2016 -
2021f
Breakdown of Frequency of Using Mobile Phone to Make Contactless Payments In-Store, in % of Smartphone
Users, By Age Group, Gender and Total, 2016
4.2.2. GERMANY
Online and Mobile Payment Trends, January 2018
Online and Mobile Payment Trends, July 2017
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, by Ranked First and Ranked Between
First and Fifth, 2016
Payment Methods Used in Online Shopping, in % of Online Shoppers, 2016
Breakdown of B2C E-Commerce Product Sales by Payment Methods, in %, 2015 & 2016
Factors Important to Online Shoppers When Choosing a Payment Method, in % of Online Shoppers, 2016
Payment Methods Offered, in % of Top 1,000 Online Shops, 2015 & 2016
Most Important Payment Trends for the Next 3 Years According to Online Merchants, in % of Online
Merchants, 2017
Breakdown of Implementation of Express Checkout Solutions, in % of Online Merchants, 2017
Share of Consumers Who Have Used Payment via Smartphone, in %, and Share of Non-Users Who Could
Imagine Paying With a Smartphone in the Future, in %, April 2017
Breakdown of Mobile Payment Usage, in % of Smartphone Users, Q4 2016/Q1 2017
4
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (4 OF 11)
8. 8
8
EUROPE (CONT.)
4.2. ADVANCED MARKETS (CONT.)
4.2.2. GERMANY (CONT.)
Breakdown of Optimization of Payment Process for Mobile, in % of Online Merchants, 2017
Top 10 Most Known Payment Providers, in % of Smartphone Users, Q4 2016/Q1 2017
4.2.3. FRANCE
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
Breakdown of B2C E-Commerce Product Sales, in %, 2016
Breakdown of Main Barriers That Make Consumers Hesitant to Purchase Online, in %, by Total Population
and Online Shoppers, June 2017
Mobile Payment User Penetration, in % of Smartphone Users, March 2017
Breakdown of Belief in That Smartphone Will Become the Main Mean of Payment by 2025, by Payment
Amount, in %, December 2016
4.2.4. SPAIN
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017
Breakdown of Factors Most Important in Online Payment Methods, in % of Online Shoppers, October 2017
Share of Banked Consumers Who Installed Mobile Payment Apps, in %, December 2016
4.2.5. ITALY
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
Breakdown of Number of Online Purchase Transactions by Payment Methods, by Purchase of Physical
Products and of Digital Goods and Services, in %, Q1 2017
Breakdown of Awareness and Usage of New FinTech Services, in % of Internet Users, 2017
Online and Mobile Retail Payment Value by Segment, in EUR billion, and Year-on-Year Change, in %, 2016
4.2.6. NETHERLANDS
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
Breakdown of Online Purchases by Payment Methods, in %, 2015 & 2016
4.2.7. SWEDEN
Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2017
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, Q3 2011 -2012, Q4 2013
- 2016
Awareness and Usage of Mobile Payment Solutions, in % of Internet Users, Q2 2017
4.2.8. SWITZERLAND
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
Top 5 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
Mobile Payment User Penetration, by Current User and Potential Use, in % of Consumers, August 2017
4.2.9. BELGIUM
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2017, and Change
Compared to 2016 and 2011
Share of Consumers Who Paid With a Smartphone In-Store, in % of Consumers, April 2017
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (5 OF 11)
4
9. 9
9
EUROPE (CONT.)
4.2. ADVANCED MARKETS (CONT.)
4.2.10. AUSTRIA
Awareness and Usage of Payment Methods in E-Commerce, in % of Online Shoppers, January 2017
4.3. EMERGING MARKETS
4.3.1. RUSSIA
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2014 – 2016
Payment Methods Used in E-Commerce, in % of Active Internet Users, H1 2017
Payment Methods Used in E-Commerce, in % of Online Shoppers, 2016 & 2017
Breakdown of Last Online Purchase by Payment Method, in %, 2016 & 2017
Number of Websites Accepting Online Payment, in thousands, and Types of Online Payment Services
Used, in % of Websites Accepting Online Payment, 2015 & 2016
Top 10 Online Payment Solutions Used, in % of Websites Accepting Online Payment, 2015 & 2016
Breakdown of Awareness of Cryptocurrencies, in % of Adults, July 2017
Breakdown of Perception of Cryptocurrencies, in % of Adults Who Heard About Cryptocurrencies, in %, July
2017
Types of Goods and Services Paid for Via Apple Pay and/or Samsung Pay, in % of Internet Users in Large
Cities, March 2017
4.3.2. POLAND
Payment Methods Used in E-Commerce, in % of Individuals, 2015 & 2016
Payment Methods That Encourage Online Shoppers to Purchase Online, in % of Online Shoppers, April
2017
4.3.3. TURKEY
Payment Methods Used in E-Commerce, in % of Online Shoppers, January 2017
Number of Domestic E-Commerce Transactions with Bank Cards, in millions, and Value, in TRY million, Q1
2015 – Q3 2017
Number of Cross-Border E-Commerce Transactions with Domestic Bank Cards, in millions, and Value, in
TRY million, Q1 2015 – Q3 2017
4.3.4. PORTUGAL
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
4.3.5. CZECH REPUBLIC
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
Share of Online Shoppers Using Debit/Credit Card to Pay for Online Purchases, in %, 2016
NORTH AMERICA
5.1. REGIONAL
Share of Consumers Using Mobile Payment Apps at Least Weekly, by Apps from Retailers and Other Apps,
2016 & 2017
Breakdown of Current and Planned Mobile Payment Solutions Acceptance, in % of Retailers, February 2017
4
5
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (6 OF 11)
10. 10
10
NORTH AMERICA (CONT.)
5.2. USA
Online and Mobile Payment Trends, February 2018
Online and Mobile Payment Trends and News About Players, August 2017
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, February 2017
Ways in Which Fear of Hacking Has Influenced Online Shopping Behavior, in % of Online Shoppers, January
2017
E-Commerce Website Types Most Trusted with Financial Information When Shopping Online, in % of
Online Shoppers, January 2017
Share of Consumers Who Are Worried About Their Personal Information When Using a Mobile Payment
App, in %, 2015 – 2017
Number of Adults Who Have Their Payment Card Information Stored on at Least One Website or Mobile
App for Future Purchases, and Who Always Save Their Card Information Online, in millions, May 2017
Awareness and Usage of Emerging Technologies in Shopping, incl. Mobile Payment, in % of Consumers,
July 2017
Mobile Payment Transactions, in USD billion, 2011, 2016 & 2021f
Proximity Mobile Payment Transaction Value, in USD billion, 2016 - 2021f
Mobile Payment Apps Used for Making Payments In Store, in % of In-Store Mobile Payment Users,
February 2017
Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2017
Mobile Wallets Used, in % of Internet Users, July 2017
Digital and Mobile Payment Methods Used, in % of Online Shoppers, by Generation Y and Generation Z,
March 2017
Breakdown of Preferred Mobile Wallet Providers, in % of Current Mobile Wallet Users, Interested Non-
Users and Total, January 2017
Issuer Mobile Wallet Ownership, in % of Banked Smartphone Users, and Issuer Mobile Wallet Apps Used,
in % of Issuer Wallet App Users, January 2017
Merchant Mobile Wallet Ownership, in % of Banked Smartphone Users, and Merchant Mobile Wallet Apps
Used, in % of Merchant Wallet App Users, January 2017
Share of Banked Smartphone Users Who Own Apple Pay, Samsung Pay or Android Pay Wallets, and
Breakdown of the “Pays” Owned, in % of “Pays” Owners, January2017
Penetration of Apple Pay, Android Pay and Samsung Pay, by Enrolled, Have Used and Frequent Users, in %
of Compatible Device Owners, January 2017
Types of Mobile Payments Made, in % of Banked Smartphone Users, January 2017
Most Important Features in Money Transfer or Payment Applications and Services, in % of Adults, July 2017
P2P Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2016 -2021f
Share of Adults Who Used Online or Mobile P2P Payment in the Previous 12 Months, 2013 - 2021f
P2P Payment Services Used, in % of Users, 2017
Voice Payment Users, in millions, and Penetration, in % of Adults, 2017 - 2022f
Breakdown of Voice Assistants Trusted to Securely Make a Payment, in % of Adults, April 2017
5.3. CANADA
Top 3 Payment Methods Preferred in E-Commerce, in % of Respondents, March 2017
Breakdown of E-Commerce Sales by Payment Systems, in %, 2015 & 2016
5
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (7 OF 11)
11. 11
11
NORTH AMERICA (CONT.)
5.3. CANADA (CONT.)
Breakdown of Total Payment Volume, in millions, and Value, in CAD million, by Payment Methods, incl.
Online Transfers, 2015 & 2016
Share of Online Shoppers Who Have Used Mobile Payment or Digital Wallet Service to Make a Purchase, in
%, 2016 & 2017
Share of Internet Users Who Store Personal Credit Card Information with a Mobile App or E-Commerce
Site, in %, by Age Group, April 2017
Share of Cardholders Who Loaded Credit/Debit Card Information on Their Mobile Phone/Wallet, in %, 2017
Awareness of Contactless Payment Methods, in % of Credit/Debit Cardholders, H1 2017
Breakdown of Contactless Card Payment Users and Apple Pay Users by Age Group, in %, Q2 2017
Share of Internet Users Who Installed an E-Wallet Mobile App, in %, by Age Group, April 2017
Share of Smartphone Users Indicating Security Concerns as a Hindrance to Making Mobile Payments, in %,
by Age Group, May 2017
Motives to Use Mobile Wallet as a Primary Payment Method, in % of Mobile Payment Users, September
2016
LATIN AMERICA
6.1. REGIONAL
Breakdown of E-Commerce Sales by Payment Methods, in%, 2017e
Share of Mobile Shoppers Who Use Mobile Wallets to Pay for Products/Services Purchased via Mobile
Device, in %, by Brazil, Chile, Colombia, Mexico and Peru, August 2016
Use of Second Factor Authentication Systems in E-Commerce, incl. Methods Used and Attitude, in % of
Banked Online Shoppers, by Selected Countries, 2017
6.2. BRAZIL
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, June 2017
Breakdown of the Number of Payment Installments Used, in % of Online Shoppers, 2016 & 2017e
Share of Top 10 B2C E-Commerce Payment Methods of Orders Placed and Approved Orders, in %, and
Approval Rate by Payment Method, in %, Q1 2017
Breakdown of Payment Methods Used in the Last Online Purchase from International Site, in % of Cross-
Border Online Shoppers, 2013 - 2016
Reasons to Give Up an Online Purchase, in % of Online Shoppers, June 2017
Factors Important for the Decision to Purchase in E-Commerce, incl. Payment-Related, in % of Online
Shoppers, April 2017
Reasons For Using Boleto Bancario, in % of Online Shoppers Who Use Boleto Bancario, July 2017
Breakdown of Online Shoppers Who Pay with Boleto Bancario by Gender and Age Group, in %, July 2017
Payment Methods Used in M-Commerce, in % of Mobile Shoppers, September 2017
6.3. MEXICO
Online Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
Offline Payment Methods Used in E-Commerce, by Device Used, in % of Online Shoppers, August 2017
Payment Methods Used in E-Commerce, in % of Online Shoppers, December 2016
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (8 OF 11)
5
6
12. 12
12
LATIN AMERICA (CONT.)
6.3. MEXICO (CONT.)
Reasons for Not Shopping Online, in % of Internet Users Who Do Not Shop Online, December 2016
Share of E-Commerce of Total Payments with Credit and Debit Cards, in %, 2016
Breakdown of E-Commerce Card Payment Transactions by Credit Card and Debit Card, in %, 2016
Number of Authorized Payment Transactions on E-Commerce Websites, in millions, Value, in MXN billion,
and Authorization Rate, in % of Transactions and in % of Transaction Value, by Credit Cards and Debit
Cards, Q1 2016 – Q3 2017
Chargeback Rate, in % of Number of Authorized Payment Transactions on E-Commerce Websites and in %
of Their Value, by Credit Cards and Debit Cards, Q1 2016 – Q3 2017
Share of Online Shoppers Who Stored Information With an Online Merchant and Type of Information
Stored with an Online Merchant, in % of Online Shoppers, 2016 & 2017
Reasons for Not Storing Credit/Debit Card Information With Online Shops, in % of Online Shoppers, 2016 &
2017
Top 5 Most Important Aspects in E-Commerce Payments, in % of Online Shoppers, February 2017
Payment App and Wallet Penetration, in % of Banked Internet Users, July 2016
6.4. COLOMBIA
Payment Methods Used in E-Commerce, in % of Online Shoppers, August 2016
Top 5 Motivations for Online Shopping, in % of Online Shoppers, August 2016
6.5. ARGENTINA
Breakdown of E-Commerce Sales by Payment Methods, in %, 2016
Breakdown of E-Commerce Sales Paid in Installments by Number of Installments, in %, 2016
Most Attractive Uses of Mobile Payment Services, in % of Smartphone Users, August 2016
Breakdown of Preferred Mobile Payment Providers, in % of Smartphone Users, August 2016
MIDDLE EAST
7.1. REGIONAL
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers in GCC, October 2016
Top 3 Barriers to Online Shopping, in % of Local Millennials in the GCC Who Did Not Shop Online, July 2017
Number of FinTech Startups in MENA, 2013, 2015 & 2020f
Share of Online Shoppers in MENA Who Used Smartphone to Pay for Purchases Online, in %, 2016
7.2. UAE
Breakdown of Payment Methods Used in E-Commerce by Cash on Delivery and Credit or Debit Card, in % of
Online Shoppers, March 2017
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
Share of Consumers Who Believe That Retailers They Shop at Deploy Payment Security Tools to Prevent
Fraud, by Retailers and Online Retailers, in %, 2016
7.3. SAUDI ARABIA
Payment Methods Used in E-Commerce, in % of Online Shoppers, May 2017
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
7
6
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (9 OF 11)
13. 13
13
MIDDLE EAST
7.3. SAUDI ARABIA (CONT.)
Breakdown of Payment Methods Most Used in Online Shops According to E-Commerce Merchants, in % of
Surveyed E-Commerce Merchants, June 2017
Perception of Increase in Credit Card Payments in Online Shops Over the Previous Year According to
E-Commerce Merchants, in % of Surveyed E-Commerce Merchants, June 2017
Reasons for Not Offering Credit Card Payments in Online Shops, in % of Surveyed E-Commerce Merchants
Who Do Not Accept Credit Card Payments in Their Shops, June 2017
7.4. ISRAEL
Perceived Disadvantages of Online Shopping, incl. Payment-Related, in % of Internet Users, September
2016
Share of Adult Internet Users in Israel Who Use Mobile Wallet Apps to Purchase Goods or Services At Least
Once a Month, in %, May 2017
7.5. IRAN
Market Shares of the Top 3 Online Payment Gateway Operators, in %, December 2016
7.6. QATAR
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
7.7. KUWAIT
Breakdown of Payment Methods Preferred in Online Shopping, in % of Online Shoppers, 2016
7.8. LEBANON
Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
List of Selected Payment Providers, by Category, 2016
7.9. BAHRAIN
Barriers to Shopping Online, incl. Payment-Related, in % of Non-Online Shoppers, 2016
AFRICA
8.1. REGIONAL
Number of Registered Mobile Money Accounts in Sub-Saharan Africa, in millions, December 2005 &
December 2016
8.2. SOUTH AFRICA
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, August 2017
Breakdown of Factors that Would Encourage to Shop Online More, incl. Payment-Related, in % of Online
Shoppers, August 2017
Breakdown of Barriers to E-Commerce, incl. Payment-Related, in % of Internet Users Who Do Not Shop
Online, August 2017
Breakdown of Types of Purchases for Which Non-Online Shoppers Would be Most Comfortable to Make
Their First Online Payment, in % of Internet Users Who Do Not Shop Online, August 2017
Share of Online Shoppers Who Believe Their Credentials Are Not Safe When Shopping Online, in %, March
2017
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (10 OF 11)
7
8
14. 14
14
AFRICA (CONT.)
8.3. NIGERIA
Number and Value of Internet (Web) and Mobile Payment Transactions, in millions and in NGN billion, 2011-
2016 & H1 2017
Breakdown of Experience with Mobile Money, in % Adults, 2016
Main Purposes of Using Mobile Money Services, in % Mobile Money Users, 2016
8.4. EGYPT
Top 3 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, 2016
8.5. KENYA
Breakdown of Payment Methods Preferred in E-Commerce, in % of Online Shoppers, November 2016
Mobile Payment Statistics, incl. Number of Transactions, in millions, Value of Transactions, in KES billion,
Number of Accounts, in millions, and Number of Agents, in thousands, 2008 – 2017
8
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
TABLE OF CONTENTS (11 OF 11)
16. GENERAL METHODOLOGY OF OUR MARKET REPORTS
Secondary Market Research
The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
Cross referencing of data is conducted in order to ensure
validity and reliability.
The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
Report Coverage
This report covers the global online payment market. It takes
into account a wide definition of online payment, including payment
methods used in online shopping and mobile payment, such as remote
and proximity payments.
Major B2C E-Commerce markets in all global regions are
covered, including advanced and emerging, while data availability varied
across the countries.
The report includes data mostly published within 2017. The
exact date of publication of the source is stated on each chart. The time
period which the data refers to differs by source.
Report Structure
The global chapter opens the report, featuring an overview of
global online and mobile payment developments. The rest of the report is
divided by regions presented in the descending order of B2C E-Commerce
sales.
Within each region, the countries are also ranked by B2C E-
Commerce sales and, where applicable, grouped by advanced and
emerging markets. Furthermore, where available, regional information was
also included.
Depending on data availability, the following types of market
information are included: the most used and/or most preferred payment
methods among online and mobile shoppers, information about online and
mobile payment users, such as security perceptions and criteria for
payment method selection, breakdown of E-Commerce sales by payment
methods, number and value of online/mobile payment transactions.
Not all the mentioned types of information are available for each
of the covered countries. For selected countries leading in terms of B2C E-
Commerce sales, also online and mobile payment trends and news about
major players, such as payment providers, banks and retailers are
presented on text charts.
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
16
17. Europe Online Payment Methods: Full Year 2017
Asia-Pacific Online Payment Methods: Full Year 2017
Innovation Trends in Global Retail and Payments 2017
Global E-Commerce Marketplaces 2018
Top 5 Country B2C E-Commerce Sales Forecasts: 2017 to 2021
Global Cross-Border B2C E-Commerce 2017
Global Digital Gaming Market 2017
Asia-Pacific B2C E-Commerce Market 2018
Southeast Asia B2C E-Commerce Market 2018
Africa B2C E-Commerce Market 2018
Middle East B2C E-Commerce Market 2018
North America B2C E-Commerce Market 2017
Latin America B2C E-Commerce Market 2017
Europe B2C E-Commerce Market 2017
June 2018
June 2018
October 2017
March 2018
December 2017
February 2017
August 2017
June 2018
May 2018
March 2018
January 2018
December 2017
October 2017
July 2017
€ 1,950
€ 1,950
€ 950
€ 450
€ 1,950
€ 2,950
€ 2,900
€ 3,950
€ 1,950
€ 1,950
€ 1,950
€ 950
€ 1,950
€ 3,950
UPCOMING RELATED REPORTS
REPORT PUBLICATION
DATE
PRICE*
North America Online Payment Methods: Full Year 2017
Global Mobile Payment Methods: Full Year 2017
July 2018
July 2018
€ 950
€ 1,950
GLOBAL ONLINE PAYMENT METHODS: FULL YEAR 2017
17