SlideShare a Scribd company logo
1 of 78
Download to read offline
• 5 evening network and learning meetings across Dorset
• Expert presentations and discussions on key business issues
• Connecting and growing local businesses
• 3 breakfast meetings in Bournemouth, Dorchester & Blandford
• The essential network for small and micro businesses
• Learn from expert presentations and virtual board discussions
The Future of the Internet
The Next 3 Years
Paul Tansey
Paul Tansey – Intergage
The Web Nerd with the Big Chin
A Managing Director’s Job
Why you and I will never know
everything
Slides available tomorrow from
www.intergage.co.uk/wsx-event
Hello
Web design
Content management
Online advertising
Social media
Search engine optimisation
My Company, Intergage
Online & offline PR
Video and multimedia
Training and seminars
Our aim
Introduction
Evolution of search
Evolution of social
Devices & Applications
Summary
Today’s Agenda
Yes, there is a lot about Google
There is a fair bit of video
It will move fast
It is just my opinion…
About This Presentation
“The Death of the Web
A new model is emerging – the App/ Internet
Model. The future architecture is going to combine
the amazing power in the cloud and the Internet
with powerful local devices running very
powerful applications.”
George Colony, Chairman & CEO, Forrester
Research
Forrester Research Says…
“Technology will augment our lives in every way...”
“Tiny powerful sensors will embedded in everything from clothes
to furniture”. A new intelligent infrastructure will emerge (we would
argue heavily powered by Android).
We are beginning to see Science Fiction become reality…The
people who predict that holograms, virtual reality and self-driving
cars will be commonplace quite soon are absolutely right…”
Eric Schmidt, Executive Chairman, Google
Mobile World Congress, February 2012
What Google Thinks
“Google’s cars
have already
driven over
200,000 miles”
93% of
accidents are
the result of
Human Error
Google’s Self Driving Car
Marketing Today
So much
more to do
So much
more to
learn
Dwindling
returns from
traditional
spend
Slow
economic
growth
Less new
businesses
around
Savvy
competition
Every £ has
to be
justified
The Flip Side
New
opportunities
“Low cost”
tools and
tactics
Easy to use
technology
Constant
change
Learning,
adopting,
testing,
measuring,
refining
Essential Internet Properties
Website(s)
Blog(s)
Twitter Page
Facebook Page
LinkedIn Profiles
Google Local Pages
Google+ page
Mobile site
Search
Search
First We Discovered Keywords
Then Came Google & PageRank
On-page Vs Off-Page
Anchor text links
All links that drive relevant traffic are good
All links are not equal however
Site A Site B
Click
Here
More
Information
Cheese Click
here
Cheese
Smells like cheese
Cheese
Interesting
cheese
facts
Cheese
More information
Read
more
More Complex Relationships
The Evolution Of Search Engines
Localisation
Personalisation
Realtime Social influences
Recommendations
Lots of ways to create content and
leave “Footprints”
So many ways to get found
So many ways to leave
digital footprints
So many content
opportunities
Panda born February 2011
Mission = Kill low quality sites / Reward High Quality
Sites
An algorithm built to mimic what humans really like and
trust
A unique Machine Learning process
Over 500 updates in 2011 alone
Affected 12-13% of all US/ English websites
Google’s Panda Update
Panda loves:
Expert and enthusiast content
Fast loading
Social shares
Sites you love and spend time on
Interlinked content on pages
Dynamic links
Google’s Panda Update
Panda hates
High bounce rates
Lots of Ads (especially above the fold)
Lots of static links
Broken links
Pages that look like article marketing sites
Google’s Panda Update
Penguin born April 2012
Mission = Kill WebSPAM – Over optimised sites
Affected 3.1% of Websites
A filter to remove junk out of SERPS
Google’s Penguin Update
Penguin hates:
Keyword stuffing in content
Scraped / duplicate content
Sites that rank high and engage low
Suspiciously exact inbound keyword links
A lack of link diversity
Google’s Penguin Update
Content still has to be labelled clearly (meta data etc.)
Domain names still matter (although we are told not as
much)
Links important but inbound link profiles need to appear
natural not manufactured
New emphasis on user experience and navigation
Design for users not search engines – create “Wow!”
content
Social shares the biggest predictor of success – make
sure your content can be easily shared
How users engage BY KEYWORD
Search Today
www.photography-courses.biz
Better Results - A Case Study
Search Tomorrow
Knowledge Graph
http://youtu.be/mmQl6VGvX-c
Search Tomorrow
Moving toward one huge online database
More Social
It’s all going to be about quality, engagement and
sharing
SEO will be about on-going pruning of low engagement
/ high bounce rate content and replacing it with content
that people really like
Social
Media
What About Social Media?
Our changed world
Old School Marketing
Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans
Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans
The Importance of Happy Customers
Acquire
Fans
Turn them
into
engaged
fans
Become a
part of their
life
Their friends
become
aware of
this
engagement
They
become
fans
Facebook Marketing
Facebook Advertising
Acquire Fans
Turn them
into engaged
fans
Become a
part of their
life
Their friends
become
aware of this
engagement
They become
fans
The Power of Word of Mouth
14% of people trust Ads
70%+ of people trust recommendations from strangers
90% of people trust peer recommendations
Online Marketing Blurring
Adverts and Recommendations
Good Word of Mouth
Detractors – The Problem
The growth of social media
The Last Six Years in Social Media
Thee 3 Cs of Social Media
Consumer
Curator
Creator
“Though the consumption of traditional
media hasn't declined significantly
among the executive audience,
various social and digital media have
been added to the mix for work-related
purposes:
76% watch online video.
71% view webcasts.
65% use professional networking sites
such as LinkedIn
63% read blogs.”
Content Marketing
The Next Generation & Social
Meet “Generation C”
The Last Seven Years of YouTube
Still growing exponentially
Mobile access tripled in 2011 to 600 million views a day
Total views now 4 Billion every day
It’s main competitor is TV
Google+ The New Social Network
(Do I really need) Yet another social network?
Are people using it?
Why might it be a good idea?
Google+ is built into the Google search engine which means:
It’s very convenient – you’ll have it open anyway
You can share directly from Google when you find something interesting (pages don’t need a “Like” button)
It is very likely to influence search results in future as it takes off
It will be at the heart of everything Google does going forward and integrated with everything
It’s actually a very good product
It will be the default way to communicate, share and recommend on Android devices
Google+ Key Features
Circles makes sharing with the RIGHT people easier
http://youtu.be/dB4Et1Yg30c
Google+ Key Features
Hangouts makes 1:1 or 1:10 video conferencing easy & free
Broadcast live or record to YouTube
Google+ Recommendations
Search Plus Your World
Google Plus Profiles
in search (34 secs)
Authorship
Link your content to
your G+ profile
Let Google know you
are the original
author for
preferential search
rankings
Your photo displayed
Why Google+ will be More
Important as time goes by
Example 1 - Recommendations for
Books Apps & Movies in Google+
& Google Play
+
Example 2
Google Plus & Picasa
+
Example 3
Google Plus & YouTube
+
Anything else?
Local search will move to Google+
Hash tags work in Google+
Reviews will be easy to do and easily found there
Events are great
Fastest evolving social network ever…
Highest user satisfaction scores (Facebook among the lowest)
Clouds,
Devices &
Apps
Cloud Computing
Software as a service / Flexible
licenses
Cloud storage
Anytime access from any device
Collaboration & Synchronisation
Security and backup handled
Reduced hardware and
maintenance requirements –
Simple browser or App required.
How We Access The Internet
Laptops / Desktops - the most engaging way to use the internet
Mobiles – will overtake the PC by 2014
Tablets – will be 10% of all website traffic by 2014
TV? – More in a minute
Huge variety of Browser / Device Combinations
Responsive Design Required?
Or not…
Smartphone Usage
Tablet Usage
1 in 10 Smartphone owners has a tablet too
Share of website traffic growing 10 times faster than
smartphones
From 1% to 4% of website traffic in 2010/11
Most commonly used for:
Social media
Browsing the Web
Watching videos
M-Commerce
QR Codes & Augmented Reality
http://youtu.be/hT-Z6yhiLD8
Google’s Vision
Google’s Vision
Google’s Vision
Google’s Vision
Doesn’t Traditional TV Suck?
Old fashioned “Scheduled” approach not convenient
2000 TiVo Launched in the UK
2001 SKY+ Box Revolutionises TV Viewing
2006 BTVision
2006 4oD
2007 BBC iPlayer
2008 ITV Player (ITV Catch-Up)
2008 Demand 5
2010 Google TV v1 Launched in the US
Google TV?
What is it?
Demo
The future of mobile communications?
Project Glass
Displays
The Future of Devices
Cars
Streetlights
Traffic Lights
Lifting bridges
Watches
Bins
Fridges
The Tweet Mirror in store
The Internet of Things
Conclusions / Predictions
The next generation is generation C (for connected).
They are and will be:
Permanently connected to the Internet
More connected to more people than ever before
Adopting technology changes fast
Creating great content should be your number 1 social
and search goal to promote your business
Video is one of the best investments you can make in
marketing your business, for social, search, future TV
applications and the growing mobile / tablet audience.
Conclusions / Predictions
The new model is software and storage in the cloud
with Apps & Browsers running powerful applications
on a range of devices
Personal mobile devices can replace our traditional
computers, wallets, keys…
This range of devices will become much broader as
everything connects to the Web.
Machines talk to machines via the internet as much
(or more) than people do
Google+ will become a major communication tool as
Google’s ever growing base of cloud based
applications all integrate and become more social
Thank You & Q&A
Fred Reichheld, from his 2006 book “The Ultimate Question”
paul@intergage.co.uk
http://uk.linkedin.com/in/paultanseyatintergage
@PaulTansey
+PaulTansey
www.intergage.co.uk

More Related Content

What's hot

7 big trends in social media & communications
7 big trends in social media & communications7 big trends in social media & communications
7 big trends in social media & communicationsHaines & Co.
 
Module 4 of 5. Social media case studies
Module 4 of 5. Social media case studiesModule 4 of 5. Social media case studies
Module 4 of 5. Social media case studiesJulian Matthews
 
Integrating Online Conversations with the Art of Storytelling
Integrating Online Conversations with the Art of StorytellingIntegrating Online Conversations with the Art of Storytelling
Integrating Online Conversations with the Art of StorytellingThe Hoffman Agency Asia Pacific
 
Optimizing User Experience with Responsive Web Design
Optimizing User Experience with Responsive Web DesignOptimizing User Experience with Responsive Web Design
Optimizing User Experience with Responsive Web DesignClarissa Peterson
 
WTF is Social Media - BOB
WTF is Social Media - BOBWTF is Social Media - BOB
WTF is Social Media - BOBTom Hackett
 
Digital Media Presentation to the REIQ
Digital Media Presentation to the REIQDigital Media Presentation to the REIQ
Digital Media Presentation to the REIQPeter Brewer
 
Online Video Marketing
Online Video MarketingOnline Video Marketing
Online Video MarketingKevin Nalty
 
Scaling Responsively
Scaling ResponsivelyScaling Responsively
Scaling Responsivelynolly00
 
What Is Social Media? (PG Edition)
What Is Social Media? (PG  Edition)What Is Social Media? (PG  Edition)
What Is Social Media? (PG Edition)The Espresso Group
 
Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...
Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...
Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...Platypus
 
The Changing World of Business Blogging
The Changing World of Business BloggingThe Changing World of Business Blogging
The Changing World of Business BloggingMarketwired
 
Social Networking World Forum Social Media Lessons Learned Toby Beresford...
Social Networking World Forum   Social Media Lessons Learned   Toby Beresford...Social Networking World Forum   Social Media Lessons Learned   Toby Beresford...
Social Networking World Forum Social Media Lessons Learned Toby Beresford...Toby Beresford
 
2012-02 iStrategy Sydney, AU Community Development and Management
2012-02 iStrategy Sydney, AU Community Development and Management2012-02 iStrategy Sydney, AU Community Development and Management
2012-02 iStrategy Sydney, AU Community Development and ManagementGillian Muessig
 
Caitlin McCabe, Sway, Inc., Social Media & Communication
Caitlin McCabe, Sway, Inc., Social Media & CommunicationCaitlin McCabe, Sway, Inc., Social Media & Communication
Caitlin McCabe, Sway, Inc., Social Media & CommunicationSocial Media Rockstar
 
Ceo Guide To Social Media
Ceo Guide To Social MediaCeo Guide To Social Media
Ceo Guide To Social MediaPeter Baeza
 
Put Your Best Facebook Forward - NAA 2012
Put Your Best Facebook Forward - NAA 2012Put Your Best Facebook Forward - NAA 2012
Put Your Best Facebook Forward - NAA 2012Erica Campbell Byrum
 
Design in Tech Report 2015
Design in Tech Report 2015Design in Tech Report 2015
Design in Tech Report 2015John Maeda
 

What's hot (19)

7 big trends in social media & communications
7 big trends in social media & communications7 big trends in social media & communications
7 big trends in social media & communications
 
Module 4 of 5. Social media case studies
Module 4 of 5. Social media case studiesModule 4 of 5. Social media case studies
Module 4 of 5. Social media case studies
 
Integrating Online Conversations with the Art of Storytelling
Integrating Online Conversations with the Art of StorytellingIntegrating Online Conversations with the Art of Storytelling
Integrating Online Conversations with the Art of Storytelling
 
04.Social media and PR
04.Social media and PR04.Social media and PR
04.Social media and PR
 
Optimizing User Experience with Responsive Web Design
Optimizing User Experience with Responsive Web DesignOptimizing User Experience with Responsive Web Design
Optimizing User Experience with Responsive Web Design
 
WTF is Social Media - BOB
WTF is Social Media - BOBWTF is Social Media - BOB
WTF is Social Media - BOB
 
Digital Media Presentation to the REIQ
Digital Media Presentation to the REIQDigital Media Presentation to the REIQ
Digital Media Presentation to the REIQ
 
Online Video Marketing
Online Video MarketingOnline Video Marketing
Online Video Marketing
 
Scaling Responsively
Scaling ResponsivelyScaling Responsively
Scaling Responsively
 
What Is Social Media? (PG Edition)
What Is Social Media? (PG  Edition)What Is Social Media? (PG  Edition)
What Is Social Media? (PG Edition)
 
Social Media, Meet ROI
Social Media, Meet ROISocial Media, Meet ROI
Social Media, Meet ROI
 
Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...
Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...
Maximising Online Resource Effectiveness Workshop Session 6/8 Promotional str...
 
The Changing World of Business Blogging
The Changing World of Business BloggingThe Changing World of Business Blogging
The Changing World of Business Blogging
 
Social Networking World Forum Social Media Lessons Learned Toby Beresford...
Social Networking World Forum   Social Media Lessons Learned   Toby Beresford...Social Networking World Forum   Social Media Lessons Learned   Toby Beresford...
Social Networking World Forum Social Media Lessons Learned Toby Beresford...
 
2012-02 iStrategy Sydney, AU Community Development and Management
2012-02 iStrategy Sydney, AU Community Development and Management2012-02 iStrategy Sydney, AU Community Development and Management
2012-02 iStrategy Sydney, AU Community Development and Management
 
Caitlin McCabe, Sway, Inc., Social Media & Communication
Caitlin McCabe, Sway, Inc., Social Media & CommunicationCaitlin McCabe, Sway, Inc., Social Media & Communication
Caitlin McCabe, Sway, Inc., Social Media & Communication
 
Ceo Guide To Social Media
Ceo Guide To Social MediaCeo Guide To Social Media
Ceo Guide To Social Media
 
Put Your Best Facebook Forward - NAA 2012
Put Your Best Facebook Forward - NAA 2012Put Your Best Facebook Forward - NAA 2012
Put Your Best Facebook Forward - NAA 2012
 
Design in Tech Report 2015
Design in Tech Report 2015Design in Tech Report 2015
Design in Tech Report 2015
 

Viewers also liked

Superfast Business Getting the Most Out of iPads: Dorset Event Slides
Superfast Business Getting the Most Out of iPads: Dorset Event SlidesSuperfast Business Getting the Most Out of iPads: Dorset Event Slides
Superfast Business Getting the Most Out of iPads: Dorset Event SlidesSuperfast Business
 
Measuring your online success 25 march barnstaple
Measuring your online success 25 march barnstapleMeasuring your online success 25 march barnstaple
Measuring your online success 25 march barnstapleSuperfast Business
 
Integrating the i pad into my teaching style
Integrating the i pad into my teaching styleIntegrating the i pad into my teaching style
Integrating the i pad into my teaching styleM. Monte Tatom
 
Superfast Business Social Media, Langport, 18 March
Superfast Business Social Media, Langport, 18 MarchSuperfast Business Social Media, Langport, 18 March
Superfast Business Social Media, Langport, 18 MarchSuperfast Business
 
Faith - PowerPoint for Wednesday night - December 3
Faith - PowerPoint for Wednesday night - December 3Faith - PowerPoint for Wednesday night - December 3
Faith - PowerPoint for Wednesday night - December 3M. Monte Tatom
 
Dorset Women Go Digital - How and Why to Write a Blog
Dorset Women Go Digital - How and Why to Write a BlogDorset Women Go Digital - How and Why to Write a Blog
Dorset Women Go Digital - How and Why to Write a Blogwsxenterprise
 
Apps en tablets para el aprendizaje (formal e informal)
Apps en tablets para el aprendizaje (formal e informal)Apps en tablets para el aprendizaje (formal e informal)
Apps en tablets para el aprendizaje (formal e informal)@cristobalcobo
 
Superfast Business Social Media event, Bridgwater 5th March
Superfast Business Social Media event, Bridgwater 5th MarchSuperfast Business Social Media event, Bridgwater 5th March
Superfast Business Social Media event, Bridgwater 5th MarchSuperfast Business
 
These mobile apps will let you totally rethink hybrid app development
These mobile apps will let you totally rethink hybrid app developmentThese mobile apps will let you totally rethink hybrid app development
These mobile apps will let you totally rethink hybrid app developmentIvano Malavolta
 

Viewers also liked (11)

Superfast Business Getting the Most Out of iPads: Dorset Event Slides
Superfast Business Getting the Most Out of iPads: Dorset Event SlidesSuperfast Business Getting the Most Out of iPads: Dorset Event Slides
Superfast Business Getting the Most Out of iPads: Dorset Event Slides
 
Measuring your online success 25 march barnstaple
Measuring your online success 25 march barnstapleMeasuring your online success 25 march barnstaple
Measuring your online success 25 march barnstaple
 
Integrating the i pad into my teaching style
Integrating the i pad into my teaching styleIntegrating the i pad into my teaching style
Integrating the i pad into my teaching style
 
Superfast Business Social Media, Langport, 18 March
Superfast Business Social Media, Langport, 18 MarchSuperfast Business Social Media, Langport, 18 March
Superfast Business Social Media, Langport, 18 March
 
Faith - PowerPoint for Wednesday night - December 3
Faith - PowerPoint for Wednesday night - December 3Faith - PowerPoint for Wednesday night - December 3
Faith - PowerPoint for Wednesday night - December 3
 
Dorset Women Go Digital - How and Why to Write a Blog
Dorset Women Go Digital - How and Why to Write a BlogDorset Women Go Digital - How and Why to Write a Blog
Dorset Women Go Digital - How and Why to Write a Blog
 
I pad ebook_final
I pad ebook_finalI pad ebook_final
I pad ebook_final
 
Victim player
Victim playerVictim player
Victim player
 
Apps en tablets para el aprendizaje (formal e informal)
Apps en tablets para el aprendizaje (formal e informal)Apps en tablets para el aprendizaje (formal e informal)
Apps en tablets para el aprendizaje (formal e informal)
 
Superfast Business Social Media event, Bridgwater 5th March
Superfast Business Social Media event, Bridgwater 5th MarchSuperfast Business Social Media event, Bridgwater 5th March
Superfast Business Social Media event, Bridgwater 5th March
 
These mobile apps will let you totally rethink hybrid app development
These mobile apps will let you totally rethink hybrid app developmentThese mobile apps will let you totally rethink hybrid app development
These mobile apps will let you totally rethink hybrid app development
 

Similar to Future of the Internet

The future of the Internet 2 - Evolution to the "Internet of things"
The future of the Internet 2  -  Evolution to the "Internet of things"The future of the Internet 2  -  Evolution to the "Internet of things"
The future of the Internet 2 - Evolution to the "Internet of things"Paul Tansey
 
Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...
Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...
Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...Penn State Ag Sciences
 
If Content Marketing Is King, Mobile Marketing Is A Notch Above!
If Content Marketing Is King, Mobile Marketing Is A Notch Above!If Content Marketing Is King, Mobile Marketing Is A Notch Above!
If Content Marketing Is King, Mobile Marketing Is A Notch Above!Patricia Ogilvie
 
10 Digital Marketing Trends for 2017
10 Digital Marketing Trends for 201710 Digital Marketing Trends for 2017
10 Digital Marketing Trends for 2017DragonSearch
 
Cool and Crucial Online Marketing Tactics
Cool and Crucial Online Marketing TacticsCool and Crucial Online Marketing Tactics
Cool and Crucial Online Marketing Tacticsatennant
 
Eight things you need to know about your web and social media content - ALHAUS
Eight things you need to know about your web and social media content - ALHAUSEight things you need to know about your web and social media content - ALHAUS
Eight things you need to know about your web and social media content - ALHAUSAndy Buckley
 
Search Ranking Factors Trends 2011 SEMStandard
Search Ranking Factors Trends 2011 SEMStandardSearch Ranking Factors Trends 2011 SEMStandard
Search Ranking Factors Trends 2011 SEMStandardGillian Muessig
 
Evolution of search | Doug Platts | Cyprus 2011
Evolution of search | Doug Platts | Cyprus 2011Evolution of search | Doug Platts | Cyprus 2011
Evolution of search | Doug Platts | Cyprus 2011iCrossing
 
Digital Download - TCC - Graduate Preso - 23rd Jan 2014
Digital Download - TCC - Graduate Preso - 23rd Jan 2014Digital Download - TCC - Graduate Preso - 23rd Jan 2014
Digital Download - TCC - Graduate Preso - 23rd Jan 2014WiTH Collective
 
Trends in Search and what is the Future of Search?
Trends in Search and what is the Future of Search?Trends in Search and what is the Future of Search?
Trends in Search and what is the Future of Search?David Iwanow
 
Web 2010 – Ten Trends Defining Your Future
Web 2010 – Ten Trends Defining Your FutureWeb 2010 – Ten Trends Defining Your Future
Web 2010 – Ten Trends Defining Your FutureAffiliate Summit
 
14 Digital Trends You Need To Understand For The Upcoming Year
14 Digital Trends You Need To Understand For The Upcoming Year 14 Digital Trends You Need To Understand For The Upcoming Year
14 Digital Trends You Need To Understand For The Upcoming Year The Web Showroom
 
Home builders pp
Home builders ppHome builders pp
Home builders ppJoe Pryor
 
2011 03 sem-standard-warsaw trends in 2011
2011 03 sem-standard-warsaw trends in 20112011 03 sem-standard-warsaw trends in 2011
2011 03 sem-standard-warsaw trends in 2011Gillian Muessig
 
Nysae tech institute 4 13-11
Nysae tech institute 4 13-11Nysae tech institute 4 13-11
Nysae tech institute 4 13-11Lee_Hornstein
 
Nysae tech institute 4 13-11
Nysae tech institute 4 13-11Nysae tech institute 4 13-11
Nysae tech institute 4 13-11Lee_Hornstein
 
Iaee Ts2 Is Your Event Website Optimized Part 1
Iaee Ts2 Is Your Event Website Optimized   Part 1Iaee Ts2 Is Your Event Website Optimized   Part 1
Iaee Ts2 Is Your Event Website Optimized Part 1Velvet Chainsaw Consulting
 

Similar to Future of the Internet (20)

The future of the Internet 2 - Evolution to the "Internet of things"
The future of the Internet 2  -  Evolution to the "Internet of things"The future of the Internet 2  -  Evolution to the "Internet of things"
The future of the Internet 2 - Evolution to the "Internet of things"
 
Seeding
SeedingSeeding
Seeding
 
Brands, Bloggers & Word of Mouse
Brands, Bloggers & Word of MouseBrands, Bloggers & Word of Mouse
Brands, Bloggers & Word of Mouse
 
Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...
Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...
Web and Social Media Strategies -- Penn State Master Gardeners Coordinators C...
 
If Content Marketing Is King, Mobile Marketing Is A Notch Above!
If Content Marketing Is King, Mobile Marketing Is A Notch Above!If Content Marketing Is King, Mobile Marketing Is A Notch Above!
If Content Marketing Is King, Mobile Marketing Is A Notch Above!
 
10 Digital Marketing Trends for 2017
10 Digital Marketing Trends for 201710 Digital Marketing Trends for 2017
10 Digital Marketing Trends for 2017
 
Cool and Crucial Online Marketing Tactics
Cool and Crucial Online Marketing TacticsCool and Crucial Online Marketing Tactics
Cool and Crucial Online Marketing Tactics
 
Eight things you need to know about your web and social media content - ALHAUS
Eight things you need to know about your web and social media content - ALHAUSEight things you need to know about your web and social media content - ALHAUS
Eight things you need to know about your web and social media content - ALHAUS
 
Iabc 2
Iabc 2Iabc 2
Iabc 2
 
Search Ranking Factors Trends 2011 SEMStandard
Search Ranking Factors Trends 2011 SEMStandardSearch Ranking Factors Trends 2011 SEMStandard
Search Ranking Factors Trends 2011 SEMStandard
 
Evolution of search | Doug Platts | Cyprus 2011
Evolution of search | Doug Platts | Cyprus 2011Evolution of search | Doug Platts | Cyprus 2011
Evolution of search | Doug Platts | Cyprus 2011
 
Digital Download - TCC - Graduate Preso - 23rd Jan 2014
Digital Download - TCC - Graduate Preso - 23rd Jan 2014Digital Download - TCC - Graduate Preso - 23rd Jan 2014
Digital Download - TCC - Graduate Preso - 23rd Jan 2014
 
Trends in Search and what is the Future of Search?
Trends in Search and what is the Future of Search?Trends in Search and what is the Future of Search?
Trends in Search and what is the Future of Search?
 
Web 2010 – Ten Trends Defining Your Future
Web 2010 – Ten Trends Defining Your FutureWeb 2010 – Ten Trends Defining Your Future
Web 2010 – Ten Trends Defining Your Future
 
14 Digital Trends You Need To Understand For The Upcoming Year
14 Digital Trends You Need To Understand For The Upcoming Year 14 Digital Trends You Need To Understand For The Upcoming Year
14 Digital Trends You Need To Understand For The Upcoming Year
 
Home builders pp
Home builders ppHome builders pp
Home builders pp
 
2011 03 sem-standard-warsaw trends in 2011
2011 03 sem-standard-warsaw trends in 20112011 03 sem-standard-warsaw trends in 2011
2011 03 sem-standard-warsaw trends in 2011
 
Nysae tech institute 4 13-11
Nysae tech institute 4 13-11Nysae tech institute 4 13-11
Nysae tech institute 4 13-11
 
Nysae tech institute 4 13-11
Nysae tech institute 4 13-11Nysae tech institute 4 13-11
Nysae tech institute 4 13-11
 
Iaee Ts2 Is Your Event Website Optimized Part 1
Iaee Ts2 Is Your Event Website Optimized   Part 1Iaee Ts2 Is Your Event Website Optimized   Part 1
Iaee Ts2 Is Your Event Website Optimized Part 1
 

More from wsxenterprise

SEO (Search Engine Optimisation)
SEO (Search Engine Optimisation)SEO (Search Engine Optimisation)
SEO (Search Engine Optimisation)wsxenterprise
 
Twitter for Small Businesses
Twitter for Small BusinessesTwitter for Small Businesses
Twitter for Small Businesseswsxenterprise
 
The Power of Digital Technology
The Power of Digital TechnologyThe Power of Digital Technology
The Power of Digital Technologywsxenterprise
 
Work those contacts with digital
Work those contacts with digitalWork those contacts with digital
Work those contacts with digitalwsxenterprise
 
Submitting a proposal to the challenge
Submitting a proposal to the challengeSubmitting a proposal to the challenge
Submitting a proposal to the challengewsxenterprise
 
Other help & funding - LoToNo
Other help & funding - LoToNoOther help & funding - LoToNo
Other help & funding - LoToNowsxenterprise
 
Electrical & mechanical - RNLI Lifeboat Decommissioning Challenge
Electrical & mechanical - RNLI Lifeboat Decommissioning ChallengeElectrical & mechanical - RNLI Lifeboat Decommissioning Challenge
Electrical & mechanical - RNLI Lifeboat Decommissioning Challengewsxenterprise
 
Recycling composites
 Recycling composites Recycling composites
Recycling compositeswsxenterprise
 
An introduction to the RNLI Lifeboat Decommissioning Challenge
An introduction to the RNLI Lifeboat Decommissioning ChallengeAn introduction to the RNLI Lifeboat Decommissioning Challenge
An introduction to the RNLI Lifeboat Decommissioning Challengewsxenterprise
 
How to Take Your Business Mobile Workshop - 10 February - Bridport
How to Take Your Business Mobile Workshop - 10 February - BridportHow to Take Your Business Mobile Workshop - 10 February - Bridport
How to Take Your Business Mobile Workshop - 10 February - Bridportwsxenterprise
 
How to measure your online effectiveness
How to measure your online effectivenessHow to measure your online effectiveness
How to measure your online effectivenesswsxenterprise
 
Marketing, You and Your Business
Marketing, You and Your BusinessMarketing, You and Your Business
Marketing, You and Your Businesswsxenterprise
 
LoToNo - Transform business performance with low carbon thinking
LoToNo - Transform business performance with low carbon thinkingLoToNo - Transform business performance with low carbon thinking
LoToNo - Transform business performance with low carbon thinkingwsxenterprise
 
Ignite your environmental i-Net
Ignite your environmental i-NetIgnite your environmental i-Net
Ignite your environmental i-Netwsxenterprise
 
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...wsxenterprise
 
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...wsxenterprise
 
GrowthAccelerator information for coaches May 2014
GrowthAccelerator information for coaches May 2014GrowthAccelerator information for coaches May 2014
GrowthAccelerator information for coaches May 2014wsxenterprise
 

More from wsxenterprise (17)

SEO (Search Engine Optimisation)
SEO (Search Engine Optimisation)SEO (Search Engine Optimisation)
SEO (Search Engine Optimisation)
 
Twitter for Small Businesses
Twitter for Small BusinessesTwitter for Small Businesses
Twitter for Small Businesses
 
The Power of Digital Technology
The Power of Digital TechnologyThe Power of Digital Technology
The Power of Digital Technology
 
Work those contacts with digital
Work those contacts with digitalWork those contacts with digital
Work those contacts with digital
 
Submitting a proposal to the challenge
Submitting a proposal to the challengeSubmitting a proposal to the challenge
Submitting a proposal to the challenge
 
Other help & funding - LoToNo
Other help & funding - LoToNoOther help & funding - LoToNo
Other help & funding - LoToNo
 
Electrical & mechanical - RNLI Lifeboat Decommissioning Challenge
Electrical & mechanical - RNLI Lifeboat Decommissioning ChallengeElectrical & mechanical - RNLI Lifeboat Decommissioning Challenge
Electrical & mechanical - RNLI Lifeboat Decommissioning Challenge
 
Recycling composites
 Recycling composites Recycling composites
Recycling composites
 
An introduction to the RNLI Lifeboat Decommissioning Challenge
An introduction to the RNLI Lifeboat Decommissioning ChallengeAn introduction to the RNLI Lifeboat Decommissioning Challenge
An introduction to the RNLI Lifeboat Decommissioning Challenge
 
How to Take Your Business Mobile Workshop - 10 February - Bridport
How to Take Your Business Mobile Workshop - 10 February - BridportHow to Take Your Business Mobile Workshop - 10 February - Bridport
How to Take Your Business Mobile Workshop - 10 February - Bridport
 
How to measure your online effectiveness
How to measure your online effectivenessHow to measure your online effectiveness
How to measure your online effectiveness
 
Marketing, You and Your Business
Marketing, You and Your BusinessMarketing, You and Your Business
Marketing, You and Your Business
 
LoToNo - Transform business performance with low carbon thinking
LoToNo - Transform business performance with low carbon thinkingLoToNo - Transform business performance with low carbon thinking
LoToNo - Transform business performance with low carbon thinking
 
Ignite your environmental i-Net
Ignite your environmental i-NetIgnite your environmental i-Net
Ignite your environmental i-Net
 
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Social media marke...
 
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...
Dorset Business Women Go Digital: 3rd Oct 2014 Conference: Digital Technologi...
 
GrowthAccelerator information for coaches May 2014
GrowthAccelerator information for coaches May 2014GrowthAccelerator information for coaches May 2014
GrowthAccelerator information for coaches May 2014
 

Recently uploaded

ETHICAL HACKING dddddddddddddddfnandni.pptx
ETHICAL HACKING dddddddddddddddfnandni.pptxETHICAL HACKING dddddddddddddddfnandni.pptx
ETHICAL HACKING dddddddddddddddfnandni.pptxNIMMANAGANTI RAMAKRISHNA
 
Unidad 4 – Redes de ordenadores (en inglés).pptx
Unidad 4 – Redes de ordenadores (en inglés).pptxUnidad 4 – Redes de ordenadores (en inglés).pptx
Unidad 4 – Redes de ordenadores (en inglés).pptxmibuzondetrabajo
 
Cybersecurity Threats and Cybersecurity Best Practices
Cybersecurity Threats and Cybersecurity Best PracticesCybersecurity Threats and Cybersecurity Best Practices
Cybersecurity Threats and Cybersecurity Best PracticesLumiverse Solutions Pvt Ltd
 
『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书
『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书
『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书rnrncn29
 
『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书
『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书
『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书rnrncn29
 
SCM Symposium PPT Format Customer loyalty is predi
SCM Symposium PPT Format Customer loyalty is prediSCM Symposium PPT Format Customer loyalty is predi
SCM Symposium PPT Format Customer loyalty is predieusebiomeyer
 
Company Snapshot Theme for Business by Slidesgo.pptx
Company Snapshot Theme for Business by Slidesgo.pptxCompany Snapshot Theme for Business by Slidesgo.pptx
Company Snapshot Theme for Business by Slidesgo.pptxMario
 
IP addressing and IPv6, presented by Paul Wilson at IETF 119
IP addressing and IPv6, presented by Paul Wilson at IETF 119IP addressing and IPv6, presented by Paul Wilson at IETF 119
IP addressing and IPv6, presented by Paul Wilson at IETF 119APNIC
 
TRENDS Enabling and inhibiting dimensions.pptx
TRENDS Enabling and inhibiting dimensions.pptxTRENDS Enabling and inhibiting dimensions.pptx
TRENDS Enabling and inhibiting dimensions.pptxAndrieCagasanAkio
 

Recently uploaded (9)

ETHICAL HACKING dddddddddddddddfnandni.pptx
ETHICAL HACKING dddddddddddddddfnandni.pptxETHICAL HACKING dddddddddddddddfnandni.pptx
ETHICAL HACKING dddddddddddddddfnandni.pptx
 
Unidad 4 – Redes de ordenadores (en inglés).pptx
Unidad 4 – Redes de ordenadores (en inglés).pptxUnidad 4 – Redes de ordenadores (en inglés).pptx
Unidad 4 – Redes de ordenadores (en inglés).pptx
 
Cybersecurity Threats and Cybersecurity Best Practices
Cybersecurity Threats and Cybersecurity Best PracticesCybersecurity Threats and Cybersecurity Best Practices
Cybersecurity Threats and Cybersecurity Best Practices
 
『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书
『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书
『澳洲文凭』买詹姆士库克大学毕业证书成绩单办理澳洲JCU文凭学位证书
 
『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书
『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书
『澳洲文凭』买拉筹伯大学毕业证书成绩单办理澳洲LTU文凭学位证书
 
SCM Symposium PPT Format Customer loyalty is predi
SCM Symposium PPT Format Customer loyalty is prediSCM Symposium PPT Format Customer loyalty is predi
SCM Symposium PPT Format Customer loyalty is predi
 
Company Snapshot Theme for Business by Slidesgo.pptx
Company Snapshot Theme for Business by Slidesgo.pptxCompany Snapshot Theme for Business by Slidesgo.pptx
Company Snapshot Theme for Business by Slidesgo.pptx
 
IP addressing and IPv6, presented by Paul Wilson at IETF 119
IP addressing and IPv6, presented by Paul Wilson at IETF 119IP addressing and IPv6, presented by Paul Wilson at IETF 119
IP addressing and IPv6, presented by Paul Wilson at IETF 119
 
TRENDS Enabling and inhibiting dimensions.pptx
TRENDS Enabling and inhibiting dimensions.pptxTRENDS Enabling and inhibiting dimensions.pptx
TRENDS Enabling and inhibiting dimensions.pptx
 

Future of the Internet

  • 1.
  • 2.
  • 3. • 5 evening network and learning meetings across Dorset • Expert presentations and discussions on key business issues • Connecting and growing local businesses
  • 4. • 3 breakfast meetings in Bournemouth, Dorchester & Blandford • The essential network for small and micro businesses • Learn from expert presentations and virtual board discussions
  • 5. The Future of the Internet The Next 3 Years Paul Tansey
  • 6. Paul Tansey – Intergage The Web Nerd with the Big Chin A Managing Director’s Job Why you and I will never know everything Slides available tomorrow from www.intergage.co.uk/wsx-event Hello
  • 7. Web design Content management Online advertising Social media Search engine optimisation My Company, Intergage Online & offline PR Video and multimedia Training and seminars Our aim
  • 8. Introduction Evolution of search Evolution of social Devices & Applications Summary Today’s Agenda
  • 9. Yes, there is a lot about Google There is a fair bit of video It will move fast It is just my opinion… About This Presentation
  • 10. “The Death of the Web A new model is emerging – the App/ Internet Model. The future architecture is going to combine the amazing power in the cloud and the Internet with powerful local devices running very powerful applications.” George Colony, Chairman & CEO, Forrester Research Forrester Research Says…
  • 11. “Technology will augment our lives in every way...” “Tiny powerful sensors will embedded in everything from clothes to furniture”. A new intelligent infrastructure will emerge (we would argue heavily powered by Android). We are beginning to see Science Fiction become reality…The people who predict that holograms, virtual reality and self-driving cars will be commonplace quite soon are absolutely right…” Eric Schmidt, Executive Chairman, Google Mobile World Congress, February 2012 What Google Thinks
  • 12. “Google’s cars have already driven over 200,000 miles” 93% of accidents are the result of Human Error Google’s Self Driving Car
  • 13. Marketing Today So much more to do So much more to learn Dwindling returns from traditional spend Slow economic growth Less new businesses around Savvy competition Every £ has to be justified
  • 14. The Flip Side New opportunities “Low cost” tools and tactics Easy to use technology Constant change Learning, adopting, testing, measuring, refining
  • 15. Essential Internet Properties Website(s) Blog(s) Twitter Page Facebook Page LinkedIn Profiles Google Local Pages Google+ page Mobile site
  • 18. Then Came Google & PageRank
  • 20. Anchor text links All links that drive relevant traffic are good All links are not equal however Site A Site B Click Here More Information Cheese Click here Cheese Smells like cheese Cheese Interesting cheese facts Cheese More information Read more
  • 22. The Evolution Of Search Engines Localisation Personalisation Realtime Social influences Recommendations
  • 23. Lots of ways to create content and leave “Footprints” So many ways to get found So many ways to leave digital footprints So many content opportunities
  • 24. Panda born February 2011 Mission = Kill low quality sites / Reward High Quality Sites An algorithm built to mimic what humans really like and trust A unique Machine Learning process Over 500 updates in 2011 alone Affected 12-13% of all US/ English websites Google’s Panda Update
  • 25. Panda loves: Expert and enthusiast content Fast loading Social shares Sites you love and spend time on Interlinked content on pages Dynamic links Google’s Panda Update
  • 26. Panda hates High bounce rates Lots of Ads (especially above the fold) Lots of static links Broken links Pages that look like article marketing sites Google’s Panda Update
  • 27. Penguin born April 2012 Mission = Kill WebSPAM – Over optimised sites Affected 3.1% of Websites A filter to remove junk out of SERPS Google’s Penguin Update
  • 28. Penguin hates: Keyword stuffing in content Scraped / duplicate content Sites that rank high and engage low Suspiciously exact inbound keyword links A lack of link diversity Google’s Penguin Update
  • 29. Content still has to be labelled clearly (meta data etc.) Domain names still matter (although we are told not as much) Links important but inbound link profiles need to appear natural not manufactured New emphasis on user experience and navigation Design for users not search engines – create “Wow!” content Social shares the biggest predictor of success – make sure your content can be easily shared How users engage BY KEYWORD Search Today
  • 32. Search Tomorrow Moving toward one huge online database More Social It’s all going to be about quality, engagement and sharing SEO will be about on-going pruning of low engagement / high bounce rate content and replacing it with content that people really like
  • 35. Our changed world Old School Marketing Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans
  • 36. Diagram adapted from the book “Social Media Marketing – An Hour A Day”, by Dave Evans The Importance of Happy Customers
  • 37. Acquire Fans Turn them into engaged fans Become a part of their life Their friends become aware of this engagement They become fans Facebook Marketing
  • 38. Facebook Advertising Acquire Fans Turn them into engaged fans Become a part of their life Their friends become aware of this engagement They become fans
  • 39. The Power of Word of Mouth 14% of people trust Ads 70%+ of people trust recommendations from strangers 90% of people trust peer recommendations
  • 40. Online Marketing Blurring Adverts and Recommendations
  • 41. Good Word of Mouth
  • 43. The growth of social media The Last Six Years in Social Media
  • 44. Thee 3 Cs of Social Media Consumer Curator Creator
  • 45. “Though the consumption of traditional media hasn't declined significantly among the executive audience, various social and digital media have been added to the mix for work-related purposes: 76% watch online video. 71% view webcasts. 65% use professional networking sites such as LinkedIn 63% read blogs.” Content Marketing
  • 46. The Next Generation & Social Meet “Generation C”
  • 47. The Last Seven Years of YouTube Still growing exponentially Mobile access tripled in 2011 to 600 million views a day Total views now 4 Billion every day It’s main competitor is TV
  • 48. Google+ The New Social Network (Do I really need) Yet another social network? Are people using it? Why might it be a good idea? Google+ is built into the Google search engine which means: It’s very convenient – you’ll have it open anyway You can share directly from Google when you find something interesting (pages don’t need a “Like” button) It is very likely to influence search results in future as it takes off It will be at the heart of everything Google does going forward and integrated with everything It’s actually a very good product It will be the default way to communicate, share and recommend on Android devices
  • 49. Google+ Key Features Circles makes sharing with the RIGHT people easier http://youtu.be/dB4Et1Yg30c
  • 50. Google+ Key Features Hangouts makes 1:1 or 1:10 video conferencing easy & free Broadcast live or record to YouTube
  • 52. Search Plus Your World Google Plus Profiles in search (34 secs)
  • 53. Authorship Link your content to your G+ profile Let Google know you are the original author for preferential search rankings Your photo displayed
  • 54. Why Google+ will be More Important as time goes by
  • 55. Example 1 - Recommendations for Books Apps & Movies in Google+ & Google Play +
  • 56. Example 2 Google Plus & Picasa +
  • 57. Example 3 Google Plus & YouTube +
  • 58. Anything else? Local search will move to Google+ Hash tags work in Google+ Reviews will be easy to do and easily found there Events are great Fastest evolving social network ever… Highest user satisfaction scores (Facebook among the lowest)
  • 60. Cloud Computing Software as a service / Flexible licenses Cloud storage Anytime access from any device Collaboration & Synchronisation Security and backup handled Reduced hardware and maintenance requirements – Simple browser or App required.
  • 61. How We Access The Internet Laptops / Desktops - the most engaging way to use the internet Mobiles – will overtake the PC by 2014 Tablets – will be 10% of all website traffic by 2014 TV? – More in a minute Huge variety of Browser / Device Combinations
  • 64. Tablet Usage 1 in 10 Smartphone owners has a tablet too Share of website traffic growing 10 times faster than smartphones From 1% to 4% of website traffic in 2010/11 Most commonly used for: Social media Browsing the Web Watching videos
  • 66. QR Codes & Augmented Reality http://youtu.be/hT-Z6yhiLD8
  • 71. Doesn’t Traditional TV Suck? Old fashioned “Scheduled” approach not convenient 2000 TiVo Launched in the UK 2001 SKY+ Box Revolutionises TV Viewing 2006 BTVision 2006 4oD 2007 BBC iPlayer 2008 ITV Player (ITV Catch-Up) 2008 Demand 5 2010 Google TV v1 Launched in the US
  • 72. Google TV? What is it? Demo
  • 73. The future of mobile communications? Project Glass
  • 76. Conclusions / Predictions The next generation is generation C (for connected). They are and will be: Permanently connected to the Internet More connected to more people than ever before Adopting technology changes fast Creating great content should be your number 1 social and search goal to promote your business Video is one of the best investments you can make in marketing your business, for social, search, future TV applications and the growing mobile / tablet audience.
  • 77. Conclusions / Predictions The new model is software and storage in the cloud with Apps & Browsers running powerful applications on a range of devices Personal mobile devices can replace our traditional computers, wallets, keys… This range of devices will become much broader as everything connects to the Web. Machines talk to machines via the internet as much (or more) than people do Google+ will become a major communication tool as Google’s ever growing base of cloud based applications all integrate and become more social
  • 78. Thank You & Q&A Fred Reichheld, from his 2006 book “The Ultimate Question” paul@intergage.co.uk http://uk.linkedin.com/in/paultanseyatintergage @PaulTansey +PaulTansey www.intergage.co.uk