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ProjectGirl.org:	
  
                          Case	
  Study:	
  How	
  to	
  use	
  
                          Social	
  Media	
  to	
  Mobilize	
  
                              and	
  Win	
  a	
  Grant	
  
                                        	
  
                             Madison	
  Non	
  Profit	
  Day,	
  August	
  11,	
  2011	
  
                             Kelly	
  Parks	
  Snider,	
  ProjectGirl	
  Co-­‐Founder	
  
                                       Wendy	
  Soucie,	
  Principal	
  WSC	
  




©	
  Copyright	
  2009	
  	
  Wendy	
  Soucie	
  ConsulGng	
  
            LLC	
  -­‐	
  All	
  Rights	
  Reserved	
  
What	
  is	
  social	
  media?	
  

social	
  media:	
  
            conversaGon	
  via	
  the	
  Internet	
  	
  
             used	
  to	
  create	
  shared	
  value	
  	
  
  for	
  parGcipaGng	
  consumers	
  and	
  businesses	
  	
  



                            It s	
  about	
  connecGng	
  with	
  people	
  	
  	
  	
  

            ©	
  Copyright	
  2009	
  	
  Wendy	
  Soucie	
  ConsulGng	
  LLC	
  -­‐	
  All	
  Rights	
  Reserved	
  
 105	
  4/09	
  	
  
                      30,500	
  02/11	
  
                      	
  	
  
                      	
                        Website	
  




LinkedIn	
  




  Directory	
  	
  
                                                TwiZer	
  
Best	
  Buy	
  @15	
  
Social	
  media	
  landscape	
  

!        228	
  Million	
  in	
  US	
  using	
  
!         74.1%	
  of	
  US	
  Pop.	
  	
  
!          130	
  M	
  social	
  network	
  users	
  
!           Ave	
  age	
  of	
  user	
  is	
  32	
  yrs	
  



9	
  
                            ©	
  Copyright	
  2009	
  	
  Wendy	
  Soucie	
  ConsulGng	
  LLC	
  -­‐	
  All	
  Rights	
  Reserved	
  
Build	
  a	
  Social	
  Media	
  Business	
  Strategy	
  
   Goal	
  
  16,000	
  b	
  




Strategy	
  




  Tools	
  



                                                                    6	
  
ProjectGirl.org	
  (NonProfit)	
  
•  GOAL:	
  Win	
  the	
  highest	
  %	
  of	
  
     the	
  vote	
  for	
  program	
  funding	
  
	
  
•  OBJECTIVE	
  1:	
  Be	
  Trusted;	
  
     Educate	
  trainers	
  and	
  parents;	
  
     be	
  fun,	
  sassy	
  and	
  relate	
  to	
  the	
  
     kids;	
  make	
  it	
  fun	
  

•  OBJECTIVE	
  2:	
  Drive	
  youth	
  to	
  
   www.at	
  15.com	
  Website,	
  ask	
  
   for	
  votes	
  for	
  “Best	
  Nonprofit”,	
  
   Gme	
  sensiGve	
  contest.	
  
ProjectGirl.org	
  
•  STRATEGIES:	
  Get	
  known	
  quickly,	
  
   give	
  youth	
  reasons	
  to	
  parGcipate,	
  
   be	
  visible	
  to	
  adults,	
  trust	
  and	
  brand	
  
•  AUDIENCE:	
  children	
  and	
  young	
  
   adults	
  13-­‐21,	
  parents,	
  educators,	
  	
  
   business	
  professionals	
  	
  	
  




                       Copyright 2011 Wendy Soucie Consulting LLC | www.wendysoucie.com
Know	
  Your	
  Goal	
  	
  	
  	
  	
  	
  	
  	
  Build	
  Your	
  Strategy	
  
	
  
•  Build	
  profiles	
  where	
  adults	
  
     hang	
  –	
  let	
  them	
  know	
  we	
  
     can	
  be	
  trusted	
  
•  Tell	
  the	
  ProjectGirl	
  kids’	
  
   stories	
  	
  
•  Share	
  content	
  created	
  by	
  
   kids	
  	
  
•  Entertain	
  and	
  inform	
  
•  Ask	
  for	
  registraGon	
  and	
  vote	
  
•  Empower	
  kid	
  evangelists	
  
•  Make	
  things	
  very	
  shareable	
  
http://bit.ly/hmCudD   How to Leverage Social Media Optimization!
	
  
Personalized	
  and	
  Targeted	
  Email	
  	
  	
  	
  	
  	
  	
  	
  	
  is	
  Social	
  	
  
Entertain	
  and	
  Inform	
  
                     •  NO	
  Flash	
  
                     	
  
                     •  Html	
  for	
  searchable	
  
                          text	
  
                     •  Search	
  engine	
  
                          opGmizaGon	
  for	
  every	
  
                          page	
  
ProjectGirl.org	
  (NonProfit)	
  
IdenGfy	
  Influencers	
  

                         FaceBook	
  
                                                                                                                  Blogs	
  



YouTube	
  	
                                                                                                      Yahoo,	
  
                                                                                                                  Delicious,	
  
                                                                                                                 other	
  niche	
  
    TwiZer	
  	
                                                                                                    sites	
  
                                                                                           LinkedIn	
  
 hZp://www.wendysoucie.com/social-­‐media/citrixwebex-­‐social-­‐media-­‐assessment-­‐by-­‐social-­‐media-­‐academy-­‐alumni/	
  
Understand	
  Your	
  Audience	
  
! Technographics	
  
! Demographics	
  
    
!  Influencers	
  
ProjectGirl.org	
  -­‐	
  TacGcs	
  	
  	
  



                                     Email
                                   Campaign	




                RegistraGon	
  
                  &	
  Drive	
  
                   Votes	
  


                                    Group	




                     Page &
                     Profile
Trust	
  
Time,	
  tools	
  and	
  tacGcs	
  




                         Source:	
  	
  Beth	
  Kantar	
  
Share	
  
ProjectGirl	
  
content	
  via	
  
  blogs	
  
Social	
  Networking	
  
What?	
  
• On-­‐line	
  community	
  that	
  builds	
  social	
  relaGons	
  among	
  people,	
  with	
  
shared	
  interests	
  
• Profile	
  is	
  required	
  to	
  see	
  or	
  parGcipate	
  
• Networks	
  can	
  be	
  small/large,	
  social/business	
  or	
  all	
  of	
  these	
  
• 	
  Web-­‐based	
  interacGons	
  with	
  text,	
  presentaGon,	
  video	
  ,	
  or	
  photos	
  
How?	
  
depending	
  on	
  site	
  
• Connect	
  with	
  people	
  
• Contribute	
  content	
  of	
  value	
  to	
  your	
  network	
  
• ParGcipate	
  through	
  comments,	
  quesGons,	
  answers	
  
	
  



Where?	
  
• FaceBook.com	
  
• LinkedIn.com	
  
• Fastpitch.com	
  
• Ecademy.com	
  

                ©	
  Copyright	
  2009	
  	
  Wendy	
  Soucie	
  ConsulGng	
  LLC	
  -­‐	
  All	
  Rights	
  Reserved	
  
Building	
  
Community	
  	
  



Empowering	
  
 Evangelist	
  
The	
  kids	
  share	
  their	
  stories	
  
Results!	
  
6	
  ways	
  social	
  media	
  can	
  improve	
  	
  
                    business	
  as	
  usual 	
  	
  	
  

1) 	
  Expanding	
  the	
  conversaGon	
  before	
  and	
  beyond	
  the	
  
     donaGon	
  or	
  call	
  to	
  acGon	
  
	
  
2)	
  Developing	
  relaGonships	
  with	
  online	
  influencers	
  
	
  
3)	
  Discovering	
  hidden	
  knowledge	
  to	
  increase	
  online	
  
     effecGveness	
  




                ©	
  Copyright	
  2009	
  	
  Wendy	
  Soucie	
  ConsulGng	
  LLC	
  -­‐	
  All	
  Rights	
  Reserved	
  
6	
  ways	
  social	
  media	
  can	
  improve	
   business	
  
                      as	
  usual 	
  (cont.)	
  	
  

   4)	
  Sharing	
  valued-­‐added	
  content	
  in	
  mulGple	
  ways	
  
                across	
  mulGple	
  channels	
  
   	
  
   5)	
  CollecGng	
  Gmely	
  feedback	
  from	
  current,	
  potenGal,	
  
                past	
  and	
  lost	
  donors,	
  clients	
  
   	
  	
  	
  
   6)	
  Understanding	
  important	
  issues	
  relevant	
  to	
  your	
  
                target	
  audience	
  

                                                                                                                        Stay	
  nimble	
  
            ©	
  Copyright	
  2009	
  	
  Wendy	
  Soucie	
  ConsulGng	
  LLC	
  -­‐	
  All	
  Rights	
  Reserved	
  
Strategic	
  Alliances	
  –	
  Joint	
  Ventures	
  
               •  Wendy	
  Soucie	
  ConsulGng	
  -­‐	
  Principal	
  
               •  Social	
  Business	
  ConsulGng	
  Group	
  
                  (Sobizco)	
  	
  -­‐	
  founding	
  partner	
  
               •  End	
  Result	
  MarkeGng	
  
                          •  Nurture	
  markeGng,	
  research,	
  social	
  media	
  
               •  Social	
  Media	
  Academy	
  	
  
                          •    CerGfied	
  Social	
  Media	
  Consultant	
  
                          •    Founding	
  Gold	
  Member	
  	
  and	
  Alumni	
  
                          •    Black	
  Diamond	
  Consultant	
  
                          •    Social	
  Media	
  Academy	
  Faculty	
  2011	
  
               •  Xeesm	
  –	
  Social	
  CRM	
  	
  
                    –  Business	
  Partner	
  –	
  Wisconsin	
  
               •  Photo	
  credits	
  Istock	
  Photo	
  

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Social media for Non Profits | ProjectGirl.org Success

  • 1. ProjectGirl.org:   Case  Study:  How  to  use   Social  Media  to  Mobilize   and  Win  a  Grant     Madison  Non  Profit  Day,  August  11,  2011   Kelly  Parks  Snider,  ProjectGirl  Co-­‐Founder   Wendy  Soucie,  Principal  WSC   ©  Copyright  2009    Wendy  Soucie  ConsulGng   LLC  -­‐  All  Rights  Reserved  
  • 2. What  is  social  media?   social  media:   conversaGon  via  the  Internet     used  to  create  shared  value     for  parGcipaGng  consumers  and  businesses     It s  about  connecGng  with  people         ©  Copyright  2009    Wendy  Soucie  ConsulGng  LLC  -­‐  All  Rights  Reserved  
  • 3.  105  4/09     30,500  02/11         Website   LinkedIn   Directory     TwiZer  
  • 5. Social  media  landscape   !  228  Million  in  US  using   !  74.1%  of  US  Pop.     !  130  M  social  network  users   !  Ave  age  of  user  is  32  yrs   9   ©  Copyright  2009    Wendy  Soucie  ConsulGng  LLC  -­‐  All  Rights  Reserved  
  • 6. Build  a  Social  Media  Business  Strategy   Goal   16,000  b   Strategy   Tools   6  
  • 7. ProjectGirl.org  (NonProfit)   •  GOAL:  Win  the  highest  %  of   the  vote  for  program  funding     •  OBJECTIVE  1:  Be  Trusted;   Educate  trainers  and  parents;   be  fun,  sassy  and  relate  to  the   kids;  make  it  fun   •  OBJECTIVE  2:  Drive  youth  to   www.at  15.com  Website,  ask   for  votes  for  “Best  Nonprofit”,   Gme  sensiGve  contest.  
  • 8. ProjectGirl.org   •  STRATEGIES:  Get  known  quickly,   give  youth  reasons  to  parGcipate,   be  visible  to  adults,  trust  and  brand   •  AUDIENCE:  children  and  young   adults  13-­‐21,  parents,  educators,     business  professionals       Copyright 2011 Wendy Soucie Consulting LLC | www.wendysoucie.com
  • 9. Know  Your  Goal                Build  Your  Strategy     •  Build  profiles  where  adults   hang  –  let  them  know  we   can  be  trusted   •  Tell  the  ProjectGirl  kids’   stories     •  Share  content  created  by   kids     •  Entertain  and  inform   •  Ask  for  registraGon  and  vote   •  Empower  kid  evangelists   •  Make  things  very  shareable  
  • 10. http://bit.ly/hmCudD How to Leverage Social Media Optimization!  
  • 11. Personalized  and  Targeted  Email                  is  Social    
  • 12. Entertain  and  Inform   •  NO  Flash     •  Html  for  searchable   text   •  Search  engine   opGmizaGon  for  every   page  
  • 14. IdenGfy  Influencers   FaceBook   Blogs   YouTube     Yahoo,   Delicious,   other  niche   TwiZer     sites   LinkedIn   hZp://www.wendysoucie.com/social-­‐media/citrixwebex-­‐social-­‐media-­‐assessment-­‐by-­‐social-­‐media-­‐academy-­‐alumni/  
  • 15. Understand  Your  Audience   ! Technographics   ! Demographics     !  Influencers  
  • 16. ProjectGirl.org  -­‐  TacGcs       Email Campaign RegistraGon   &  Drive   Votes   Group Page & Profile
  • 18. Time,  tools  and  tacGcs   Source:    Beth  Kantar  
  • 19. Share   ProjectGirl   content  via   blogs  
  • 20. Social  Networking   What?   • On-­‐line  community  that  builds  social  relaGons  among  people,  with   shared  interests   • Profile  is  required  to  see  or  parGcipate   • Networks  can  be  small/large,  social/business  or  all  of  these   •   Web-­‐based  interacGons  with  text,  presentaGon,  video  ,  or  photos   How?   depending  on  site   • Connect  with  people   • Contribute  content  of  value  to  your  network   • ParGcipate  through  comments,  quesGons,  answers     Where?   • FaceBook.com   • LinkedIn.com   • Fastpitch.com   • Ecademy.com   ©  Copyright  2009    Wendy  Soucie  ConsulGng  LLC  -­‐  All  Rights  Reserved  
  • 21. Building   Community     Empowering   Evangelist  
  • 22. The  kids  share  their  stories  
  • 24. 6  ways  social  media  can  improve     business  as  usual       1)   Expanding  the  conversaGon  before  and  beyond  the   donaGon  or  call  to  acGon     2)  Developing  relaGonships  with  online  influencers     3)  Discovering  hidden  knowledge  to  increase  online   effecGveness   ©  Copyright  2009    Wendy  Soucie  ConsulGng  LLC  -­‐  All  Rights  Reserved  
  • 25. 6  ways  social  media  can  improve   business   as  usual  (cont.)     4)  Sharing  valued-­‐added  content  in  mulGple  ways   across  mulGple  channels     5)  CollecGng  Gmely  feedback  from  current,  potenGal,   past  and  lost  donors,  clients         6)  Understanding  important  issues  relevant  to  your   target  audience   Stay  nimble   ©  Copyright  2009    Wendy  Soucie  ConsulGng  LLC  -­‐  All  Rights  Reserved  
  • 26. Strategic  Alliances  –  Joint  Ventures   •  Wendy  Soucie  ConsulGng  -­‐  Principal   •  Social  Business  ConsulGng  Group   (Sobizco)    -­‐  founding  partner   •  End  Result  MarkeGng   •  Nurture  markeGng,  research,  social  media   •  Social  Media  Academy     •  CerGfied  Social  Media  Consultant   •  Founding  Gold  Member    and  Alumni   •  Black  Diamond  Consultant   •  Social  Media  Academy  Faculty  2011   •  Xeesm  –  Social  CRM     –  Business  Partner  –  Wisconsin   •  Photo  credits  Istock  Photo