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September 24, 2010 | Salt Lake City, UT

PRESENTERS:
Sharon D. Nelson, Esq.
John W. Simek              Intermountain E-Discovery Conference
Sensei Enterprises, Inc.
Social Media and
                     Electronic Discovery:
                       Riches and Risks

                    Presenters:
           Sharon Nelson and John Simek
President and Vice President, Sensei Enterprises, Inc.
    Intermountain E-Discovery Conference 2010
                September 24, 2010
Where we’re going
• Very quick overview of SM today
• Riches, yes. Risks, if you don’t know
  how to properly locate, request,
  subpoena and authenticate SM
  evidence
• Finding evidence on SM sites
• What will courts allow you to get?
• How to subpoena Facebook?
• Authentication of SM ESI
• Some of the famous ESI cases
The global stats
• Facebook – over 500 million users
  worldwide (July 2010)
• Twitter – the new kid on the block, 190
  million users
• LinkedIn – 75 million
• Plaxo – 40 million
• MySpace – 65 million
Twitter

• June 2010 – 2 billion
  tweets per month
• A UK court allowed service
  of an injunction via Twitter
  and an Australian court
  has authorized service of
  process via FB
Coyote Ugly Lawsuit
• P filed slip and fall case against
  popular bar
• Fell while climbing onto the bar
• D sought Facebook photos and
  comments regarding incident
• Magistrate Judge ordered P to
  friend him for purposes of
  reviewing/retrieving relevant
  info after which he would close
  FB account
Blogs and You Tube – also social media
• May 2010 – more than two billion YouTube views per
  day
• Google has ranked videos higher because of popularity
• According to Blawg.com, over 2200 legal blogs in 2010
Facebook stats
•   400 million of 500 million active users log on each month
•   309 million – U.S. population
•   Over 50% of active users log on every day
•   Active users create 70 pieces of content per day
•   Total time on FB per month: 700 billion minutes
•   Source: Facebook pressroom statistics
•   International Telecommunications Union
     – 1.7 billion people have Net access
     – 40% of those use FB
• Nielsen Report
    – 22% of online time spent on SM sites
How long does social media last?
• Approximately forever
• Twitter has kept all tweets
• April 14, 2010 Library of Congress announced that it
  is acquiring entire public archive of Tweets
• Facebook keeps until deleted items are overwritten
• You can’t control what others do with your
  posts/photos
Deleted does not mean “deleted”
• Computer forensics can recover data until
  overwritten
• May exist on social media servers until overwritten
• Someone else may have kept the data
What happens to Facebook data
         when you die?
• There’s a form for that 
• Report the death for an instant memorial
  (restricts access to confirmed friends)
• Take the account down (only close family
  members)
• ESI - Some have subpoenaed data after
  death successfully, both for closure and for
  evidence
• Best practice: leave your login info behind
  with your will with instructions
Finding evidence on social networking
                sites
        • In the old days, there was little privacy and you
          could mine at will
        • Today, the majority of people understand
          privacy settings
        • Always check – many are still “open”
        • A “friend” might always provide info
        • Deception is obviously unethical (on the part of
          the attorney)
        • If someone else deceives (without your
          involvement), it will probably come in
Philadelphia Bar Assn.

         • 2009 bar opinion
         • Explicitly stated that
           Model Rule 8.4 is violated
           if an attorney engages a
           3rd party to gain access to
           a Facebook site by asking
           to friend the user
A new discovery development
      • Civil subpoenas were long honored,
        especially when they came from courts – still
        are
      • Now, one by one, the ISPs are citing the
        ECPA, challenging the subpoenas and
        winning
      • 18 U.S.C. Sec. 2702-2703 – can’t divulge the
        contents of e-mails or other electronic
        records
      • Can criminal defense counsel subpoena? Not
        clear – government entities are exempted
      • Law enforcement is therefore clearly exempt
Leading case
• In Re Subpona Duces Tecum to AOL, LLC, 550 F. Supp. 2d
  606, 2008 U.S. Dist. LEXIS 39349 (E.D. Va. April 18, 2008)
• ECPA prohibits an e-mail service provider from producing
  customer’s e-mail in response to a civil subpoena
  because it is not a disclosure exemption under the Act
Stored Communications Act
• It isn’t pretty and it doesn’t really fit
• But it is being used to withhold the content of
  SM
Crispin v. Christian Audigier, Inc.
• C.D. CA., May 26, 2010
• First case to hold that Stored
  Communications Act applies to social
  networking sites
• Held that messages and comments
  visible to a restricted set of users were
  private
• Artist Crispin claimed Ds violated
  copyright – Ds wanted all MySpace and
  Facebook references to Defendants
• Trying to fit facts into SCA (1986 law) –
  a very bad fit – will it hold up?
EEOC v. Simply Storage Management
               • May 11, 2010, S.D. Indiana
               • Permitted discovery of all
                 relevant SM data whether
                 or not it was private
               • EEOC had sued on behalf of
                 two women claiming sexual
                 harassment
               • Defendant employer sought
                 the info
What will happen in civil (and maybe
            your) cases?
 • The information will
   probably still be found to
   be discoverable and the
   respondent will have to
   provide it
 • If they don’t, attorneys
   will ask court to compel
   the respondent
 • Stay tuned, more to
   come
How to subpoena Facebook
• http://www.facebook.com/hel
  p/?safety=law
• “Facebook urges parties to
  resolve their discovery issues
  without involving Facebook”
• Stored Communications Act,
  18 U.S.C. § 2701 et seq
  prohibits disclosure of all but
  basic subscriber info
FB and user have access to same data
          • Unless user has terminated account
          • You must serve a valid California or
            Federal subpoena on Facebook. Out-
            of-state civil subpoenas must be
            domesticated in California.
            Facebook’s registered agent for
            service of process:
            Custodian of Records, Facebook, Inc.
            c/o Corporation Services Company
            2730 Gateway Oaks Drive
            Suite100
            Sacramento CA 95833
What does it cost?
• $500 for each account
• $200 for expedited
  response
• 30 days response time
• Must include user
  consent form
Authentication
  • Notarized declarations as to
    validity provided (an extra
    $100)
  • But no witnesses for trial or
    depositions
  • Will notify user of subpoena
    to allow time for motion to
    quash
How do you authenticate?
• Smart lawyers
  – Requests for admission
  – Stipulations
• Many courts have
  common sense rule: If the
  other side doesn’t object,
  it comes in
Authentication

    • Did you post this?
    • Did you see this post?
    • Context and content can
      authenticate
    • Expert testimony
    • Computer forensics if
      data was deleted
Snitches get stitches: U know who you
                   are!
• Griffin v. Maryland (Ct. of App. MD. May
  27, 2010)
• Murder case where D’s girlfriend
  appeared to threaten a witness on
  MySpace
• Site maintained under pseudonym
• Prosecution sought to intro to
  rehabilitate witness who changed
  testimony
• Had photo of D and girlfriend
• Page referred to D as “Boozy” (nickname)
• Court said site could be authenticated
  from content and context
Danger of spoliation
        • Attorneys routinely advising
          deletions (prior to litigation
          holds)
        • Client often delete after
          litigation holds
        • Preservation of evidence
          letters critical
        • If spoliation suspected,
          computer forensic may be
          needed
Canada speaks
• Ontario court (Feb. 2009) – permitted a D to
  cross-examine a P in a car accident case
  regarding content of his Facebook page
• Reasonable to infer that his site would
  demonstrate his quality of life
Jessica Binkerd
• DUI charge after death of
  her passenger (2007)
• Expected to get probation
  but got more than 5 years
  from Judge Joseph Lodge
• Reduced to 3 years by Judge
  Brian Hill after appeal
• She posted photos to her
  MySpace page
• They were all the judge
  talked about
Joshua Lipton
 • DWI charge in 2008 seriously
   injuring a woman
 • 2 weeks later, victim still
   recovering in hospital, he
   attended a Halloween party
   dressed as a prisoner
 • Someone else posted on
   Facebook
 • Judge called the photos
   “depraved”
 • Sentenced to 2 years in prison
Ashley Sullivan

     • Drove drunk and killed her
       boyfriend in crash
     • Went to FL one month later
       and posted a “Drunk in
       Florida” photo on Facebook
     • Judge refused to treat her
       (17) as a juvenile and
       sentenced her to 6 months
       because of photo
Megan Meier

• Megan (13) committed suicide in 2006 – in love with
  16 year old Josh Evans whose bogus MySpace page
  was created by Lori Drew
• Lori wished to punish Megan for spreading rumors
  about Lori’s daughter
• Missouri had no specific computer harassment statute
• Found guilty of unauthorized access to computers
• Federal judge dismissed, saying the Computer Fraud
  and Abuse Act was not meant to criminalize violations
  of Terms of Service of a website
Cedrick D. v. Stacy W.
• Father’s parental rights terminated after judge
  viewed MySpace profile
Family law and social media
• More and more lawyers advising clients to take
  down social media sites (at least to delete photo
  albums)
• Parents who can’t take children out of state post
  photos from Disney World
Family law and social media
• LinkedIn profile indicates job in support dispute
• Another support dispute, D said he had no job
  prospects but tweets indicated he was about to be
  hired
• Managing Director of Divorce-Online “20% of all
  petitions contain a reference to Facebook”
Employment law
• Montana police officer said on
  Facebook that police should be
  able to arrest people for being
  stupid. Resigned.
• Special ed teacher complained on
  Facebook that she hated her
  students. Fired.
• Teacher described her school on
  Facebook as “ghetto”.
  Reprimanded.
We learn from history, but think about
      how little history we have

                • Facebook created in 2004
                • Primarily for students
                • Really, only five years of
                  history
The future of SM in e-discovery
Social Media and Electronic Discovery: Riches and Risks

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Social Media and Electronic Discovery: Riches and Risks

  • 1. September 24, 2010 | Salt Lake City, UT PRESENTERS: Sharon D. Nelson, Esq. John W. Simek Intermountain E-Discovery Conference Sensei Enterprises, Inc.
  • 2. Social Media and Electronic Discovery: Riches and Risks Presenters: Sharon Nelson and John Simek President and Vice President, Sensei Enterprises, Inc. Intermountain E-Discovery Conference 2010 September 24, 2010
  • 3.
  • 4. Where we’re going • Very quick overview of SM today • Riches, yes. Risks, if you don’t know how to properly locate, request, subpoena and authenticate SM evidence • Finding evidence on SM sites • What will courts allow you to get? • How to subpoena Facebook? • Authentication of SM ESI • Some of the famous ESI cases
  • 5. The global stats • Facebook – over 500 million users worldwide (July 2010) • Twitter – the new kid on the block, 190 million users • LinkedIn – 75 million • Plaxo – 40 million • MySpace – 65 million
  • 6. Twitter • June 2010 – 2 billion tweets per month • A UK court allowed service of an injunction via Twitter and an Australian court has authorized service of process via FB
  • 7. Coyote Ugly Lawsuit • P filed slip and fall case against popular bar • Fell while climbing onto the bar • D sought Facebook photos and comments regarding incident • Magistrate Judge ordered P to friend him for purposes of reviewing/retrieving relevant info after which he would close FB account
  • 8. Blogs and You Tube – also social media • May 2010 – more than two billion YouTube views per day • Google has ranked videos higher because of popularity • According to Blawg.com, over 2200 legal blogs in 2010
  • 9. Facebook stats • 400 million of 500 million active users log on each month • 309 million – U.S. population • Over 50% of active users log on every day • Active users create 70 pieces of content per day • Total time on FB per month: 700 billion minutes • Source: Facebook pressroom statistics • International Telecommunications Union – 1.7 billion people have Net access – 40% of those use FB • Nielsen Report – 22% of online time spent on SM sites
  • 10. How long does social media last? • Approximately forever • Twitter has kept all tweets • April 14, 2010 Library of Congress announced that it is acquiring entire public archive of Tweets • Facebook keeps until deleted items are overwritten • You can’t control what others do with your posts/photos
  • 11. Deleted does not mean “deleted” • Computer forensics can recover data until overwritten • May exist on social media servers until overwritten • Someone else may have kept the data
  • 12. What happens to Facebook data when you die? • There’s a form for that  • Report the death for an instant memorial (restricts access to confirmed friends) • Take the account down (only close family members) • ESI - Some have subpoenaed data after death successfully, both for closure and for evidence • Best practice: leave your login info behind with your will with instructions
  • 13. Finding evidence on social networking sites • In the old days, there was little privacy and you could mine at will • Today, the majority of people understand privacy settings • Always check – many are still “open” • A “friend” might always provide info • Deception is obviously unethical (on the part of the attorney) • If someone else deceives (without your involvement), it will probably come in
  • 14. Philadelphia Bar Assn. • 2009 bar opinion • Explicitly stated that Model Rule 8.4 is violated if an attorney engages a 3rd party to gain access to a Facebook site by asking to friend the user
  • 15. A new discovery development • Civil subpoenas were long honored, especially when they came from courts – still are • Now, one by one, the ISPs are citing the ECPA, challenging the subpoenas and winning • 18 U.S.C. Sec. 2702-2703 – can’t divulge the contents of e-mails or other electronic records • Can criminal defense counsel subpoena? Not clear – government entities are exempted • Law enforcement is therefore clearly exempt
  • 16. Leading case • In Re Subpona Duces Tecum to AOL, LLC, 550 F. Supp. 2d 606, 2008 U.S. Dist. LEXIS 39349 (E.D. Va. April 18, 2008) • ECPA prohibits an e-mail service provider from producing customer’s e-mail in response to a civil subpoena because it is not a disclosure exemption under the Act
  • 17. Stored Communications Act • It isn’t pretty and it doesn’t really fit • But it is being used to withhold the content of SM
  • 18. Crispin v. Christian Audigier, Inc. • C.D. CA., May 26, 2010 • First case to hold that Stored Communications Act applies to social networking sites • Held that messages and comments visible to a restricted set of users were private • Artist Crispin claimed Ds violated copyright – Ds wanted all MySpace and Facebook references to Defendants • Trying to fit facts into SCA (1986 law) – a very bad fit – will it hold up?
  • 19. EEOC v. Simply Storage Management • May 11, 2010, S.D. Indiana • Permitted discovery of all relevant SM data whether or not it was private • EEOC had sued on behalf of two women claiming sexual harassment • Defendant employer sought the info
  • 20. What will happen in civil (and maybe your) cases? • The information will probably still be found to be discoverable and the respondent will have to provide it • If they don’t, attorneys will ask court to compel the respondent • Stay tuned, more to come
  • 21. How to subpoena Facebook • http://www.facebook.com/hel p/?safety=law • “Facebook urges parties to resolve their discovery issues without involving Facebook” • Stored Communications Act, 18 U.S.C. § 2701 et seq prohibits disclosure of all but basic subscriber info
  • 22. FB and user have access to same data • Unless user has terminated account • You must serve a valid California or Federal subpoena on Facebook. Out- of-state civil subpoenas must be domesticated in California. Facebook’s registered agent for service of process: Custodian of Records, Facebook, Inc. c/o Corporation Services Company 2730 Gateway Oaks Drive Suite100 Sacramento CA 95833
  • 23. What does it cost? • $500 for each account • $200 for expedited response • 30 days response time • Must include user consent form
  • 24. Authentication • Notarized declarations as to validity provided (an extra $100) • But no witnesses for trial or depositions • Will notify user of subpoena to allow time for motion to quash
  • 25. How do you authenticate? • Smart lawyers – Requests for admission – Stipulations • Many courts have common sense rule: If the other side doesn’t object, it comes in
  • 26. Authentication • Did you post this? • Did you see this post? • Context and content can authenticate • Expert testimony • Computer forensics if data was deleted
  • 27. Snitches get stitches: U know who you are! • Griffin v. Maryland (Ct. of App. MD. May 27, 2010) • Murder case where D’s girlfriend appeared to threaten a witness on MySpace • Site maintained under pseudonym • Prosecution sought to intro to rehabilitate witness who changed testimony • Had photo of D and girlfriend • Page referred to D as “Boozy” (nickname) • Court said site could be authenticated from content and context
  • 28. Danger of spoliation • Attorneys routinely advising deletions (prior to litigation holds) • Client often delete after litigation holds • Preservation of evidence letters critical • If spoliation suspected, computer forensic may be needed
  • 29. Canada speaks • Ontario court (Feb. 2009) – permitted a D to cross-examine a P in a car accident case regarding content of his Facebook page • Reasonable to infer that his site would demonstrate his quality of life
  • 30. Jessica Binkerd • DUI charge after death of her passenger (2007) • Expected to get probation but got more than 5 years from Judge Joseph Lodge • Reduced to 3 years by Judge Brian Hill after appeal • She posted photos to her MySpace page • They were all the judge talked about
  • 31. Joshua Lipton • DWI charge in 2008 seriously injuring a woman • 2 weeks later, victim still recovering in hospital, he attended a Halloween party dressed as a prisoner • Someone else posted on Facebook • Judge called the photos “depraved” • Sentenced to 2 years in prison
  • 32. Ashley Sullivan • Drove drunk and killed her boyfriend in crash • Went to FL one month later and posted a “Drunk in Florida” photo on Facebook • Judge refused to treat her (17) as a juvenile and sentenced her to 6 months because of photo
  • 33. Megan Meier • Megan (13) committed suicide in 2006 – in love with 16 year old Josh Evans whose bogus MySpace page was created by Lori Drew • Lori wished to punish Megan for spreading rumors about Lori’s daughter • Missouri had no specific computer harassment statute • Found guilty of unauthorized access to computers • Federal judge dismissed, saying the Computer Fraud and Abuse Act was not meant to criminalize violations of Terms of Service of a website
  • 34. Cedrick D. v. Stacy W. • Father’s parental rights terminated after judge viewed MySpace profile
  • 35. Family law and social media • More and more lawyers advising clients to take down social media sites (at least to delete photo albums) • Parents who can’t take children out of state post photos from Disney World
  • 36. Family law and social media • LinkedIn profile indicates job in support dispute • Another support dispute, D said he had no job prospects but tweets indicated he was about to be hired • Managing Director of Divorce-Online “20% of all petitions contain a reference to Facebook”
  • 37. Employment law • Montana police officer said on Facebook that police should be able to arrest people for being stupid. Resigned. • Special ed teacher complained on Facebook that she hated her students. Fired. • Teacher described her school on Facebook as “ghetto”. Reprimanded.
  • 38. We learn from history, but think about how little history we have • Facebook created in 2004 • Primarily for students • Really, only five years of history
  • 39. The future of SM in e-discovery