Who Are You? - Uncovering The Intentional You

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Tim Miles

Leadership & Management

WHOAREYOU?
uncovering the intentional you

WHY?
Frankly, life is simply too short to fritter
away your time chasing things that don’t
matter to you. Or to the world.
-Bill Thomas

HOWMUCHFREEDOMWILL
YOUSACRIFICETOGETWHAT
YOUWANT?
14

QUESTIONS:
SETH GODIN
INTENTIONAL CHURCHES CONSULTING
TIM MILES

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In an ever-changing landscape of one digital disruption after another, companies and organisations are looking for new ways to understand their target markets and engage them better. Increasingly they invest in user experience (UX) and customer experience design (CX) capabilities by working with a specialist UX agency or developing their own UX lab. Some UX practitioners are touting leaner and faster ways of developing customer-centric products and services, via methodologies such as guerilla research, rapid prototyping and Agile UX. Others seek innovation and fulfilment by spending more time in research, being more inclusive, and designing for social goods. Experience is more than just an interface. It is a relationship, as well as a series of touch points between your brand and your customer. Here are our top 10 highlights and takeaways from the recent UX Australia conference to help you transform your customer experience design. For full article, continue reading at https://yump.com.au/10-ways-supercharge-customer-experience-design/

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