The company aims to provide an excellent, cost-effective, efficient, and high-quality cleaning service while minimizing disruptions to customers' businesses. The Cleaning Solution is a young company with over 17 years of experience in cleaning shops, offices, factories, and shopping centers. It ensures staff are well-trained and uses appropriate cleaning chemicals and equipment. The company also focuses on social responsibility through community programs and prioritizing the hiring and advancement of historically disadvantaged individuals.

1. Company Profile
MISSION
We aim to provide an excellent cleaning service that is:
o cost-effective
o efficient
o "unobtrusive" - i.e. doesn't impact on your business
o of high quality
o delivered on time, EVERY time
THE COMPANY
The Cleaning Solution is a YOUNG business with a HISTORY!
While we may be relative new-comers in the competitive world of shop, office and factory cleaning, the
Proprietors' hands-on experience spans some 17 years, much of it dealing with sensitive computer and
electronic equipment. We have also been involved in the cleaning of many of South Africa's premier
Shopping Centres where QUALITY, CARE and TIMEOUSNESS are paramount.
As part of our service we ensure that:
o only the most modern, premium-quality equipment is used;
o all staff is screened and fully trained by us, to our exacting standards;
o appropriate cleaning chemicals, diluted where necessary to the correct constituencies, are
used;
o cleaning chemicals used are not harmful to delicate or valuable surfaces;
o utmost care is taken to protect walls, furniture and other office equipment;
o your office rules, regulations and customs become part of our culture;
o distinguishing, clean uniforms are worn by our staff at all times;
o courtesy, neatness and friendliness are the order of the day;
o site supervision is a visible and effective component of the package we provide.
THE BENEFITS
are often invisible but real:
o Industrial Relations will be managed by The Cleaning Solution;
o Leave replacement personnel will be provided by The Cleaning Solution;
o Purchases and control of chemicals and consumables will be attended to by The Cleaning
Solution;
o All capital equipment will be correctly sourced, purchased and maintained by The Cleaning
Solution; and
o Wage negotiations, service benefits etc will be the responsibility of The Cleaning Solution.
Guaranteed service at a guaranteed price!
Contract cleaning relieves YOUR management and staff of the responsibility of mundane and
monotonous housekeeping duties, leaving them, and you, free to attend to the affairs of BUSINESS.
At The Cleaning Solution we assure you of the highest standards of cleanliness, hygiene and
attention. Let us do the things we do best, to leave you free to do the things you do best!
SOCIAL RESPONSIBILITY AND COMMUNITY UPLIFTMENT
The Cleaning Solution Cc. was established in 1998 and is in operation for the past 12 years with total
commitment to social upliftment and community development. Since ,Mrs. Jane Gill the owner and Chief

2. Executive Officer of The Cleaning Solutions Cc. have been hand picking, quality and dedicated
employees from the Historically/Previously Disadvantaged Communities. Most of / or 60% of The
Cleaning Solution employees are with the company in the excess 10 years, proving that Mrs. Giland
her Directors are committed to enhancing the quality of the lives of their employees.
The Cleaning Solution CC provides in its budget on an annual basis a total of R120'000 towards Social
Upliftment and enhancement of its staff members. The concept of The Cleaning Solution is that charity
begins at home prior to ensuring that it is achieved elsewhere has led to PDI, Cleaning
Solution members being offered the following:
o Adult Basic Education - ABET, which enhances the knowledge of its employee base and
furthering their job capacity
o Providing Employee with education grants that will contribute to our staffs' children being
educated and less stress on their parents, who will concentrate better at work in providing
YOU, our valued Client with an effective and efficient service.
o Home Improvement Loans, this ensures that both our staff members and their children are
provided with good homes that they feel proud of.
o Home Loans, which will ensure that our employees become responsible people and parents,
by ensuring that they have proper shelter for their children and themselves.
The Cleaning Solution provides assistance to various organizations and institutions around the
Ekhuruleni area on a constant basis. We have provided assistance to the Benoni Children's Home in
monetary terms for them to purchase blankets, food and clothing for the Children. Many Homes and
schools receive aids from The Cleaning Solutions by means of deep hygiene cleaning of its toilet
facility. The old aged homes are cleaned on a quarterly basis, thus ensuring that both the children and
the aged of the East Rand receive quality and a clean and hygienic environment to live in.
The Cleaning Solution also extends its hand out to the disabled organizations of the East Rand by
providing cleaning and monetary relief. All cleaning and hygiene cleaning aspects are conducted at no
cost to the organization.
BLACK ECONOMIC EMPOWERMENT
1. OBJECTIVE
The objective of this policy document is to ensure that The Cleaning Solution adhere to all
aspects relating to Black Economic Empowerment and its stipulated legislation as governed by
South African law. It also needs to ensure that the company adopts Black Empowerment in
uniformity and in its true sense.
2. SCOPE
This policy document covers all aspects within The Cleaning Solution from General Hygiene
Controllers, Team leaders, Supervisors and Managers.
3. GENERAL
The Cleaning Solution's Black Economic Policy will cater for Previously Disadvantaged
individuals who were marginalized by the previous government's policies and legislations of the
country prior to 1994
4. PREVIOUSLY / HISTORICALLY DISADVANTAGED INDIVIDUALS (P/HDI)
PDI Individuals are categorized in order of precedence as follows with The Cleaning
Solutionsituation.
Black Female
Black Male
Colored Female / Colored Male
Indian Female / Indian Male
White Female
Disabled Individuals
The Cleaning Solution employs 98% of Black individuals of which 70% are Black Female.
Constant observations and monitoring of all employees are maintained via practical theoretical
means.
A database is maintained and updated whereby individuals are identified for Supervisory and
Site Management positions. Identified individuals are provided with bursaries to study via
Damlin and other higher learning institutions
Two of our area managers started as cleaners.

3. 5. MENTORSHIP PROGRAMMES
Each individual who is identified via the various structures are provided with a mentor. The
mentorship structure is as follows.