Alexis T. Grossman is a Sales Associate serving the Information Technology Services desk at SUNY Oneonta, and an intern at Oneonta City Court. In dual roles, Alexis is able to demonstrate her proficiencies as a self-disciplined, resilient, versatile, coachable and hard-working individual. Her background in sales and in the leadership of others allows her to thrive in both positions.

1. Alexis T. Grossman
3306 Island Road, Wantagh NY, 11793
alexisgrossman93@gmail.com
Objective: To obtain an internship position in the legal field, where educational experiences can be leveraged to the utmost benefit of an organization.
Education: State University of New York, College at Oneonta, Oneonta, NY May 2015
- Bachelor of Science in Criminal Justice
Experience:
Oneonta City Court, Intern January 2014- Present
Assist with courtroom operations, administration and/or operational duties
- Assist in clerical duties such as aiding court users in paying fines, scanning documents, and pulling the court calendar
- Oversee courtroom proceedings
- Conduct interviews with court staff such as Judges, Chief Clerk, and Court Security
- Participate in “ride along” with Oneonta City Police Department
SUNY Oneonta IT Services, Sales Associate September 2013- Present
Front-line, direct phone and walk-in customer support in the computer labs and Help Desk
- Assist users in computer labs, monitoring status of lab computers and printers
- Provide technical assistance to users via phone/walk-in/residence room/office/classroom
- Answer telephones and greet the public in a professional and courteous manner
- Log all calls in the Information Technology Services database
Coleman Country Day Camp, Camp Counselor June 2007- Present
Responsible for planning and supervising the daily activities and overseeing the safety of 20+ campers
- Care for campers’ needs throughout the day and travel with them to their different activity period
- Provide encouragement and support to campers
- Be familiar with group dynamics
- Teach campers that fun is a vehicle through which life lessons can be learned
KARA Clothing, Sales Associate May 2013- August 2013
Aid in customer service and product sales
- Provide a welcoming environment for customers through friendly greeting and acknowledgement
- In-store sales and customer service
- Product knowledge
- Process and restock inventory
Brands Cycle, Health and Fitness, Sales and Customer Service Representative April 2009-April 2011
Cashier and salesperson in local Health and Fitness center
- Provide hands-on assistance to customers in skill-advancement sessions
- Process online orders for shipment
- Familiarize customers with the difference in styles of each bicycle sold in stores
- Size and fit customers with proper riding gear
South Shore YMCA, Counselor April 2009- April 2011
Responsible for the afterschool care of children
- Interaction with school-aged children
- Lead organized activities
- Implement discipline techniques and classroom management
- Interact with parents and/or guardians of each child
Activities:
Sigma Sigma Sigma Sorority March 2012- Present
Emerging Leaders 2012
Greek Ambassador August 2012
American Marketing Association September 2013-Present
Criminal Justice Club September 2013- Present
Alpha Kappa Delta, International Sociology Honor Society September 2014- Present
Order of Omega, Sigma Nu Chapter October 2014- Present
Honors and Awards:
Leadership Education and Development (L.E.A.D) September 2011-Present
Silver Level Scholar September 2012- Present
Volunteer Experience:
Plan and coordinate social and philanthropic sisterhood events for 60+ members
Community Service Chairman of Sigma Sigma Sigma January 2013-Present
Robbie Page Memorial Chairman of Sigma Sigma Sigma April 2012
Skills: Proficiency in Microsoft Excel, Word, PowerPoint, Windows, and OSX
References: Available Upon Request