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Facilitating Meetings Matt Corker, BCOM Residence Advisor 05-07 Sept 19, 2009
I         Meetings  Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
You         Meetings!  Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Holding the microphone Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Learning Outcomes Framework of meetings Role in different meeting settings Preparing for meetings   Encouraging participation Handling difficult conversations   Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Meeting Framework
Movies vs. Meetings The Hook The Conflict The Close Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Movies vs. Meetings The Hook – Framing the meeting The Conflict The Close Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Movies vs. Meetings The Hook The Conflict – create energy The Close Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Movies vs. Meetings The Hook The Conflict The Close – inspire movement Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Your Role
Movies vs. Roles You are always the lead(er) role The Facilitator Creating connections/outcomes The Advisor/Coach Enhancing the discussion/experience The Participant Sideline leadership Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
“What’s my motivation?” Every meeting needs a purpose Team development/unity Productivity Personal development Providing insight Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Role & Focus Focus on team development  As a facilitator (Small Team) As a participant (RC, Full Staff) Advisor/Coach Focusing on personal dev. (1:1s) Focusing on providing insight (Council) Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Preparation
Mental Prep What is the primary focus of the meeting? What do they need to know to be successful after this meeting? Are there any needs that should be addressed? What did I take away from the last meeting that will help me in this one? Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Physical Prep Notes from 1:1s & RC meeting Agenda circulated in advance Keep a consistent (movie) format E.g. Small Team: ,[object Object]
Committee updates
Discussion/Team Exercise
Closing RemarksIntroduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Participation
Not Enough What is the focus of the meeting? Calling by name Open ended questions: What would happen if we did… In your experience… Tell me about… What do you think about… What ideas do you have... Piggy-backing off others ideas Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Too Much What is the focus of the meeting? Over compensating for an under performing team? Parking lot Stopping conversation  (& follow-up) Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Difficult Conversations
2 key lessons When things start to go bad, don’t go with them Don’t start a fire you can’t put out Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Make it a movie The Hook “This will be a difficult conversation because…” Conflict / Discussion Conditions, information, reactions Closing Solidify next steps or key takeaways Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
Key Learnings

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Facilitating Meetings: Residence Life Staff

  • 1. Facilitating Meetings Matt Corker, BCOM Residence Advisor 05-07 Sept 19, 2009
  • 2. I Meetings Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 3. You Meetings! Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 4. Holding the microphone Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 5. Learning Outcomes Framework of meetings Role in different meeting settings Preparing for meetings Encouraging participation Handling difficult conversations Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 7. Movies vs. Meetings The Hook The Conflict The Close Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 8. Movies vs. Meetings The Hook – Framing the meeting The Conflict The Close Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 9. Movies vs. Meetings The Hook The Conflict – create energy The Close Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 10. Movies vs. Meetings The Hook The Conflict The Close – inspire movement Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 12. Movies vs. Roles You are always the lead(er) role The Facilitator Creating connections/outcomes The Advisor/Coach Enhancing the discussion/experience The Participant Sideline leadership Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 13. “What’s my motivation?” Every meeting needs a purpose Team development/unity Productivity Personal development Providing insight Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 14. Role & Focus Focus on team development As a facilitator (Small Team) As a participant (RC, Full Staff) Advisor/Coach Focusing on personal dev. (1:1s) Focusing on providing insight (Council) Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 16. Mental Prep What is the primary focus of the meeting? What do they need to know to be successful after this meeting? Are there any needs that should be addressed? What did I take away from the last meeting that will help me in this one? Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 17.
  • 20. Closing RemarksIntroduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 22. Not Enough What is the focus of the meeting? Calling by name Open ended questions: What would happen if we did… In your experience… Tell me about… What do you think about… What ideas do you have... Piggy-backing off others ideas Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 23. Too Much What is the focus of the meeting? Over compensating for an under performing team? Parking lot Stopping conversation (& follow-up) Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 25. 2 key lessons When things start to go bad, don’t go with them Don’t start a fire you can’t put out Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 26. Make it a movie The Hook “This will be a difficult conversation because…” Conflict / Discussion Conditions, information, reactions Closing Solidify next steps or key takeaways Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 28. Final Countdown 2 things you learned 1 thing you will do tonight Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 29. Gratitude Kate, Kait, Cate Adam Martin Patrick Lencioni – Death by Meeting Karen Friedman – Business Facilitation SH&HS staff Incoming Rez Advisors and Residents Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude
  • 30. Contact Info Matt Corker Alumni Relations Manager, Students & Young Alumni (604) 827-3293 matt.corker@ubc.ca http://thatsacorker.com Introduce Framework Your Role Preparation Participation Difficult Sit. Conclude

Editor's Notes

  1. Think of yourself as a Director of a movie – each meeting can be just as exciting as one.
  2. You have 10 minutes (or less) to capture their attention. You need to grasp hold of it and keep it. Frame the discussion in a way that motivates your staff to stay involved.
  3. Every movie has a storyline. Characters grow, the plot thickens, but there is some form of a story line. Storyline = problem, case scenario, topic of discussion, decision that needed to be madeStoryline creates the need to participate
  4. Don’t you hate loose ends in movies- don’t do them in meetingsClose up the meeting.Ensure clarity to have everyone working together towards a common goal
  5. Facilitator - Small Team meetings (reflection at training), committeeAdvisor/Coach - Rez Council, 1:1sParticipant - RC Meetings, Full Staff
  6. Small Team, RC, Full Staff - Team: focus on unifying your teamCommittee - Getting things done: focus on learning and outcomes1:1s - Personal Development: focus on the individualRez Council - Providing Insight: focus on alignment
  7. How does your role affect how you contribute to the overall purpose? Vice versa?How do you build team as a participant?
  8. You need to get in the zone before you step out on stage.What do I mean when I talk about needs?
  9. Types of agendas?Types of check-in questions?
  10. Types of agendas?Types of check-in questions?
  11. Interrupting activity
  12. Ask for scenarios
  13. Frame the conversation with a positive spin, never with a “because this is the way we do things.”They will ask why, so you better have an answer for them.During the conflict, make sure you listen more than you speak. Nothing resolves conflict faster than a calm mind.Activity: ins and outs on a special occasion
  14. Ask for scenarios