2. Strategic fit of patient portals
Health Service Network
• Sharing knowledge through
patient portals
• Controlling patient portals
• Interacting with patient
portals
Core Service Interaction
• Making decisions through
patient portals
• Defining patient portals
• Developing patient portals
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5. Strategic fit of Saxenda Care
Health Service Network
• Regulation
• Patient styles (effort)
• Patient involvement
• Decision-making
• Prof. interaction
Core Service Interaction
• Vision
• Objectives
• Metrics
• Money
• People
• Time
• Development
• Data
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Patient centricity (space) and journey (process)
Value is embedded in the experiences that arise between different actors in the network and depends on the ability of these actors to take part in value co-creation.
Space + Process = Ecosystem (empower to engage)
Improving the lives of patients by innovating their experience of the medical encounter (mediating data through patient portals rather than leaflets).