1. Jackwinder Singh Uppal

2. ACTIVITIES AND RECREATION
 The favorable climate and wide range of
recreational activities.
 Resort activities are generally outdoor.
 Following is a list of recreational
activities that can be expected at a world
class resort:
Golf, spa, beach, cultural tours, skiing,
tennis, water, hiking, nature tours

3. AMENITIES
 The number and range of amenities.
 Located in the guest room and the
bathroom.
 Generally upgraded brands or resort
brands.
 Logos are a mainstay for amenities.
 All these amenities and upgrades are
provided at no cost.
 larger sizes, name brands, and a wide
range of amenities.

4. SERVICES
 Recreational and cultural activities .
 More concierges working and for longer
hours.
 Cover a wide range of requests.
 Turndown service.

5. SEASONALLY
 Seasonally defines resort operations.
 High season.
 Off season.
 Shoulder seasons ~ transition months.

6. GROUP AND LEISURE MARKETS
 Main markets.
 More resorts in more destinations,
accessible by all means of
transportation, and providing a broad
range of activities.
 Exclusive nature.
 Meeting space.
 Group business is between 50-80% of a
typical resorts operations.

7. MEMORABLE EXPERIENCES
 To provide "Memorable Experiences" for
each and every resort guest.
 many shapes and forms depending on
the guest.
 The willing attitude.
 Being creative in responding to guest
needs or complaints.
 Exceeding guest expectations.

8. Types of resorts
 Mountain resort  Casino resort,
 Island resort, such as  Harbor resort,
Fiji.  Valley resort,
 Beach resort,  Nature resort,
 Golf resort,  Forest resort,
 Luxury Resort,  Chain resorts,
 Mega resort,  Historical resort,
 Seaside resort,  All inclusive resort,
 Spa resort,  Island resort,
 Ski resort,  Lake resort,
 Health resort,  Pet-friendly resort,
 Theme park resort,  Tropical resort.

9. Two specific but similar places
 Towns  Vacation Centers
 Usually not run by  Usually run by a single
single company company
 Goa  Provide for all or most of
 Las Vegas, Nevada a vacationer’s wants
 Aspen while staying there.
 Walt Disney World
 Colorado
Resort