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Employee Value Proposition (EVP) employee engagement in organizational performance

  1. Employee Value Proposition (EVP): Employee Engagement in Organization Performance www.humanikaconsulting.com
  2. Seta A. Wicaksana 0811 19 53 43 wicaksana@humanikaconsulting.com • Business Psychologist • Pendiri dan Direktur Humanika Consulting dan hipotest.com • Anggota Komite Nominasi dan Remunerasi Dewan Komisaris PT Askrindo • Sekretaris Prodi MM Program Pasca Sarjana Universitas Pancasila • Dosen Tetap dan Peneliti di Fakultas Psikologi Universitas Pancasila • Pembina Yayasan Humanika Edukasi Indonesia • Wakil Ketua Asosiasi Psikologi Forensik Indonesia wilayah DKI • Penulis Buku: Sobat Way (2016), Industri dan Organisasi: Pendekatan Integratif dalam menghadapi Perubahan (2020), Human Faktor Engineering: Integratif Desain Manusia dan Lingkungan Kerja (2021), Psikologi Industri dan Organisasi (2021), Psikologi Umum (2021), Manajemen Pengembangan Talenta (2021), PIODiagnostik: Pengukuran Psikologi di Lingkungan Kerja (2021), Transformasi Digital: Perspektif Organisasi, Talenta dan Budaya Organisasi (2021), Psikologi Pelayanan (2021) dan Psikologi Konsumen (2021). • Dosen Tidak Tetap di: Program Pasca Sarjana Ekonomi di Univ. Pancasila, STP TRISAKTI, Fakultas Psikologi Universitas Mercu Buana, STIKOM IMA • Certified of Assessor Talent Management (BNSP) • Certified of Manager of Human Resources Management (BNSP) • Certified of Human Resources as a Business Partner (SHRM) • Certified of Risk Professional (BNSP) • Certified of HR Audit • Ilmu Ekonomi dan Manajemen (MSDM) S3 Universitas Pancasila • Fakultas Psikologi S1 dan S2 Universitas Indonesia • Sekolah ikatan dinas Akademi Sandi Negara Seta A. Wicaksana @setawicaksana Seta A Wicaksana
  3. Background • A lot of leaders believe that the formula for attracting and keeping talent is simple: Just ask people what they want and give it to them. • The problem is, that approach tends to address only the material aspects of jobs that are top of employees’ minds at the moment, like pay or flexibility. • And those offerings are easy for rivals to imitate and have the least enduring impact on retention. • Organizations instead should focus on what workers need to thrive over the long term, balancing material offerings with opportunities to grow, connection and community, and meaning and purpose.
  4. Relatable Organizations Are Bringing Back The Joy Of Work And Creating A Brighter Future For All • This is a moment of profound opportunity: to pick up the tools of empathy learned and honed during and after the pandemic and carve a new way of partnering that is more Resilient, Sustainable, and attuned to the New Shape of Work. • Last year, nearly 11,000 Executives, HR Leaders, and Employees told us what’s top of mind for them. We heard loud and clear that Relatable Organizations are leading the way in reshaping work, working, and the workplace. What are they focused on? Research shows that Relatable Organizations have five things in common: They are constantly resetting for relevance, figuring out new ways to work in partnership, delivering on total well-being outcomes, building for employability, and harnessing collective energy to drive transformative change. • According to 2,474 HR leaders around the world, these efforts continue into 2023. They recognize that even in the face of sociopolitical and economic uncertainty, these priorities must remain front and center for organizations and individuals to thrive.
  5. Why Is Employee Value Proposition Important? Employer branding is critical for an organization to attract top talent. Done right; an EVP offers a compelling answer to the question – Why should a highly talented person choose to work with us? Designing an EVP that is unique to your organization will considerably improve your talent acquisition and retention, giving you an employer brand that has an edge over your competitors.
  6. Why Is An Employee Value Proposition Important? • Conducting this research is also a positive signal throughout the organization. It shows talent and how invested a business is in its employees, their progression, and what they receive in exchange for the work they do. One of the most important components of an employee value proposition is also how it is communicated throughout the organization: • According to research from Gartner, “Organizations that effectively deliver on their EVP can decrease annual employee turnover by just under 70% and increase new hire commitment by nearly 30%.”
  7. Why Is An Employee Value Proposition Important? Still wondering why it’s important to have an employee value proposition? Here are some top-line benefits: • Attracting talent • Improve your employer’s brand • Produce genuine candidates • Retain good talent • Builds a positive culture
  8. Key Employee Value Proposition and Stats • Organizations can reduce the compensation premium by 50% and reach 50% deeper into the labor market when candidates view their employee value proposition (EVP) as attractive (Gartner) • Businesses that effectively deliver on their EVP can decrease annual employee turnover by just under 70% and increase new hire commitment by nearly 30% (Gartner) • A well-executed employee value proposition can Increase the likelihood of employees acting as sponsors from an average of 24% to 47% (Link Humans) • 57% of recruiters say their top challenge is differentiating their company from the competition (SmartDreamers)
  9. Key Employee Value Proposition and Stats
  10. Key Employee Value Proposition and Stats • 22% of remote employees say that they struggle to unplug after work (Buffer) • 85% of employees say they’re most motivated when management offers regular updates on company news (Trade Press Services) • Only 21% of IC experts believe that employees have a good understanding of why senior leaders make the decisions they do (h&h) • Employees who say their manager is not good at communicating are 23% more likely to experience mental health declines (Harvard Business Review)
  11. Key Employee Value Proposition and Stats • Only 13% of employees strongly agree that their leaders are effectively communicating with the organization (Gallup) • 74% of employees have the feeling they are missing out on company news (Haiilo) • Only 23% of executives say that their companies are excellent at aligning employees’ goals with corporate purposes (Deloitte) • Employee satisfaction at Google rose by 37% as a result of employee support initiatives (Fast Company).
  12. Employee Value Proposition and Commitment The EVP theory by analyzing the role of the affiliation dimension of the EVP on employee commitment. This study helps to understand the impact of EVP attributes on employee commitment in organizations. perceived organizational support, and work environment (WE) influence employee commitment. Also, the relationship between organizational commitment (OC) and OCB was found to be significant. The analysis also confirms that OC mediates the relationship between the EVP variables and OCB. The finding would benefit organizations on the need to enhance EVP fulfillment and its benefits findings from the study show perceived organization support and WE affect OC while OC affects OCB. (arasanmi and krishna, 2019). The research concludes that there is a significant impact of employee value proposition on organizational commitment, a significant impact for organizational reputation on organizational commitment, and the mediating role of organizational reputation in promoting the impact of employee value proposition on organizational commitment is partial mediation. The results and recommendations of this research assure that employee value proposition and organization reputation is crucial in promoting the commitment of employees (Hussein, et al., 2021) Results have indicated that drivers of EVP strategy and its effects include improved employee retention rates, recruitment, and enhanced employee involvement and commitment. These outcomes have been associated with improved operational and financial performance. Opportunities for future study have emerged from the present study. Organizations interested in implementing EVP factors and their consequences would be well advised to define what is meant by Employee Value Proposition; what are its important factors and its effects on the organization in association with an improved level of performance (Das and Dan, 2022)
  13. What is EVP • Pawar and Charak (2015) define the employee value proposition as the one-of- a-kind arrangement of benefits an employee gets consequently for the skills, capabilities, and experience they convey to an organization. • An EVP is about defining the essence of your company – how it is unique and what it stands for. It encompasses the central reasons that people are proud and motivated to work there, such as the inspiring vision or distinctive culture. It is crucial to make sure your EVP is unique, relevant, and compelling. When integrated into all aspects of a business, a strong EVP will help retain top performers and attract the best external talent.
  14. What Are the Components of an Employee Value Proposition?
  15. 1. Financial Rewards • This component of EVP addresses an employee’s expectation from the overall evaluation and compensation system – the total rewards. It covers all the financial offerings like salary, bonuses, and stock options. • On the face of it, financial compensation may seem like the key motivator for the workforce. But it is only a piece of the puzzle when it comes to an employee value proposition.
  16. 2. Employment Benefits This component of EVP is associated with a range of additional benefits associated with the job. These include things like: • Health insurance • Retirement benefits • Paid leaves • Gym memberships • Company-sponsored holidays A benefits package works best when it’s customized to the industry, the culture, the organization, and the employees. So, feel free to get creative with it.
  17. 3. Career Development Employees want to see the growth potential their job has to offer and how the organization can contribute to their career development. This component of EVP includes: • Technical training • Leadership training • Sponsored courses (things like a project management certification or even an MBA) • Mentoring and career guidance • Promotion opportunities • Opportunities to work in other cities or countries • Opportunities to change domains • Opportunities to work on specific coveted projects For an organization that is unable to offer salaries at par with its competitors, offering a clear career development and growth plan can be the difference between hiring and losing quality talent.
  18. 4. Work Environment This component of EVP is associated with factors that constitute a positive working environment. These include things like: • Flexible working hours • Work-life balance • Recognition • Team building • Communication systems • Workspace design • Employee wellbeing Organizations must recognize the importance of creating a work environment where employees thrive and do meaningful work. This adds to positive employee experience and engagement. They must consciously make efforts towards building and marketing such an ambiance.
  19. 5. Company Culture • Management guru Peter Drucker once famously said, “Culture eats strategy for breakfast.” • Several industry leaders across the world concur with this belief. • In fact, according to an Indeed survey, 21% of job seekers decided to accept the offer for their current job because their interests and values were reflected in the company’s mission.* • *Indeed survey, n=5,970
  20. 7 Steps to Creating a Great Employee Value Proposition • Assess what you currently offer • Interview your existing and past employees • Define the key components of your EVP • Write your employee value proposition • Promote your EVP through the right channels • Review the results • Continually update
  21. 1. Assess What You Currently Offer • EVP development should start with the basics. You must assess what your organization currently is and what it isn’t. You should be clear about your branding. • Make a checklist of all the components of EVP in the above section. Go through each item in the EVP checklist and determine the extent to which your organization currently offers each. • It’s important to be completely objective while carrying out this activity. That’s why it’s useful to take opinions from your employees about how well these are being met.
  22. 2. Interview Existing And Past Employees • Knowing what your organization can and cannot offer is crucial for building a strong EVP. • Use employee surveys to collect feedback from focus groups that include current employees and any new hires. • Include past employees as well in employee surveys and understand what the organization could have done to help them stay. Lastly, follow this by researching your prospective employees. • In the employee surveys, ask your current employees questions like: • Why do you like working here? • What motivates you at work to engage more? • What improvements would you like to see? • What’s the single most important need that you have related to our company? • What kind of support do you expect from the company to help you achieve your professional development goals? • Use the responses given by different focus groups to find out what motivates your top performers and incorporate this feedback to build a better job offer for your potential employees.
  23. 3. Define The Key Components Of Your EVP • Now it’s time to evaluate your findings and arrive at your organization’s new employee value proposition. This is how you will attract and retain top talent. • Use the research from the previous steps to answer questions like: • What salary range and employment benefits will attract my target candidate persona? • What career growth opportunities is my target candidate looking for? • What kind of organizational culture will help my target audience succeed at work? • What constitutes an ideal work environment for my target candidate persona? • Your EVP should also be segmented for different roles and levels. For example: • The EVP for recent graduates to fill an entry-level position will highlight things like career growth, a fun office environment, positive employee experience, and employee perks. • The EVP for professionals who are not recent graduates will highlight things like career stability, child-care support, and work-life balance. • Once you have determined what you will offer, translate it into statements that candidates can quickly understand and relate to. Now your strong employee value proposition is ready!
  24. 4. Write Your Employee Value Proposition • Once you’ve identified how your company differs from the competition and what employee experience you can deliver, the next step is to write a strong employee value proposition statement. • Make sure that your EVP statement is clear, unique, and inspirational. That’s the only way it will help you attract and retain top talent. • Also, make sure that your EVP is aligned with your employees and the organization’s expectations.
  25. 5. Promote your EVP through the right channels • So, you have a winning EVP in place, but even the best EVP is pointless unless it is well communicated. • Once you have data on what your organization is providing and what your employees need, make sure managers and their reports are discussing the employee value proposition in an integrated way. If you’re explicit about how the factors are related, it will reduce disagreements and misunderstandings around the “why” underlying key decisions. Don’t just announce the policy; explain why it’s necessary for the company and how it will benefit employees over the short and long term. • Don’t just talk about your EVP on the careers page on your website. Promote it! • Leverage the different internal and external communication channels you’re currently using in your organization to get the word out. • Internally, you can promote your EVP through company blogs, newsletters, email, town halls, and internal communication tools. • As with any attempt to change mindsets and behaviors, repetition and consistency are critical. So make sure that you have thoughtful, structured conversations about the relationships among the factors when: Recruiting and onboarding, Managing performance, and Setting and adjusting policies. • Indeed, the way you communicate with your employees has a direct impact on the employee experience you deliver and, by extension, your employee value proposition.
  26. 6. Review The Results • The first step in the review process is to measure how key talent is responding to your new EVP. • Check metrics such as: • Higher engagements on social media on job- related posts • Increase in applications • Increase in responses from passive candidates • Falling attrition • But that’s not all! • Keep reviewing your EVP from time to time – at least once a year. People’s expectations change over time, and even if your current EVP is extraordinary, fresh takes are always important for it to keep working. • Therefore, keep taking employee interviews in focus groups to understand what people are looking for. This will ensure your EVP is still strong to attract and retain the right talent.
  27. 7. Continually Update • Employees’ needs are dynamic and should be reassessed on a regular basis. • Collecting data annually will suffice for most companies, but those experiencing a significant event such as a major merger or acquisition may want to do it more frequently. • Ongoing measurement is vital to evaluating how relationships among factors in the system may shift as reinforcing loops or tensions strengthen over time.
  28. Example Companies Who Are Crushing It With Their EVPs • Canva After being awarded the ‘#1 Place To Work In Australia’ in 2018, Canva has remained a contender thanks to a great EVP. Some elements of its wonderful work culture and benefits include free breakfast and lunch, relocation benefits, flexible working hours, memberships to fitness studios and more. As of 2021, its net retention rate is an impressive 152%. • LinkedIn As part of the #LinkedInLife EVP, the company has a comprehensive benefit and compensation package, covering everything from childcare to life insurance. Plus, employees get a “paid shutdown” at the end of the year, in which the company closes for a week to celebrate. • Nike Nike’s “Win as a team” slogan could not be more on-brand for a sports-centric company. Its investment in the health of its employees via free access to Nike Sports Centres, fitness discounts, and therapy and coaching for staff and family members aligns strongly with the type of employees they look for.
  29. Conclusion • In the race to attract top talent, a strong EVP will set you apart from the rest. • Today, employees seek a great place to work and a great experience in the workplace. • Organizations that realize this and factor this into their recruitment strategy are likely to be attractive employers for top talent. • Your EVP is a promise to your employees and one that, if you keep it, will boost people’s engagement and their trust in you as an employer. • Living up to your EVP can even turn your current employees into the best possible ambassadors for your Employer Brand. • All the more reason to carefully think about your Why before you start communicating about the What and the How!
  30. References 1. https://www.indeed.com/perusahaan/c/info/employee-value-proposition 2. https://haiilo.com/blog/6-steps-to-build-your-employees-value-proposition/ 3. https://www.michaelpage.co.uk/advice/management-advice/attraction-and- recruitment/create-great-employee-value- proposition#:~:text=An%20employee%20value%20proposition%20(EVP,they %20bring%20to%20a%20company. 4. https://www.talentlyft.com/en/resources/what-is-employee-value- proposition-evp 5. https://en.wikipedia.org/wiki/Employee_value_proposition 6. https://www.humanxhr.com.au/blog/what-is-an-employee-value- proposition-why-is-it-important 7. https://www.aihr.com/blog/employee-value-proposition-evp/ 8. https://hbr.org/2023/01/rethink-your-employee-value-proposition 9. https://www.asean.mercer.com/our-thinking/career/global-talent-hr-trends- 2023.html?utm_source=google&utm_medium=cpc&utm_campaign=global- talent-trends-2023&utm_content=total-wellbeing- eng&utm_country=id&gclid=Cj0KCQjwk7ugBhDIARIsAGuvgPYOGbVV_brWEg 6-70vqxtxmSwrUNN2haW1IkkFEC95XhKWu9DkQM08aAnB7EALw_wcB 10. https://www.emerald.com/insight/content/doi/10.1108/ICT-05-2019- 0043/full/html 11. https://www.amazon.com/Employee-Value-Proposition-Organizational- Commitment/dp/3659172979 12. file:///C:/Users/User/Downloads/TheMediatingRoleofOrganizationalReputati oninPromotingtheimpactofEmployeeValuePropositiononOrganizationalCom mitment.pdf 13. https://amity.edu/UserFiles/admaa/85906AJMR%20584-594.pdf
  31. Learning and Giving for Better Indonesia www.humanikaconsulting.com
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