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Health in action:
reforming the Greek
national health services to
improve citizens’ health
Zsuzsanna Jakab
WHO Regional Director
for Europe

WHO Regional Office for Europe
Health systems and the right policies go
hand in hand

2010

2011

2012

2013
WHO Regional Office for Europe
The changing health landscape
• The global health architecture has become more
extensive and very complex
• Demographics are changing and the population
is ageing
• Migration is increasing
• Health has improved, yet deep inequities remain
• Health challenges are multifaceted and require
active involvement at all levels of government
(international, national and local)

WHO Regional Office for Europe
The changing health landscape
• Noncommunicable diseases (NCDs) dominate
the disease burden - depression and heart
disease are leading causes of healthy life-years
lost
• Infectious diseases remain a challenge antibiotic-resistant organisms are emerging
• Primary care systems are weak and lack
preventive services
• Public health capacities are outdated
• Health systems face rising costs
WHO Regional Office for Europe
Health 2020: strategic objectives
Working to improve health
for all and reduce
the health divide

Improving leadership and
participatory governance
for health

Health 2020: four common policy priorities for health

Investing in health
through a life-course
approach and
empowering people

Tackling Europe’s major
health challenges: NCDs
and communicable
diseases

Strengthening peoplecentred health systems,
public health capacities
and emergency
preparedness, surveillanc
e and response

Creating resilient
communities and
supportive environments

WHO Regional Office for Europe
Life expectancy has improved but the
Region is scarred by inequalities

CIS: Commonwealth of
Independent States.
EU12: countries belonging to
the European Union (EU)
after May 2004.
EU15: countries belonging to
the EU before May 2004 .

Source: European Health for
All database. Copenhagen,
WHO Regional Office for
Europe, 2010.

WHO Regional Office for Europe
Greece has good health status

WHO Regional Office for Europe
Health-related indicators, Greece

Source: European Health for All database.
Copenhagen, WHO Regional Office for Europe, 2010.

WHO Regional Office for Europe
Marking two key anniversaries: the Tallinn Charter:
Health Systems for Health and Wealth and
the Declaration of Alma-Ata on primary health care

Tallinn: 2008 and 2013
(governance)

Almaty: 1978 and 2013
(primary health care)
Health systems for health and wealth in the
context of Health 2020
17–18 October 2013, Tallinn, Estonia

The Tallinn follow-up meeting:
1. provided a platform for understanding
new frontiers to improve population
health
2. enabled an exchange of inspiring
examples of health-system
strengthening
3. resulted in agreement on future
directions, interweaving the
commitments of the Tallinn Charter and
the Health 2020 policy framework.
WHO Regional Office for Europe
The Tallinn meeting: basis of WHO’s work
to strengthen health systems
Supporting Member States in keeping or moving towards universal
health coverage (guided by the mission and vision of Health 2020) by
• transforming financing arrangements to overcome sustainability
concerns
• positioning primary health care as the hub of other levels of care
• ensuring coordination across primary health care and public
health services
• revitalizing a flexible, multiskilled workforce with aligned task
profiles
• strategizing the use of modern technology and medicines for
maximum benefit
WHO Regional Office for Europe
International conference to mark the 35th
anniversary of the Declaration of Alma-Ata,
Almaty, Kazakhstan, 6-7 November 2013
Primary health care:
revitalized identity

Acute-demand led
services
Accident and
Emergency

First
contact

Community hospitals
Community
pharmacies
Call-in centres

Planning and
Implementation
Networks and
clusters
Intersectoral
interventions

Health promotion and
prevention
Extended diagnostic
services

Coordination

People

Care across the life
cycle

Community-based
health care
Home care
Palliative care

Chronic disease
management
Health and wellness
management

Comprehensiveness

Mental health

Longitudinality

WHO Regional Office for Europe
Greek health system towards more peoplecentred services’ delivery with primary health
care at the centre
SERVICES
•
Health protection
•
Health promotion
•
Disease prevention
•
Diagnosis
•
Treatment
•
Rehabilitation
•
Palliative care

SERVICES

SETTINGS
People

PROCESSES

SETTINGS
•
Public health (NHS)
•
Primary health care (NHS)
•
Secondary care (EOPYY)
•
Long-term care
•
Community, home and social care
•
Pharmacies
PROCESSES
•
Delivery system (re)design (case
managers, multidisciplinary teams, co-location of
services)
•
Alignment of incentives (P4P)
•
Common information systems (e records, eprescription)
•
Decision support (integrated care pathways)
WHO Regional Office for Europe
1.0

Turkey

FYR of Macedonia

2.0

Croatia

Serbia

3.4

Montenegro

4.2

Norway

4.0

Iceland

1

Switzerland

1.1

Greece

1.3

Italy 1

1.5

Bulgaria

1.6

Spain

1.6

Portugal

1.6

Latvia

1.8

Austria

1.9

Cyprus

1.9

Slovak Republic

2

Lithuania

2.1

Estonia

2.2

Malta

2.2

Hungary

2.3

Romania

2.4

Czech Republic

2.5

Poland

2.6

EU-27

3.0

France

3

Sweden

3.1

Germany

Belgium 1

3.5

Slovenia

4

United Kingdom

4.0

Luxembourg

4.2

Netherlands 1

4.3

Ireland

4.4

Finland 1

Denmark

Human health resources – requirements
in the Greek context

6

5
4.0

3.5

2.9
2.5
1.9
1.4
1.0

0.5

0

WHO Regional Office for Europe
Average annual growth in pharmaceutical
expenditure per capita in real
terms, 2010-2011

OECD: Organisation for Economic Cooperation and Development

WHO Regional Office for Europe
Transforming service delivery, addressing
NCDs, investing in prevention

WHO Regional Office for Europe
Using fiscal policy to improve health
outcomes

Tobacco
A 10% price increase in taxes could
result in up to 1.8 million fewer
premature deaths at a cost of
US$ 3–78 per disability-adjusted
life-year (DALY) in eastern
European and central Asian
countries

Alcohol
In England, benefits worth close to
€600 million in reduced health and
welfare costs and reduced labor
and productivity losses, at an
implementation cost of less than
€0.10 per capita

Source: McDaid D, Sassi F, Merkur S, editors. The economic case for public health action, Maidenhead: Open University Press (in
press).

WHO Regional Office for Europe
Greece - proportion of regular daily smokers in
population aged 15+, 1991-2009, compared with
European Union

Source: European Health for
All database.
Copenhagen, WHO
Regional Office for
Europe, 2013.

WHO Regional Office for Europe
WHO Regional office for Europe’s essential
public health operations (EPHOs) in relation
to the policy cycle

WHO Regional Office for Europe
Case for investing in public health: estimated
expenditure on prevention and public health as a
percentage of total health expenditure

NIS = newly
independent states
SEE = southeastern Europe.

WHO Regional Office for Europe
WHO cost-effective public health
interventions
• reducing tobacco consumption by raising
taxes, introducing tobacco-free environments, health
warnings and advertising bans
• reducing harmful alcohol use by raising
taxes, introducing health warnings and advertising bans
• improving diet and physical activity by reducing salt
intake and content, reducing trans fats, promoting public
awareness

WHO Regional Office for Europe
Four areas of action to address health
inequalities – emphasizing priorities

WHO Regional Office for Europe
Health-system responses to economic
crisis in Europe

WHO Regional Office for Europe
The crisis has been challenging

Severe, sustained
pressure on public
spending on
health

Source: WHO national health accounts, 2013.

Countries
with negative
growth in public
spending on health

WHO Regional Office for Europe
Percentage of individuals reporting
unaffordable health care, EU27, 2007
Hospital

Medical or surgical
specialists

Family doctors or
general
practitioners

Dentists

OOP share of total
health expenditure
(2009)

Greece

45 Portugal

78 Greece

43 Portugal

82 Cyprus

48.6

Portugal

40 Greece

71 Cyprus

39 Greece

75 Greece

35.3

Ireland

33 Cyprus

66 Portugal

37 Spain

70 Portugal

20.3

EU27

21 Ireland

53 Ireland

33 Cyprus

62 Spain

19.0

Spain

10 EU27

35 EU27

11 EU27

51 EU27

15.6

Cyprus

10 Spain

22 Spain

46 Ireland

14.9

7 Ireland

Notes: OOP = out-of-pocket (payment); EU27 = the 27 countries of the European Union before 1 July 2013.

WHO Regional Office for Europe
Some positive responses in challenging
circumstances
• Introduction of needed reforms in countries
• Drug prices lowered with immediate efficiency
gains
• Cost-effective services identified and
prioritized, also with efficiency gains
• Efforts made to protect people from financial
hardship
WHO Regional Office for Europe
Also negative implications for health
systems’ performance
• Countries that reduced population
coverage often targeted vulnerable people
(poorer people, migrants)
• Over 25 countries increased user charges
for essential services
• Some cuts had unintended consequences
WHO Regional Office for Europe
Health systems in times of global economic crisis: an
update
Oslo, Norway, 17-18 April 2013

Objectives
Financial Protection
• To review the impact of the economic crisis
on health and health systems in the Region
• To draw policy lessons around three
themes: maintaining and reinforcing
equity, solidarity and universal coverage;
coping mechanisms, with a focus on
improving efficiency; improving healthAligned health workforce
system preparedness and resilience; and
• To identify policy recommendations for
consideration by countries and possible
future political commitments
WHO Regional Office for Europe
Oslo meeting n impact of crisis ten policy lessons and messages
1. Be consistent
2. Factor health
3. Safety nets
4. Health policy Protect
5.
with long-term
impact into mitigate responses
can
funding for costhealth system
fiscal policy negative
many
influence the
effective public
goals
health effects
health effects
health services
of financial and
economic crises
6. Avoid
7. High8. Structural Need for an10. Good
9.
prolonged and
performingreforms require
health
information and
governance for
excessive cuts in may be deliver
systems time to
monitoring
prepared, resilhealth budgets resilient
more
savings
system ient systems
Letter of Intent

WHO Regional Office for Europe
Contribution agreement between Greece
and the WHO Regional Office for Europe

WHO Regional Office for Europe
Principles of universal health coverage
Ensure that people have equal access to quality health services
and financial protection:
– coverage with health services
(promotion, prevention, treatment and rehabilitation)
– coverage with financial risk protection
Potential indicators, focusing on coverage and protection:
– increased equity and financial protection
– increased coverage of essential services
– stronger health systems

WHO Regional Office for Europe
A new governance for health
• Strategic role of the ministry
– Health in Action initiative
– alignment of governance, regulatory capacity
and legal instruments
– organizational and management changes
• Involvement of stakeholders
• Empowerment of people

WHO Regional Office for Europe
σας ευχαριστώ

THANK YOU
(http://www.euro.who.int/en/w
hat-we-do/health-topics/Healthsystems)

WHO Regional Office for Europe

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Health in action: reforming the Greek national health services to improve citizens’ health

  • 1. Health in action: reforming the Greek national health services to improve citizens’ health Zsuzsanna Jakab WHO Regional Director for Europe WHO Regional Office for Europe
  • 2. Health systems and the right policies go hand in hand 2010 2011 2012 2013 WHO Regional Office for Europe
  • 3. The changing health landscape • The global health architecture has become more extensive and very complex • Demographics are changing and the population is ageing • Migration is increasing • Health has improved, yet deep inequities remain • Health challenges are multifaceted and require active involvement at all levels of government (international, national and local) WHO Regional Office for Europe
  • 4. The changing health landscape • Noncommunicable diseases (NCDs) dominate the disease burden - depression and heart disease are leading causes of healthy life-years lost • Infectious diseases remain a challenge antibiotic-resistant organisms are emerging • Primary care systems are weak and lack preventive services • Public health capacities are outdated • Health systems face rising costs WHO Regional Office for Europe
  • 5. Health 2020: strategic objectives Working to improve health for all and reduce the health divide Improving leadership and participatory governance for health Health 2020: four common policy priorities for health Investing in health through a life-course approach and empowering people Tackling Europe’s major health challenges: NCDs and communicable diseases Strengthening peoplecentred health systems, public health capacities and emergency preparedness, surveillanc e and response Creating resilient communities and supportive environments WHO Regional Office for Europe
  • 6. Life expectancy has improved but the Region is scarred by inequalities CIS: Commonwealth of Independent States. EU12: countries belonging to the European Union (EU) after May 2004. EU15: countries belonging to the EU before May 2004 . Source: European Health for All database. Copenhagen, WHO Regional Office for Europe, 2010. WHO Regional Office for Europe
  • 7. Greece has good health status WHO Regional Office for Europe
  • 8. Health-related indicators, Greece Source: European Health for All database. Copenhagen, WHO Regional Office for Europe, 2010. WHO Regional Office for Europe
  • 9. Marking two key anniversaries: the Tallinn Charter: Health Systems for Health and Wealth and the Declaration of Alma-Ata on primary health care Tallinn: 2008 and 2013 (governance) Almaty: 1978 and 2013 (primary health care)
  • 10. Health systems for health and wealth in the context of Health 2020 17–18 October 2013, Tallinn, Estonia The Tallinn follow-up meeting: 1. provided a platform for understanding new frontiers to improve population health 2. enabled an exchange of inspiring examples of health-system strengthening 3. resulted in agreement on future directions, interweaving the commitments of the Tallinn Charter and the Health 2020 policy framework. WHO Regional Office for Europe
  • 11. The Tallinn meeting: basis of WHO’s work to strengthen health systems Supporting Member States in keeping or moving towards universal health coverage (guided by the mission and vision of Health 2020) by • transforming financing arrangements to overcome sustainability concerns • positioning primary health care as the hub of other levels of care • ensuring coordination across primary health care and public health services • revitalizing a flexible, multiskilled workforce with aligned task profiles • strategizing the use of modern technology and medicines for maximum benefit WHO Regional Office for Europe
  • 12. International conference to mark the 35th anniversary of the Declaration of Alma-Ata, Almaty, Kazakhstan, 6-7 November 2013
  • 13. Primary health care: revitalized identity Acute-demand led services Accident and Emergency First contact Community hospitals Community pharmacies Call-in centres Planning and Implementation Networks and clusters Intersectoral interventions Health promotion and prevention Extended diagnostic services Coordination People Care across the life cycle Community-based health care Home care Palliative care Chronic disease management Health and wellness management Comprehensiveness Mental health Longitudinality WHO Regional Office for Europe
  • 14. Greek health system towards more peoplecentred services’ delivery with primary health care at the centre SERVICES • Health protection • Health promotion • Disease prevention • Diagnosis • Treatment • Rehabilitation • Palliative care SERVICES SETTINGS People PROCESSES SETTINGS • Public health (NHS) • Primary health care (NHS) • Secondary care (EOPYY) • Long-term care • Community, home and social care • Pharmacies PROCESSES • Delivery system (re)design (case managers, multidisciplinary teams, co-location of services) • Alignment of incentives (P4P) • Common information systems (e records, eprescription) • Decision support (integrated care pathways) WHO Regional Office for Europe
  • 15. 1.0 Turkey FYR of Macedonia 2.0 Croatia Serbia 3.4 Montenegro 4.2 Norway 4.0 Iceland 1 Switzerland 1.1 Greece 1.3 Italy 1 1.5 Bulgaria 1.6 Spain 1.6 Portugal 1.6 Latvia 1.8 Austria 1.9 Cyprus 1.9 Slovak Republic 2 Lithuania 2.1 Estonia 2.2 Malta 2.2 Hungary 2.3 Romania 2.4 Czech Republic 2.5 Poland 2.6 EU-27 3.0 France 3 Sweden 3.1 Germany Belgium 1 3.5 Slovenia 4 United Kingdom 4.0 Luxembourg 4.2 Netherlands 1 4.3 Ireland 4.4 Finland 1 Denmark Human health resources – requirements in the Greek context 6 5 4.0 3.5 2.9 2.5 1.9 1.4 1.0 0.5 0 WHO Regional Office for Europe
  • 16. Average annual growth in pharmaceutical expenditure per capita in real terms, 2010-2011 OECD: Organisation for Economic Cooperation and Development WHO Regional Office for Europe
  • 17. Transforming service delivery, addressing NCDs, investing in prevention WHO Regional Office for Europe
  • 18. Using fiscal policy to improve health outcomes Tobacco A 10% price increase in taxes could result in up to 1.8 million fewer premature deaths at a cost of US$ 3–78 per disability-adjusted life-year (DALY) in eastern European and central Asian countries Alcohol In England, benefits worth close to €600 million in reduced health and welfare costs and reduced labor and productivity losses, at an implementation cost of less than €0.10 per capita Source: McDaid D, Sassi F, Merkur S, editors. The economic case for public health action, Maidenhead: Open University Press (in press). WHO Regional Office for Europe
  • 19. Greece - proportion of regular daily smokers in population aged 15+, 1991-2009, compared with European Union Source: European Health for All database. Copenhagen, WHO Regional Office for Europe, 2013. WHO Regional Office for Europe
  • 20. WHO Regional office for Europe’s essential public health operations (EPHOs) in relation to the policy cycle WHO Regional Office for Europe
  • 21. Case for investing in public health: estimated expenditure on prevention and public health as a percentage of total health expenditure NIS = newly independent states SEE = southeastern Europe. WHO Regional Office for Europe
  • 22. WHO cost-effective public health interventions • reducing tobacco consumption by raising taxes, introducing tobacco-free environments, health warnings and advertising bans • reducing harmful alcohol use by raising taxes, introducing health warnings and advertising bans • improving diet and physical activity by reducing salt intake and content, reducing trans fats, promoting public awareness WHO Regional Office for Europe
  • 23. Four areas of action to address health inequalities – emphasizing priorities WHO Regional Office for Europe
  • 24. Health-system responses to economic crisis in Europe WHO Regional Office for Europe
  • 25. The crisis has been challenging Severe, sustained pressure on public spending on health Source: WHO national health accounts, 2013. Countries with negative growth in public spending on health WHO Regional Office for Europe
  • 26. Percentage of individuals reporting unaffordable health care, EU27, 2007 Hospital Medical or surgical specialists Family doctors or general practitioners Dentists OOP share of total health expenditure (2009) Greece 45 Portugal 78 Greece 43 Portugal 82 Cyprus 48.6 Portugal 40 Greece 71 Cyprus 39 Greece 75 Greece 35.3 Ireland 33 Cyprus 66 Portugal 37 Spain 70 Portugal 20.3 EU27 21 Ireland 53 Ireland 33 Cyprus 62 Spain 19.0 Spain 10 EU27 35 EU27 11 EU27 51 EU27 15.6 Cyprus 10 Spain 22 Spain 46 Ireland 14.9 7 Ireland Notes: OOP = out-of-pocket (payment); EU27 = the 27 countries of the European Union before 1 July 2013. WHO Regional Office for Europe
  • 27. Some positive responses in challenging circumstances • Introduction of needed reforms in countries • Drug prices lowered with immediate efficiency gains • Cost-effective services identified and prioritized, also with efficiency gains • Efforts made to protect people from financial hardship WHO Regional Office for Europe
  • 28. Also negative implications for health systems’ performance • Countries that reduced population coverage often targeted vulnerable people (poorer people, migrants) • Over 25 countries increased user charges for essential services • Some cuts had unintended consequences WHO Regional Office for Europe
  • 29. Health systems in times of global economic crisis: an update Oslo, Norway, 17-18 April 2013 Objectives Financial Protection • To review the impact of the economic crisis on health and health systems in the Region • To draw policy lessons around three themes: maintaining and reinforcing equity, solidarity and universal coverage; coping mechanisms, with a focus on improving efficiency; improving healthAligned health workforce system preparedness and resilience; and • To identify policy recommendations for consideration by countries and possible future political commitments WHO Regional Office for Europe
  • 30. Oslo meeting n impact of crisis ten policy lessons and messages 1. Be consistent 2. Factor health 3. Safety nets 4. Health policy Protect 5. with long-term impact into mitigate responses can funding for costhealth system fiscal policy negative many influence the effective public goals health effects health effects health services of financial and economic crises 6. Avoid 7. High8. Structural Need for an10. Good 9. prolonged and performingreforms require health information and governance for excessive cuts in may be deliver systems time to monitoring prepared, resilhealth budgets resilient more savings system ient systems
  • 31. Letter of Intent WHO Regional Office for Europe
  • 32. Contribution agreement between Greece and the WHO Regional Office for Europe WHO Regional Office for Europe
  • 33. Principles of universal health coverage Ensure that people have equal access to quality health services and financial protection: – coverage with health services (promotion, prevention, treatment and rehabilitation) – coverage with financial risk protection Potential indicators, focusing on coverage and protection: – increased equity and financial protection – increased coverage of essential services – stronger health systems WHO Regional Office for Europe
  • 34. A new governance for health • Strategic role of the ministry – Health in Action initiative – alignment of governance, regulatory capacity and legal instruments – organizational and management changes • Involvement of stakeholders • Empowerment of people WHO Regional Office for Europe

Editor's Notes

  1. Our Regional response to our current situation is Health 2020, our joint health policy framework for health and wellbeing, approved by the Regional Committee in 2012. We aim to continue to increase health outcomes, yet also to address the inequalities. To achieve these goals we need to address all the health determinants simultaneously, including those that are socially determined, whilst also strengthening leadership and horizontal and participatory governance for health. These are the strategic objectives. Health 2020 has 4 main priority areas: following the life-course approach and empowering people to invest in their health; responding to the non-communicable disease epidemic but also to address the remaining communicable disease challenges; strengthening people-centred health systems, public health capacities and emergency preparedness, surveillance and response; and creating resilient communities and supportive environments. . In all these the right policies and strategies and the health systems play a crucial role
  2. Another important area, particularly in the context of the economic crisis, lies in upstream investment by governments including vitally tackling the social determinants of health. It is the policies that matter. You do not have to be rich to make a difference. The recently launched study from Sir Michael Marmot and his consortium makes recommendations at 4 levels and in 12 policy areas. It makes a comprehensive set of policy recommendations, strongly advocating for a good start in the life of every child; a comprehensive review of the social policy measures; as well as supportive employment policies. To address these, we have to work closely with the social policy and the education sectors. This is a topic that we should also address in Greece as part of the long-term policy reviews and developments. This is fully aligned with H2020.
  3. I must now turn to the economic crisis and the effects of austerity. In the last 5 years we have collected evidence on the crisis. This slide shows our work
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  5. There are however some positives. Faced with reduced health budgets, many countries made efforts to ensure that patients did not suffer as a result.They did this by introducing needed reforms and by trying to get more out of available resources.Many countries were able to save money quite quickly, often by reducing the cost of inputs such as drugs.Some countries took steps likely to enhance efficiency in the medium term – for example, by making greater use of health technology assessment (HTA) or by prioritizing cost-effective services such as primary care.Some countries tried hard to protect people from experiencing financial hardship when accessing needed health services.