My resume in PowerPoint format

1. RESUME

2. Personal details
Address:
Contact number:
E-mail address:
Melbourne
Vic. Australia
+ 61 428 927 110 (Mob)
wfernz@optusnet.com.au

3. Career Profile
A qualified and experienced management system professional with a passion
for achieving, delivering premium quality, safety & security , sustained
services with a scope of continuous improvements
A pro-active leader with a can do attitude looking forward to actively drive
improvements by seeking an experienced leader with technical aptitude,
strong Integrated Management System & Product Certification expertise,
financial acumen and business appreciation honed over the years in various
small, medium and multi-national global industries e.g. manufacturing,
management consultancy, environmental, construction, mining, fluid
engineering…
A true professional looking forward to serve organisation that needs a driver
with flexibility, reliability, strategic thinker, positive attitude and expertise to
deliver world’s best practices with in its operational processes with assured
security, safety and quality; fostering a continuous improvement culture within
an organisation. My professional experiences amalgamate with several years
expertise in Australia and overseas

4. Skills Summary
1. Business management systems experience include:
 Implementation and maintenance of an effective Integrated Management Systems
 Management System & Product Certification program/scheme expertise
 Performed and lead Audit management programs and Audited worldwide
 Project management, deliver sustained quality and services
 Strategic planning, program management, budgeting and resource allocation
 Compliance to legal, regulatory, customer, corporate & organisation requirements
 Supplier and Contractor Management including Supplier Audits
 Expertise in outsourcing and smooth project handovers
 Cost effective solutions – systems & processes, supplier chain, contracting…
 Effective Problem solving skills at all levels
 Cert. IV Trainer in management systems, auditing, problem solving, quality tools &
methods
 Excellent Leadership skills e.g. autonomous, supervision, leading cross functional
teams

5. Skills Summary
2. Consultancy, Engineering, manufacturing and production experience include:
 Design & manufacture of electro-mechanical & hardware products
 Develop engineering and manufacturing systems/processes
 Design and implement of Management system certification process
 Design and implement of Product certification process
 Audit guru – systems, processes, products, services
 Project management from concept to delivery including after services
 Product qualification process expert
 Product, process and service qualification (Start, line commissioning, launch…)
 Implement and apply best practices, lean processes and systems, continuous
improvement
 Cert. IV Trainer in engineering systems, processes , TPM, Drawings, GD&T, CIP...
 Supplier chain, procurement advisory, Logistics management…

6. Competencies
1. Certification & Accreditation of Integrated management systems
e.g. ISO9001, ISO/TS16949, ISO14001, ISO17025, ISO27001, OHSAS18001/AS4801
2. Product Certification e.g. to GECA scheme rules
3. Certified Lead auditor and Audit management expert
4. Implementation specialist of international/national standards & specifications
5. Documents, Data & Records Management (ISO15489 part 1 & 2)
6. Cert. IV trainer in Quality systems, tools, methods & techniques
7. Expert in lean management ,continuous improvement , 5S, TPS, TPM
8. Process expert in engineering, project management, purchasing, logistics,
manufacturing, quality assurance, human resources; laboratory and
customer services
9. Project leadership and Program management

7. Key Achievements
1. Certification & Accreditation of various Management systems
ISO9001, ISO/TS16949, ISO14001, ISO17025, ISO27001, OHSAS18001/AS4801
- Shortest certification lead time of 6 months at National Springs Australia (QS9000)
- Certification to ISO/TS 16949 at Bosch Australia – First in Australia
2. Bosch Management Award for “ Audit Management” contribution in 2005
3. Recognition by management for implementing successful projects
- Centralised Customer Specific database and processes
- Documents, Data & Records Management
- New Product certification database
- Process Rationalisation and Standardisation
[Improved efficiency, customer satisfaction and time management - savings ~20%]
4. Warranty Cost reduction by 40% over two year’s period at MTM Pty. Ltd.
5. Accreditation of Product Certification to GECA scheme rule (JAS-ANZ)

8. Experience
Certification Manager at Davis Langdon (DLCS)
September 2012 – 2013
Responsibilities:
 DLCS business practice system documents, work practices comply with JAS-ANZ
 Maintain the integrity of ongoing accreditation* - Management System & Product
Certification
 Manage professional service delivery in accordance with the accredited system
 Improve client satisfaction
 Manage DLCS client managers
 Manage DLCS team members and assessors
 Manage DLCS financial management
 Technical reviews and sign off of assessor assessment reports
 Coordinate and manage correspondence, liaison etc for JAS-ANZ
 Coordinate IBC Committee meetings, management reviews, client meetings etc.
 Client relation, development and manage client information effectively
 Tech. expert in ISO17020, ISO17021, ISO17065, GECA Scheme Rules, JAS-
ANZ, IAF...
* MS includes ISO9001, ISO14001, AS4801, ISO18001, SafetyMAP, CCF, NAT, GECA…

9. Experience
Global Business Assurance Manager at Coffey International
October 2010 – August 2012
Responsibilities:
 Implement and maintain certification & accreditation Integrated management
systems 
 Audit management  – Internal/worldwide, certification body, customer and
corporate /division audits
 Lead auditor and coordinator  – systems & processes
 Coordinate/maintain customer specifics(CSR), legal & regulatory database
 Implement continuous improvement, lean systems & processes, 5S projects
 Project leadership and program management
 Document, data & records management system (DD&RMS)
 Training in management systems, quality tools, methods and techniques
 Management system advisor and technical support
 Compliance to corporate, divisional, customer, legal and regulatory requirements
 ISO9001, ISO/TS16949, ISO14001, ISO17025, ISO27001, OHSAS18001/AS4801

10. Experience
Managing Director at FERNZ Quality Professionals Australia
June 2009 - present
Responsibilities:
 Implement and maintain certification & accreditation Integrated management
systems 
 Audit management  – Internal/worldwide, certification body, customer and
corporate /division audits
 Lead auditor and coordinator  – systems & processes
 Coordinate/maintain customer specifics(CSR), legal & regulatory database
 Implement continuous improvement, lean systems & processes, 5S projects
 Project leadership and program management
 Document, data & records management system (DD&RMS)
 Training in management systems, quality tools, methods and techniques
 Management system advisor and technical support
 Compliance to corporate, divisional, customer, legal and regulatory requirements
 ISO9001, ISO/TS16949, ISO14001, ISO17025, ISO27001, OHSAS18001/AS4801

11. Experience
Systems & Audit Management at Robert Bosch Australia
June 2000 - June 2009
Responsibilities:
 Implement and maintain certification & accreditation Integrated management
systems 
 Audit management  – Internal/worldwide, certification body, customer and
corporate /division audits
 Lead auditor and coordinator  – systems & processes
 Coordinate/maintain customer specifics(CSR), legal & regulatory database
 Implement continuous improvement, lean systems & processes, 5S projects
 Project leadership and program management
 Document, data & records management system (DD&RMS)
 Training in management systems, quality tools, methods and techniques
 Management system advisor and technical support
 Compliance to corporate, divisional, customer, legal and regulatory requirements
 ISO9001, ISO/TS16949, ISO14001, ISO17025, ISO27001, OHSAS18001/AS4801

12. Experience
Quality Assurance Manager at National Springs Australia
June 1998 - May 2000
Responsibilities:
 Maintain certification of Quality management system ISO9001, QS9000
 Maintain records management system (legal, regulatory, OEM...)
 Internal audits & corrective/preventive actions
 Management of supplier audits, supplier quality and service agreements
 Customer satisfaction, support/services, problem solving
 Maintain laboratory processes including documentations and reports.
 Supervision and staff management
 Training personnel (all levels) in management systems, quality assurance,
document and records control, quality tools and methods
 Annual reviews, strategy meetings, KPIs, resource planning and budgets

13. Experience
Quality Assurance Engineer at MtM Pty. Ltd.
July 1996 - May 1998
Responsibilities:
 Develop & maintain certification of Management system ISO9001, QS9000
 Internal and suppliers audits & corrective/preventive actions
 Customer satisfaction
 Technical support and problem solving
 New product development
 Product and process quality assurance
 Company trainer in Quality management, tools and methods
 Warranty administrator
 Quality data coordinator

14. Experience
Tool & Maintenance Engineering at
Nissan Casting Australia. Pty. Ltd
February 1994 – June 1996
Responsibilities:
 Development & maintaining of casting products, processes, equipment
 TPM, Problem solving, process and equipment maintenance system
 Product and process quality assurance
 Continuous improvement
 Support and technical advice on casting processes
 New product development
 Product certification process
 Technical writer – process and product procedure, SOP...

15. Audit Management
Certified Lead Auditor
 Worldwide compliance audits – Corporate, Division, CSR, Legal, Regulatory
 Process oriented audits
 Value adding Process audits
- Project audits: Project Management until Dispatch
- New Line, Product /Process release audits
- Engineering & Development processes
- Customer product/process audits
- Laboratory Audits [ISO17025]
- Environmental & Safety audits [ISO14001/OHS]
- Support function audits – HR, Purchasing/Supplier, Logistics...
- Intellectual property, security data & protection, confidentiality [ISO27001]
- Records Management [ISO15489, part1&2]
 Regional & Divisional Audit coordination
20+ years
expertise in
Auditing
Systems &
Processes

16. Audit Management
Continued...
 Overseas audit coordination
 Audit coordination - Third party and customer audits
 Administration of the Audit Management systems and processes
 Audit teams, Triennial /annual audits and resource planning
 Lessons Learnt Database
 Regular reviews of Audit Management includes
- Audit feedbacks and reporting to Corporate and Divisional management
- Cock-pit charts
- Customer Audit support
- External Audits Coordination
 Training /Facilitating / Coaching per Cert. IV guidelines

17. Computer/Technology Skills
 Advanced Computer skills using Windows environment [Microsoft suite
package - 2007, 2003, 2000 & 97)
 Microsoft Office suite - Word, Excel, PowerPoint, Publisher, Access
 Micrografx Flow Charter, Visio
 Acrobat Writer/Creator
 Microsoft Web Developer
 IQ-FMEA
 Bosch Global Net (BGN server –application like Microsoft SharePoint)
 Various Quality Tools
 Project Specific Database and Tracking Systems
 Bosch Product Documentation System (PDS)
 Document, Data & Record Management System (DD&RMS)
 Creating and publishing websites (personal, social, community/charity, clubs)

18. Education/Training
RMIT University(1996 – 1998)
 Post Graduate Diploma in Quality Management
AIAG (initial 2004; 2008)
 Certified Lead Auditor – ISO/TS 16949
SAIGLOBAL (2001, 2011)
 Certified Lead Auditor in QMS – ISO 9001
 Certified Lead Auditor in EMS – ISO 14001
Swinburne University
 Cert IV in Training and Assessment - 2009
BSI Australia
 Certified Lead Auditor in Information Security Management
Systems (ISMS) [ISO /IEC 27001:2005] – 2009
CBD College
 Diploma in Work Health and Safety (WHS) – 2015

19. Extra Curricular Activities & Hobbies
Professional Membership:
 Membership of Managers and Financial Executives Association (M&FEA)
since 2000
 Owner & Founder of Quality Professionals Australia
 Member of Quality & Regulatory Network group
Personal:
 Selected from Victoria state to represent Cooking show at National level
 Learning new Languages, Societies, Food, Art & Cultures
 Gardening & Landscapes, Photography, Cooking & Catering, Travelling,
Water Painting - Arts and landscapes, Flower arrangements, Stamps & Coins
collection, Cricket

20. Extra Curricular Activities & Hobbies
Activities & Personal achievements:
 Chairperson at St. Elizabeth's Parish, Dandenong North (2008 – 2014)
 Host Parish coordinator for World Youth Day & Days in the Dioceses (2008)
 Community Services – Community, Youth group, ex-Rotarian / Rotaract club
 Events coordinator – Local concerts, Trips & tours, Cultural programs
 Fund raising for charity organisation
 Family tree - Research into history " Ancestry "
 Cooking - Tastes of the World. Families and Friends admire cooking skills,
techniques, presentation and last but not least the taste
 Interior decorations