Having a Web Design or Web Development Process is essential for good business and staying out of trouble. Here are some tips that I have developed over the last 15 years in Web Development. I hope you get a lot out of it. If you have any questions please let me know, wes@crowdedsites.com

1. A Web Design
Process
Tuesday, January 17, 12

2. "If you focus on the process of
climbing, you'll end up on the summit."
- Yvon Chouinard, Patagonia
A Web Design Process
Tuesday, January 17, 12

3. "In the beginning, it's not necessarily
important what your process is, it's that
you have one."
- Steve Axthelm
A Web Design Process
Tuesday, January 17, 12

4. What method do you use?
• Waterfall
• Scrum
• Agile
A Web Design Process
Tuesday, January 17, 12

5. Waterfall approach with
some tweaks
• The Waterfall method works, because
clients get it. There is precedent for it.
A Web Design Process
Tuesday, January 17, 12

6. Process Overview
• Meet / Estimate / Contract
• Kickoff / Mindmap / Schedule
• Wireframes / Site Architecture
• Design Mockups / Key Pages
• Development / Content
• Reviews / Fixes / Launch
A Web Design Process
Tuesday, January 17, 12

7. Our terms are unique
• Price according to features
• Use Freshbooks "Accept" estimate feature
• Contract has EVERYTHING in it!
• Dates depend on features
• 50% deposit, 25% after 30 days, 25% at end
• No work released until paid in full
• Anything changes, work stops
A Web Design Process
Tuesday, January 17, 12

8. Discovery
A Web Design Process
Tuesday, January 17, 12

9. Schedule
A Web Design Process
Tuesday, January 17, 12

10. Wireframes
A Web Design Process
Tuesday, January 17, 12

11. Design
A Web Design Process
Tuesday, January 17, 12

12. Content
A Web Design Process
Tuesday, January 17, 12

13. Revisions
• 5 hours of revisions only
• Two rounds of revisions
• Create list one, do list one
• Create list two, do list two
• Additional revisions require new estimate
and charged $150 / hr
• Test like crazy - Browserstack.com
A Web Design Process
Tuesday, January 17, 12

14. Walkthrough & Education
• Create a formal review
• Reference original goals
• Set time for training, 5 hours
• Note any last minute bugs
• Set a date for launch
• Invoice for final payment
A Web Design Process
Tuesday, January 17, 12

15. Final Power Tips
• Set up a regular status update schedule
• Warn of blackout period during production
• Projects get weird at 3 months, meet up
• Go live on a Tuesday
• Follow up with your client in a week, really
• If you messed up, fix it
• If they want more, charge for it
A Web Design Process
Tuesday, January 17, 12

16. When it goes south...
• Call client for call or meeting
• It's better to have a face to face
• Review where things are & what's left
• Provide scenarios for completion
• Come up with a realistic timeline
• Do what you say
A Web Design Process
Tuesday, January 17, 12

17. Sleep great
• Be elegant
• Be professional
• Be sincere
• Do great work
A Web Design Process
Tuesday, January 17, 12

18. Thank you!
• For any questions feel free to contact me!
• Wes@CrowdedSites.com
A Web Design Process
Tuesday, January 17, 12