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Methods Overview| 9 September 2015
This slidedeck provides an
overarching framework for designing
integrated, systemic futures research
and foresight processes.
It begins with an overview of five key
activities of futures research, and
reviews an illustrative list of methods
suitable for each activity.
The resulting ‘jigsaw inventory’ of
core futures research and foresight
methods creates a design menu.
A tour of key futures research and foresight methods
Five key activities, and a palette of tools
Methods Overview| 9 September 2015
Methods Overview| 9 September 2015
What’s the focus?
A surprise?A worry?
A goal?
Awareness
of Change
Impacts
of Change
Alternative
Futures
Preferred
Futures
Strategy
and
Change
Management
Infinite Futures
What’s the focus?
A surprise?A worry?
A goal?
Awareness
of Change
Impacts
of Change
Alternative
Futures
Preferred
Futures
Strategy
and
Change
Management
Infinite Futures
What’s the focus?
A surprise?A worry?
A goal?
Awareness
of Change
Impacts
of Change
Alternative
Futures
Preferred
Futures
Strategy
and
Change
Management
Infinite Futures
What’s the focus?
A surprise?A worry?
A goal?
Awareness
of Change
Impacts
of Change
Alternative
Futures
Preferred
Futures
Strategy
and
Change
Management
Infinite Futures
What’s the focus?
A surprise?A worry?
A goal?
Awareness
of Change
Impacts
of Change
Alternative
Futures
Preferred
Futures
Strategy
and
Change
Management
Infinite Futures
What’s the focus?
A surprise?A worry?
A goal?
Awareness
of Change
Impacts
of Change
Alternative
Futures
Preferred
Futures
Strategy
and
Change
Management
Infinite Futures
Awareness
of Change
The first step in foresight is noticing change. The
various methods available address different types
of change, at different stages of maturity:
•  Horizon Scanning – comprehensive change
identification strategy – how change itself
changes
•  Datamining – best for extensively observed,
measurable trends
•  Trendspotting – used for qualitative mapping of
social and cultural trends
•  Emerging issues analysis – identifying change as
it first creates social impacts
•  Wild cards ID – spotting potential for emerging
change or low-probability, high-impact change
Infinite Futures
Awareness
of Change
HORIZON SCANNING
What it is: comprehensive change identification – how
change itself changes (aka environmental scanning).
What it needs: data sources across multiple fields of
study and points of view.
Mode: quantitative and qualitative – includes both
statistical trend patterns and case studies; 360 degree
view (STEEP/PESTLEC/EPISTLE).
Strengths: comprehensive overview of landscape of
change; early warning indicators.
Weaknesses: change data problematic; cost in time.
Cost: high in staff time – currently requires
considerable human curation / filtering, although some
‘auto-scanning’ experiments in natural language
processing for text mining show promise.
Infinite Futures
Awareness
of Change
DATAMINING
What it is: an analytic process designed to
explore data in search of consistent patterns and/
or systematic relationships between variables.
What it needs: access to large databases;
statistical/analytic software.
Mode: usually quantitative; natural language
processing will increasingly allow text mining.
Strengths: numerical / statistical data easy to
store, organise, access, visually display; perceived
as highly authoritative.
Weaknesses: can lack nuance; hidden assumptions
Cost: data access; software; advanced statistical
expertise in staff.
Infinite Futures
Awareness
of Change
TRENDSPOTTING
What it is: monitoring and identifying shifts in social,
cultural, and political attitudes and behaviour by
various segments of the population.
What it needs: ethnographic, social, and historical
frameworks; team of observers (increasingly
crowdsourced, eg, Springspotters).
Mode: usually qualitative; often participant
observation.
Strengths: captures cultural / social nuance, good for
spotting outliers.
Weaknesses: too much reliance on case studies and
single observations.
Cost: time-consuming; anthropological or ethnographic
expertise often required; increasingly crowdsourced.
Infinite Futures
How to Scan Outside the Box…
1.  Diversify: Expertise limits -- go outside your industry or field.
2.  Go Global: escape the familiar -- tap another worldview with
sources from other countries.
3.  History is the Future: look at the past to find the future -- cycles,
ideas that finally matured.
4.  The Year 2020: search on your issue plus 2020 and see what Google
finds.
5.  Follow the Futurists: get newsletters from various futures groups to
hear their buzz.
6.  Join the Dialogue: Look for communities / blogs on your issue(s) and
join the discussion / catch the commentary.
7.  Go Ahead, Contact Them: email or call a leading thinker or
advocate you’ve identified.
Courtesy Future Think LLC, from a presentation by Lisa Bodell.
Infinite Futures
6.  Be a Customer: Use a product or service from your client’s industry --
get the end-user experience.
9.  Advisory Boards: ask an eclectic group for review / input in your scan.
10.  Search the Patent Office: what’s in the pipeline for development?
11.  Take a Different Route: break your own path habits walking to work.
12.  Keep an Idea Journal: discipline yourself to capture your own ideas.
13.  Get the Newsletter: sign up for the newsletters of organisations related
to your scanning issues.
14.  Look at Unrelated Industries: look at everything tangentially linked to
your issue, and scan industries in those areas too.
15.  Activate your Toolbar: put your favourite sources and blogs in your
browser’s toolbar and take a quick scan break.
…15 Tips from Future Think
Infinite Futures
Courtesy Future Think LLC, from a presentation by Lisa Bodell.
Awareness
of Change
EMERGING ISSUES ANALYSIS
What it is: identifying initial sources of change,
usually by monitoring outliers.
What it needs: access to multiple sources / feeds
from outlier / fringe communities.
Mode: usually qualitative; based on spotting first
cases.
Strengths: advanced warning of impending
change; opportunities to manage and take
advantage of emerging change.
Weaknesses: outliers as sources often seen as
lacking credibility; not all changes emerge.
Cost: very time consuming – spotting first cases
means sifting through masses of observations.
Infinite Futures
Life-cycle of Change
Life Cycle of Change
Schultz, adapted from Molitor
Developmentofanissue
Time
3rd horizon
scientists; artists; radicals; mystics
specialists’ journals and websites
laypersons’ magazines; websites;
documentaries
newspapers; news magazines;
broadcast media
institutions and government
local; few cases;
emerging issues
global; multiple dispersed cases;
trends and drivers
system limits; problems
develop; unintended impacts
Infinite Futures
Sources of Change Data
Infinite Futures
Awareness
of Change
WILD CARDS
What it is: exploration of possible high impact /
low probability events (‘black swans’).
What it needs: explicit comprehensive review of
assumptions; application of logic and imagination.
Mode: usually qualitative.
Strengths: wild card / black swan explorations
help reduce conceptual / perceptual blindspots.
Weaknesses: exploratory; based on critique and
Socratic dialogue, not evidence-based.
Cost: staff time allotted for assumption-mapping,
assumptions reversal, connections to emerging
issues data.
Infinite Futures
Wild Cards: Assumption Reversal
Assumptions?
You go to eat
Building / site
Staff: chef makes food
Staff: servers bring food
Wholesale suppliers
Customers pay
You go to socialize
Eg, restaurants….
Opposites?
?
Mobile, nomadic: hot air
balloon, treehouse
Food printer,
collaborative co-cooking
Robots, dispenser
Customers bring own raw
ingredients
Barter, in-kind
?
Data/emerging?
Pop-up shops; tree-house
restaurant (Aus)
MIT; Cornell; …
Japan
Forage (LA)
Infinite Futures
Impacts
of Change
The second step is critiquing the impacts of
change. What will change affect first? Who
will it affect disproportionately?
•  Futures Wheels – map cascades of
change
•  Verge – explores impacts of change on
people and social systems
•  Cross-impact Analysis – catalogues
effects of change on each other
•  Influence Mapping – shows how multiple
changes connect and interact
•  Three Horizons – shows how different
mindsets approach change
•  Gartner Hype Cycle – maps difference
between enthusiasm and actuality
Infinite Futures
FUTURES WHEELS
What it is: explores and maps successive
cascades of impacts created by a single
significant change; helps extrapolate
surprises, disruptions, and backlashes as well
as emerging opportunities.
What it needs: basic change data,
conceptual structure, diverse contributors.
Mode: usually qualitative and participatory.
Strengths: can help identify unexpected
impacts, ‘black swan’ events, and areas of
potential backlash or constraint.
Weaknesses: not seen as authoritative; can
lack rigour.
Cost: researcher/participant time.
Impacts
of Change
Infinite Futures
Futures Wheels developed by Dr Jerome Glenn of the UNU Millennium Project
Futures Wheels
Infinite Futures
Futures Wheels developed by Dr Jerome Glenn of the UNU Millennium Project
VERGE
What it is: a conceptual framework that
systematically assesses the effects of change
by their points of impact on people.
What it needs: understanding of the
concepts, diverse points of view.
Mode: usually qualitative; participatory.
Strengths: can add structure to various
foresight techniques, makes impacts on
people, values, paradigms, systems explicit.
Weaknesses: somewhat complicated to
explain initially.
Cost: researcher/participant time.
Impacts
of Change
Infinite Futures
Verge was developed by Dr. Richard Lum of Vision Foresight Strategy
Verge – exploration of change focused on people
The processes and
technology through
which we create
goods and services
The ways in which we
acquire and use the
goods and services we
create
Social structures and
relationships which link
people and organizations
The concepts, ideas
and paradigms we use
to define the world
around us
The technologies
used to connect
people, places and
things
The ways in which we
destroy value and the
reasons for doing so
Infinite Futures
Verge was developed by Dr. Richard Lum of Vision Foresight Strategy
CROSS-IMPACT ANALYSIS
What it is: qualitative exploration of
emerging changes’ intersecting impacts by
systematically comparing individual potential
impacts against each other.
What it needs: careful focus in choosing
relevant issues / changes; software.
Mode: can be quantitative or qualitative.
Strengths: quantitative versions can be
modelled; qualitative versions can add detail
to exploring change interactions.
Weaknesses: based on intuition.
Cost: researcher/participant time; software.
Impacts
of Change
Infinite Futures
Cross-impact Analysis
Source: Discover Your Solutions
Infinite Futures
INFLUENCE MAPPING
What it is: identifying relevant variables,
drawing influence connections, and spotting
feedback loops that might accelerate or
constrain change.
What it needs: knowledgeable facilitator /
systems mapper; diverse contributors.
Mode: logical / intuitive – some results can
be modelled dynamically.
Strengths: explicitly identifying relevant
parts of the system, and in identifying
accelerators, brakes and backlash.
Weaknesses: difficult to do well; can
generate ‘spaghetti’ of detail.
Cost: knowledgeable staff/facilitator; time.
Impacts
of Change
Infinite Futures
Influence Mapping
Infinite Futures
THREE HORIZONS
What it is: 3H maps overlapping waves of
change visible in the present as mindsets:
managerial, visionary, and entrepreneurial.
What it needs: knowledgeable facilitator;
diversity of contributors; scan data.
Mode: mixes logical, intuitive (pattern
identification), and creative thinking.
Strengths: helps staff spot vulnerabilities in
current assumptions, opportunities for
strategic action.
Weaknesses: qualitative approach; people
mistake it for a simple timeline.
Cost: knowledgeable facilitator; participant
time; cost of scan data.
Impacts
of Change
Infinite Futures
Developed by Bill Sharpe of International Futures Forum
Infinite Futures
Developed by Bill Sharpe of International Futures Forum
GARTNER HYPE CYCLE
What it is: analytic framework that
separates expert and popular enthusiasm for
an innovation from its actual level of
deployment and market penetration.
What it needs: specific data on illustrative
cases making up an emerging issue or trend.
Mode: observational/historical; qualitative.
Strengths: excellent for hindsight analysis;
past studies provide cautionary pattern for
emerging change.
Weaknesses: identifying time frame and
current position of a live trend difficult.
Cost: data, staff time for analysis.
Impacts
of Change
Infinite Futures
Gartner Hype Cycle
Infinite Futures
Alternative
Futures
The third step is imagining possible
outcomes of change. What futures might
the combined effects of change generate?
Futures thought experiments.
•  2X2 Scenario Building – focuses on
managing uncertainty for decisions
•  Causal Layered Analysis (CLA) – focusses
on diversity of points of view.
•  Morphological Analysis – focuses on
managing multiple interacting variables.
•  Inductive Scenario Building – focuses on
layering change impacts into narratives.
•  Scenario Archetypes – quickly explore
boundaries of thinking about change
•  Manoa Scenario Building – focusses on
understanding turbulent surprises.
Infinite Futures
2X2 SCENARIO BUILDING
What it is: chooses two highly important but
highly uncertain drivers of change, and
creates a 2X2 matrix by expressing each
driver as a continuum between two opposite
uncertain outcomes.
What it needs: clearly stated decision focus
and drivers inventory.
Mode: usually qualitative and participatory.
Strengths: very focussed on outcomes; best
for 10-20 year scenarios; highly structured.
Weaknesses: often fails to question
assumptions or current paradigms that may
be overturned by turbulence.
Cost: data; facilitator; participant time.
Alternative
Futures
Infinite Futures
The “Scenario Cross” Method
2X2 scenario table
Generated by ‘axes of
uncertainty’
Chosen from most important,
most uncertain drivers
Deductive
Infinite Futures
CAUSAL LAYERED ANALYSIS (CLA)
What it is: a four-level analysis exploring the
litany, systems, worldviews, and myths /
metaphors associated with an issue.
What it needs: experienced facilitator and
cultural and professionally diverse
contributors.
Mode: qualitative and participatory,
although desk analysis is possible.
Strengths: gets beneath surface buzz and
expert analysis to cultural structures
defining and driving them.
Weaknesses: difficult to do well without
multiple cultural perspectives present.
Cost: facilitator, and participant time.
Alternative
Futures
Infinite Futures
Developed by Dr. Sohail Inayatullah of Metafutures
Sources: Sohail Inayatullah; Dennis List; Andy Hines.
Problem
Causes
Worldview
Metaphors & Myths
TIME SCALE
OF CHANGE
Continuous
Years
Decades
Societal /
Civilizational
The “Litany”:
official public description
of issue & the public buzz
Scientific & Systemic Analysis:
short-term historical facts &
technical explanations
Discourse Analysis:
paradigms, mental models,
culture, & values
Image Analysis:
myths, archetypes, visual
images, emotional responses,
& metaphors
Causal Layered
Analysis (CLA)
Infinite Futures
MORPHOLOGICAL ANALYSIS
What it is: combines permutations of
different outcomes across a range of
variables; logically inconsistent combinations
are disallowed.
What it needs: highly structured dataset and
support software.
Mode: mixes quantitative and qualitative
forecasts.
Strengths: highly structured, rigourous
approach perceived as credible; includes
multiple variables and combinations.
Weaknesses: highly combinatorial approach
requires software support.
Cost: dataset; software; experienced staff.
Alternative
Futures
Infinite Futures
Source: Parmenides Foundation EIDOS Software Suite
Infinite Futures
INDUCTIVE SCENARIO BUILDING
What it is: building scenarios from the
ground up, compiling changes, impacts, and
patterns of details into systemically coherent
narratives .
What it needs: scan data and impact
assessments; organising conceptual
frameworks.
Mode: usually qualitative; participatory.
Strengths: closer to how change actually
emerges (multiple, overlapping, systemic);
nuanced; detailed; change theory-based.
Weaknesses: intuitive ‘soft’ approach; needs
strong theoretical underpinning.
Cost: data, staff time.
Alternative
Futures
Infinite Futures
Inductive Scenario Building
Infinite Futures
Source: Vision Foresight Strategy for Kamehameha Schools
SCENARIO ARCHETYPES
What it is: ‘incasting’ an issue into a set of
stories common in people’s thinking about
the future, eg, continued growth, collapse,
transformation, and discipline.
What it needs: a library of pre-prepared
scenarios.
Mode: usually qualitative and participatory.
Strengths: rapid turn-around; using classic
scenario archetypes, captures possible future
diversity easily.
Weaknesses: lack of ownership of scenarios.
Cost: preparation time to tailor archetypes;
facilitator and participant time.
Alternative
Futures
Infinite Futures
Scenario Archetypes
Infinite Futures
MANOA SCENARIO BUILDING
What it is: multiple emerging issues
generate potential impacts and cross-
impacts; these are woven into a narrative
depicting a possible surprising,
transformative, or disruptive future.
Alternative
Futures
What it needs: 3-5 changes for each scenario generated; knowledge of futures wheels,
influence mapping, and cross-impact analysis.
Mode: merges logical/intuitive/creative; participatory.
Strengths: helps map surprising outcomes and ‘black swan’ events; generates nuanced
detail; critiques assumptions.
Weaknesses: takes more time to generate four scenarios; rigour dependent upon
structures included by facilitator or researcher.
Cost: scanning data; research and participant time.
Infinite Futures
Developed by Dr. Wendy Schultz for the Hawai‘i Research Center for Futures Studies
Manoa Scenario Building
Infinite Futures
Developed by Dr. Wendy Schultz for the Hawai‘i Research Center for Futures Studies
Preferred
Futures
The fourth step figures prominently in
leadership literature: working to identify,
analyse, and articulate images of preferred
futures, or ‘visions’ – goal setting; BHAGS
Appreciative Inquiry – articulates an
organisation’s preferred future based on its
past successes and current strengths.
Future Search – brings together
organisational staff and stakeholders to
suggest transformational preferred futures
based on history and emerging change.
Also, Future Workshops, Community
Visioning, Integrated Visioning
Infinite Futures
Peter Senge, The Fifth Discipline
Organisational Capacity for Vision Creation
telling
selling
testing
consulting
CO-CREATING
required
capacity for
direction-
setting and
learning
degree of active staff involvement
LOW
HIGH
HIGH
Infinite Futures
Strategic Design Trade-offs:
Visioning as an Example
Degree of difference from present
Time horizon
LevelofParticipantRisk
Future
SearchNanus
Appreciative
Inquiry
Boulding-
Ziegler
Futures
Workshops
Manoa
Infinite Futures
Preferred
Futures
APPRECIATIVE INQUIRY
What it is: change management approach that
focuses on identifying what is working well,
analysing why it is working well and then doing
more of it.
What it needs: experienced facilitation and an
atmosphere of candid assessment and exploration.
Mode: facilitated, participatory dialogue.
Strengths: celebratory approach to goal
articulation strengthens team.
Weaknesses: no links to trends of change or
emerging issues.
Cost: trained facilitator, staff time.
Infinite Futures
Developed by David L. Cooperrider
Preferred
Futures
FUTURE SEARCH
What it is: a 3-day organisational planning
meeting that focussing on stakeholders’ past
experiences together and their future
transformative goals.
What it needs: trained facilitator, historical data,
scan data, space and teim.
Mode: facilitated and participatory.
Strengths: unites a community of action around a
common understanding of shared history, current
context and change, and resources for the future.
Weaknesses: stakeholders must have historical
relationship; difficult to get time commitment.
Cost: knowledgeable facilitator; staff time.
Infinite Futures
Developed by Marvin Weisbord and Sandra Janoff
Strategy
and
Change
Management
The final step in foresight is creating change. The
various methods available address different types
of change, at different stages of maturity:
•  Backcasting – working backwards from a
specified future to determine actions and
resources necessary to create it.
•  Early Warning Indicators – identifying and
monitoring for emergence of relevant change.
•  Roadmapping – inventorying the
interconnections between resources and
people necessary to create an outcome.
•  Windtunnelling – using alternative futures as a
robustness check for proposed strategies,
programmes, or products.
Infinite Futures
Strategy
and
Change
Management
BACKCASTING
What it is: logical mapping of necessary steps to
create a specified outcome, working backwards from
the future outcome to present conditions.
What it needs: good understanding of the systems,
resources, and processes involved..
Mode: usually qualitative; often participatory.
Strengths: fosters a logical perspective that prevents
‘it’s never been done’ thinking.
Weaknesses: difficult to create logical sequences
backwards.
Cost: time for sufficiently knowledgeable staff with
diverse expertise.
Infinite Futures
Learning and performance enhancements
of all kinds in high demand
The economy and the realities of
“employment” continue to change
Ubiquitous mobile computing makes
assistive intelligent agent software
commonplace
Digital and automated “instruction”
will exceed live human instructors
Perceived performance and economic gaps will
further drive automation and tailoring of learning
Our understanding of human behavior and cognition
will continue to improve
Employers will be seeking
new skills and worker
profiles
Schools will wholesale dismantle
birth-year-based organization
Human enhancements will driver
performance escalation
A new generation of leaders will support
broader transformations in education
The physical classroom is supplanted for most
by persistent, digital gaming/learning
augmented reality layers
Personal learning experiences are
continuously captured, inventoried,
and shared with others
Access to information (internet)
becomes a common civil right
NEAR MID LONG
Digital and autonomous anticipatory
learning systems are common
components in all digital
technologies
Learning
Proliferating Digital and Online Tools for Learning
Big Data
Evolving Human Enhancement Ubiquitous lifelong learning
Evolving World with Mobile Digital Gaming
Advances in Neuroscience Paving the Way for
Brain-Inspired Technologies
Trends in Cognitive Systems:
Redefining Consciousness
B2M interfaces are common
in high risk industrial settings
Digital Equality
Future of Jobs and New Welfare
Models
Super-centenarian Societies
Cheap online educational alternatives
enroll more learners in F2F courses
Society will formally recognize
new credentials and standards
The spreading “internet of
things” continuously “teaches”
people about their surroundings
Learning Backcast from EU Futurium
Infinite Futures
Strategy
and
Change
Management
EARLY WARNING INDICATORS
What it is: identifying precursor changes that could
trigger or evolve into a significant strategic change
or scenario, in order to monitor their emergence as a
trigger for action or resource allocation.
What it needs: ongoing horizon scanning / change
monitoring capacity.
Mode: quantitative datamining and qualitative
trendspotting.
Strengths: gives decision-makers time to create
responses to opportunities and vulnerabilities by
triggering an alert based on incoming scan data.
Weaknesses: not easy to determine what an ‘early
warning signal’ would be for a specific issue.
Cost: part of ongoing scanning.
Infinite Futures
Strategy
and
Change
Management
ROADMAPPING
What it is: systematic identification of the dynamic
set of technical, policy, legal, financial, market and
organisational requirements for the development of
a technology or innovation.
What it needs: knowledge of the resources, systems,
and stakeholders involved or potentially required.
Mode: analytical.
Strengths: useful structure for rigorous inventory of
required systems, resources, and actions.
Weaknesses: can become formulaic, may miss
constraints, backlashes, social/cultural/political
responses to steps along the map.
Cost: staff time.
Infinite Futures
Roadmapping
Source: EFP Foresight Guide
Infinite Futures
Strategy
and
Change
Management
WINDTUNNELLING
What it is: evaluating strategies against conditions
across alternative future scenarios, rating them for
potential effectiveness and robustness under
different conditions.
What it needs: a ‘library’ of relevant images of
alternative futures.
Mode: usually qualitative; often facilitated dialogue.
Strengths: applies a consistent, and systematic
assessment of actions against possible future
conditions – helps refine strategies for resilience.
Weaknesses: relies on well-researched scenarios.
Cost: scenario library; facilitator and participant
time.
Infinite Futures
Wind Tunnelling – Analytic Approach
Orange 
SCENARIO
Blue
SCENARIO
Green
SCENARIO
Yellow
SCENARIO
Policy
Option
1
Policy
Option
2
Policy
Option
3
Implications
q Success
q Failure
q Contingent on
scenario
Action Plans
q Do Now
q Reject
q Monitor future
events &
Contingency
Planning
Martin Duckworth, SAMI Consulting, 2011
Infinite Futures
Choosing the methods that will work best for you
Augmenting and amplifying your current futures research and foresight work
Infinite Futures

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Methods inventory jigsaw presentation

  • 1. Methods Overview| 9 September 2015 This slidedeck provides an overarching framework for designing integrated, systemic futures research and foresight processes. It begins with an overview of five key activities of futures research, and reviews an illustrative list of methods suitable for each activity. The resulting ‘jigsaw inventory’ of core futures research and foresight methods creates a design menu.
  • 2. A tour of key futures research and foresight methods Five key activities, and a palette of tools Methods Overview| 9 September 2015
  • 3. Methods Overview| 9 September 2015 What’s the focus? A surprise?A worry? A goal? Awareness of Change Impacts of Change Alternative Futures Preferred Futures Strategy and Change Management Infinite Futures
  • 4. What’s the focus? A surprise?A worry? A goal? Awareness of Change Impacts of Change Alternative Futures Preferred Futures Strategy and Change Management Infinite Futures
  • 5. What’s the focus? A surprise?A worry? A goal? Awareness of Change Impacts of Change Alternative Futures Preferred Futures Strategy and Change Management Infinite Futures
  • 6. What’s the focus? A surprise?A worry? A goal? Awareness of Change Impacts of Change Alternative Futures Preferred Futures Strategy and Change Management Infinite Futures
  • 7. What’s the focus? A surprise?A worry? A goal? Awareness of Change Impacts of Change Alternative Futures Preferred Futures Strategy and Change Management Infinite Futures
  • 8. What’s the focus? A surprise?A worry? A goal? Awareness of Change Impacts of Change Alternative Futures Preferred Futures Strategy and Change Management Infinite Futures
  • 9. Awareness of Change The first step in foresight is noticing change. The various methods available address different types of change, at different stages of maturity: •  Horizon Scanning – comprehensive change identification strategy – how change itself changes •  Datamining – best for extensively observed, measurable trends •  Trendspotting – used for qualitative mapping of social and cultural trends •  Emerging issues analysis – identifying change as it first creates social impacts •  Wild cards ID – spotting potential for emerging change or low-probability, high-impact change Infinite Futures
  • 10. Awareness of Change HORIZON SCANNING What it is: comprehensive change identification – how change itself changes (aka environmental scanning). What it needs: data sources across multiple fields of study and points of view. Mode: quantitative and qualitative – includes both statistical trend patterns and case studies; 360 degree view (STEEP/PESTLEC/EPISTLE). Strengths: comprehensive overview of landscape of change; early warning indicators. Weaknesses: change data problematic; cost in time. Cost: high in staff time – currently requires considerable human curation / filtering, although some ‘auto-scanning’ experiments in natural language processing for text mining show promise. Infinite Futures
  • 11. Awareness of Change DATAMINING What it is: an analytic process designed to explore data in search of consistent patterns and/ or systematic relationships between variables. What it needs: access to large databases; statistical/analytic software. Mode: usually quantitative; natural language processing will increasingly allow text mining. Strengths: numerical / statistical data easy to store, organise, access, visually display; perceived as highly authoritative. Weaknesses: can lack nuance; hidden assumptions Cost: data access; software; advanced statistical expertise in staff. Infinite Futures
  • 12. Awareness of Change TRENDSPOTTING What it is: monitoring and identifying shifts in social, cultural, and political attitudes and behaviour by various segments of the population. What it needs: ethnographic, social, and historical frameworks; team of observers (increasingly crowdsourced, eg, Springspotters). Mode: usually qualitative; often participant observation. Strengths: captures cultural / social nuance, good for spotting outliers. Weaknesses: too much reliance on case studies and single observations. Cost: time-consuming; anthropological or ethnographic expertise often required; increasingly crowdsourced. Infinite Futures
  • 13. How to Scan Outside the Box… 1.  Diversify: Expertise limits -- go outside your industry or field. 2.  Go Global: escape the familiar -- tap another worldview with sources from other countries. 3.  History is the Future: look at the past to find the future -- cycles, ideas that finally matured. 4.  The Year 2020: search on your issue plus 2020 and see what Google finds. 5.  Follow the Futurists: get newsletters from various futures groups to hear their buzz. 6.  Join the Dialogue: Look for communities / blogs on your issue(s) and join the discussion / catch the commentary. 7.  Go Ahead, Contact Them: email or call a leading thinker or advocate you’ve identified. Courtesy Future Think LLC, from a presentation by Lisa Bodell. Infinite Futures
  • 14. 6.  Be a Customer: Use a product or service from your client’s industry -- get the end-user experience. 9.  Advisory Boards: ask an eclectic group for review / input in your scan. 10.  Search the Patent Office: what’s in the pipeline for development? 11.  Take a Different Route: break your own path habits walking to work. 12.  Keep an Idea Journal: discipline yourself to capture your own ideas. 13.  Get the Newsletter: sign up for the newsletters of organisations related to your scanning issues. 14.  Look at Unrelated Industries: look at everything tangentially linked to your issue, and scan industries in those areas too. 15.  Activate your Toolbar: put your favourite sources and blogs in your browser’s toolbar and take a quick scan break. …15 Tips from Future Think Infinite Futures Courtesy Future Think LLC, from a presentation by Lisa Bodell.
  • 15. Awareness of Change EMERGING ISSUES ANALYSIS What it is: identifying initial sources of change, usually by monitoring outliers. What it needs: access to multiple sources / feeds from outlier / fringe communities. Mode: usually qualitative; based on spotting first cases. Strengths: advanced warning of impending change; opportunities to manage and take advantage of emerging change. Weaknesses: outliers as sources often seen as lacking credibility; not all changes emerge. Cost: very time consuming – spotting first cases means sifting through masses of observations. Infinite Futures
  • 16. Life-cycle of Change Life Cycle of Change Schultz, adapted from Molitor Developmentofanissue Time 3rd horizon scientists; artists; radicals; mystics specialists’ journals and websites laypersons’ magazines; websites; documentaries newspapers; news magazines; broadcast media institutions and government local; few cases; emerging issues global; multiple dispersed cases; trends and drivers system limits; problems develop; unintended impacts Infinite Futures
  • 17. Sources of Change Data Infinite Futures
  • 18. Awareness of Change WILD CARDS What it is: exploration of possible high impact / low probability events (‘black swans’). What it needs: explicit comprehensive review of assumptions; application of logic and imagination. Mode: usually qualitative. Strengths: wild card / black swan explorations help reduce conceptual / perceptual blindspots. Weaknesses: exploratory; based on critique and Socratic dialogue, not evidence-based. Cost: staff time allotted for assumption-mapping, assumptions reversal, connections to emerging issues data. Infinite Futures
  • 19. Wild Cards: Assumption Reversal Assumptions? You go to eat Building / site Staff: chef makes food Staff: servers bring food Wholesale suppliers Customers pay You go to socialize Eg, restaurants…. Opposites? ? Mobile, nomadic: hot air balloon, treehouse Food printer, collaborative co-cooking Robots, dispenser Customers bring own raw ingredients Barter, in-kind ? Data/emerging? Pop-up shops; tree-house restaurant (Aus) MIT; Cornell; … Japan Forage (LA) Infinite Futures
  • 20. Impacts of Change The second step is critiquing the impacts of change. What will change affect first? Who will it affect disproportionately? •  Futures Wheels – map cascades of change •  Verge – explores impacts of change on people and social systems •  Cross-impact Analysis – catalogues effects of change on each other •  Influence Mapping – shows how multiple changes connect and interact •  Three Horizons – shows how different mindsets approach change •  Gartner Hype Cycle – maps difference between enthusiasm and actuality Infinite Futures
  • 21. FUTURES WHEELS What it is: explores and maps successive cascades of impacts created by a single significant change; helps extrapolate surprises, disruptions, and backlashes as well as emerging opportunities. What it needs: basic change data, conceptual structure, diverse contributors. Mode: usually qualitative and participatory. Strengths: can help identify unexpected impacts, ‘black swan’ events, and areas of potential backlash or constraint. Weaknesses: not seen as authoritative; can lack rigour. Cost: researcher/participant time. Impacts of Change Infinite Futures Futures Wheels developed by Dr Jerome Glenn of the UNU Millennium Project
  • 22. Futures Wheels Infinite Futures Futures Wheels developed by Dr Jerome Glenn of the UNU Millennium Project
  • 23. VERGE What it is: a conceptual framework that systematically assesses the effects of change by their points of impact on people. What it needs: understanding of the concepts, diverse points of view. Mode: usually qualitative; participatory. Strengths: can add structure to various foresight techniques, makes impacts on people, values, paradigms, systems explicit. Weaknesses: somewhat complicated to explain initially. Cost: researcher/participant time. Impacts of Change Infinite Futures Verge was developed by Dr. Richard Lum of Vision Foresight Strategy
  • 24. Verge – exploration of change focused on people The processes and technology through which we create goods and services The ways in which we acquire and use the goods and services we create Social structures and relationships which link people and organizations The concepts, ideas and paradigms we use to define the world around us The technologies used to connect people, places and things The ways in which we destroy value and the reasons for doing so Infinite Futures Verge was developed by Dr. Richard Lum of Vision Foresight Strategy
  • 25. CROSS-IMPACT ANALYSIS What it is: qualitative exploration of emerging changes’ intersecting impacts by systematically comparing individual potential impacts against each other. What it needs: careful focus in choosing relevant issues / changes; software. Mode: can be quantitative or qualitative. Strengths: quantitative versions can be modelled; qualitative versions can add detail to exploring change interactions. Weaknesses: based on intuition. Cost: researcher/participant time; software. Impacts of Change Infinite Futures
  • 26. Cross-impact Analysis Source: Discover Your Solutions Infinite Futures
  • 27. INFLUENCE MAPPING What it is: identifying relevant variables, drawing influence connections, and spotting feedback loops that might accelerate or constrain change. What it needs: knowledgeable facilitator / systems mapper; diverse contributors. Mode: logical / intuitive – some results can be modelled dynamically. Strengths: explicitly identifying relevant parts of the system, and in identifying accelerators, brakes and backlash. Weaknesses: difficult to do well; can generate ‘spaghetti’ of detail. Cost: knowledgeable staff/facilitator; time. Impacts of Change Infinite Futures
  • 29. THREE HORIZONS What it is: 3H maps overlapping waves of change visible in the present as mindsets: managerial, visionary, and entrepreneurial. What it needs: knowledgeable facilitator; diversity of contributors; scan data. Mode: mixes logical, intuitive (pattern identification), and creative thinking. Strengths: helps staff spot vulnerabilities in current assumptions, opportunities for strategic action. Weaknesses: qualitative approach; people mistake it for a simple timeline. Cost: knowledgeable facilitator; participant time; cost of scan data. Impacts of Change Infinite Futures Developed by Bill Sharpe of International Futures Forum
  • 30. Infinite Futures Developed by Bill Sharpe of International Futures Forum
  • 31. GARTNER HYPE CYCLE What it is: analytic framework that separates expert and popular enthusiasm for an innovation from its actual level of deployment and market penetration. What it needs: specific data on illustrative cases making up an emerging issue or trend. Mode: observational/historical; qualitative. Strengths: excellent for hindsight analysis; past studies provide cautionary pattern for emerging change. Weaknesses: identifying time frame and current position of a live trend difficult. Cost: data, staff time for analysis. Impacts of Change Infinite Futures
  • 33. Alternative Futures The third step is imagining possible outcomes of change. What futures might the combined effects of change generate? Futures thought experiments. •  2X2 Scenario Building – focuses on managing uncertainty for decisions •  Causal Layered Analysis (CLA) – focusses on diversity of points of view. •  Morphological Analysis – focuses on managing multiple interacting variables. •  Inductive Scenario Building – focuses on layering change impacts into narratives. •  Scenario Archetypes – quickly explore boundaries of thinking about change •  Manoa Scenario Building – focusses on understanding turbulent surprises. Infinite Futures
  • 34. 2X2 SCENARIO BUILDING What it is: chooses two highly important but highly uncertain drivers of change, and creates a 2X2 matrix by expressing each driver as a continuum between two opposite uncertain outcomes. What it needs: clearly stated decision focus and drivers inventory. Mode: usually qualitative and participatory. Strengths: very focussed on outcomes; best for 10-20 year scenarios; highly structured. Weaknesses: often fails to question assumptions or current paradigms that may be overturned by turbulence. Cost: data; facilitator; participant time. Alternative Futures Infinite Futures
  • 35. The “Scenario Cross” Method 2X2 scenario table Generated by ‘axes of uncertainty’ Chosen from most important, most uncertain drivers Deductive Infinite Futures
  • 36. CAUSAL LAYERED ANALYSIS (CLA) What it is: a four-level analysis exploring the litany, systems, worldviews, and myths / metaphors associated with an issue. What it needs: experienced facilitator and cultural and professionally diverse contributors. Mode: qualitative and participatory, although desk analysis is possible. Strengths: gets beneath surface buzz and expert analysis to cultural structures defining and driving them. Weaknesses: difficult to do well without multiple cultural perspectives present. Cost: facilitator, and participant time. Alternative Futures Infinite Futures Developed by Dr. Sohail Inayatullah of Metafutures
  • 37. Sources: Sohail Inayatullah; Dennis List; Andy Hines. Problem Causes Worldview Metaphors & Myths TIME SCALE OF CHANGE Continuous Years Decades Societal / Civilizational The “Litany”: official public description of issue & the public buzz Scientific & Systemic Analysis: short-term historical facts & technical explanations Discourse Analysis: paradigms, mental models, culture, & values Image Analysis: myths, archetypes, visual images, emotional responses, & metaphors Causal Layered Analysis (CLA) Infinite Futures
  • 38. MORPHOLOGICAL ANALYSIS What it is: combines permutations of different outcomes across a range of variables; logically inconsistent combinations are disallowed. What it needs: highly structured dataset and support software. Mode: mixes quantitative and qualitative forecasts. Strengths: highly structured, rigourous approach perceived as credible; includes multiple variables and combinations. Weaknesses: highly combinatorial approach requires software support. Cost: dataset; software; experienced staff. Alternative Futures Infinite Futures
  • 39. Source: Parmenides Foundation EIDOS Software Suite Infinite Futures
  • 40. INDUCTIVE SCENARIO BUILDING What it is: building scenarios from the ground up, compiling changes, impacts, and patterns of details into systemically coherent narratives . What it needs: scan data and impact assessments; organising conceptual frameworks. Mode: usually qualitative; participatory. Strengths: closer to how change actually emerges (multiple, overlapping, systemic); nuanced; detailed; change theory-based. Weaknesses: intuitive ‘soft’ approach; needs strong theoretical underpinning. Cost: data, staff time. Alternative Futures Infinite Futures
  • 41. Inductive Scenario Building Infinite Futures Source: Vision Foresight Strategy for Kamehameha Schools
  • 42. SCENARIO ARCHETYPES What it is: ‘incasting’ an issue into a set of stories common in people’s thinking about the future, eg, continued growth, collapse, transformation, and discipline. What it needs: a library of pre-prepared scenarios. Mode: usually qualitative and participatory. Strengths: rapid turn-around; using classic scenario archetypes, captures possible future diversity easily. Weaknesses: lack of ownership of scenarios. Cost: preparation time to tailor archetypes; facilitator and participant time. Alternative Futures Infinite Futures
  • 44. MANOA SCENARIO BUILDING What it is: multiple emerging issues generate potential impacts and cross- impacts; these are woven into a narrative depicting a possible surprising, transformative, or disruptive future. Alternative Futures What it needs: 3-5 changes for each scenario generated; knowledge of futures wheels, influence mapping, and cross-impact analysis. Mode: merges logical/intuitive/creative; participatory. Strengths: helps map surprising outcomes and ‘black swan’ events; generates nuanced detail; critiques assumptions. Weaknesses: takes more time to generate four scenarios; rigour dependent upon structures included by facilitator or researcher. Cost: scanning data; research and participant time. Infinite Futures Developed by Dr. Wendy Schultz for the Hawai‘i Research Center for Futures Studies
  • 45. Manoa Scenario Building Infinite Futures Developed by Dr. Wendy Schultz for the Hawai‘i Research Center for Futures Studies
  • 46. Preferred Futures The fourth step figures prominently in leadership literature: working to identify, analyse, and articulate images of preferred futures, or ‘visions’ – goal setting; BHAGS Appreciative Inquiry – articulates an organisation’s preferred future based on its past successes and current strengths. Future Search – brings together organisational staff and stakeholders to suggest transformational preferred futures based on history and emerging change. Also, Future Workshops, Community Visioning, Integrated Visioning Infinite Futures
  • 47. Peter Senge, The Fifth Discipline Organisational Capacity for Vision Creation telling selling testing consulting CO-CREATING required capacity for direction- setting and learning degree of active staff involvement LOW HIGH HIGH Infinite Futures
  • 48. Strategic Design Trade-offs: Visioning as an Example Degree of difference from present Time horizon LevelofParticipantRisk Future SearchNanus Appreciative Inquiry Boulding- Ziegler Futures Workshops Manoa Infinite Futures
  • 49. Preferred Futures APPRECIATIVE INQUIRY What it is: change management approach that focuses on identifying what is working well, analysing why it is working well and then doing more of it. What it needs: experienced facilitation and an atmosphere of candid assessment and exploration. Mode: facilitated, participatory dialogue. Strengths: celebratory approach to goal articulation strengthens team. Weaknesses: no links to trends of change or emerging issues. Cost: trained facilitator, staff time. Infinite Futures Developed by David L. Cooperrider
  • 50. Preferred Futures FUTURE SEARCH What it is: a 3-day organisational planning meeting that focussing on stakeholders’ past experiences together and their future transformative goals. What it needs: trained facilitator, historical data, scan data, space and teim. Mode: facilitated and participatory. Strengths: unites a community of action around a common understanding of shared history, current context and change, and resources for the future. Weaknesses: stakeholders must have historical relationship; difficult to get time commitment. Cost: knowledgeable facilitator; staff time. Infinite Futures Developed by Marvin Weisbord and Sandra Janoff
  • 51. Strategy and Change Management The final step in foresight is creating change. The various methods available address different types of change, at different stages of maturity: •  Backcasting – working backwards from a specified future to determine actions and resources necessary to create it. •  Early Warning Indicators – identifying and monitoring for emergence of relevant change. •  Roadmapping – inventorying the interconnections between resources and people necessary to create an outcome. •  Windtunnelling – using alternative futures as a robustness check for proposed strategies, programmes, or products. Infinite Futures
  • 52. Strategy and Change Management BACKCASTING What it is: logical mapping of necessary steps to create a specified outcome, working backwards from the future outcome to present conditions. What it needs: good understanding of the systems, resources, and processes involved.. Mode: usually qualitative; often participatory. Strengths: fosters a logical perspective that prevents ‘it’s never been done’ thinking. Weaknesses: difficult to create logical sequences backwards. Cost: time for sufficiently knowledgeable staff with diverse expertise. Infinite Futures
  • 53. Learning and performance enhancements of all kinds in high demand The economy and the realities of “employment” continue to change Ubiquitous mobile computing makes assistive intelligent agent software commonplace Digital and automated “instruction” will exceed live human instructors Perceived performance and economic gaps will further drive automation and tailoring of learning Our understanding of human behavior and cognition will continue to improve Employers will be seeking new skills and worker profiles Schools will wholesale dismantle birth-year-based organization Human enhancements will driver performance escalation A new generation of leaders will support broader transformations in education The physical classroom is supplanted for most by persistent, digital gaming/learning augmented reality layers Personal learning experiences are continuously captured, inventoried, and shared with others Access to information (internet) becomes a common civil right NEAR MID LONG Digital and autonomous anticipatory learning systems are common components in all digital technologies Learning Proliferating Digital and Online Tools for Learning Big Data Evolving Human Enhancement Ubiquitous lifelong learning Evolving World with Mobile Digital Gaming Advances in Neuroscience Paving the Way for Brain-Inspired Technologies Trends in Cognitive Systems: Redefining Consciousness B2M interfaces are common in high risk industrial settings Digital Equality Future of Jobs and New Welfare Models Super-centenarian Societies Cheap online educational alternatives enroll more learners in F2F courses Society will formally recognize new credentials and standards The spreading “internet of things” continuously “teaches” people about their surroundings Learning Backcast from EU Futurium Infinite Futures
  • 54. Strategy and Change Management EARLY WARNING INDICATORS What it is: identifying precursor changes that could trigger or evolve into a significant strategic change or scenario, in order to monitor their emergence as a trigger for action or resource allocation. What it needs: ongoing horizon scanning / change monitoring capacity. Mode: quantitative datamining and qualitative trendspotting. Strengths: gives decision-makers time to create responses to opportunities and vulnerabilities by triggering an alert based on incoming scan data. Weaknesses: not easy to determine what an ‘early warning signal’ would be for a specific issue. Cost: part of ongoing scanning. Infinite Futures
  • 55. Strategy and Change Management ROADMAPPING What it is: systematic identification of the dynamic set of technical, policy, legal, financial, market and organisational requirements for the development of a technology or innovation. What it needs: knowledge of the resources, systems, and stakeholders involved or potentially required. Mode: analytical. Strengths: useful structure for rigorous inventory of required systems, resources, and actions. Weaknesses: can become formulaic, may miss constraints, backlashes, social/cultural/political responses to steps along the map. Cost: staff time. Infinite Futures
  • 56. Roadmapping Source: EFP Foresight Guide Infinite Futures
  • 57. Strategy and Change Management WINDTUNNELLING What it is: evaluating strategies against conditions across alternative future scenarios, rating them for potential effectiveness and robustness under different conditions. What it needs: a ‘library’ of relevant images of alternative futures. Mode: usually qualitative; often facilitated dialogue. Strengths: applies a consistent, and systematic assessment of actions against possible future conditions – helps refine strategies for resilience. Weaknesses: relies on well-researched scenarios. Cost: scenario library; facilitator and participant time. Infinite Futures
  • 58. Wind Tunnelling – Analytic Approach Orange SCENARIO Blue SCENARIO Green SCENARIO Yellow SCENARIO Policy Option 1 Policy Option 2 Policy Option 3 Implications q Success q Failure q Contingent on scenario Action Plans q Do Now q Reject q Monitor future events & Contingency Planning Martin Duckworth, SAMI Consulting, 2011 Infinite Futures
  • 59. Choosing the methods that will work best for you Augmenting and amplifying your current futures research and foresight work Infinite Futures