1. Social Networking: The People Side of KM Dr. Jay Liebowitz Professor Graduate Division of Business and Management Johns Hopkins University [email_address] 301-315-2893
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5. 4 Pillars of a Human Capital Strategy KM C M P M C G M Human Capital
12. Social Network Analysis Schematic Employee Adjacency – Advice Communication Matrix Employee Communication Measures Employee Attributes Advice Communications
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14. Knowledge Types K of “why” business opportunities reduce cost and other strategic decisions Strategic K of “who” has information Relationship K of “how” the business works Process K of non-work related questions General K of “how” networks and systems work Expert Process K of “what” applications Context
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36. Node Types by Area 38 151 113 396 Strategic 38 121 94 445 Relation 37 109 110 442 Process 42 162 118 378 General 40 171 126 361 Exp. Pr 46 190 133 329 Context Carrier Receiver Transmitter Isolate K Area