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The edge
of concern
how to care
in a connected world
@iotwatc
h
THIS WILL
be boring to you
but it is important
First UK distributor of
Arduino.
#iot strategic consultant
at designswarm.
Founder of Good Night
Lamp.
Organiser of the Lo...
Connecting every thing.
Bulbs, thermostats, bracelets,
dog collars, hospital beds,
therapeutic tools, power
sockets, toys,...
Some things are more useful
to you than others.
Bulbs, thermostats, bracelets,
dog collars, hospital beds,
therapeutic too...
Connecting every thing to
give us more information
about our world.
The internet of things.
Connecting every thing in different ways to give us more
information about our world.
The internet of dashboards & decisio...
Connecting every thing in
only 4 different ways.
Wifi, bluetooth, Xbee, GSM,
LoRa.
The internet of things
Hacking can happen at every
level.
Hardware, firmware, server.
Exposing people to risk.
Things break as easily in the
physical world as well as
online.
Exposing people to anger.
There is no documented ‘right
way’ of doing things.
Exposing people to risk.
Rarely are we very clear
about how we make (or don’t
make) money.
Saas? Hardware + Saas?
Hardware only?
Exposing people to...
Cars.
Making people hostage
to a product.
Speakers.
Making people hostage
to a T&C.
Failures.
Telling customers
lies about your journey.
Failures.
Punishing them for
your journey.
GDPR.
Suddenly we have to deal
with all the things we took for
granted.
Then regulation comes in.
Remember
ethics?
In 1994 tv, hamburgers, drugs are all bad
for you.
GDPR.
All digital practices will be
affected.
gdprfordesigners.org
Then regulation comes in.
iotmark.wordpress.com
twitter.com/iotmark
Google this now
Encourage ethical
development of connected
products.
Give consumers choice.
A certification mark
for connected products.
What’s in it?
Privacy
Interoperability
Openness
Data Governance
Permissions
Transparency
Security
Lifecycle & Provenance
A...
Privacy
GDPR compliant products.
A certification mark
for connected products.
Interoperability
APIs for physical products.
A certification mark
for connected products.
Openness
Encourage open source.
A certification mark
for connected products.
Data Governance
Never change core functions.
Be clear of the risks involved
in using the product or
switching parts of it ...
Permissions
Allow someone to switch
service providers.
Make the legal implications of
a product usage clear.
Be clear abou...
Security
Adopt good practices across
hardware, firmware, user
identity management, admin
functions and cloud services.
Off...
Lifecycle
Help users repair things
easily.
Offer them spare part support
for the lifetime of the product.
Be transparent a...
Why?
A mark offers industry a
mechanism for championing
their good practices.
It’s not regulation, but it helps
industry a...
Yes this is tedious.
But who else knows their
customers and consumers
better than designers,
technologists, consumer
right...
Yes this will be difficult for
many to adopt now .
But by the time GDPR comes
around businesses won’t
have a choice anyway...
This is just an extra step that
can give #iot its mojo back.
Please comment, support,
join the conversation on
Slack.
iotm...
Thank
you for trying to pay attention.
@iotwatch on twitter & insta
alex@designswarm.com
iotmark.wordpress.com
Ten realities of the internet of things –  ​Alexandra Deschamps-Sonsino
Ten realities of the internet of things –  ​Alexandra Deschamps-Sonsino
Ten realities of the internet of things –  ​Alexandra Deschamps-Sonsino
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Ten realities of the internet of things – ​Alexandra Deschamps-Sonsino

The big picture of what every designer, developer and business should know about Internet of things.

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Ten realities of the internet of things – ​Alexandra Deschamps-Sonsino

  1. 1. The edge of concern how to care in a connected world
  2. 2. @iotwatc h
  3. 3. THIS WILL be boring to you but it is important
  4. 4. First UK distributor of Arduino. #iot strategic consultant at designswarm. Founder of Good Night Lamp. Organiser of the London Internet of Things meetup since 2011. Background Writing a book on smart homes. Steering a bottom-up internet of things certification mark.
  5. 5. Connecting every thing. Bulbs, thermostats, bracelets, dog collars, hospital beds, therapeutic tools, power sockets, toys, breast pumps, sex toys, cars, locks, door bells, shoes, radios, scales, food scales, bridges, tunnels, power tools, baby monitors. The internet of things
  6. 6. Some things are more useful to you than others. Bulbs, thermostats, bracelets, dog collars, hospital beds, therapeutic tools, power sockets, toys, breast pumps, sex toys, cars, locks, door bells, shoes, radios, scales, food scales, bridges, tunnels, power tools, baby monitors. The internet of things
  7. 7. Connecting every thing to give us more information about our world. The internet of things.
  8. 8. Connecting every thing in different ways to give us more information about our world. The internet of dashboards & decisions.
  9. 9. Connecting every thing in only 4 different ways. Wifi, bluetooth, Xbee, GSM, LoRa. The internet of things
  10. 10. Hacking can happen at every level. Hardware, firmware, server. Exposing people to risk.
  11. 11. Things break as easily in the physical world as well as online. Exposing people to anger.
  12. 12. There is no documented ‘right way’ of doing things. Exposing people to risk.
  13. 13. Rarely are we very clear about how we make (or don’t make) money. Saas? Hardware + Saas? Hardware only? Exposing people to confusion.
  14. 14. Cars. Making people hostage to a product.
  15. 15. Speakers. Making people hostage to a T&C.
  16. 16. Failures. Telling customers lies about your journey.
  17. 17. Failures. Punishing them for your journey.
  18. 18. GDPR. Suddenly we have to deal with all the things we took for granted. Then regulation comes in.
  19. 19. Remember ethics? In 1994 tv, hamburgers, drugs are all bad for you.
  20. 20. GDPR. All digital practices will be affected. gdprfordesigners.org Then regulation comes in.
  21. 21. iotmark.wordpress.com twitter.com/iotmark Google this now
  22. 22. Encourage ethical development of connected products. Give consumers choice. A certification mark for connected products.
  23. 23. What’s in it? Privacy Interoperability Openness Data Governance Permissions Transparency Security Lifecycle & Provenance A certification mark for connected products.
  24. 24. Privacy GDPR compliant products. A certification mark for connected products.
  25. 25. Interoperability APIs for physical products. A certification mark for connected products.
  26. 26. Openness Encourage open source. A certification mark for connected products.
  27. 27. Data Governance Never change core functions. Be clear of the risks involved in using the product or switching parts of it off. A certification mark for connected products.
  28. 28. Permissions Allow someone to switch service providers. Make the legal implications of a product usage clear. Be clear about how long you’ll support the product for. A certification mark for connected products.
  29. 29. Security Adopt good practices across hardware, firmware, user identity management, admin functions and cloud services. Offer factory reset! A certification mark for connected products.
  30. 30. Lifecycle Help users repair things easily. Offer them spare part support for the lifetime of the product. Be transparent about your production processes & who you buy from. A certification mark for connected products.
  31. 31. Why? A mark offers industry a mechanism for championing their good practices. It’s not regulation, but it helps industry and consumers make better choices. A certification mark for connected products.
  32. 32. Yes this is tedious. But who else knows their customers and consumers better than designers, technologists, consumer rights groups and standards bodies? A certification mark for connected products.
  33. 33. Yes this will be difficult for many to adopt now . But by the time GDPR comes around businesses won’t have a choice anyway. A certification mark for connected products.
  34. 34. This is just an extra step that can give #iot its mojo back. Please comment, support, join the conversation on Slack. iotmark.slack.com A certification mark for connected products.
  35. 35. Thank you for trying to pay attention. @iotwatch on twitter & insta alex@designswarm.com iotmark.wordpress.com

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