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Embedding sustainability into strategy II:
Out on the sustainability safari




Dr. Miles Weaver,
School of Management,
Edinburgh Napier University
m.weaver@napier.ac.uk
@DrMilesWeaver
Before we begin, back to last
  week canvas: Picasso ….
                                     You are a consultant

                                     You are addressing the Chair of the
                                     university court (what do they need to
                                     know, know already?)

                                     You are paid to offer an interpretation
                                     (findings) and offer some
                                     recommendations




Clarity of line argument

Credibility of evidence (research)

Rigour underpinning argument
(application of theory / analysis)
Learning outcomes

After this lecture and independent study
you should be able to:-

• Evaluate the generic strategic
  responses to sustainability (getting
  deeper and towards the „how‟)

• Discuss the difference between a
  „bolt-on‟ and „embed‟ sustainability
  strategy

• Understand how corporate and
  business-level strategies are
  devised for the environment
Sketching today‟s canvas:
To begin …
• We are off on a
  safari, get your
  binoculars ready.

• Write down three
  animals and what
  they may represent
  on the sustainability
  debate
We are making tracks ….
But where?
On those tracks … (I)
•    Discussed the different levels of          Discussed „value‟ from a
     response to environmentalism               sustainability perspective
      –   A normal part of doing business ….

      Or?

•    Suggested that environmental policies
     can be used „strategically‟ (e.g. to
     gain competitive advantage)

•    Noted that competitive advantage
     derives from the distinctiveness of
     an organisation‟s capabilities
      –   Their resources or competences
          permit
            •   production at lower cost
                or
            •   generation of superior         Sustainable Value = both + to
                product or service at           shareholder & stakeholder
                standard cost                      (Laszlo and Zhexembayeva, 2011)
                                                                                     6
Pre-departure checks (I):
On the natural based view of the firm
(Hart, 2005)

• Central to Hart‟s proposition is that one of the most important drivers of new
  resources and capability development for firms will be the constraints and
  challenges posed by the natural environment (NB. greening debate)
• Competitive advantage, is to be rooted in capabilities that facilitate
  environmentally sustainable activity

 Strategic             Environmental                  Key          Competitive
 capability             driving force               resource        advantage
Pollution      Minimise emissions, effluents &   Continuous           Lower
prevention     waste                             improvement          costs
Product        Minimise life-cycle cost of       Stakeholder        Pre-empt
stewardship    products                          integration       competitors
Sustainable    Minimise environmental burden     Shared vision        Future
development    of firm growth and development                        position
Pre-departure checks (II): Safari begins
    with a pair of binoculars, wide panorama
    & need to focus!




•   Mañana?
     –   Radical (!!!) vs. Incremental (???)   Johnson, Scholes & Whittington (2010)
Some stops at crossings points:
The not so „black‟ and „white‟ (a bit „grey‟)

•   Source of competitive advantage
     – All (yes, umm but?) or some (yes, but „how‟?)?
     (i.e. grey = „bolt-on‟ to improve positioning
     Dark green = embed to be environmental
     leader)

•   Normal part of doing business?
     – [Differentiation and/or cost advantage]
       and/or level playing field leads to raising the
       standard
     Neutral green = underpin strategic capability


•   Understanding our resources and
    competences critical
     – Unique / threshold
     – Barriers to imitation
Ask Kermit:
Is being „green‟ a source of competitive
advantage?
Deep side tracks (I):
Is being „green‟ a source of competitive
advantage?

• Sustainability as a source
  of cost leadership
• Sustainability as a source
  of differentiation
• Utilising sustainability for
  market segmentation
  (focus)

                                 Porter (1990)
Deep side tracks (II):
Is being „green‟ a source of competitive
advantage?
•   L&Z (2011) argue that pursuing
    social and environmental
    performance can strengthen (or
    weaken if done inappropriately)
    strategic positioning.

•   Sustainability-driven initiatives
    to:
     –   Reduce costs
     –   Differentiate products
     –   Enter new markets
     –   Enhance reputation (should be
         seen in the context of reinforcing
         the company‟s existing strategy
         and business priorities)             Laszlo (2008)
In this weeks tutorial:
Is being „green‟ a source of competitive
advantage?
•   This will lead into a general discussion on assignment 1
    for the HE sector (for different types of customer)

•   List the „yes - totally‟, „yes, if but, no but …‟ and „don‟t
    bother‟ arguments for at least three organisations.
    Pursuing a competitive advantage based on:
     – lower costs (e.g. Asda) with a strategic capability in
         pollution prevention (a form of „waste‟)
     – Differentiation (e.g. M&S, Lush, Bodyshop,
         Edinburgh organic food supermarket)
           • To pre-empt competitors - with a strategic
             capability in product stewardship
           • Future position – with a strategic capability in
             sustainable development
The „blind men and the elephant‟ problem




                             …. „Bolt on‟
                             …. „embed‟
„Bolt-on‟ or „embed sustainability (I)
(Laszlo and Zhexembayeva, 2011)


                Bolt-on sustainability       Embedded sustainability
Goal       Pursue shareholder value       Pursue sustainable value
Scope      Add symbolic wins at the       Transform core business activities
           margins
Customer   Offer “green” and “socially    Offer “smarter” solutions with no
           responsible” products at       trade-off in quality and no social
           premium prices or with         or green premium
           diminished quality
Value      Focus on risk mitigation and   Reach across all seven levels of
capture    improved efficiencies          sustainable value creation
Value      Manage company‟s own           Manage across the product or
chain      activities                     service life cycle value chain
„Bolt-on‟ or „embed sustainability (II)
(Laszlo and Zhexembayeva, 2011)


                   Bolt-on sustainability         Embedded sustainability
Relationships   Leverage transactional         Build transformative relationships.
                relationship. Stakeholders     Co-develop solutions with all key
                such as customers,             stakeholders including NGOs and
                employees, and suppliers are   regulators to build system-level
                resources to be managed        change
                and sources of input
Competitor      Operate only in win-lose       Add cooperation with competitors
                mode in which any gain is      as potential sources of gain
                competitor‟s loss
Organisation    Create a “scapegoat”           Make sustainability everyone‟s
                department of sustainability   job
„Bolt-on‟ or „embed sustainability (III)
(Laszlo and Zhexembayeva, 2011)


                 Bolt-on sustainability           Embedded sustainability
Competencies   Focus on data analysis,         Add new competencies in design,
               planning, and project           inquiry, appreciation, and
               management skills               wholeness
Visibility     Make green and social           Make sustainability performance
               responsibility highly visible   largely invisible but capable of
               and try to manage the           aligning and motivating everyone
               resulting scepticism and
               confusion
Addressing environmental issues
•       Organisations can develop and implement a range of strategies to address
        environmental issues (e.g. complying with regulations; pro-activity to
        gain competitive advantage)

Three important questions:

     – How might an organisation turn the key global social and
       environmental issues into strategic business opportunities…?
        • … through igniting innovation into new processes and products
        • To open new, unexpected markets

    –     how to incorporate environmental concerns into strategy?

    –     level at which environmental strategies should be integrated?
Miles Weaver   1-21
A good starting question …

• How might an                 • To create consumer
  organisation turn the          passion and loyalty
  key global social and        • To energise the
  environmental issues           workforce and build its
  into strategic business        loyalty
  opportunities …?             • To build sustainable
                                 supply chains
   – …through igniting
                               • To radically bring down
     innovation into new
     processes and products      energy costs and waste
                                 production …
   – To open new, unexpected   … and, at the same time,
     markets
                               build a safer, more
                               secure, better world ?
Takes us more towards the
„How‟ and a single track


Operationalising these strategic   • What are the new sources of
questions means addressing           sustainable value (i.e. those
them in the following ways:          in which shareholder value is
                                     not created at the expense of
• What is our sustainable            other stakeholders)?
  value vision?                    • What capabilities do we need
• How can we address these           to realise the sustainability
  social and environmental           vision?
  issues while advancing           • How do we measure the
  existing business priorities?      success of our sustainability?
• How do we identify and
  manage emerging
                                   (Adapted from Laszlo, 2008,
  stakeholder issues ?
                                   p.182)
Levels of strategic response (I)
 Banerjee (2001) differentiates between
 four levels of strategic response:

 •    Enterprise strategy - concerned with the
      role a firm plays in society; its
      fundamental mission. Suggests not much
      evidence of this except in environmental
      organisations
 •    Corporate strategy - the kinds of
      businesses a firm should enter to meet its
      enterprise strategy. Includes decisions on
      business portfolios, markets, technologies
 •    Business strategy - allocating
      organisational resources to achieve
      competitive advantage and integrating
      different business functions
 •    Functional strategy -planning operations
      for different functions (e.g. marketing,     Above figure relates strategy level to strategy type
      purchasing, distribution)                    and desired outcome
Devising corporate strategies for the
environment
•   Firms seeking to improve their environmental performance ideally need a
    corporate strategy for the environment

•   Roberts (1995) argues that process of strategy formulation in this area is
    basically same as standard approach except for weight given to ecological
    environment relative to competitive environment
Devising corporate strategies for the environment (II)


    Roberts (1995) suggests a number of key
    issues need to be considered prior to
    building an environmental strategy:

•     Time horizon - especially for investment
      decisions and „payback‟ requirements;
      current and future requirements?
•     Priorities - what are most significant factors
      to take into account both now and in future?
•     Autonomy - how far should the various
      branches of an enterprise have discretion
      over behaviour/decisions?
•     Internal culture - to what extent is this
      conducive to change?
Devising corporate strategies for the environment (II)
•   Roberts (1995) goes on to outline a basic linear model of the
    corporate strategy process

•   Suggests it should begin with a „scoping report‟ (e.g. initial
    environmental review) to provide baseline upon which policy
    can be constructed, supported by appraisal of external
    factors

•   Subsequent steps could involve scenario building for
    alternative futures, development of a mission statement,
    setting priorities, identification of resources, action plans,
    communication, implementation, monitoring and review

•   Wide range of policies and actions possible - tend to vary
    from firm to firm, industry to industry (detail next week)
Creating sustainable value I:
The six levels of strategic focus
•   Laszlo considers “The six levels
    of strategic focus” to be an
    important tool for identifying value
    creation
•   “Many companies have made
    great strides in mitigating risk and
    process cost reduction through
    minimising waste and improving
    energy efficiencies …
•   few(er) have focussed on top-line
    growth through product or brand
    differentiation.
•   Even fewer have used stakeholder
    value creation (levels 4 and 6) to
    drive new sustainable strategies”
    (Laszlo, 2008, p. 155)
                                           Laszlo (2008)
Creating sustainable value II:
Across the supply, process and demand chains
(more next week)




Laszlo (2008)
M&S: The story in 2009 …
Take a look at their website to see progress to date




                                                       8-30
Are managerial attitudes changing?

Banerjee (2001) Cross-sector/industry        – variations in environmental activity
study assessed managerial attitudes            according to industry (e.g. chemical,
                                               pharmaceutical, and utilities firms had
(250 firms) towards environmental
                                               wider range of environmental activities -
strategies. Findings suggested:                higher impact businesses - and greater
                                               corporate focus)
   – recycling was most commonly
     performed activity
                                             – regulatory forces appeared to be
                                               major factor influencing company
   – most actions focused around               environmental strategy
     manufacturing ( especially where cost
     advantage possible)
                                             – evidence of perception that link existed
                                               between environmental action and
   – evidence of focus at other levels         competitive gains - (especially in high
     including corporate strategy level        environmental impact industries)
     (e.g. R&D)
                                             – today?
Key influencers: the levers for change I
  Study by Ghobadian et al (1995) of environmental strategy among top UK corporations
  suggests that key influences on adoption of corporate environmental policies were:

        – legal compliance

        – public perception of organisation


With regard to the latter point, study points to three
emergent themes amongst managers:
    –   environmental issues were a source of business
        opportunity and could lead to competitive advantage
    –   both market and non-market forces important in
        shaping environmental strategies (e.g. customers,
        regulatory agencies)
    –   link between concepts of „quality‟ and environmental
        action
Key influencers: the levers for change II

Authors argue that motivations tend to
be largely reactive and dependent on
expected development of environmental
legislation. Not much evidence of
seeking environmental leadership
positions

Moreover while competitive advantage
was a concern, primacy given to
questions of waste reduction and
resource utilisation
The Laszlo sustainability model




                                  To be cont ..
                                  Next week
Next week …                                 Thus, our safari continues …. But we
                                            will need to follow those elephants on
•    Getting more stuck into the „how‟      their journey

•    Next week we will detail the
     Laszlo sustainability model by
     considering design for
     sustainability

•    We shall focus on the
     organisation but also propose that
     the “supply chain is the new
     value chain” recognising
     Christopher (2011) claim that it is:

    “Supply chain‟s that COMPETE
          NOT companies”

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Embedding Sustainability into Strategy II: Making Tracks on Safari

  • 1. Embedding sustainability into strategy II: Out on the sustainability safari Dr. Miles Weaver, School of Management, Edinburgh Napier University m.weaver@napier.ac.uk @DrMilesWeaver
  • 2. Before we begin, back to last week canvas: Picasso …. You are a consultant You are addressing the Chair of the university court (what do they need to know, know already?) You are paid to offer an interpretation (findings) and offer some recommendations Clarity of line argument Credibility of evidence (research) Rigour underpinning argument (application of theory / analysis)
  • 3. Learning outcomes After this lecture and independent study you should be able to:- • Evaluate the generic strategic responses to sustainability (getting deeper and towards the „how‟) • Discuss the difference between a „bolt-on‟ and „embed‟ sustainability strategy • Understand how corporate and business-level strategies are devised for the environment
  • 4. Sketching today‟s canvas: To begin … • We are off on a safari, get your binoculars ready. • Write down three animals and what they may represent on the sustainability debate
  • 5. We are making tracks …. But where?
  • 6. On those tracks … (I) • Discussed the different levels of Discussed „value‟ from a response to environmentalism sustainability perspective – A normal part of doing business …. Or? • Suggested that environmental policies can be used „strategically‟ (e.g. to gain competitive advantage) • Noted that competitive advantage derives from the distinctiveness of an organisation‟s capabilities – Their resources or competences permit • production at lower cost or • generation of superior Sustainable Value = both + to product or service at shareholder & stakeholder standard cost (Laszlo and Zhexembayeva, 2011) 6
  • 7. Pre-departure checks (I): On the natural based view of the firm (Hart, 2005) • Central to Hart‟s proposition is that one of the most important drivers of new resources and capability development for firms will be the constraints and challenges posed by the natural environment (NB. greening debate) • Competitive advantage, is to be rooted in capabilities that facilitate environmentally sustainable activity Strategic Environmental Key Competitive capability driving force resource advantage Pollution Minimise emissions, effluents & Continuous Lower prevention waste improvement costs Product Minimise life-cycle cost of Stakeholder Pre-empt stewardship products integration competitors Sustainable Minimise environmental burden Shared vision Future development of firm growth and development position
  • 8. Pre-departure checks (II): Safari begins with a pair of binoculars, wide panorama & need to focus! • Mañana? – Radical (!!!) vs. Incremental (???) Johnson, Scholes & Whittington (2010)
  • 9.
  • 10. Some stops at crossings points: The not so „black‟ and „white‟ (a bit „grey‟) • Source of competitive advantage – All (yes, umm but?) or some (yes, but „how‟?)? (i.e. grey = „bolt-on‟ to improve positioning Dark green = embed to be environmental leader) • Normal part of doing business? – [Differentiation and/or cost advantage] and/or level playing field leads to raising the standard Neutral green = underpin strategic capability • Understanding our resources and competences critical – Unique / threshold – Barriers to imitation
  • 11. Ask Kermit: Is being „green‟ a source of competitive advantage?
  • 12. Deep side tracks (I): Is being „green‟ a source of competitive advantage? • Sustainability as a source of cost leadership • Sustainability as a source of differentiation • Utilising sustainability for market segmentation (focus) Porter (1990)
  • 13. Deep side tracks (II): Is being „green‟ a source of competitive advantage? • L&Z (2011) argue that pursuing social and environmental performance can strengthen (or weaken if done inappropriately) strategic positioning. • Sustainability-driven initiatives to: – Reduce costs – Differentiate products – Enter new markets – Enhance reputation (should be seen in the context of reinforcing the company‟s existing strategy and business priorities) Laszlo (2008)
  • 14. In this weeks tutorial: Is being „green‟ a source of competitive advantage? • This will lead into a general discussion on assignment 1 for the HE sector (for different types of customer) • List the „yes - totally‟, „yes, if but, no but …‟ and „don‟t bother‟ arguments for at least three organisations. Pursuing a competitive advantage based on: – lower costs (e.g. Asda) with a strategic capability in pollution prevention (a form of „waste‟) – Differentiation (e.g. M&S, Lush, Bodyshop, Edinburgh organic food supermarket) • To pre-empt competitors - with a strategic capability in product stewardship • Future position – with a strategic capability in sustainable development
  • 15. The „blind men and the elephant‟ problem …. „Bolt on‟ …. „embed‟
  • 16. „Bolt-on‟ or „embed sustainability (I) (Laszlo and Zhexembayeva, 2011) Bolt-on sustainability Embedded sustainability Goal Pursue shareholder value Pursue sustainable value Scope Add symbolic wins at the Transform core business activities margins Customer Offer “green” and “socially Offer “smarter” solutions with no responsible” products at trade-off in quality and no social premium prices or with or green premium diminished quality Value Focus on risk mitigation and Reach across all seven levels of capture improved efficiencies sustainable value creation Value Manage company‟s own Manage across the product or chain activities service life cycle value chain
  • 17. „Bolt-on‟ or „embed sustainability (II) (Laszlo and Zhexembayeva, 2011) Bolt-on sustainability Embedded sustainability Relationships Leverage transactional Build transformative relationships. relationship. Stakeholders Co-develop solutions with all key such as customers, stakeholders including NGOs and employees, and suppliers are regulators to build system-level resources to be managed change and sources of input Competitor Operate only in win-lose Add cooperation with competitors mode in which any gain is as potential sources of gain competitor‟s loss Organisation Create a “scapegoat” Make sustainability everyone‟s department of sustainability job
  • 18. „Bolt-on‟ or „embed sustainability (III) (Laszlo and Zhexembayeva, 2011) Bolt-on sustainability Embedded sustainability Competencies Focus on data analysis, Add new competencies in design, planning, and project inquiry, appreciation, and management skills wholeness Visibility Make green and social Make sustainability performance responsibility highly visible largely invisible but capable of and try to manage the aligning and motivating everyone resulting scepticism and confusion
  • 19.
  • 20. Addressing environmental issues • Organisations can develop and implement a range of strategies to address environmental issues (e.g. complying with regulations; pro-activity to gain competitive advantage) Three important questions: – How might an organisation turn the key global social and environmental issues into strategic business opportunities…? • … through igniting innovation into new processes and products • To open new, unexpected markets – how to incorporate environmental concerns into strategy? – level at which environmental strategies should be integrated?
  • 21. Miles Weaver 1-21
  • 22. A good starting question … • How might an • To create consumer organisation turn the passion and loyalty key global social and • To energise the environmental issues workforce and build its into strategic business loyalty opportunities …? • To build sustainable supply chains – …through igniting • To radically bring down innovation into new processes and products energy costs and waste production … – To open new, unexpected … and, at the same time, markets build a safer, more secure, better world ?
  • 23. Takes us more towards the „How‟ and a single track Operationalising these strategic • What are the new sources of questions means addressing sustainable value (i.e. those them in the following ways: in which shareholder value is not created at the expense of • What is our sustainable other stakeholders)? value vision? • What capabilities do we need • How can we address these to realise the sustainability social and environmental vision? issues while advancing • How do we measure the existing business priorities? success of our sustainability? • How do we identify and manage emerging (Adapted from Laszlo, 2008, stakeholder issues ? p.182)
  • 24. Levels of strategic response (I) Banerjee (2001) differentiates between four levels of strategic response: • Enterprise strategy - concerned with the role a firm plays in society; its fundamental mission. Suggests not much evidence of this except in environmental organisations • Corporate strategy - the kinds of businesses a firm should enter to meet its enterprise strategy. Includes decisions on business portfolios, markets, technologies • Business strategy - allocating organisational resources to achieve competitive advantage and integrating different business functions • Functional strategy -planning operations for different functions (e.g. marketing, Above figure relates strategy level to strategy type purchasing, distribution) and desired outcome
  • 25. Devising corporate strategies for the environment • Firms seeking to improve their environmental performance ideally need a corporate strategy for the environment • Roberts (1995) argues that process of strategy formulation in this area is basically same as standard approach except for weight given to ecological environment relative to competitive environment
  • 26. Devising corporate strategies for the environment (II) Roberts (1995) suggests a number of key issues need to be considered prior to building an environmental strategy: • Time horizon - especially for investment decisions and „payback‟ requirements; current and future requirements? • Priorities - what are most significant factors to take into account both now and in future? • Autonomy - how far should the various branches of an enterprise have discretion over behaviour/decisions? • Internal culture - to what extent is this conducive to change?
  • 27. Devising corporate strategies for the environment (II) • Roberts (1995) goes on to outline a basic linear model of the corporate strategy process • Suggests it should begin with a „scoping report‟ (e.g. initial environmental review) to provide baseline upon which policy can be constructed, supported by appraisal of external factors • Subsequent steps could involve scenario building for alternative futures, development of a mission statement, setting priorities, identification of resources, action plans, communication, implementation, monitoring and review • Wide range of policies and actions possible - tend to vary from firm to firm, industry to industry (detail next week)
  • 28. Creating sustainable value I: The six levels of strategic focus • Laszlo considers “The six levels of strategic focus” to be an important tool for identifying value creation • “Many companies have made great strides in mitigating risk and process cost reduction through minimising waste and improving energy efficiencies … • few(er) have focussed on top-line growth through product or brand differentiation. • Even fewer have used stakeholder value creation (levels 4 and 6) to drive new sustainable strategies” (Laszlo, 2008, p. 155) Laszlo (2008)
  • 29. Creating sustainable value II: Across the supply, process and demand chains (more next week) Laszlo (2008)
  • 30. M&S: The story in 2009 … Take a look at their website to see progress to date 8-30
  • 31. Are managerial attitudes changing? Banerjee (2001) Cross-sector/industry – variations in environmental activity study assessed managerial attitudes according to industry (e.g. chemical, pharmaceutical, and utilities firms had (250 firms) towards environmental wider range of environmental activities - strategies. Findings suggested: higher impact businesses - and greater corporate focus) – recycling was most commonly performed activity – regulatory forces appeared to be major factor influencing company – most actions focused around environmental strategy manufacturing ( especially where cost advantage possible) – evidence of perception that link existed between environmental action and – evidence of focus at other levels competitive gains - (especially in high including corporate strategy level environmental impact industries) (e.g. R&D) – today?
  • 32. Key influencers: the levers for change I Study by Ghobadian et al (1995) of environmental strategy among top UK corporations suggests that key influences on adoption of corporate environmental policies were: – legal compliance – public perception of organisation With regard to the latter point, study points to three emergent themes amongst managers: – environmental issues were a source of business opportunity and could lead to competitive advantage – both market and non-market forces important in shaping environmental strategies (e.g. customers, regulatory agencies) – link between concepts of „quality‟ and environmental action
  • 33. Key influencers: the levers for change II Authors argue that motivations tend to be largely reactive and dependent on expected development of environmental legislation. Not much evidence of seeking environmental leadership positions Moreover while competitive advantage was a concern, primacy given to questions of waste reduction and resource utilisation
  • 34. The Laszlo sustainability model To be cont .. Next week
  • 35. Next week … Thus, our safari continues …. But we will need to follow those elephants on • Getting more stuck into the „how‟ their journey • Next week we will detail the Laszlo sustainability model by considering design for sustainability • We shall focus on the organisation but also propose that the “supply chain is the new value chain” recognising Christopher (2011) claim that it is: “Supply chain‟s that COMPETE NOT companies”

Hinweis der Redaktion

  1. http://plana.marksandspencer.com/index.php?action=PublicHomeDisplay
  2. http://www.youtube.com/watch?v=F5xdfjK3-G4http://youtu.be/6s8iiIFgPMU
  3. Refer to previous slidehttp://www.youtube.com/watch?v=aIrHzxkiaeE
  4. Sub-process 1 : discover value opportunities1. Understand the current (shareholder/stakeholder) value position2. Anticipate future (stakeholder) expectations3. Set sustainable value initiatives (to reduce negative impacts/increase positive impacts)Sub-process 2 : create (sustainable) value4. Design value creation initiatives (which will add financial and societal value)5. Develop the business case (to secure resources and commitment)6. Capture the value (by implementing the initiatives)Feedback loop and meta-discipline :7. Validate the results and capture learning (measure progress through ‘social accounting’)8. (Throughout the process) build sustainable value organisational capacity to deliver shareholder/stakeholder value