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Strategy, Consulting and Training to
support leaders and organizations to
create shareholder value and societal
value, simultaneously.
www.csrtraininginstitute.com
This is rapidly becoming a dominant reality across industries, geographies and sectors.
Shareholder value is increasingly linked with societal value.
THE WORLD HAS CHANGED.
2
ABOUT US
The CSR Training Institute began from a
lifelong passion for developing ground-
breaking ways that business can serve
both shareholders and society.
We are a small, committed team fo-
cused on helping organizations of all
types to create and capture value at the
intersection of business and society.
We do this by:
Providing consulting, communication
and advisory services to business,
government, NGOs and multi-lateral
and international organizations;
Developing and delivering training
programs and events that motivate,
inspire and transform people and
organizations;
Sharing knowledge and information
through writings, lectures and key-
note presentations;
Our work is all about creating shareholder
and societal value, simultaneously.
Rather than asking the world to come
to us, our services and programs are
available for delivery world-wide, our
writings are shared freely and we are
available for speaking and keynote en-
gagements worldwide.
Our work is not for anyone who wants
a prescriptive, cookie-cutter, formu-
laic approach. We help clients develop
strategies and solutions that make long-
term, value and sustainability impacts.
Consulting, communication and adviso-
ry services clients will work hand in hand
with us to co-discover and co-create
new ways of building and maintaining
shareholder and societal value.
We don’t do quick fixes or superficial
work. Organizations wanting ‘window
dressing’ or a ‘quick fix’ do not tend to
benefit from our services.
Contact us for more information.
www.csrtraininginstitute.com
PROGRAMS AND SERVICES
3
The world has changed. Shareholder
value is increasingly linked with societal
value. This is becoming a dominant re-
ality across industries, geographies and
sectors.
The space where business meets soci-
ety is growing in importance and be-
coming a key source of competitive ad-
vantage for organizations of all types.
Our mission is to help businesses and
organizations thrive in this new reality;
efficiently creating value for sharehold-
ers and society.
We are uniquely qualified to provide a
customized blend of consulting, strat-
egy and training services, helping to
transform organizations and teams. We
use an advisory services approach to
work with teams, groups and entire or-
ganizations to help with strategic and
operational issues and integrate that
with customized training to help turn
challenges into opportunities. Some ex-
amples include:
FRESH-EYES REVIEWS 
We have consistently found that an ex-
perienced set of ‘fresh-eyes’ can build on
existing work and knowledge and bring
new perspectives to the complex and in-
terwoven sets of risks, opportunities and
issues that modern business operates in.
This is true whether you are dealing with
the evolving social and regulatory envi-
ronment of an extractive sector project
or the intricate combination of supply-
chain issues, brand management and
consumer desires that drive success in
fast moving consumer goods.
FINDING THE VALUE
CSR and sustainability spending is of-
ten more focused on societal value than
shareholder value. This leaves money
on the table. We help companies to cre-
ate and capture more shareholder value
from existing CSR and sustainability
programs.
CSR SWOT – DISCOVER RISK, VALUE
AND MORE  
CSR budgets, requirements and exter-
nal expectations have increased astro-
nomically in recent years. At the same
time the depth and breadth of stake-
holder groups and related interest has
continued to grow.
CSR and Sustainability are
significant costs to modern
corporations in many sec-
tors. And failure to ‘get it
right’ is a huge risk with po-
tentially devastating impacts
on brand, projects, careers
and even companies.
A CSR SWOT analysis can help orga-
nizations to discover risk and value
and simply be more efficient at con-
verting CSR budgets to shareholder
and societal value.
STRATEGIC CSR PLANNING AND
IMPLEMENTATION
We work with Boards and Executives to
review, or we can assist with implemen-
tation including executive support, field
implementation, training and mentor-
ing, or create a strategic CSR plan for
their organization.
STAKEHOLDER ENGAGEMENT
Strategy, structure and process are key
to stakeholder engagement. We can
provide a range of implementation sup-
port including execution and custom-
ized training and mentoring. We work
with organizations to review their strat-
egy, structure and process, helping to
identify enhancement opportunities.
CSR PARTNERSHIP DEVELOPMENT
CSR Partnerships can be an efficient
means to deliver both developmental
value to the community and value to
the organization. Whether it is a busi-
ness partnering with a development
partner, a government ministry partner-
ing with industry or other partnerships
there is a potential for synergy and im-
proved and broadened value creation.
We can work with your organization to
review/develop your CSR partnership
strategy and then work with your team
to identify and develop specific part-
nerships.
Utilizing a combination of advisory ser-
vices and training ensures that your or-
ganization is well positioned to identify
and develop these important partner-
ships on an ongoing basis.
CSR REPORTING & COMMUNICATIONS
Reporting and communications are criti-
cal to realizing value from CSR invest-
ments and activities and, when done
properly, involve the entire organization.
We can help an organization to review
their CSR Reporting and Communi-
cations, identify opportunities for in-
creased efficiency and value creation
and then help train key people to maxi-
mize value and benefits going forward.
We can also assist with the develop-
ment of standard or stand-alone reports
and with developing internal capac-
ity to develop these reports and, more
importantly, integrate them into a value
creation strategy (rather than an energy
and value draining strategy which is of-
ten the norm with CSR reporting)
SOCIAL VALUE BRAND ANALYSIS
Your business has a ‘social value brand’
whether you know it or not. It can help
you to create value, or it can be a drag
and cost you value. We can help you to
understand your social value brand and
use it to create shareholder value.
IN-HOUSE TRAINING/SEMINARS
We can work with you to design and
implement in-house training programs,
seminars and learning events. These
can be delivered at project sites, at cor-
porate retreats and events or other lo-
cations as desired.
LECTURES AND KEYNOTES
Our lectures and keynotes can help
educate, motivate and stimulate your
organization or your team. We are
available to deliver custom designed
content for corporate retreats, strat-
egy sessions, team meetings or other
events worldwide
CSR EVENTS
We can work with you and your organi-
zation to develop and deliver custom-
ized and strategic CSR events on a na-
tional, international and global scale.
The CSR Training Institute has a world-
class team and unparalleled global
experience and expertise. We would
welcome the opportunity to discuss
how we could help you and your orga-
nization achieve your CSR and sustain-
ability objectives. Contact us today.
www.csrtraininginstitute.com
4www.csrtraininginstitute.com
WAYNE DUNN
PROFESSIONAL PROFILE
Wayne Dunn has over
25 years of senior-level
global experience with
Corporate Social Re-
sponsibility projects,
including both stra-
tegic consulting and
direct on-the-ground
implementation, with industry experience
in a diverse range of sectors.
His projects have won major international
awards, been made into a Stanford Busi-
ness School Case Study and used as a
consultation best practice by Northern
Ireland Ministerial Advisory Group. He is a
frequent keynote speaker and lecturer at
major events worldwide, (see examples)
and publishes on CSR and strategy top-
ics. As well, he is an acclaimed educator
with extensive experience delivering CSR
lectures and programs throughout Africa
and globally.
Dunn is President and Founder of
the CSR Training Institute and Professor
of Practice in CSR at McGill. He’s a Stan-
ford University Sloan Fellow with a M.Sc. in
Management from the Stanford University
Graduate School of Business.  
Wayne is recognized globally as a CSR
pioneer and a veteran of 25+ years and
70+ projects in the space where business
meets society. His experience includes so-
cial and environmental sustainability work
with industry, governments, NGOs, IFIs
and multi-laterals, and directly with com-
munities. His work encompasses the de-
sign, development, implementation, moni-
toring and management of CSR projects,
CSR strategy and policy, as well as training
and support for Executives, Boards and
workers from all types of organizations,
including governments. He has worked in
over 35 countries and on every continent
with extensive experience in Africa, North
and South America.
Wayne - a Canadian citizen - has worked
around the world in many industries and
sectors including extensive experience
with Indigenous Peoples both in Canada
and globally. His work has won major in-
ternational awards and has been used
extensively as ‘best-practice’ by industry
and academia, including as a case study
by Stanford Business School and has
been featured on the front page of the
Wall Street Journal.
His acclaimed Certified Training Confer-
ences©
have trained hundreds of execu-
tives and leaders from industry, NGOs,
government and international organiza-
tions around the world, including over
200 trained in Sub-Saharan Africa.
Wayne is a globally recognized CSR
thought-leader and a highly acclaimed,
frequent lecturer and speaker on CSR,
economics, development and strategy at
events worldwide. His writings on CSR
are followed globally and he is currently
in discussions with a U.K. publisher inter-
ested in developing them into a book.
Wayne has also worked oil rigs, prospect-
ing, diamond drilling, logging, commer-
cial fishing, heavy equipment operator,
farming, truck driver, trapper and under-
water logging, and founded two start-
ups among many other wide-ranging life
experiences.  
Wayne’s career includes big successes,
and spectacular failures. He has learned
from both. As comfortable at a minesite
as working in the C-suite or addressing
major international events, he is effective
in both the jungle and the boardroom.
Wayne’s current and Recent
Past Positions Include:
•	 President & Founder, 		
CSR Training Institute
•	 Founding Member of the
Advisory Board of the EU
Africa Chamber of Commerce
•	 Professor of Practice in CSR, 		
McGill University
•	 Chaired the 2014 EU Africa 		
CSR Awards Gala
•	 Leading the 2015 EU Africa 		
CSRDialogues
•	 Jury Chair for the 2015 EU
Africa CSR Awards Gala
•	 Aboriginal Experts Group for 	
implementation of Canada’s 		
Extractive Sector Transparency
Measures Act
•	 4 years as Vice-Chairman of
the Canadian Council on / on
Board of Directors since 2004
•	 Founded and operates an
African/Canadian social
purpose venture, Baraka
Supplies, importing Ghanaian
products and marketing them
throughout North America
5www.csrtraininginstitute.com
PROJECT EXPERIENCE
Placer Dome Care Project (South Africa,
Mozambique, Swaziland, Lesotho & Bo-
tswana) Wayne was a key part of the lead-
ership team to design and implement this
ground-breaking partnership between
CIDA Inc. and Placer Dome. The project
was credited with ‘changing the social
face of the mining industry’ and won the
World Bank’s Development Innovation
Award the Nexen award as the top Cana-
dian CSR project (2004) and was made
into a Stanford case study.
EU Africa CSR Awards Gala (All of Af-
rican countries) Assisted the EU Africa
Chamber of Commerce with the planning
and execution of this event and served as
Chairman of the Jury for the November
2014 Gala and holds the same role for the
2015 event.
Strategic CSR Review/Plan (Tanzania)
Completed a detailed strategic review of
CSR issues, opportunities and challenges
for Placer Dome’s North Mara mine (Tan-
zania) just prior to Barrick’s acquisition of
Placer Dome.
AngloGold Ashanti, Community/CSR
Awards Jury member for South African
based AngloGold Ashanti’s global Com-
munity/CSR Awards competition.
EU Africa CSR Dialogues – Assisting the
EU Africa Chamber of Commerce to de-
velop and implement the EU Africa CSR
Dialogues.
National CSR Policy (Ghana) Advised
Government of Ghana on the develop-
ment and implementation of a national
CSR Policy.
Strategic CSR Review/Plan (Mali) Com-
pleted a detailed strategic review of CSR
issues, opportunities and challenges for
Nevsun Resources’ operations in Mali.
CSR Strategy and Support to Ghana Na-
tional Petroleum Corporation including
with industry wide issues and opportuni-
ties as well as project and partnership spe-
cific strategies and approaches.
HIV/AIDS programming in Southern Afri-
ca mining industry (South Africa, Mozam-
bique, Swaziland, Lesotho & Botswana).
Worked with Placer Dome and other in-
dustry leaders and stakeholders to facili-
tate the mining industry’s engagement in
HIV/AIDS programming.
Executive Program in CSR Strategy &
Management (South Africa & Ghana, with
participants from Mozambique, Kenya,
Tanzania, Uganda, Ethiopia and 7 other
African countries). Designed and led an
acclaimed executive program that trained
over 200 executives and leaders in Africa.
CSR Partnerships (Extractives) Provided
strategic advice and support on NGO
partnership selection and development to
mining and petroleum firms operating in
Africa and Asia.
Care+ (South Africa, Mozambique, Swazi-
land, Lesotho & Botswana) Worked with
Placer Dome and other industry leaders
and stakeholders to develop an outreach
program to help mitigate the socio-eco-
nomic impact of HIV/AIDS at the com-
munity and family level in labour sending
communities.
Wayne’s initial work on what came to be known as CSR began in northern Saskatch-
ewan in the late 1980s, working with indigenous peoples and the mining industry.
Early notable accomplishments include facilitating the first ever agreement between
a mining company and an Indigenous organization (Corona Gold / Reindeer Region
Economic Development Corporation), facilitating collaboration between the outfit-
ting industry and indigenous fishing communities and assisting the Uranium mining
industry (including Cameco) to develop and implement a highly successful CSR and
social license strategy (see report here and case study here). His pioneering work in
Indigenous development is outlined here.
Over the past two decades he has organized numerous international events, round
tables and development sessions including at the United Nations, World Bank and
Inter-American Development Bank. He has worked on and led over 70 CSR projects
spanning the globe a few of which are cited below.
Note that most of the projects share common themes including extractive sector
CSR, multi-sector CSR partnerships, next generation CSR, creating and transferring
global best practices, etc… To see more of Wayne’s project experience click here.
6www.csrtraininginstitute.com
PROJECT EXPERIENCE, CONTINUED
CSR Strategy & Partnerships (Golden Star
Resources, Ghana) Developed and assist-
ed with implementing a CSR Partnership
strategy to engage more effective with
NGOs, governments, international part-
ners and local communities.
Social Purpose Ventures – Conceived,
launched and run two Social Purpose Ven-
tures focused on commercially connect-
ing Ghana and North America (see SBM &
Baraka Supplies)
CSR Workshop (Ghana) In 2004 worked
with the Minerals Commission and the
Ghana Chamber of Mines to organize the
first ever CSR event in Ghana, bringing to-
gether national stakeholders and key ini-
tiatives and stakeholders from elsewhere
on the continent, including Southern and
Eastern Africa.
Mining and CSR Policy – Ad-hoc advice
and support to Ghana Minerals Commis-
sion and Ghana’s Minister of Lands and
Natural Resources on CSR, social license
and associated issues and strategies.
CSR Partnerships – Advised and supported
4 international NGOs on CSR partnership
development, strategy and networking.
CSR Strategy & Advice – (Mining) Provide
ad-hoc strategic advice and capacity de-
velopment related to CSR and associated
strategy support to 14 mining companies
operating in 18 different countries.
Education & CSR – Provided strategic ad-
vice and support to various universities
and technical training institutes in Ghana
on private sector collaboration and CSR.
Aboriginal Expert Group (Member) To
advise the Government of Canada on the
implementation of the Extractive Sector
Transparency Measures Act (ESTMA).
Africa Mining Vision / African Mineral De-
velopment Centre. Assisted the Govern-
ment of Ghana and the UNECA’s African
Mineral Development Centre with plan-
ning and negotiations leading to Ghana’s
engagement in the development of a
Country Mining Vision.
CSR Strategy & Advice (Petroleum) Pro-
vide ad-hoc strategic advice and capacity
development related to CSR and associat-
ed strategy to several major international
petroleum companies.
Inuit Impact Benefits Agreement – Pro-
vided strategic support and assistance to
Kitikmeot Inuit Association in the first ever
Impact Benefits Agreement negotiations
to take place in Nunavut.
South-South HIV/AIDS - Programming
technology transfer (South Africa, Mozam-
bique, Papua New Guinea). Working with
Placer Dome, World Bank, CIDA Inc and
key stakeholders in Mozambique, Papua
New Guinea and South Africa used African
HIV/AIDS programming experience to as-
sist Papua New Guinea to develop a stra-
tegic public private partnership approach
to HIV/AIDS programming.
CSR Value Continuum – Designed and de-
veloped a number of next generation CSR
tools and frameworks that facilitate prag-
matic application of practical shared value
concepts (see article).
CSR Metrics & Reporting – Assisted nu-
merous clients with a range of CSR Metrics
and Reporting strategies, solutions and
implementation plans.
CSR Knowledge Centre – created the CSR
Knowledge Centre and authored numer-
ous strategic application and learning
guides on CSR.
In addition to the above there are many
more projects in Africa, throughout
Canada and globally, including many
with Indigenous Peoples in Canada and
throughout the Americas.
7www.csrtraininginstitute.com
SELECT RECENT LECTURES & KEYNOTE PRESENTATIONS
CSR STRATEGY AND IMPLEMENTATION
Aligning Interests: CSR, Social Enter-
prise and beyond. Soul of the Next
Economy Forum Calgary, Canada | Oct
2014 [click for slides]
Community Relations/CSR: Creating
Value for industry and Community
International Congress on Community Re-
lations, Lima, Peru | August 2014
[click for slides]
Aligning Interests: Stakeholder En-
gagement Tools & Strategies Effec-
tive Stakeholder Engagement program,
London, England | October 2014
[click for slides]
CSR in Africa: EU Africa CSR Awards |
Gala, Brussels, Belgium | Nov 2014
CSR Value Continuum: Another Way to
Think About Shared Value Canada In-
donesia Chamber of Commerce Break-
fast Briefing, Jakarta, Indonesia | May
2014 [click for slides]
Systematic Approaches to CSR: Tools,
Techniques & Frameworks McGill Uni-
versity, Executive Program on CSR
Strategy and Management, Accra, Gha-
na | April 2014 [click for slides]
Relationships Matter! Acquiring, main-
taining and losing social license. PDAC
CSR Seminar Series Toronto, Canada |
March 2014
CSR: It Is All About Value Mining Indus-
try Event, SPAN OMS Vancouver, Cana-
da | Feb 2014 [click for slides]
Thinking About CSR In Practice: Learn-
ings From Decades In The Trenches
McGill University, Executive Program
on CSR Strategy and Management Ac-
cra, Ghana | Nov 2013 [click for slides]
CSR, Value & Responsibility: Sharehold-
ers, Communities and Governments
Canada-East Africa CSR Forum on De-
veloping CSR Policies and Guidelines
Dar es Salaam, Tanzania | Sept 2013
[click for slides]
CSR & Value Creation: Shareholders,
Communities And Governments Key-
note Address to UN Global Compact
Annual Awards Banquet / Inaugural
National Public Lecture on CSR Accra,
Ghana | Sept 2013 [click for slides]
Thinking About CSR In Practice:
Thoughts, Tools & Examples McGill
University, Executive Program on CSR
Strategy and Management Cape Town,
South Africa | May 2013 [click for slides]
Role of Private Sector in International
Development McGill University, ISID
Executive Education Program on In-
ternational Development | Vancouver,
Canada | June 2012 [click for slides]
Mining & Corporate Social Responsibility
University for Development Studies
Wa, Ghana | Oct 2011 [click for slides]
Getting Here from There Sloan Fellow-
ship/Master’s Program – 50th Anniver-
sary Celebration Stanford University
Graduate School of Business Stanford,
CA | September 2007
[link for youtube video]
CSR: Integrating Financial, Social And
Environmental Value Creation Cana-
da/Ghana Inaugural Seminar on Corpo-
rate Social Responsibility Accra, Ghana
| February 2006 [click for slides]
Beyond the Paycheck: Placer Dome’s
CSR Program in Southern Africa
Leading Social Innovation Across Sec-
tors: Net Impact Conference Stanford
University Graduate School of Business
Stanford, CA, | November 2005
[click for slides]
CSR and Corporate Strategy in South
Africa CSR in Africa Canadian Council
on Africa Calgary, Canada | June 2003
[click for slides]
CSR Metrics: You Can’t Measure Tem-
perature With A Speedometer (Read)
Eleven Strategies For Maximizing
Value From CSR (Read)
Thirteen Mistakes That Prevent and
Destroy Multi-Sector Partnerships
(Read)
Natural CSR Partnerships–Unnatural
Partners: Multi-Sector Partnerships
(Read)
NHL Sustainability Report: Good, But
Incomplete (Read)
Twelve Strategies For CSR In Budget
Crunch Times (Read)
From Pariah To Exemplar: Worst To
First Six Best Practices (Read)
Seven Strategies For Engaging Internal
Stakeholders On CSR (Read)
Eleven Mistakes To Avoid In CSR Com-
munications (Read)
Eight Self-Serving Steps To Create A
CSR Program (Read)
Five Common Mistakes In Stakeholder
Engagement (Read)
Another Perspective On Shared Value:
The CSR Value Continuum (Read)
Smarter CSR Budgets: Connecting
Value & Budget (Read)
Don’t Be An Altruistic Angel! (Read)
Six Best Practices In Stakeholder
Engagement (Read)
Twenty Eight Expert Tips On Stake-
holder Engagement (Read)
Professor Dunn’s lectures and keynotes on CSR are widely praised for being informative, education and thought provoking.
Drawing on his extensive CSR project, policy and strategy experience and building from his writings and teachings on the
subject and his own hands-on industry experience he is able to engage and entertain audiences of all types.
Professor Dunn has authored a series of articles on various aspects of CSR strategy and implementation (available here).
Below are some of the articles with hyperlinks to the online PDFs.
Please feel free to contact Wayne
directly for additional information:
wayne@csrtraininginstitute.com
+1.250.701.6088
Steve Dennis is a motivated, insightful, cross culturally aware
implementer of programs, manager of conflicts, adult trainer and
resourceful social problem solver. He is a key member of the CSR
Training Institute Faculty and leadership team.
His bachelor’s degree in civil engineering gives him the technical
tools to navigate the intricacies of the extractive industry.
Meanwhile, his master’s degree in international relations, focused
on conflict, conflict management and resolution, serves him in his
work overseas implementing programs in challenging contexts.
For 12 years, Steve has lived and worked overseas in Sri Lanka, South Sudan, Somalia,
Ivory Coast, The Netherlands, Chad, Kenya, Australia, Malawi and South Africa. In this
time, Steve has been involved in all phases of project development, implementation
and closure, been the in-charge
with responsibilities of focal point
for community liaison, stake-
holder engagement and grievance
management, as well as respon-
sible for conflict management and
resolution. He has been recog-
nized by the University of Toronto
Engineering Alumni Association
for distinguishing himself in the
profession, the community, the
university and other related fields.
On partnerships, Steve has proven
through inclusive committed
conversation, clean language,
patient listening and motivation to
find shared prosperity, conflicts can
be cleared and partnerships fostered. In conflicts, Steve is a bridge builder, moving
conflicting positions to solutions based on shared interests.
From a young age, training has been a passion of Steve’s. From training tall ship sailors
to conflict and risk management to relationship building in conflict zones, Steve has a
longstanding history of effectively delivering the learning people require. As a trainer,
Steve applies adult learning theory to tailor structured training modalities to achieve
learning needs.
STEVE DENNIS
East Africa Coordinator
CSR Training Institute
steve@csrtraininginstitute.com
www.csrtraininginstitute.cominfo@csrtraininginstitute.com
Strategy, Consulting and
Training to support leaders
and organizations to create
shareholder value and societal
value, simultaneously.
HELPING BUSINESSES
SERVE SHAREHOLDERS
AND SOCIETY
CSR TRAINING INSTITUTE TEAM
WHAT OTHERS HAVE TO SAY
HELPING BUSINESSES
SERVE SHAREHOLDERS
AND SOCIETY
The CSR Training Institute team brings together a global group of
CSR, business and development experts. The team’s experience spans
hundreds of projects scattered throughout every continent and across
many industries and sectors.
“A practical and realistic approach to CSR, blending theory and practice to
develop realistic models and approaches to address real-world challenges.”
Dr. Ellis Armstrong
Former CFO, BP Exploration
“…coherent, thoughtful, stimulating and insightful… state of the art! The
network of participants from the public, private and civil society sectors
was incredible, some of the leading experts in the field.”
Kojo Busia, Ph. D.
Snr. Mineral Sector Governance Advisor
United Nations Economic Commission for Africa/UNECA
“…pragmatic blend of theory and practice, very applicable to helping
organizations meet real-world challenges.”
Frank McShane
Manager, Corporate Responsibility Policy and Ethics, Talisman Energy
“The program enhanced the CSR knowledge and strategic skills of our
Kosmos Energy Ghana team, and offered the participants a platform
for networking with professionals from other organisations across Af-
rica and Ghana.”
Reg Manhas
Sr VP Kosmos Energy
“Very much helpful Wayne; some of the tips and questions you gave
will be an extremely helpful guide in the process of developing a CSR
Strategy for my company”
Emmanuel Aubynn
Regional Social Responsibility Manager, Newmont Africa
“This brought a level of strategic thinking to our CSR initiatives that
had been lacking.”
Patch Bonkemeyer
Group CEO, Cape Pine Investment Holdings, South Africa
80% RATED IT THEIR BEST EVER
OR ONE OF THE TOP 3
60%
EXCELLENT
49%
TOP 3
36%
VERY GOOD
29%
BEST EVER
6%
FAIRLY GOOD
22%
BETTER THAN
MOST
www.csrtraininginstitute.com
info@csrtraininginstitute.com
Professor Wayne Dunn
President, CSR Training Institute
Professor of Practice in CSR at McGill University
OVERALL SATISFACTION RATING

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CSR Training Institute. Information Package

  • 1. Strategy, Consulting and Training to support leaders and organizations to create shareholder value and societal value, simultaneously. www.csrtraininginstitute.com This is rapidly becoming a dominant reality across industries, geographies and sectors. Shareholder value is increasingly linked with societal value. THE WORLD HAS CHANGED.
  • 2. 2 ABOUT US The CSR Training Institute began from a lifelong passion for developing ground- breaking ways that business can serve both shareholders and society. We are a small, committed team fo- cused on helping organizations of all types to create and capture value at the intersection of business and society. We do this by: Providing consulting, communication and advisory services to business, government, NGOs and multi-lateral and international organizations; Developing and delivering training programs and events that motivate, inspire and transform people and organizations; Sharing knowledge and information through writings, lectures and key- note presentations; Our work is all about creating shareholder and societal value, simultaneously. Rather than asking the world to come to us, our services and programs are available for delivery world-wide, our writings are shared freely and we are available for speaking and keynote en- gagements worldwide. Our work is not for anyone who wants a prescriptive, cookie-cutter, formu- laic approach. We help clients develop strategies and solutions that make long- term, value and sustainability impacts. Consulting, communication and adviso- ry services clients will work hand in hand with us to co-discover and co-create new ways of building and maintaining shareholder and societal value. We don’t do quick fixes or superficial work. Organizations wanting ‘window dressing’ or a ‘quick fix’ do not tend to benefit from our services. Contact us for more information. www.csrtraininginstitute.com
  • 3. PROGRAMS AND SERVICES 3 The world has changed. Shareholder value is increasingly linked with societal value. This is becoming a dominant re- ality across industries, geographies and sectors. The space where business meets soci- ety is growing in importance and be- coming a key source of competitive ad- vantage for organizations of all types. Our mission is to help businesses and organizations thrive in this new reality; efficiently creating value for sharehold- ers and society. We are uniquely qualified to provide a customized blend of consulting, strat- egy and training services, helping to transform organizations and teams. We use an advisory services approach to work with teams, groups and entire or- ganizations to help with strategic and operational issues and integrate that with customized training to help turn challenges into opportunities. Some ex- amples include: FRESH-EYES REVIEWS  We have consistently found that an ex- perienced set of ‘fresh-eyes’ can build on existing work and knowledge and bring new perspectives to the complex and in- terwoven sets of risks, opportunities and issues that modern business operates in. This is true whether you are dealing with the evolving social and regulatory envi- ronment of an extractive sector project or the intricate combination of supply- chain issues, brand management and consumer desires that drive success in fast moving consumer goods. FINDING THE VALUE CSR and sustainability spending is of- ten more focused on societal value than shareholder value. This leaves money on the table. We help companies to cre- ate and capture more shareholder value from existing CSR and sustainability programs. CSR SWOT – DISCOVER RISK, VALUE AND MORE   CSR budgets, requirements and exter- nal expectations have increased astro- nomically in recent years. At the same time the depth and breadth of stake- holder groups and related interest has continued to grow. CSR and Sustainability are significant costs to modern corporations in many sec- tors. And failure to ‘get it right’ is a huge risk with po- tentially devastating impacts on brand, projects, careers and even companies. A CSR SWOT analysis can help orga- nizations to discover risk and value and simply be more efficient at con- verting CSR budgets to shareholder and societal value. STRATEGIC CSR PLANNING AND IMPLEMENTATION We work with Boards and Executives to review, or we can assist with implemen- tation including executive support, field implementation, training and mentor- ing, or create a strategic CSR plan for their organization. STAKEHOLDER ENGAGEMENT Strategy, structure and process are key to stakeholder engagement. We can provide a range of implementation sup- port including execution and custom- ized training and mentoring. We work with organizations to review their strat- egy, structure and process, helping to identify enhancement opportunities. CSR PARTNERSHIP DEVELOPMENT CSR Partnerships can be an efficient means to deliver both developmental value to the community and value to the organization. Whether it is a busi- ness partnering with a development partner, a government ministry partner- ing with industry or other partnerships there is a potential for synergy and im- proved and broadened value creation. We can work with your organization to review/develop your CSR partnership strategy and then work with your team to identify and develop specific part- nerships. Utilizing a combination of advisory ser- vices and training ensures that your or- ganization is well positioned to identify and develop these important partner- ships on an ongoing basis. CSR REPORTING & COMMUNICATIONS Reporting and communications are criti- cal to realizing value from CSR invest- ments and activities and, when done properly, involve the entire organization. We can help an organization to review their CSR Reporting and Communi- cations, identify opportunities for in- creased efficiency and value creation and then help train key people to maxi- mize value and benefits going forward. We can also assist with the develop- ment of standard or stand-alone reports and with developing internal capac- ity to develop these reports and, more importantly, integrate them into a value creation strategy (rather than an energy and value draining strategy which is of- ten the norm with CSR reporting) SOCIAL VALUE BRAND ANALYSIS Your business has a ‘social value brand’ whether you know it or not. It can help you to create value, or it can be a drag and cost you value. We can help you to understand your social value brand and use it to create shareholder value. IN-HOUSE TRAINING/SEMINARS We can work with you to design and implement in-house training programs, seminars and learning events. These can be delivered at project sites, at cor- porate retreats and events or other lo- cations as desired. LECTURES AND KEYNOTES Our lectures and keynotes can help educate, motivate and stimulate your organization or your team. We are available to deliver custom designed content for corporate retreats, strat- egy sessions, team meetings or other events worldwide CSR EVENTS We can work with you and your organi- zation to develop and deliver custom- ized and strategic CSR events on a na- tional, international and global scale. The CSR Training Institute has a world- class team and unparalleled global experience and expertise. We would welcome the opportunity to discuss how we could help you and your orga- nization achieve your CSR and sustain- ability objectives. Contact us today. www.csrtraininginstitute.com
  • 4. 4www.csrtraininginstitute.com WAYNE DUNN PROFESSIONAL PROFILE Wayne Dunn has over 25 years of senior-level global experience with Corporate Social Re- sponsibility projects, including both stra- tegic consulting and direct on-the-ground implementation, with industry experience in a diverse range of sectors. His projects have won major international awards, been made into a Stanford Busi- ness School Case Study and used as a consultation best practice by Northern Ireland Ministerial Advisory Group. He is a frequent keynote speaker and lecturer at major events worldwide, (see examples) and publishes on CSR and strategy top- ics. As well, he is an acclaimed educator with extensive experience delivering CSR lectures and programs throughout Africa and globally. Dunn is President and Founder of the CSR Training Institute and Professor of Practice in CSR at McGill. He’s a Stan- ford University Sloan Fellow with a M.Sc. in Management from the Stanford University Graduate School of Business.   Wayne is recognized globally as a CSR pioneer and a veteran of 25+ years and 70+ projects in the space where business meets society. His experience includes so- cial and environmental sustainability work with industry, governments, NGOs, IFIs and multi-laterals, and directly with com- munities. His work encompasses the de- sign, development, implementation, moni- toring and management of CSR projects, CSR strategy and policy, as well as training and support for Executives, Boards and workers from all types of organizations, including governments. He has worked in over 35 countries and on every continent with extensive experience in Africa, North and South America. Wayne - a Canadian citizen - has worked around the world in many industries and sectors including extensive experience with Indigenous Peoples both in Canada and globally. His work has won major in- ternational awards and has been used extensively as ‘best-practice’ by industry and academia, including as a case study by Stanford Business School and has been featured on the front page of the Wall Street Journal. His acclaimed Certified Training Confer- ences© have trained hundreds of execu- tives and leaders from industry, NGOs, government and international organiza- tions around the world, including over 200 trained in Sub-Saharan Africa. Wayne is a globally recognized CSR thought-leader and a highly acclaimed, frequent lecturer and speaker on CSR, economics, development and strategy at events worldwide. His writings on CSR are followed globally and he is currently in discussions with a U.K. publisher inter- ested in developing them into a book. Wayne has also worked oil rigs, prospect- ing, diamond drilling, logging, commer- cial fishing, heavy equipment operator, farming, truck driver, trapper and under- water logging, and founded two start- ups among many other wide-ranging life experiences.   Wayne’s career includes big successes, and spectacular failures. He has learned from both. As comfortable at a minesite as working in the C-suite or addressing major international events, he is effective in both the jungle and the boardroom. Wayne’s current and Recent Past Positions Include: • President & Founder, CSR Training Institute • Founding Member of the Advisory Board of the EU Africa Chamber of Commerce • Professor of Practice in CSR, McGill University • Chaired the 2014 EU Africa CSR Awards Gala • Leading the 2015 EU Africa CSRDialogues • Jury Chair for the 2015 EU Africa CSR Awards Gala • Aboriginal Experts Group for implementation of Canada’s Extractive Sector Transparency Measures Act • 4 years as Vice-Chairman of the Canadian Council on / on Board of Directors since 2004 • Founded and operates an African/Canadian social purpose venture, Baraka Supplies, importing Ghanaian products and marketing them throughout North America
  • 5. 5www.csrtraininginstitute.com PROJECT EXPERIENCE Placer Dome Care Project (South Africa, Mozambique, Swaziland, Lesotho & Bo- tswana) Wayne was a key part of the lead- ership team to design and implement this ground-breaking partnership between CIDA Inc. and Placer Dome. The project was credited with ‘changing the social face of the mining industry’ and won the World Bank’s Development Innovation Award the Nexen award as the top Cana- dian CSR project (2004) and was made into a Stanford case study. EU Africa CSR Awards Gala (All of Af- rican countries) Assisted the EU Africa Chamber of Commerce with the planning and execution of this event and served as Chairman of the Jury for the November 2014 Gala and holds the same role for the 2015 event. Strategic CSR Review/Plan (Tanzania) Completed a detailed strategic review of CSR issues, opportunities and challenges for Placer Dome’s North Mara mine (Tan- zania) just prior to Barrick’s acquisition of Placer Dome. AngloGold Ashanti, Community/CSR Awards Jury member for South African based AngloGold Ashanti’s global Com- munity/CSR Awards competition. EU Africa CSR Dialogues – Assisting the EU Africa Chamber of Commerce to de- velop and implement the EU Africa CSR Dialogues. National CSR Policy (Ghana) Advised Government of Ghana on the develop- ment and implementation of a national CSR Policy. Strategic CSR Review/Plan (Mali) Com- pleted a detailed strategic review of CSR issues, opportunities and challenges for Nevsun Resources’ operations in Mali. CSR Strategy and Support to Ghana Na- tional Petroleum Corporation including with industry wide issues and opportuni- ties as well as project and partnership spe- cific strategies and approaches. HIV/AIDS programming in Southern Afri- ca mining industry (South Africa, Mozam- bique, Swaziland, Lesotho & Botswana). Worked with Placer Dome and other in- dustry leaders and stakeholders to facili- tate the mining industry’s engagement in HIV/AIDS programming. Executive Program in CSR Strategy & Management (South Africa & Ghana, with participants from Mozambique, Kenya, Tanzania, Uganda, Ethiopia and 7 other African countries). Designed and led an acclaimed executive program that trained over 200 executives and leaders in Africa. CSR Partnerships (Extractives) Provided strategic advice and support on NGO partnership selection and development to mining and petroleum firms operating in Africa and Asia. Care+ (South Africa, Mozambique, Swazi- land, Lesotho & Botswana) Worked with Placer Dome and other industry leaders and stakeholders to develop an outreach program to help mitigate the socio-eco- nomic impact of HIV/AIDS at the com- munity and family level in labour sending communities. Wayne’s initial work on what came to be known as CSR began in northern Saskatch- ewan in the late 1980s, working with indigenous peoples and the mining industry. Early notable accomplishments include facilitating the first ever agreement between a mining company and an Indigenous organization (Corona Gold / Reindeer Region Economic Development Corporation), facilitating collaboration between the outfit- ting industry and indigenous fishing communities and assisting the Uranium mining industry (including Cameco) to develop and implement a highly successful CSR and social license strategy (see report here and case study here). His pioneering work in Indigenous development is outlined here. Over the past two decades he has organized numerous international events, round tables and development sessions including at the United Nations, World Bank and Inter-American Development Bank. He has worked on and led over 70 CSR projects spanning the globe a few of which are cited below. Note that most of the projects share common themes including extractive sector CSR, multi-sector CSR partnerships, next generation CSR, creating and transferring global best practices, etc… To see more of Wayne’s project experience click here.
  • 6. 6www.csrtraininginstitute.com PROJECT EXPERIENCE, CONTINUED CSR Strategy & Partnerships (Golden Star Resources, Ghana) Developed and assist- ed with implementing a CSR Partnership strategy to engage more effective with NGOs, governments, international part- ners and local communities. Social Purpose Ventures – Conceived, launched and run two Social Purpose Ven- tures focused on commercially connect- ing Ghana and North America (see SBM & Baraka Supplies) CSR Workshop (Ghana) In 2004 worked with the Minerals Commission and the Ghana Chamber of Mines to organize the first ever CSR event in Ghana, bringing to- gether national stakeholders and key ini- tiatives and stakeholders from elsewhere on the continent, including Southern and Eastern Africa. Mining and CSR Policy – Ad-hoc advice and support to Ghana Minerals Commis- sion and Ghana’s Minister of Lands and Natural Resources on CSR, social license and associated issues and strategies. CSR Partnerships – Advised and supported 4 international NGOs on CSR partnership development, strategy and networking. CSR Strategy & Advice – (Mining) Provide ad-hoc strategic advice and capacity de- velopment related to CSR and associated strategy support to 14 mining companies operating in 18 different countries. Education & CSR – Provided strategic ad- vice and support to various universities and technical training institutes in Ghana on private sector collaboration and CSR. Aboriginal Expert Group (Member) To advise the Government of Canada on the implementation of the Extractive Sector Transparency Measures Act (ESTMA). Africa Mining Vision / African Mineral De- velopment Centre. Assisted the Govern- ment of Ghana and the UNECA’s African Mineral Development Centre with plan- ning and negotiations leading to Ghana’s engagement in the development of a Country Mining Vision. CSR Strategy & Advice (Petroleum) Pro- vide ad-hoc strategic advice and capacity development related to CSR and associat- ed strategy to several major international petroleum companies. Inuit Impact Benefits Agreement – Pro- vided strategic support and assistance to Kitikmeot Inuit Association in the first ever Impact Benefits Agreement negotiations to take place in Nunavut. South-South HIV/AIDS - Programming technology transfer (South Africa, Mozam- bique, Papua New Guinea). Working with Placer Dome, World Bank, CIDA Inc and key stakeholders in Mozambique, Papua New Guinea and South Africa used African HIV/AIDS programming experience to as- sist Papua New Guinea to develop a stra- tegic public private partnership approach to HIV/AIDS programming. CSR Value Continuum – Designed and de- veloped a number of next generation CSR tools and frameworks that facilitate prag- matic application of practical shared value concepts (see article). CSR Metrics & Reporting – Assisted nu- merous clients with a range of CSR Metrics and Reporting strategies, solutions and implementation plans. CSR Knowledge Centre – created the CSR Knowledge Centre and authored numer- ous strategic application and learning guides on CSR. In addition to the above there are many more projects in Africa, throughout Canada and globally, including many with Indigenous Peoples in Canada and throughout the Americas.
  • 7. 7www.csrtraininginstitute.com SELECT RECENT LECTURES & KEYNOTE PRESENTATIONS CSR STRATEGY AND IMPLEMENTATION Aligning Interests: CSR, Social Enter- prise and beyond. Soul of the Next Economy Forum Calgary, Canada | Oct 2014 [click for slides] Community Relations/CSR: Creating Value for industry and Community International Congress on Community Re- lations, Lima, Peru | August 2014 [click for slides] Aligning Interests: Stakeholder En- gagement Tools & Strategies Effec- tive Stakeholder Engagement program, London, England | October 2014 [click for slides] CSR in Africa: EU Africa CSR Awards | Gala, Brussels, Belgium | Nov 2014 CSR Value Continuum: Another Way to Think About Shared Value Canada In- donesia Chamber of Commerce Break- fast Briefing, Jakarta, Indonesia | May 2014 [click for slides] Systematic Approaches to CSR: Tools, Techniques & Frameworks McGill Uni- versity, Executive Program on CSR Strategy and Management, Accra, Gha- na | April 2014 [click for slides] Relationships Matter! Acquiring, main- taining and losing social license. PDAC CSR Seminar Series Toronto, Canada | March 2014 CSR: It Is All About Value Mining Indus- try Event, SPAN OMS Vancouver, Cana- da | Feb 2014 [click for slides] Thinking About CSR In Practice: Learn- ings From Decades In The Trenches McGill University, Executive Program on CSR Strategy and Management Ac- cra, Ghana | Nov 2013 [click for slides] CSR, Value & Responsibility: Sharehold- ers, Communities and Governments Canada-East Africa CSR Forum on De- veloping CSR Policies and Guidelines Dar es Salaam, Tanzania | Sept 2013 [click for slides] CSR & Value Creation: Shareholders, Communities And Governments Key- note Address to UN Global Compact Annual Awards Banquet / Inaugural National Public Lecture on CSR Accra, Ghana | Sept 2013 [click for slides] Thinking About CSR In Practice: Thoughts, Tools & Examples McGill University, Executive Program on CSR Strategy and Management Cape Town, South Africa | May 2013 [click for slides] Role of Private Sector in International Development McGill University, ISID Executive Education Program on In- ternational Development | Vancouver, Canada | June 2012 [click for slides] Mining & Corporate Social Responsibility University for Development Studies Wa, Ghana | Oct 2011 [click for slides] Getting Here from There Sloan Fellow- ship/Master’s Program – 50th Anniver- sary Celebration Stanford University Graduate School of Business Stanford, CA | September 2007 [link for youtube video] CSR: Integrating Financial, Social And Environmental Value Creation Cana- da/Ghana Inaugural Seminar on Corpo- rate Social Responsibility Accra, Ghana | February 2006 [click for slides] Beyond the Paycheck: Placer Dome’s CSR Program in Southern Africa Leading Social Innovation Across Sec- tors: Net Impact Conference Stanford University Graduate School of Business Stanford, CA, | November 2005 [click for slides] CSR and Corporate Strategy in South Africa CSR in Africa Canadian Council on Africa Calgary, Canada | June 2003 [click for slides] CSR Metrics: You Can’t Measure Tem- perature With A Speedometer (Read) Eleven Strategies For Maximizing Value From CSR (Read) Thirteen Mistakes That Prevent and Destroy Multi-Sector Partnerships (Read) Natural CSR Partnerships–Unnatural Partners: Multi-Sector Partnerships (Read) NHL Sustainability Report: Good, But Incomplete (Read) Twelve Strategies For CSR In Budget Crunch Times (Read) From Pariah To Exemplar: Worst To First Six Best Practices (Read) Seven Strategies For Engaging Internal Stakeholders On CSR (Read) Eleven Mistakes To Avoid In CSR Com- munications (Read) Eight Self-Serving Steps To Create A CSR Program (Read) Five Common Mistakes In Stakeholder Engagement (Read) Another Perspective On Shared Value: The CSR Value Continuum (Read) Smarter CSR Budgets: Connecting Value & Budget (Read) Don’t Be An Altruistic Angel! (Read) Six Best Practices In Stakeholder Engagement (Read) Twenty Eight Expert Tips On Stake- holder Engagement (Read) Professor Dunn’s lectures and keynotes on CSR are widely praised for being informative, education and thought provoking. Drawing on his extensive CSR project, policy and strategy experience and building from his writings and teachings on the subject and his own hands-on industry experience he is able to engage and entertain audiences of all types. Professor Dunn has authored a series of articles on various aspects of CSR strategy and implementation (available here). Below are some of the articles with hyperlinks to the online PDFs. Please feel free to contact Wayne directly for additional information: wayne@csrtraininginstitute.com +1.250.701.6088
  • 8. Steve Dennis is a motivated, insightful, cross culturally aware implementer of programs, manager of conflicts, adult trainer and resourceful social problem solver. He is a key member of the CSR Training Institute Faculty and leadership team. His bachelor’s degree in civil engineering gives him the technical tools to navigate the intricacies of the extractive industry. Meanwhile, his master’s degree in international relations, focused on conflict, conflict management and resolution, serves him in his work overseas implementing programs in challenging contexts. For 12 years, Steve has lived and worked overseas in Sri Lanka, South Sudan, Somalia, Ivory Coast, The Netherlands, Chad, Kenya, Australia, Malawi and South Africa. In this time, Steve has been involved in all phases of project development, implementation and closure, been the in-charge with responsibilities of focal point for community liaison, stake- holder engagement and grievance management, as well as respon- sible for conflict management and resolution. He has been recog- nized by the University of Toronto Engineering Alumni Association for distinguishing himself in the profession, the community, the university and other related fields. On partnerships, Steve has proven through inclusive committed conversation, clean language, patient listening and motivation to find shared prosperity, conflicts can be cleared and partnerships fostered. In conflicts, Steve is a bridge builder, moving conflicting positions to solutions based on shared interests. From a young age, training has been a passion of Steve’s. From training tall ship sailors to conflict and risk management to relationship building in conflict zones, Steve has a longstanding history of effectively delivering the learning people require. As a trainer, Steve applies adult learning theory to tailor structured training modalities to achieve learning needs. STEVE DENNIS East Africa Coordinator CSR Training Institute steve@csrtraininginstitute.com www.csrtraininginstitute.cominfo@csrtraininginstitute.com Strategy, Consulting and Training to support leaders and organizations to create shareholder value and societal value, simultaneously.
  • 9. HELPING BUSINESSES SERVE SHAREHOLDERS AND SOCIETY CSR TRAINING INSTITUTE TEAM WHAT OTHERS HAVE TO SAY HELPING BUSINESSES SERVE SHAREHOLDERS AND SOCIETY The CSR Training Institute team brings together a global group of CSR, business and development experts. The team’s experience spans hundreds of projects scattered throughout every continent and across many industries and sectors. “A practical and realistic approach to CSR, blending theory and practice to develop realistic models and approaches to address real-world challenges.” Dr. Ellis Armstrong Former CFO, BP Exploration “…coherent, thoughtful, stimulating and insightful… state of the art! The network of participants from the public, private and civil society sectors was incredible, some of the leading experts in the field.” Kojo Busia, Ph. D. Snr. Mineral Sector Governance Advisor United Nations Economic Commission for Africa/UNECA “…pragmatic blend of theory and practice, very applicable to helping organizations meet real-world challenges.” Frank McShane Manager, Corporate Responsibility Policy and Ethics, Talisman Energy “The program enhanced the CSR knowledge and strategic skills of our Kosmos Energy Ghana team, and offered the participants a platform for networking with professionals from other organisations across Af- rica and Ghana.” Reg Manhas Sr VP Kosmos Energy “Very much helpful Wayne; some of the tips and questions you gave will be an extremely helpful guide in the process of developing a CSR Strategy for my company” Emmanuel Aubynn Regional Social Responsibility Manager, Newmont Africa “This brought a level of strategic thinking to our CSR initiatives that had been lacking.” Patch Bonkemeyer Group CEO, Cape Pine Investment Holdings, South Africa 80% RATED IT THEIR BEST EVER OR ONE OF THE TOP 3 60% EXCELLENT 49% TOP 3 36% VERY GOOD 29% BEST EVER 6% FAIRLY GOOD 22% BETTER THAN MOST www.csrtraininginstitute.com info@csrtraininginstitute.com Professor Wayne Dunn President, CSR Training Institute Professor of Practice in CSR at McGill University OVERALL SATISFACTION RATING