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20200310 Adaptive Challenge 解決へのヒント リフレクティングのワーク
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warumonogakari,tumibito Kato
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3/10でおこなわれた「3月 エンジニアリングマネージャ、マネジメントで苦労中の人 Meetup」の資料です。
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20200310 Adaptive Challenge 解決へのヒント リフレクティングのワーク
1.
Adaptive Challenge 解決へのヒント 対話を進めるために 聴くと話す、リフレクティングのワーク #EM_NAGOYA 2020/03/10 @warumonogakari /
かとうひろし
2.
すすめかたの説明
3.
で、本日は ● より対話を広げ深めるために、公開 噂話(リフレクティング)という手 法を使います ● これは横で様子を聞いていた人々が また対話をするアプローチです
4.
で、本日は ● 聴く人と話す人、それ以外の方々でわか れます。 ● 話す人は、関心ごとを話します(特に話 題を問いません) ●
聴く人は、「うん、うん」「そう、そ う」「それで」と促しながらひたすら聴 きます(自分からは話さないで)
5.
公開噂話(リフレクティングをする)際には 自らの中の 「今この瞬間に、頭の中に浮かんだ ことや身体に起きてきた感覚」につ いて注意をむけて聞きます。 対話をはじめる際には、観察時の ・頭に浮かんだこと ・身体に起きてきた感覚 をきっかけに対話をはじめます。 自分の頭の中に浮かんだことを、「いかがでしょうか」 とさまざまな飲み物が乗っているお盆に新たに載せるイ メージで場に差し出します。
6.
頭の中にうかんだことは、必ずしも価値観 や信念に根ざしたものとは限りません。 価値観 頭にうかんだこと 生物としての感情 人間としての信念 信条 経験 経験や生物の感情であることも。 その場かぎりの思いとして気軽にとらえましょう。
7.
全員が聴く・話す、リフレクティングする、すべ て経験できるように順繰りに 聴く 話す リフレク ティング リフレク ティング 聴く話す リフレク ティング リフレク ティング 聴く 話す リフレク ティング リフレク ティング 聴く 話す リフレク ティング リフレク ティング 1回
聴く・話す 5分、リフレクティング2分、全員1分 リフレクティングする際は、聴く人・話す人に背中むけて
8.
やってみましょう
9.
どうでしたか?
10.
どうでしたか? • 普段より、聴いてもらえた • 普段より、話せた •
公開噂話の助言が素直にきけた • 公開噂話で、助言がしやすかった ってなっていました?
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