11. Still want to know Why Retain??? Because Customer Retention brings even more SUCCESS!
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13. Tips for Succeeding at CR Find out what customers want & whatcauses them to stay or leave? Proactively collect and promote customer feedback. Analyze customer feedback to gain valuable insights and ensure the right people hear it. Take action and Measure the Results Actively measure and monitor your customers’ loyalty and engagement Keep Asking, Listening, Analyzing and Improving
14. How to Retain Customers? The best way to find out is to DISCUSS sample cases amongst yourselves?