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Motivation and Performance McGraw-Hill/Irwin Contemporary Management, 5/e Copyright © 2008 The McGraw-Hill Companies, Inc. All rights reserved. chapter thirteen
Learning Objectives ,[object Object],[object Object],[object Object]
Learning Objectives ,[object Object],[object Object]
The Nature of Motivation ,[object Object],[object Object],[object Object]
The Nature of Motivation ,[object Object],[object Object],[object Object]
Question? ,[object Object],[object Object],[object Object],[object Object],[object Object]
The Nature of Motivation ,[object Object],[object Object],[object Object],[object Object]
The Nature of Motivation ,[object Object],[object Object],[object Object]
Outcomes and Inputs ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Motivation Equation Figure 13.1
Expectancy Theory ,[object Object],[object Object],[object Object]
Expectancy Theory ,[object Object],[object Object],[object Object],[object Object]
Expectancy, Instrumentality, and Valence Figure 13.2
Expectancy Theory Figure 13.3
Need Theories ,[object Object],[object Object],[object Object],[object Object]
Maslow’s Hierarchy of Needs Table 13.1 Self- actualization Realize one’s full potential Use abilities  to the fullest Esteem Feel good  about oneself Promotions and recognition Belongingness Social  interaction, love Interpersonal  relations, parties Safety Security, stability Job security,  health insurance Physiological Food, water,  shelter Basic pay level  to buy items Needs Description Examples Lower-level needs must be satisfied before higher-level needs are addressed . Highest-level needs Lowest-level needs
Alderfer’s ERG Theory Table 13.2 After lower level needs satisfied, person seeks higher needs. When unable to satisfy higher needs, lower needs motivation is raised. Growth Self-development, creative work Continually improve skills Relatedness Interpersonal  relations, feelings Good relations, accurate feedback Existence Food, water,  clothing, and shelter Adequate pay for necessities Needs Description Examples Highest-level needs Lowest-level needs
Alderfer’s ERG Theory ,[object Object],[object Object],[object Object]
Herzberg’s Motivation-Hygiene Theory ,[object Object],[object Object]
Herzberg’s Motivation-Hygiene Theory ,[object Object],[object Object]
McClelland’s Needs for Achievement, Affiliation, and Power ,[object Object],[object Object]
McClelland’s Needs for Achievement, Affiliation, and Power ,[object Object],[object Object],[object Object],[object Object]
Equity Theory ,[object Object],[object Object]
Equity Theory ,[object Object],[object Object],[object Object]
Equity Theory Table 13.3 Condition Person  Referent  Example Equity Outcomes   =  Outcomes Inputs  Inputs Worker contributes more inputs but also gets more outputs than referent Underpayment Equity Outcomes   <  Outcomes Inputs  Inputs Worker contributes more inputs but also gets the same outputs as referent Overpayment Equity Outcomes   >  Outcomes Inputs  Inputs Worker contributes same inputs but also gets more outputs than referent
Equity Theory ,[object Object],[object Object],[object Object],[object Object],[object Object]
Equity Theory ,[object Object],[object Object],[object Object],[object Object]
Goal Setting Theory ,[object Object],[object Object]
Goal Setting Theory ,[object Object],[object Object],[object Object],[object Object],[object Object]
Goal Setting Theory ,[object Object],[object Object]
Learning Theories ,[object Object]
Learning Theories ,[object Object],[object Object]
Operant Conditioning Theory ,[object Object],[object Object],[object Object]
Question? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Operant Conditioning Tools ,[object Object],[object Object],[object Object]
Operant Conditioning Tools ,[object Object],[object Object],[object Object]
Operant Conditioning Tools ,[object Object],[object Object],[object Object],[object Object],[object Object]
Avoiding Side Effects of Punishment ,[object Object],[object Object],[object Object]
Organizational Behavior Modification ,[object Object],[object Object]
Organizational Behavior Modification ,[object Object],[object Object],[object Object]
Figure 13.4 Steps in Organizational Behavior Modification
Social Learning Theory ,[object Object],[object Object]
Social Learning Theory ,[object Object],[object Object]
Social Learning Theory ,[object Object],[object Object],[object Object],[object Object]
Pay and Motivation ,[object Object],[object Object],[object Object],[object Object]
Pay and Motivation ,[object Object],[object Object],[object Object]
Merit Pay and Performance ,[object Object],[object Object],[object Object]
Merit Pay and Performance ,[object Object],[object Object],[object Object]
Salary Increase or Bonus? ,[object Object],[object Object],[object Object],[object Object]
Salary Increase or Bonus? ,[object Object],[object Object],[object Object],[object Object]
Salary Increase or Bonus?  ,[object Object],[object Object]
Discussion Question? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Examples of Merit Pay Plans ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Movie Example: Mr. Holland’s Opus ,[object Object]

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Management Chapter13

  • 1.  
  • 2. Motivation and Performance McGraw-Hill/Irwin Contemporary Management, 5/e Copyright © 2008 The McGraw-Hill Companies, Inc. All rights reserved. chapter thirteen
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. The Motivation Equation Figure 13.1
  • 12.
  • 13.
  • 14. Expectancy, Instrumentality, and Valence Figure 13.2
  • 16.
  • 17. Maslow’s Hierarchy of Needs Table 13.1 Self- actualization Realize one’s full potential Use abilities to the fullest Esteem Feel good about oneself Promotions and recognition Belongingness Social interaction, love Interpersonal relations, parties Safety Security, stability Job security, health insurance Physiological Food, water, shelter Basic pay level to buy items Needs Description Examples Lower-level needs must be satisfied before higher-level needs are addressed . Highest-level needs Lowest-level needs
  • 18. Alderfer’s ERG Theory Table 13.2 After lower level needs satisfied, person seeks higher needs. When unable to satisfy higher needs, lower needs motivation is raised. Growth Self-development, creative work Continually improve skills Relatedness Interpersonal relations, feelings Good relations, accurate feedback Existence Food, water, clothing, and shelter Adequate pay for necessities Needs Description Examples Highest-level needs Lowest-level needs
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  • 26. Equity Theory Table 13.3 Condition Person Referent Example Equity Outcomes = Outcomes Inputs Inputs Worker contributes more inputs but also gets more outputs than referent Underpayment Equity Outcomes < Outcomes Inputs Inputs Worker contributes more inputs but also gets the same outputs as referent Overpayment Equity Outcomes > Outcomes Inputs Inputs Worker contributes same inputs but also gets more outputs than referent
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  • 42. Figure 13.4 Steps in Organizational Behavior Modification
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Editor's Notes

  1. The correct answer is “A” - Intrinsically Motivated Behavior. See next slide
  2. Managers must determine what needs a worker wants satisfied and ensure that a person receives the outcomes when performing well.
  3. The correct answer is “D” – punishment. See slide 13-39
  4. Uses To attract high-level managers To motivate employee performance through ownership in the firm
  5. There is no one best answer. Students should discuss the advantages and disadvantages of each. Students should also discuss a typical firm that might use each plan.
  6. Mr. Holland’s Opus Glenn Holland (Richard Dreyfuss) has always wanted to write a great American symphony. To pay the bills he takes a job as a high school music teacher, thinking it will be a temporary place. Along the way he discovers the importance of family and providing young minds a compass. His opus is not “notes on a page”, but the thousands of young lives he has touched. In this scene, Principal Jacobs (Olympia Dukakis) is talking to Mr. Holland (Richard Dreyfuss) about his reasons for being a teacher. What is Mr. Holland’s motivation? Is Mr. Holland driven by achievement, affiliation or power? As a manager, is it important for Principal Jacobs to know the motivation of her subordinates?