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Sametime 8.5 Audio Video

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Sametime 8.5 Audio Video

  1. 1. <ul>IBM Sametime 8.5.2 Audio / Video Vincent Perrin | IBM Certified Collaboration Solutions Architect June, 2011 </ul><ul>Realtime </ul>
  2. 2. <ul>Speaker </ul>
  3. 3. Agenda <ul><li>IBM Sametime 8.5.2 Audio / Video Capabilities
  4. 4. IBM Sametime 8.5.2 new Audio / Video Capabilities
  5. 5. Audio Partner Integration
  6. 6. Video Partner Integration
  7. 7. Headset Providers </li></ul>
  8. 8. Sametime Connect Client with Internal Audio Video <ul><li>Point to point video calls
  9. 9. Multipoint video calls in voice-activated switching mode
  10. 10. Integrated with Meetings (only in Connect Client)
  11. 11. Video codecs: H.264 , H.263
  12. 12. Audio codecs: G.722.1, G.711, iSAC, iLBC
  13. 13. Encryptions: RC2, SRTP </li></ul>
  14. 14. Sametime Connect Client with External Bridge <ul><li>External partners can use Sametime Connect Client
  15. 15. Consistent user interface
  16. 16. Seamless integration
  17. 17. Support multipoint video layouts from external bridge </li></ul>
  18. 18. Sametime Media Manager Overview <ul><li>SIP Proxy/Registrar
  19. 19. Conference Manager
  20. 20. Packet Switch
  21. 21. Bandwidth Manager *
  22. 22. Sametime Clients </li><ul><li>Stand-alone client
  23. 23. Embedded client
  24. 24. Meeting client (Embedded in Connect or Web *) </li></ul></ul>* 8.5.2 Proxy / Registrar Conference Manager Packet Switch Bandwidth Manager
  25. 25. SIP Proxy / Registrar <ul><li>Maintains a registry of all clients with their location, i.e., IP address
  26. 26. Maintains a registry of all conferences with their location
  27. 27. Used to route SIP messages to the proper destination </li></ul>Proxy / Registrar Conference Manager Packet Switch Bandwidth Manager
  28. 28. Conference Manager <ul><li>Signaling focal point
  29. 29. Manages the sessions
  30. 30. Manages the Packet Switches
  31. 31. Used in 1 to 1 sessions as well N-Way conferences and meetings </li></ul>Proxy / Registrar Conference Manager Packet Switch Bandwidth Manager
  32. 32. Packet Switch <ul><li>The Media focal point
  33. 33. Used in N-Way conferences and meetings
  34. 34. Controlled by the Conference Manager
  35. 35. Is responsible for distributing the incoming media from conference participants to all other participants
  36. 36. Can be replaced by 3 rd party implementations (MCU/Bridge) </li></ul>Proxy / Registrar Conference Manager Packet Switch Bandwidth Manager
  37. 37. Bandwidth Manager <ul><li>Leverage bandwidth data in SIP SDP
  38. 38. Centralized call rate provisioning with policies </li><ul><li>Protects network and constrains bandwidth usage
  39. 39. Defines “Class of users” and location call rate policy </li></ul><li>Logical network topology model </li><ul><li>Call admission control based on location in network
  40. 40. A call is either succeeded, failed, or renegotiated </li></ul></ul>Proxy / Registrar Conference Manager Packet Switch Bandwidth Manager
  41. 41. Agenda <ul><li>IBM Sametime 8.5.2 Audio / Video Capabilities
  42. 42. IBM Sametime 8.5.2 new Audio / Video Capabilities
  43. 43. Audio Partner Integration
  44. 44. Video Partner Integration
  45. 45. Headsets Provider </li></ul>
  46. 46. <ul>Sametime 8.5.2 audio / video management </ul><ul><li>Web Audio / Video
  47. 47. NAT traversal </li></ul><ul><li>Bandwidth management </li></ul><ul><li>Multiple 3rd party A/V partner integration and management </li></ul>
  48. 48. Sametime Web Audio / Video
  49. 49. Extensible and Secure Architecture SIP Web Client Meetings UI Native Softphone HTTP AJAX Request JSON Response (Asynchronous) ActiveX/NPPlugin (XML) Window callback (POST message) Call Notification callback Telephony REST APIs Call Control Service Plugin Sametime Proxy Server Proxy Registrar Conference Manager Packet Switcher Video Engine Sametime Media Server Media RTP SIP 1700MXP_cat V500 Cameras
  50. 50. <ul><li>Sametime 8.5.2 NAT traversal for audio/video </li></ul><ul>Partner/home Network </ul><ul>Corporate Network </ul><ul>Public Network </ul><ul>DMZ </ul><ul>Internet </ul><ul>NAT Router </ul><ul>New:Sametime TURN server </ul><ul>Sametime clients (rich or web)* </ul><ul>Sametime Media Manager </ul><ul>Sametime clients (rich or web)* </ul><ul>Sametime clients (rich or web)* </ul><ul>* Requires updated Sametime 8.5.x clients (rich or web) </ul><ul><li>Enables a udio and video connectivity across firewalls
  51. 51. Supports ICE/STUN/TURN standards </li></ul>
  52. 52. Internal Users Only - No NAT Alice Bob Community Server Media Servers Meeting Server ST Proxy Server
  53. 53. Internal Users Only – with Firewall / NAT Alice Bob Community Server Media Servers Meeting Server ST Proxy Server TURN Server NAT NAT
  54. 54. DMZ – Option I Internal Users (LAN) DMZ External Users (Internet) Alice Bob Community Server Media Servers Meeting Server ST Proxy Server TURN Server
  55. 55. DMZ – Option II Internal Users (LAN) DMZ External Users (Internet) Alice Bob Community Server Media Servers Meeting Server ST Proxy Server TURN Server SIP Proxy Edge Server HTTP Reverse Proxy Community Mux
  56. 56. <ul><li>Sametime 8.5.2 Bandwidth Manager </li></ul><ul>Fernando (Brazil) </ul><ul>Ted VP (US) </ul><ul>Amadou (France) </ul><ul>Gail VP (China) </ul><ul><li>Protects network by restricting bandwidth used for Sametime audio/video
  57. 57. Manages calls to available bandwidth at each location
  58. 58. Uses bandwidth policies based on classes of users </li></ul><ul>Note: Final product features and user interface are subject to change </ul>
  59. 59. Sametime Bandwidth Manager <ul><li>Bandwidth Manager provides network capacity (“bandwidth”) control and protection via class-of-user and location-based call rate policies and network topology modeling
  60. 60. The back-office administrator can control access to available bandwidth on each segment of the network topology by provisioning call rate policies to limit the network bandwidth for audio and video data
  61. 61. The policy constrains the amount of bandwidth available for audio and video so that audio and video calls won't interfere with other traffic on the network
  62. 62. Policy is associated with sites or groups of sites in the network topology, specific users or classes of users, or specific predefined groups of users
  63. 63. The administrator can monitor usage of bandwidth in order to tune topology and policy settings </li></ul>
  64. 64. Message Flow (relationship to SIP Proxy) 1. The message is first sent from endpoint A to the SIP Proxy 2. The SIP Proxy routes the message to BWM according to the routing rules 3. BWM inserts its Contact URL and modifies the SDP payload based on the applied policies then sends the message back to the SIP Proxy 4. The Proxy Registrar sends the modified message to endpoint B <ul><li>The endpoints can be either the Media Manager Conference Focus, Packet Switcher, or any of the supported clients depending on which component initiated the SIP flow
  65. 65. All subsequent messages in the same SIP dialog follow the same route
  66. 66. The SIP Proxy avoids endless looping since the Contact header indicates that BWM server has already been visited </li></ul>INVITE sip:B From: sip: [email_address] To: sip: [email_address] Contact: sip:<IP A> payload SDP Endpoint A INVITE sip:B From: sip: [email_address] To: sip: [email_address] Contact: sip:<IP BWM> payload SDP - modified 1 2 3 4 Endpoint B SIP Proxy Bandwidth Manager
  67. 67. How Bandwidth Manager Affects A/V Calls <ul><li>Based on configured policy at call setup time, Bandwidth Manager decides if there is enough network capacity to complete the call
  68. 68. If not, the Bandwidth Manager might: </li><ul><li>Remove video media from the call if applicable
  69. 69. Deny the call </li></ul><li>Bandwidth manager also can modify certain call parameters based on policy in order to reduce the impact of individual calls on network usage: </li><ul><li>Reduction of audio quality by removing offered or answered audio codecs
  70. 70. Reduction of video resolution by modification of any supplied b-parm values </li></ul><li>Normally users do not notice Bandwidth Manager in a well-tuned network and a proper and accurate topology model </li></ul>
  71. 71. <ul><li>Sametime 8.5.2 multiple A/V partner integration </li></ul><ul>Note: Final product features and user interface are subject to change </ul><ul>Partner audio bridge connector </ul><ul>Partner video conference connector </ul><ul><li>Allows Sametime native + a 3rd party audio + a 3rd party video service
  72. 72. Lets users select appropriate service for each call or conference
  73. 73. Manages access to each service via policies </li></ul><ul>Voice only or Voice+ video </ul><ul>Sametime Media Manager </ul>
  74. 74. <ul><li>Sametime Unified Telephony “Lite” 8.5.2 </li></ul><ul><li>Simpler SUT deployment option (licence and pricing terms to follow)
  75. 75. Make / receive video and voice calls from Sametime 8.5.2 a/v client
  76. 76. Limited in-call control
  77. 77. Uses Sametime Media Manage/ SIP Proxy server properly configured with a SIP-trunk-connection (SUT Telephony Application Server and Telephony Control Server are not required)
  78. 78. Upgrade-able to full SUT
  79. 79. At 8.5.2 GA, IBM will certify major SIP communication environments </li></ul><ul><ul><li>IP PBX's and SIP based audio and video conference bridges </li></ul></ul><ul><li>Other SIP infrastructure configuration certifications will follow after GA </li></ul>
  80. 80. <ul><li>Make / receive voice calls from Sametime 8.5.2 a/v client
  81. 81. Call video endpoints or video MCUs
  82. 82. Call a telephone endpoints or audio conference bridges
  83. 83. Within a call: mute/unmute, raise/lower volume, start/stop video, leave call </li></ul><ul><li>Sametime Unified Telephony Features Compared </li></ul><ul>All of SUT “Lite” features plus a richer telephony experience </ul><ul><li>Single number service
  84. 84. “ On-a-call” presence status
  85. 85. Multiple device support
  86. 86. Contextual Incoming call rules
  87. 87. Transfer calls between devices
  88. 88. Hold, Transfer, merge calls
  89. 89. Visual audio conferencing
  90. 90. Moderator conf controls
  91. 91. Works with multiple PBXs </li></ul><ul>SUT “Lite” </ul><ul>SUT </ul>
  92. 92. <ul><li>SUT 8.5.2 “Lite” deployment option </li></ul><ul>SIP endpoints </ul><ul>Sametime Presence / IM Server </ul><ul>Sametime user </ul><ul>SIP Audio/ Video Conference bridge </ul><ul>PSTN Gateway </ul><ul>H.323 Gateway </ul><ul>H.323 legacy video rooms </ul><ul>3 rd Party SIP Infrastructure </ul><ul>External phones </ul><ul>Meetings Server </ul><ul>TDM </ul><ul>SIP </ul><ul>Sametime Media Manger </ul><ul>Other user </ul>
  93. 93. Agenda <ul><li>IBM Sametime 8.5.2 Audio / Video Capabilities
  94. 94. IBM Sametime 8.5.2 new Audio / Video Capabilities
  95. 95. Audio Partner Integration
  96. 96. Video Partner Integration
  97. 97. Headsets Provider </li></ul>
  98. 98. Cisco Unified Communications with IBM Lotus Cisco IP Telephony With IBM <ul><li>IP Communicator Click to Call with Lotus Sametime * </li></ul><ul><li>Phone Control with Lotus Sametime * </li></ul><ul><li>Click to Call & Conference with Lotus Sametime * </li></ul>Cisco TelePresence & Conferencing with IBM <ul><li>TelePresence Setup from Lotus Notes </li></ul><ul><li>WebEx/Unified MeetingPlace Setup/Attend from Lotus Notes </li></ul><ul><li>WebEx/Unified MeetingPlace Click to Conference from Lotus Sametime Instant Messaging * </li></ul>Cisco Messaging with IBM <ul><li>Unified Messaging with Lotus Notes </li></ul><ul><li>Unified Messaging with Lotus </li></ul>Sametime * Cisco Presence with IBM <ul><li>Phone Presence with Lotus Sametime * </li></ul><ul><li>Unified Presence Federation with Lotus Sametime </li></ul>
  99. 99. Cisco Unified Communications with IBM Lotus Sametime NOTE: all client plug-ins shown here
  100. 100. Alcatel / Lotus Notes/Domino
  101. 101. My Instant Communicator for Lotus Sametime: Phone presence, notifications, call control, visual voice mail, …
  102. 102. Avaya/IBM Integrations multi-vendor best-of-breed solutions Avaya ACE Avaya Flare Application Enablement Services Avaya Aura Communication Manager CS 1000 Avaya Aura Presence Services Modular Messaging Meeting Exchange Avaya Aura Conferencing Avaya one-X Communicator Avaya one-X Speech Sametime Server Sametime Connect Client Domino Notes Sametime Web Conferencing Live Names Connections Quickr WebSphere - Lombardi INTEGRATIONS Click-to-Communicate Federated Presence Unified messaging Unified conferencing Mobility
  103. 103. SameTime Server Web Services Virtual Places (VP) Protocol ACE Server (Standalone or High Availability) Application Integration Engine (AIE) Server Virtual Places (VP) Protocol TR87 & SIP JTAPI & SIP TR87 & SIP SIP Media Application Server (MAS) (NMC) TCSPI Avaya ACE and IBM Integration ACE Server, ACE TCSPI and AIE to support IBM Desktop CS1000 CISCO CUCM Avaya AES/CM Tandberg VCS
  104. 104. Agenda <ul><li>IBM Sametime 8.5.2 Audio / Video Capabilities
  105. 105. IBM Sametime 8.5.2 new Audio / Video Capabilities
  106. 106. Audio Partner Integration
  107. 107. Video Partner Integration
  108. 108. Headsets Provider </li></ul>
  109. 109. What is the Polycom-IBM Integration? <ul><li>End-users maintain familiar Lotus Sametime interfaces to enable voice and video collaboration </li></ul><ul><ul><li>Click-to-conference from Lotus Sametime Connect client or from web meeting
  110. 110. Integrated with standards-based H.323(and H.320, PSTN) endpoints
  111. 111. Multipoint continuous presence (versus active speaker) </li></ul></ul>Polycom RMX Integration Components
  112. 112. IBM/Polycom Sametime Architecture
  113. 113. RMX 2000 RMX 4000 RMX 1500 Resolution Resources Voice 1440 CIF/HD VSW 360 SD/4CIF 240 HD 720p 120 HD 720p 60fps 60 HD 1080p 60 Resolution Resources Voice 720 CIF/HD VSW 180 SD/4CIF 120 HD 720p 60 HD 720p 60fps 30 HD 1080p 30 Resolution Resources Voice 360 CIF/HD VSW 90 SD/4CIF 60 HD 720p 30 HD 720p 60fps 15 HD 1080p 15 ~ 1800 Sametime Users* ~ 3600 Sametime Users* ~ 7200 Sametime Users* *Assume 256k or 384kCIF desktop video. Assumes one concurrent Lotus Sametime video client call for every 10 users. Assume half of these calls would be on a bridge. This will need to be adjusted due to Lotus Sametime architecture, time zones diversity and other. factors Conference Infrastructure Scale Scale Resources and Redundancy
  114. 114. Matt John Chris Peter <ul><li>IM with multiple people </li></ul>“ Let’s do video call.” <ul><li>Matt start a video call
  115. 115. Sametime creates a conference on RMX
  116. 116. Matt’s ST client places SIP call to RMX
  117. 117. Steve: Accept the call from ST client </li></ul>Chris: Accept the call from ST client Peter: Accept call from HDX in the pull-down list <ul><li>RMX calls out to HDX (h.323, etc) and ST clients (SIP) dial in </li></ul>Seamless Escalation from IM to Multiparty Video
  118. 118. Use Case 1: Click-to-conference Select contacts and 1) start chats and escalate to video call 2) directly start a video call Lotus Sametime users receive incoming call notification and select device from which to receive the call. Users can simply add Polycom RMX hosts the voice and video multiparty calls with continuous screen for rich conference experience
  119. 119. Use Case 2: Web Collaboration Enter a Sametime meeting room (ad hoc or scheduled). Invite others (drag & drop contact names into Meeting Room or choose contacts from Meeting Room UI) The recipient of the meeting joins the meeting room. Participants dial into the Polycom RMX from within the meeting room window
  120. 120. logoRV.png Radvision Solution Architecture
  121. 121. <ul>User Scenarios </ul><ul>ST 8.5 Infrastructure </ul><ul>SCOPIA Infrastructure </ul><ul>P2P Call – ST to ST </ul><ul>P2P Call – ST to VC </ul><ul>P2P Call – ST to Phone/Cell </ul><ul>Multipoint Calls </ul><ul>Escalation from P2P to Multipoint </ul>D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Check.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Delete.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Check.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Delete.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Check.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Check.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Delete.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Delete.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Check.png D:ProjectsICONSPNGVistaICO_Toolbar_IconsSymbol-Check.png 172.16.91.101publicSystem 7 launch materialsResourcesiVIEW_V7_Sales_Presentationpointer.png logoRV.png <ul>Supported Use Cases </ul>
  122. 122. Complete Sametime Application Integration logoRV.png Meeting Rooms Ad-hoc Meetings
  123. 123. IBM Lotus Sametime Integration for Conference Initiation & Presence <ul><li>Single click conference initiation – consistent with other modalities
  124. 124. Automatic presence updates
  125. 125. Automatic guest link via IM for non-Vidyo users
  126. 126. Resides on client’s machine, no server component required </li></ul>
  127. 127. Tandberg + Ilink <ul><li>Ilink is delivering Tandberg Adaptor for ST 8.5.x
  128. 128. This Plug‐In is providing Tandberg Video Capabilities Integration into Sametime Connect and Meeting Room.
  129. 129. Feature Set </li></ul><ul><ul><li>• Click‐to‐Call
  130. 130. • Click‐to‐Conference
  131. 131. • Ad‐hoc Conferencing
  132. 132. • Meet Me Conferencing
  133. 133. • Active Conferencing Control
  134. 134. – Dial In
  135. 135. – Dial Out
  136. 136. – Hangup
  137. 137. – Mute User
  138. 138. – Mute Conference </li></ul></ul>
  139. 139. IBM/Ilink/ Tandberg Architecture
  140. 140. Agenda <ul><li>IBM Sametime 8.5.2 Audio / Video Capabilities
  141. 141. IBM Sametime 8.5.2 new Audio / Video Capabilities
  142. 142. Audio Partner Integration
  143. 143. Video Partner Integration
  144. 144. Headsets Provider </li></ul>
  145. 145. Plantronics Plug-In for IBM Sametime The late st Hands free headset call control between IBM Sametime and Plantronics’ UC audio devices, provide users with exceptional online meeting experiences with enhanced audio quality and connectivity including: 1. Control Sametime calls remotely from the Headset: Answer/end, mute and volume control features allows you to gain hands-free mobility directly from the audio device if you need to roam away from your desk, or are multi tasking whilst on Sametime /SUT Calls. 2. Put Sametime calls on hold remotely from the headset : Put your Sametime Caller on hold so you can conduct business privately and know your caller is secure and your alternative conversation is confidential 3. Switch between Sametime calls remotely from the headset: Answer other inbound calls including Skype calls whilst multi tasking away from the computer. Don’t miss out on connecting with colleagues and customers needing to speak with you simultaneously. 4. Smart Sensor Wearing State: Answers call automatically as soon as headset is (donned) or placed on the ear without the need to press ‘answer’ button on headset -or on the screen. 5. Mobile telephony presence enhances both Sametime and SUT by eliminating the ‘blind spot’ in SUT by changing Sametime ‘presence’ status to ‘On Phone’ when a user is on a mobile telephone / cell call. This requires no user intervention as the headset solution automatically detects the mobile phone call and changes the presence status in Sametime
  146. 146. Jabra <ul><li>Jabra, an IBM Business Partner, seamlessly integrates unmatched endpoint audio quality with IBM® Sametime® and Sametime Unified Telephony. Jabra headsets deliver an enhanced user experience, enabling users to fully control Sametime softphones from the headset while providing hands-free freedom and mobility.
  147. 147. Exceptional sound quality using the latest advances in audio technology combines with ergonomic design to promote productivity and user satisfaction. </li></ul>
  148. 148. Sennheiser <ul><li>The Sennheiser Call Control plug-in surfaces key functionality within the Sametime user experience by providing a seamless integration of the Sennheiser headset with IBM Sametime.
  149. 149. You benefit from a fully tested solution making use of IBM Sametime together with Sennheiser headsets. All call-control features can be used via the Sennheiser headset, i.e. answering and ending calls, adjusting volume or muting the call. The DW Series wireless headsets provide you with maximum mobility to roam around the office while still being able to communicate. </li></ul>
  150. 150. crop Vincent Perrin Lotus Collaboration Solutions Architect IBM Software Group 17, avenue de l'europe Bois Colombes Tel +33 677 02 03 54 [email_address]
  151. 151. Standard Protocols - Media <ul><li>STUN </li></ul><ul><ul><li>Session Traversal Utilities for NAT
  152. 152. An IETF protocol – RFC 5389 </li></ul></ul><ul><li>TURN </li></ul><ul><ul><li>Traversal Using Relays around NAT
  153. 153. An IETF extension to STUN – RFC 5766 </li></ul></ul><ul><li>ICE </li></ul><ul><ul><li>Interactive Connectivity Establishment
  154. 154. An IETF standard – RFC 5245
  155. 155. A procedure used by media end point to establish a valid “connection”
  156. 156. Uses STUN and TURN
  157. 157. Works through almost all types of NAT and Firewalls
  158. 158. Works in very complicated and challenging networks
  159. 159. Finds the shortest / most efficient path available </li></ul></ul>

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