Voluntariado online apoia o desenvolvimento
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[1] O documento descreve o serviço de voluntariado online da ONU, que conecta voluntários de todo o mundo com organizações de desenvolvimento para realizar tarefas virtuais. [2] Exemplos mostram como voluntários online apoiaram organizações em pesquisas, comunicação e projetos na Brasil e Uganda. [3] Mais de 163,500 usuários e 1,345 organizações já participaram do programa, que oferece oportunidades gratuitas e inclusivas de contribuir para o desenvolvimento global.
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Voluntariado online apoia o desenvolvimento
- 1. onlinevolunteering.org Anika Gärtner dos Santos Camilo Oficial de Programas, UNV Brasil United Nations Volunteers (UNV) Outubro 2010
- 3. Voluntários online são... ...profissionais, estudantes, donos ou donas de casa, aposentados, pessoas com deficiência e expatriados de todo o mundo que apóiam entidades de desenvolvimento através da internet. Em comum, a idéia de fazer diferença para o desenvolvimento.
- 4. Organizações são... Organizações de desenvolvimento são… … Organizações de base, ONGs nacionais e internacionais, instituições e fundações, Governos e agências da ONU. Existem mais de 1.000 organizações registradas dentro do serviço de Voluntariado Online do programa VNU, das quais, aproximadamente 60% são de países em desenvolvimento.
- 5. Porquê envolver voluntários online? • Enriquecem os recursos das organizações • Desenvolvem as capacidades das organizações • Aumentam o trabalho em rede das organizações
- 6. O que os voluntários online podem fazer? • desenvolvimento e gestão de projetos • pesquisas • desenvolvimento de conhecimento • comunicação e trabalho em rede • Escrita, edição e tradução • design
- 7. BRASIL: Centro Internacional de Políticas para o Crescimento Inclusivo – IPC-IG Troca de conhecimento sobre questões de pobreza Equipe de 23 voluntários online • identificaram institutos de pesquisa • criaram uma base de dados de 2,800 centros de pesquisa da pobreza do mundo todo
- 8. UGANDA: Youth for Technology Foundation • Centro comunitário de aprendizagem e tecnologia • Ajudaram na definição da estratégia • Aconselharam sobre infra-estrutura • Apoiaram atividades de promoção e divulgação Empoderamento juvenil Equipe de 6 voluntários online
- 9. InclusãoInclusão • Oportunidade para pessoas com deficiências poderem fazer um trabalho voluntário •Tim pesquisou e identificou doadores de equipamento esportivo para apoiar a Child and Adoption Society Zambia. •Voluntário online e ganhador do prêmio de voluntariado online em 2005 Resultado:Resultado: a organização era capaz de envolver mais crianças de rua ema organização era capaz de envolver mais crianças de rua em atividades esportivas organizadasatividades esportivas organizadas
- 10. Como funciona? 1. As organizações aplicam para usar o serviço 2. VNU autoriza o cadastro 3. As organizações divulgam oportunidades com descrição das tarefas pretendidas 4. VNU autoriza a publicação da oportunidade 5. Os candidatos online procuram oportunidades e se inscrevem como potenciais voluntários
- 11. Como funciona (cont.)? 6. As organizações selecionam os voluntários 7. Os voluntários online e as organizações de desenvolvimento cooperam mutuamente via internet 8. Ao finalizar a tarefa, organizações de desenvolvimento e voluntários online trocam feedbacks 9. As organizações de desenvolvimento fornecem certificados de agradecimento aos seus voluntários.
- 12. Serviço de excelência... Satisfação geral das organizações em 2009 com a colaboração online “bom” & “excelente” 92%
- 13. Mobiliza apoio imediato… Publicar uma oportunidade hoje. Começa colaborar amanhã. Free !
- 14. Apoia a inclusão... ...através de oportunidades para cidadãos do mundo todo poderem contribuir com atividades de desenvolvimento.
- 15. Números 163,500 usuários registrados 1,345 organizações registradas 14,300 oportunidades por ano 9,400 voluntários online por ano: 31 anos de idade (média) 182 nacionalidades Female 53% Male 47%
- 17. OBRIGADA Anika Gärtner dos Santos Camilo Oficial de Programas UNV Brasil United Nations Volunteers, UNV anika.gaertner@undp.org
Hinweis der Redaktion
- The UNV Online Volunteering service connects volunteers with organizations working for sustainable human development. Volunteers contribute their skills online to help organizations address development challenges. Organizations collaborate with online volunteers over the Internet to strengthen the impact of their development work. The UNV Online Volunteering service gives development organization access to a pool of skills and experience, while it offers individuals worldwide additional opportunities to volunteer for development and contribute to achieving the Millennium development Goals. Organizations post opportunities Volunteers apply Organizations and volunteers collaborate over the internet The Online Volunteering service is one of the tool of UNV to mobilize volunteers (with the OV service, UNV mobilizes “other volunteers”, i.e. non “UNV volunteers”). Note Definition: Online volunteers are people who commit their time and skills over the Internet, freely and without financial considerations, for the benefit of society.
- Thousands of volunteers are ready to provide support: professionals, students, retirees and expatriates from across the globe contribute their skills online to help organizations address development challenges. Everyone can make a difference.
- To be eligible to use the Online Volunteering service, organisations have to be: non-profit, officially registered with the appropriate government authorities, active in the field of sustainable human development, non-discriminatory and in compliance with the Charter and policies of the United Nations. Note As of December 31, 2007, 79% of registered organizations are NGOs, 19% UN organizations, 2% local governments and universities 69% of the organizations are based in developing countries NGOs range from grassroots organizations, local NGOs to international NGOs
- Enhance organization’s resources Online volunteers provide your organization with additional skills and expertise that may not be available locally. Coming from various backgrounds and cultures, they bring new ideas and fresh perspectives. Develop organization’s capacities Online volunteers can increase your organization’s institutional capacities by training staff, teaching new skills or providing guidance and advice. Extend your organization’s networks Online volunteers learn about your organization and the people it serves, and in turn share this information with their friends and colleagues – mobilizing additional support.
- Online volunteers can help an organization in many ways : - Provide technical expertise (e.g. advice on waste disposal, develop architectural plan, devise training material) - Support the management of projects and resources (e.g. draft project proposal, develop fundraising strategy) - Contribute to managing knowledge (e.g. conduct survey, develop a database, research information) - Facilitate communication and networking (e.g. write a newsletter, moderate online discussion group, develop website, translate documents) At any given time there are hundreds of opportunities available.
- Example 1 The International Poverty Centre (IPC) is a global centre for applied research and training on poverty. Contribution A team of 23 online volunteers from 17 countries researched centres working on social development and poverty in each country. They liaised with the most relevant institutions and compiled the information to build the UNDP International Poverty Center’s directory of 2,800 research centres worldwide. Impact The result is a key tool that fosters knowledge sharing, especially between developing countries Full story: http://www.onlinevolunteering.org/en/org/stories/#9
- Example 2 Contribution Six online volunteers supported the Youth for Technology Foundation in establishing the Sironko Digital Village, a community technology and learning center in Uganda Strategy: helped define a strategy that ensures the center’s sustainability and provides for the possibility of its replication in other countries. They developed strategies for training courses, entrepreneur incubation and income generation. Infrastructure: They made recommendations on networking equipment, internet connection and providers, online facilities and electricity supply. Outreach: They created a webpage, developed marketing material, researched potential donors, managed a contacts database of supporters and conducted outreach campaigns. Impact Online volunteers contributed to the mobilization of programmatic support and of 30 laptops for the center as well as to strong partnerships. Full story: http://www.onlinevolunteering.org/en/org/stories/#10
- With involving online volunteers in their activities organizations give citizens worldwide the opportunity to contribute to the achievment of the Millenium Development Goals. Online volunteering is inclusive: it allows people from all walks of life and all regions of the world to participate. - It enables South-South but also South-North collaboration: A volunteer from a developing country could support an organization based in a developed country - It is an opportunity for people with disabilties to support development projects. - It may also enable an expatriate to reconnect with and provide help to his or her country. ( Who volunteered- Elizabeth and Tim, mother and sone. Host organization: Their host organization, the Child and Adoption Society Zambia, runs two transit homes for homeless children, many of them orphans due to HIV/AIDS, and endeavors to re-integrate them into families. What did they do? “…identified donors of sports equipment, such as children’s soccer shoes, shorts and shirts, soccer balls, tennis rackets, basketballs etc. that are now being used by Zambian street children. Result: “The organization was able to involve more homeless children in organized sporting activities, giving them hope, life skills, recreation and a friendly social environment…” From article, more details: “Having selected their online volunteering assignment together, Elizabeth took over a coordinating role, while her son Tim promoted the children’s sports project at his high school and mobilized his personal networks in Canada to find equipment donors. Through their combined efforts, they not only successfully identified donors, but they also collected the donated items, organized their shipment, and found sponsors to cover all costs involved…” Source: http://www.onlinevolunteering.org/en/vol/stories/online_volunteers_of_2005.html
- Development organizations previously screened by UNV offer their opportunities on the OV service website. Individuals search for opportunities that match their profile and interest and apply via the OV service website. Applications are sent directly to the organizations that posted the opportunity and it is up to the organizations to select the online volunteers they would like to work with. Upon completion of an assignment, both the organization and the online volunteer submit feedback regarding their online collaboration and the organization issues a certificate of appreciation to the online volunteer.
- Development organizations previously screened by UNV offer their opportunities on the OV service website. Individuals search for opportunities that match their profile and interest and apply via the OV service website. Applications are sent directly to the organizations that posted the opportunity and it is up to the organizations to select the online volunteers they would like to work with. Upon completion of an assignment, both the organization and the online volunteer submit feedback regarding their online collaboration and the organization issues a certificate of appreciation to the online volunteer.
- UNV takes up to two working days to review the opportunity. There is more demand from individuals who would like to volunteer their expertise for the cause of development than opportunities. Assignments posted by organizations regularly attract a good number of qualified applications (in 2007, every assignment posted on the OV website attracted at least two applications). Individuals applying for assignments are usually eager to start take up the task immediately. It is a free service!
- With involving online volunteers in their activities organizations give citizens worldwide the opportunity to contribute to the achievment of the Millenium Development Goals. Online volunteering is inclusive: it allows people from all walks of life and all regions of the world to participate. - It enables South-South but also South-North collaboration: A volunteer from a developing country could support an organization based in a developed country - It is an opportunity for people with disabilties to support development projects. - It may also enable an expatriate to reconnect with and provide help to his or her country.
- Figures: Users and organizations: accumulated since 2000 Assignments and online volunteers: 2009 figures Definitions Registered users: individuals who have created an account on the website Organizations: organizations registered with the service Online volunteers: registered users who have served and/or are currently serving. An online volunteer often undertakes several assignments Assignments: on-going and completed assignments