Personal Information
Unternehmen/Arbeitsplatz
Prague, The Capital, Czech Republic Czech Republic
Beruf
Strategic Business Director at Alza.cz a.s.
Branche
Telecom / Mobile
Webseite
cz.linkedin.com/in/olegcz
Info
Start-ups, Strategy, Customer Experience, Customer Care, Telco, E-business, Restructuring, Crisis management.
Tags
customer experience
customer care
social crm
customer relationship management
change management
business process
customer management
care-to-sales
service-to-sales
first contact resolution
customer excellence
first call resolution
customer service
customer
customer satisfaction
zakaznicka pece
socialni site
mobilkom
facebook
ufon
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(1)Introduction to Social Reading Technologies
Frederic Kaplan
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Vor 13 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Prague, The Capital, Czech Republic Czech Republic
Beruf
Strategic Business Director at Alza.cz a.s.
Branche
Telecom / Mobile
Webseite
cz.linkedin.com/in/olegcz
Info
Start-ups, Strategy, Customer Experience, Customer Care, Telco, E-business, Restructuring, Crisis management.
Tags
customer experience
customer care
social crm
customer relationship management
change management
business process
customer management
care-to-sales
service-to-sales
first contact resolution
customer excellence
first call resolution
customer service
customer
customer satisfaction
zakaznicka pece
socialni site
mobilkom
facebook
ufon
Mehr anzeigen