1.
Making an Impact:
UX Team of One!

2.
Where s your orgs
UX maturity?
The User Experience Maturity Model, Renato Feijo !

3.
Leah Buley, UX Team of One!

4.
WHAT ARE YOUR
FRUSTRATIONS?
I’m s
p
acros read
ve s to
n ’t ha If devs many
I do s to teams
s !
acce s! aren’t coding,
user their time is
being wasted.!

5.
I believed…
!
Desirée
Sy,
JUS,
May
2007.

6.
I believed…

7.
#1
EDUCATE !
YOUR TEAM!

8.
These are boots!
This is a boot!

9.
This is a biscuit!
This is a biscuit!

10.
This is lemonade!
This is lemonade!

11.
These are pants!
These are pants!

12.
Define Your Language
User experience! Visual design!
Interaction design!
Mock-ups!
Progressive disclosure!
Information Architecture!
Mental models!
Fitt’s Law!
wireframes!
Cognitive load!
User interface!
Affordance!

13.
Lunch & Learn
h4p://www.flickr.com/photos/mary-­‐heather/3617487099/sizes/l/in/photostream/

14.
Field Interviews
h4p://www.flickr.com/photos/victory_rose/28973461/sizes/z/in/photostream/

15.
Invite Them to the
Conversation

16.
#2
COLLABORATE !
WITH YOUR TEAM!

17.
DemysKfying
Design,
InteracKon
12
Jeff
Gothelf
,, Designers [should] demystify the
design process by showing our dirty
laundry, bring them into our process,
show them what we do, make these
highly collaborative teams, agile teams
far more successful by giving
everybody a sense of what we do.!
,,

18.
Design Studio

19.
Design Studio
• Upfront!
– Cross-functional teams!
– Happens in Iteration 0!
• Sprint!
– Core team (may include stakeholders)!
– Happens every iteration!
Sprint
0
Sprint
1
Sprint
2
Story
Mapping
(2
days)
Mini
Design
Studio
Mini
Design
Studio
Design
Studio
(2
days)
User
Acceptance
TesKng

20.
Tools

21.
Share Research
This is Bob. !
He likes Excel spreadsheets.!
He has over 12 years experience.!
He hates re-keying his work into!
multiple systems.!

22.
Start sketching
??
Critique!
sketch!
Pitch Idea! ?
Read the feature! Each team presents! Be respectful!
Mention any research! their sketches! Don’t criticize !
Give 5-10 minutes! Remain quiet! drawings !

23.
Documentation ?

24.
Design Before Estimation
h4p://www.flickr.com/photos/catechism/2419049185/sizes/o/in/photostream/

25.
stakeholders engaged
• Provide feedback early!
• Paper prototype!
• Collaborative!

26.
Start sketching
??
Critique!
sketch!
Pitch Idea! ?
Read the feature! Each team presents! Be respectful!
Mention any research! their sketches! Don’t criticize !
Give 5-10 minutes! Remain quiet! drawings !

27.
Send an email
• HTML/Plain Text!
• To/CC/BCC!
• Subject!
• Text Editor!
• Signature!
• Pririty!
• Draft!
• Attachments!

28.
#3
GET OFF
YOUR BUTT
TALK TO PEOPLE
!

29.
SHOW YOUR SKETCHES
• Rough sketches!
• Explain your thoughts!
• Share with other team !
members or your mom!

30.
5 min usability test
• In-person!
• Remote – Adobe Connect!
• Bring a Dev, QA or BA !
(only one)!

31.
Have a coffee
• Gets you out of the
office!
• Allows team members to
speak more freely!
• Caffeine!!!
©All
r
ights
re
s erved
b
y
filo sofiflic
kan

32.
#4
SHARE YOUR WORK
WITH YOUR TEAM!
PAN Y!
COM

33.
Send Survey to
Stakeholders
• How the process was working for them!
• What did they like/not like!
• Did the team communicate enough!

34.
Talk to Tech Support
• Interview them!
• Find out what makes their job
difficult!
• Ask for reports!
!

35.
Present
• Department meetings!
• Stakeholder meetings!
• Mini conference!

36.
#5
STAY OPTIMISTIC
!

37.
WHAT ARE YOUR
FRUSTRATIONS?
I’m s
p
acros read
ve s to
n ’t ha If devs many
I do s to teams
s !
acce s! aren’t coding,
user their time is
being wasted.!

38.
Create a guidelines

39.
Feed the Inmates
olate!!!
Yum! Choc

40.
Find your Soul
Mike Kruzeniski!

41.
Like-Minded People

42.
References
• Mike
Kruzeniski,
Poetry
and
Polemics,
h4p://vimeo.com/9798115
• Jeff
Gothelf,
DemysKfying
Design,
h4p://vimeo.com/38133507
• Will
Evans,
IntroducKon
to
Design
Studio,
h4p://uxmag.com/arKcles/introducKon-­‐to-­‐design-­‐
studio-­‐methodology
• Todd
Zaki
Warfel,
The
Design
Studio,
h4p://vimeo.com/37861987
• Leah
Buley,
UX
Team
of
One
h4p://rosenfeldmedia.com/books/ux-­‐team-­‐of-­‐one/