The document describes a project to study employee attitudes in the retail sector. It involved collecting data through a survey on various parameters like quality of work life, autonomy, competence, organizational commitment, job satisfaction, and turnover intention from employees at several retail shops. The data was then analyzed using tools like Excel and correlations between the different parameters were identified, for example between supervisory support and turnover intention, autonomy and job satisfaction, and quality of work life and competence. Limitations of the study like language barriers and educational qualifications of employees are also outlined.

1. ORGANIZATIONAL BEHAVIOR
Project on employee’s
attitude in retail sector
Submitted by,
Group III- Batch A

2. OBJECTIVE
 Collection of data regarding the employee attitude
in retail sector
 Scientific analysis over the collected data
 Generating report and to understand the behavior
in organizational settings

3. PARAMETER OF THE SURVEY
 QUALITY OF WORK LIFE
 AUTONOMY
 RELATIVENESS
 COMPETENCE
 PERCEIVED ORGANIZATION SUPPORT
 ORGANIZATIONAL COMMITMENT
 SUPERVISORY SUPPORT
 JOB SATISFACTION
 TURNOVER INTENTION
 LIFE SATISFACTION

4. SURVEY AREA
NAME OF THE SHOP LOCATION
GRASP RACECOURSE ROAD
BATA INDIA LTD TOWNHALL
MEGA MART GANDHIPURAM
RELAINCE TRENDS CALICUT
PUMA R.S.PURAM
JOHN MILLER R.S.PURAM
MAHAVEERS GANDHIPURAM

8. LIMITATIONS
 LANGUAGE BARRIER
 EDUCATIONAL QUALIFICATION OF EMPLOYEE
 AADI SALE AND RAMZAN SALE
 REFUSAL OF MANAGERS REGARDING
PERMISSION
 PRESENCE OF SUPERVISORS WHILE
EMPLOYEES FILLING THE QUESTIONNAIRE

9. LIMITATIONS CONT….
 HESITATION OF EMPLOYEES TO ANSWER THE
QUESTIONNAIRE
 LACK OF TIME
 HUGE CROWD IN RETAIL SHOP

10. RESEARCH METHODOLOGY
 Questionnaire design
 Interaction with employees
 Data collection
 Analysis using tools like Microsoft
excel, Microsoft Word etc

11. ANALYSIS

12. SUPERVISORY SUPPORT V/S TURNOVER
INTENTION
25.0
20.0
15.0
Supervisory Support
Turnover Intention
10.0
5.0
0.0
<=22 23-29 30-36 37-43 47-50 >=51
AGE

13. AUTONOMY V/S JOB SATISFICATION
25.0
20.0
15.0
Autonomy
Job satisfaction
10.0
5.0
0.0
<=22 23-29 30-36 37-43 47-50 >=51
AGE

14. SUPERVISORY SUPPORT V/S ORGANIZATIONAL
COMMITMENT
25.0
20.0
15.0
Supervisory support
Organizational Commitment
10.0
5.0
0.0
22 & Below 23-29 30-36 37-43 44-50 51 & Above
AGE

15. ORGANIZATIONAL COMMITMENT V/S JOB
SATISFACTION
25.0
20.0
15.0
Organizational
Commitment
10.0
5.0
0.0
22 & Below 23-29 30-36 37-43 44-50 51 & Above
AGE

16. PERCEIVED ORGANIZATIONAL SUPPORY V/S
JOB SATISFACTION
35.0
30.0
25.0
20.0 PERCEIVED ORGANIZATIONAL
SUPPORT
JOB SATISFACTION
15.0
10.0
5.0
0.0
<=22 23-29 30-36 37-43 47-50 >=51
AGE

17. COMPETENCE V/S AUTONOMY
30.0
25.0
20.0
COMPETENCE
15.0
AUTONOMY
10.0
5.0
0.0
<=22 23-29 30-36 37-43 47-50 >=51
AGE

18. PERCEIVED ORGANIZATIONAL SUPPORY V/S
LIFE SATISFACTION
30.0
25.0
20.0
MALE
15.0 FEMALE
10.0
5.0
0.0
PERCEIVED ORGANIZATION SUPPORT Life ssatisfaction

19. PERCEIVED ORGANIZATIONAL SUPPORY V/S
LIFE SATISFACTION
35.0
30.0
25.0
20.0
POS_TOTAL
LS_TOTAL
15.0
10.0
5.0
0.0
<=22 23-29 30-36 37-43 47-50 >=51
AGE

20. QUALITY OF WORK LIFE V/S COMPETENCE
70
60
50
40
COM_TOTAL
QWL_TOTAL
30
20
10
0
Upto 12th Graduation Post Graduation Any other
EDUCATION QUALIFICATION

21. LIFE SATISFACTION V/S JOB SATISFACTION
20
18
16
14
12
LS_TOTAL
10
JS_TOTAL
8
6
4
2
0
Upto 12th Graduation Post Graduation Any other
EDUCATION QUALIFICATION

22. TURNOVER INTENTION V/S ORGANIZATIONAL
COMMITMENT
40.0
35.0
30.0
25.0
Male
20.0 Female
15.0
10.0
5.0
0.0
TI_TOTAL OC_TOTAL

23. QUALITY OF WORKLIFE V/S ORGANIZATIONAL
COMMITMENT
120.0
100.0
80.0
60.0 Organization Commitment
Quality of WorkLife
40.0
20.0
0.0
<=22 23-29 30-36 37-43 47-50 >=51
AGE

24. THANK YOU