11. What is C’est Bon? After following our recommendations…
12. Match brand to service Meet and exceed customer’s expected experience: Authentic Chinese cuisine and dining experience, with speedy delivery. Authentic
13. Attentive and responsive Hire trained servers and deliverers for a consistent and quality experience. Develop processes for handling dine-in customers and phone calls. Great Service
14. Improve delivery coverage Relocate north restaurant to improve delivery coverage and service. Accessible