1. BHAVYA BAJAJ 10BSP0334 GAURAV MANOCHA 10BSP0353s SOUVIK DHAR 10BSP0523

3. BackgroundRolls-Royce: Four markets

8. A New Direction Start of Trent Engine Series again Suitable to the customer Features: More Fuel Efficient Lower Emission More durability

9. Customers Of Trent Engine

10. Strategy for the Future Decided to invest in after-sales Customer-Centric model Power by the Hour Total Care Mission Ready Management Solution On-Wing Care

13. More Services Engines on lease & Repair of Accessory Units Asset-Management Service Long-term Forecasting Model Global Repair & Overhaul network To provide EHM Enginedatacenter.com Aeromanager.com

14. Engine Health Management Service Provide solutions to all engine related problems Enginedatacenter.com Used recorded engine data Plan future engine repair/removal Aeromanager.com For aerospace customers To order spare parts To view status of engine Access to technical information

15. After Sales Service
A Business Opportunity

16. Power by The Hour Customer had to pay a maintenance fee per aircraft flight hour. In return maintained the engines over their life span and replaced them on breakdown. Rolls Royce claimed that its “Power by the hour” service facility allowed airline operators to reduce engine support costs. BenefitsPredictable maintenance costsReduced Capital InvestmentImproved Residual Value of Aircraft

17. EHM SERVICE

21. Maintenance Contracts

22. This helped the company maintain a relatively secure revenue stream.Maintenance Contracts (Average) 12 yrs Total Care 20 years Corporate Care 8 years

23. Challenges

24. A Look at Aero Engines by the Company….