1. Dept. of MBA, Sanjivani COE, Kopargaon
107 GE-Business Communication
Unit. No. 5.2
Recruitment and Employer
Correspondence
Interview
Presented By:
Dr. V. D. Chavan
Ph. D (Management), MBA(Mkt), B.Com (Banking and Cost Accounting)
Associate Professor of MBA
1
Sanjivani College of Engineering, Kopargaon
Department of MBA
www.sanjivanimba.org.in

2. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Interview skills
• Interviews are about presenting yourself in a positive
and confident manner and we have interview skills
and tips to help you. Many candidates are often
worried that by "overselling" themselves they may
appear arrogant and, as a result, they opt for
mainstream answers which can sometimes
appear fairly vague.

3. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
The purpose of the interview
• Your personal qualities
• How well you express yourself
• Your motivation and enthusiasm
• The recruiters will already have an indication of these from your initial
application but now the interview will assess you in person.
• It is also your chance to meet somebody from the organization and
assess them: are they offering what you want?
• There aren't right or wrong answers to interview questions: how you come
across is as important as what you say. Be yourself

4. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Characteristics of the Job Interview
• Professionalism: how you carry yourself, how you dress for
the interview and whether you arrived on time
• Good Communication: good communicators, active listening,
Avoid interrupting the interviewer, speak clearly and concisely
and respond to questions correctly.
• Flexibility: Your prospective employer wants employees who are flexible
enough to adjust to changing conditions and who are willing to expand
their skills and abilities. During the interview, if asked about relocation,
try to keep an open mind. If you are worried about relocation or traveling
costs, your employer might be willing to pay for it, you may loose that job.

5. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Characteristics of the Job Interview
• Interpersonal/Teamwork Abilities: how employees handle conflict and
team assignments is important to employers. Interviewer may ask you to
demonstrate how you managed conflict or successfully worked on a
project with others before.
• It is possible to productively work with someone you do not like.
Therefore, your response should show how you got the work done
without allowing your emotions to get in the way.
• Positive Thinking: maintain confidence and a positive mindset, Employers
want positive employees with the ability to think quickly on their feet. If
asked how you deal with problems, say that after acknowledging them
you concentrate on finding workable solutions.

6. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Characteristics of the Job Interview
• Demeanor and Ethics: Your interviewer looks at your overall demeanor
and work ethics, which includes whether you display genuine interest in,
and enthusiasm, for the position, and whether you are truthful. Any sign
of disinterest, boredom, or untruth may cost you the job.
• Let your personality speak for itself by being who you are while remaining
friendly, courteous and professional.

7. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Preparation for the interview
• Research very carefully the career area for which you are applying.
• Remind yourself why you are interested in this career, and this employer:
enthusiasm is important.
• Re-read your application form as if you were the interviewer. Try and
anticipate the questions they will ask. Think about any awkward points
that might be picked up on, and how you will handle them.
• Prepare some questions to ask the interviewer.
• Plan how you will get to the interview. Leave plenty of time in case of
traffic jams or delayed trains.
• Dress neatly and smartly.

8. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Preparation for the interview
• Take a small, neat notepad and pen to write down important information
the interviewer may tell you, and after the interview, the questions you
were asked, so you can work out better answers to any you fluffed.
• Research the employer - here are some things you may be able to find out
from the employers web site or via Google.
• o What is the size of the organization?
• o How long has it been in business?
• o What are its products and/or services?
• o What sort of reputation or public image does it have?

9. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Preparation for the interview
• o Who are its main competitors?
• o Where is it based? Single or multiple locations? Indian or multinational?
• o What is the organizational structure like?
• o What are its future plans and prospects?
• o What is the organizational culture?
• o What types of training, development and appraisal are offered?

10. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Common Body Language Interview Mistakes to avoid
• Bad Posture
• Breaking Eye Contact
• Chopping and Pointing
• Crossed Arms
• Excessive Nodding
• Fidgeting
• Hands Behind Back
• Mismatched Expressions
• Shifty Eyes
• Staring

11. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Types of Interviews and questions
• Types: Competency Based and Traditional
• Questions:
• 1. Competency
• 2. Chronological
• 3. Technical
• 4. Case studies

12. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Telephonic Interview
• A telephone interview will usually be given to candidates who have passed
the online application and/or psychometric test stage. They are especially
common for sales-related jobs, such as recruitment consultancy and
particularly (surprise!) telesales, where verbal communication skills are
paramount.
• Advantages of telephone interviews: They are time and cost-effective -
most last about 20-25 minutes. They test your verbal communication
skills and telephone technique.
• Disadvantages of telephone interviews: You can't see the interviewer to
gauge their response. Tension – you never know when an employer might
call to interview you. They can seem to go very quickly, without giving you
much time to think about your answers - so be well prepared!

13. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Interview through videoconferencing
• A video conference interview is an ideal component of a long-distance job
search. It minimizes travel and other expenses while giving an employer
the opportunity to meet with a candidate using a human-like interaction.
• test your computer's webcam
• Appearance: Wear an interview suit, and not just the jacket and tie or the
jacket and blouse. Dark colors are best
• refrain from wearing too much makeup, too much jewelry, loud prints
and stripes, or anything else that's distracting.
• Turn on your computer and webcam long before your interview, double
check your microphone and speakers to be sure they're in working order.
• Have a copy of your resume at your fingertips,

14. Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
www.sanjivanimba.org.in
Dept. of MBA, Sanjivani COE, Kopargaon
Interview through videoconferencing
• Keep a notepad and pen or pencil handy to take brief notes during the
interview; however, avoid rearranging papers or tapping your pen during
the meeting, because those can be very distracting noises that a
microphone will magnify.
• Be prepared for a very slight delay in receiving the audio and video. Speak
clearly and listen carefully.
• Each participant in the videoconference should introduce themselves
• Look straight into the monitor at the interviewer. It will give the
impression that you are looking into their eyes.
• Avoid excessive motion.
• Speak naturally. There is no need to shout.

15. Dept. of MBA, Sanjivani COE, Kopargaon
Thank You