Virlen Mendez-Roco
P.O. BOX 123808
Dubai, U.A.E.
Mob No. 050 3904390
Email: virlenmroco@yahoo.com
OBJECTIVES To acquire a stable position in an organization where in I can contribute my knowledge and skills for the
profitability and stability of the company.
PROFILE A highly self-motivated and result oriented individual with 14 years’ work experience in Secretarial, Office
Management, ISO Coordination and HR Coordination. Excellent interpersonal skills with a very good
customer service relation.
ACHIEVEMENTS  Established the full system for the Quality Management System of the Company as we have earned the
ISO 9001:2008 Certificate on year 2009 January. QMS includes Quality Manual, Quality Procedures
and Quality Forms.
 Created a manuscript of Manuals for the Company Range of Products whereby it is printed as a Book
and distributed to the valued client for further usage and future reference.
EDUCATIONAL DEGREE Bachelor of Science in Computer Science
Bataan Heroes Memorial College
Balanga, City Philippines, March 2001
SOFTWARE SPECIALIZED Microsoft Windows Operating Systems, Microsoft Office (Word, Excel, Access, PowerPoint), Microsoft Visual
Basic, Microsoft Visual FoxPro, Adobe Imagestyler, Exact Globe and Exact Synergy, J.D. Edward, CRM
System, OFOQ HR System
PERSONAL DATA Date of Birth : November 12, 1980
Age : 36 yrs. Old
Civil Status : Married
Religion : Catholic
Nationality : Filipino
Passport No. : EB7691937
Visa Status : Residence Visa
UAE Driving License : 3686138
WORKING EXPERIENCE
Head of Admin, Executive Secretary, ISO Coordinator/Controller and HR Coordinator
Colmef Monneli
POB 123808, Jebel Ali, Dubai, U.A.E.
June 23, 2008 – Present
Work Description:
As Executive Secretary to the CEO & Top Management
 Works closely to the Managing Director in terms of decision making.
 Provides confidential secretarial support to the Managing Director.
 Maintains Managing Director’s file such as personal and company records.
 Make travel arrangements, bookings in the hotel, travel insurance for the Managing Director as well as his subordinates (General
Sales Manager, Finance & Admin Manager and Technical Manager).
 Maintains appointment schedules and calendars; arrange meetings and conferences.
 Perform typing job such as memo, letter, and circular.
 Preparation of MOM for the management on all conferences and meetings.
 Maintaining the proper circulation of documents within the department.

As ISO Coordinator
 In charge of the Quality Management System (QMS) of the company whereby, responsible in coordination with all the departments
(e.g. Sales, Technical, Finances, Admin Dept., Logistics/Procurement) and ISO contractor for further implementation of ISO
9001:2008
 Prepares all necessary documents needed like Quality Manual, Quality Procedures of each department (e.g. sales department,
technical department), Quality Forms (e.g. Inter-Office Memo form, Receipt Voucher, Progress Reports)
 Organizes and conducts Internal and External Surveillance Audit which includes time and date of audit, assigned auditors, and
department to be audit, and presentation of the documents needed.
 Works on Audit Report, Corrective and Preventive Actions Report, Non-Compliance Report which will be presented after the Internal
or External Audit held.
 Logs and files all necessary reports such as DICR Log (Document Issues/Changes Request), CPAR Log (Corrective and Preventive
Actions Reports), etc.
 Calls for Management Review Meeting every end of the year to review and discuss the Quality Management System of the company
whereby I am presenting the previous Minutes of the Meeting and tackles the agenda as required.
As HR Coordinator
 Maintains employee data base and properly filed such as CV, passport and visa copy, vacation/leave files, yearly ticket, insurance,
labor card copy, emirates id copy, driving license copy and etc, whatever is necessary and keep track on which are expiring and for
renewal
 Ensures filling, record keeping and organization of records.
 Contacts advertisement agency and place an advert for any vacancy in the company.
 Arranges appointment for interviews.
 Prepares and type necessary documents such as Job Offer, Salary Certificate, Salary Increase, Circular, Memorandums, Certificate
of Employment, NOC Letters and the likes.
 Make travel arrangements and bookings for the employees and guest.
 Conducts annual appraisals for subordinates and takes necessary actions for their development.
 Coordinates with Department Managers for Yearly Training Plans and request for the approval of the CEO
 Coordinates in timely manner with the PRO in daily basis for with regards to all the staff employment, cancellation, and renewals
Sales Secretary to the Managing Director
Newmatic Trading Co. LLC.
POB 13029 Al Quoz, Dubai - UAE
May 1, 2005 – Oct 31, 2006
Work Description:
 Provide secretarial and administrative support to the director.
 Prepares memos and letters after having a dictation from the Director.
 Prepares quotation and follow-up the same every two weeks.
 Filing and updating of customers file as well as from suppliers.
 Deals with incoming e-mails, faxes, courier & self-correspondence.
 Liaise with clients and suppliers.
 Organizing meeting, arrange travel & hotel bookings.
Document Controller / Secretary / Administrative Assistant
D.J. Roque Construction Co., Inc.
c/o Petron Bataan Refinery, Limay, Bataan Philippines
March 25, 2004 – April 09,2005
Work Description:
 Performs data encoding of office transactions utilizing the Microsoft Access Database.
 Performs typing job for transmittal and other communication documents.
 Prepares bid proposals and billing documents.
 Performs transmittal of documents thru facsimile, document photocopying and plastic lamination.
 Performs digital scanning for the compilation of Materials Manual.

 Assists the engineer in the preparation of project bar chart, job hazard analysis, minutes of meeting and other documents required
during project implementation.
 Conducts sourcing of materials required in the project.
 Provides confidential secretarial assistance.
 Ensures filling, record keeping and organization of records.
 Works independently as part of the Case Work Team, providing full Administrative/Secretarial support to the team.
 Conducts preliminary interview of applicant.
 Orient newly hired employees regarding company profile and nature of work.
 Handles payroll computation (including benefits and deduction) of employees’ per project basis.
Document Controller / Secretary / Administrative Assistant
Petron Bataan Refinery
Project Management Group
Limay, Bataan Philippines
December 1, 2002 – March 23, 2004
Work Description:
 Established a system for sorting and filing of documents on the various projects currently being implemented or to be implemented
by PMG. These include drawings, vendor prints, progress reports, safety reports, calculations, survey reports and others.
 Implements a system of monitoring and tracking the status of project documents and maintains a complete file of all documents.
 Appraises the PMG Project Manager or his representatives on the status of documents requiring action.
 Types reports, memoranda, correspondence, letters and others typing jobs as directed by originator; prepares and distributes the
same as required.
 Performs machine reproduction of correspondence, reference drawings and other documents.
 Types and prepares necessary documents pertinent to the projects such as CNU Operating Manual revision, Field Memo, Change
List, Clarification List and Minutes of Meeting.
 Consolidates all documents to a bid package necessary for release to bidders. Types and prepares all necessary
information/documents pertinent to it.
 Prepares presentation materials using Microsoft Office Applications (Microsoft PowerPoint) for the group’s presentation to higher
management.
 Assists in organization and preparation of company events, customer training, special projects, meetings and special mailings.
PPIC Clerk / Material Controller
Subic Bay Apparel Corporation
Project Planning and Inventory Control Dept.
SBMA Olongapo City Philippines
January 30, 2002 – August 25, 2002
Work Description:
 Prepares daily production reports that will be submitted to the manager via e-mail and distributed to all production supervisors.
 Updates daily production balances and loading.
 Checks incoming orders of coat/pants from client thru email direct from California and/or from Cavite Apparel Corporation.
 Monitors shipment date, type of shipment and where to ship the product in order to meet the deadline scheduled by the client.
 Handles inventory of stocks consumed by operator on everyday production thru allocation using Microsoft Office Worksheet (Excel).
 Prepares weekly/monthly reports of stocks.
 Types’ memorandum if needed and other typing jobs directed by the manager and supervisors.
RELEVANT TRAINING
ISO 9001:2008 Awareness Seminar June 2009
ISO 9001:2008 Internal Quality Auditing Techniques September 2009
CRM Oracle System Training April 2014
OFOQ HR System Training May 2016