Personal Information
Unternehmen/Arbeitsplatz
Moscow, Russian Federation Russian Federation
Beruf
E-Commerce Director at Sportmaster | Omni-channel | Digital Marketing | CRM | Brand Building | General Management
Branche
Retail
Info
eCommerce & Omnichannel, customer experience oriented leader respected by both peers and managers alike as focused on the organization and brand building for the future. Progressive management experience includes a highly visible leadership role with a top-tier retail corporation and success in building a high quality, strategic, end-to-end Omnichannel customer experience. Currently in charged with setting up and driving a culture of customer and lifetime value by optimizing the digital customer experience and identifying opportunities for continuous improvement (designing and implementing strategy of omnichannel growth across 5 countries from Russian market). Leading a newly created eCom...
Tags
mindset
r.o.i
cost per contact
customer relationship management
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(2)Personal Information
Unternehmen/Arbeitsplatz
Moscow, Russian Federation Russian Federation
Beruf
E-Commerce Director at Sportmaster | Omni-channel | Digital Marketing | CRM | Brand Building | General Management
Branche
Retail
Info
eCommerce & Omnichannel, customer experience oriented leader respected by both peers and managers alike as focused on the organization and brand building for the future. Progressive management experience includes a highly visible leadership role with a top-tier retail corporation and success in building a high quality, strategic, end-to-end Omnichannel customer experience. Currently in charged with setting up and driving a culture of customer and lifetime value by optimizing the digital customer experience and identifying opportunities for continuous improvement (designing and implementing strategy of omnichannel growth across 5 countries from Russian market). Leading a newly created eCom...
Tags
mindset
r.o.i
cost per contact
customer relationship management
Mehr anzeigen