It contains the evolution of the hotel industry in India. With current details of Oberoi Hotel and Taj Hotels. It is good for 1st-year students of NCHMCT/ Hotel management Students history of Oberoi hotel history of taj hotels History of park hotels History of ITC hotels International Hotel Brands

1. FOOD AND BEVERAGE
SERVICE
Unit 1
VIKASH PRASAD
OCTOBER 2020
October 20 1BHM 112
Introduction

2. First Hotel World
• Nishiyama Inn- Japan – 705 AD ( According to
Guinness world records)
• City Hotels, New York – 1792 ( Few Books)
• Tremont Hotels – 1829 ( Few Books)
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Introduction 2

3. Nishiyama Inn
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Introduction 3

4. City Hotel,NY
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Introduction 4

5. Tremont Hotel, Boston
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Introduction 5

6. First Hotel India ( Still
operational)
• Auckland Hotel, Kolkata – 1841
• Later renamed as – Great eastern Hotel,
Kolkata
• Present – Renamed as The LaLit Great eastern
Hotel
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Introduction 6

7. LaLit Great Eastern Hotel
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Introduction 7

8. Indian Hotel Brands
• EIH Ltd – East India Hotels Ltd
• IHCL – Indian Hotels company Ltd
• ITC ltd – Imperial Tobacco Company of India
Ltd (Renamed- Indian Tobacco Company Ltd
1970)
• Apeejay Surrendra Park Hotels
• The Leela Palaces Hotels Resorts
• ITDC – Indian Tourism Development
CorporationOctober 20
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Introduction 8

9. International Hotel Brands
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Introduction 9
• Wyndham Worldwide
• Marriott International
• InterContinental Hotels Group
• Hilton Worldwide
• Accor Hotels
• Best Western Hotels
• Carlson Rezidor Hotel Group
• Hyatt Hotels Corporation

10. IHCL
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Introduction 10
Hotel Name Taj hotels
Parent Company IHCL
Year Started 1899
Started by Jamsetji Tata
Brands  Taj
 Vivanta
 Ginger
 SeleQtions
 The Gateway
Number of Hotels 200 plus

11. IHCL
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Introduction 11
Countries of operation 12
Head Quarter Mumbai, Maharashtra
Current President/CEO Mr. Puneet Chhatwal
Tagline ( If any) Tajness. You can feel it with your eyes closed
Few Properties (Examples)  The Taj Mahal palace Mumbai
 Taj Exotica Goa
 Taj Mahal Palace , Jaipur
 Rambagh Palace, Jaipur
 Taj 51 Buckingham Gate Suites and
Residences, London

12. IHCL
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Introduction 12
• Started by Jamsetji.
• The company got started in the year 1899
under the name of Indian Hotel Company Ltd.
• The first property by IHCL was open in the
year 1903 at Mumbai by the name of “The Taj
Mahal Palace”. First chain of Luxury Hotels in
India

13. EIH Ltd
October 20
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Introduction 13
Hotel Name Oberoi hotels & Resorts
Parent Company EIH Ltd
Year Started 1934 ( First Property – The Clarkes Hotel,Shimla)
Company Started - 1949
Started by Rai Bahadur Mohan Singh Oberoi
Brands Oberoi Hotels ( Luxury)
Trident Hotels ( 5 star)
Maidens Hotel

14. EIH Ltd
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Introduction 14
Number of Hotels 30 plus
Countries of operation 7
Head Quarter Registered office -Kolkata, West Bengal
Corporate Office – New Delhi
CEO Mr. P.R.S. Oberoi
Taglines Luxury. Redefined.(Use to be – Nothing at
present)
Few Properties (Examples)  The Oberoi, New Delhi
 The Oberoi , Mumbai
 The Oberoi Grand, Kolkata
 The Oberoi Zahra river Cruise, Nile River
 The Oberoi, Vrinda River Cruise, Kerala

15. EIH Ltd
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Introduction 15
• Rai Bahadur Mohan Singh Oberoi was born on
15th august 1898 at Rawalpindi, now at
Pakistan.
• He got a job as clerk at hotel called Cecil
Hotel, Shimla which is at present known as
The Oberoi Cecil, Shimla in the year 1922.
• Clarkes Hotel, Shimla
• Cicil,Shimla

16. Types of F&B Operations
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Introduction 16
• On the basis of Priority
• On the basis of Profit Motive
• One the basis of Market segment

17. Types of F&B Operations
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Introduction 17
Operation on the basis
of Priority
Primary Catering
Operation (Restaurants
& Bars)
Secondary Catering
Operation (Institutional
and Transport catering)

18. Types of F&B Operations
October 20
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Introduction 18
Operation on the basis of
Profit Motive
Commercial Catering
Operation (Restaurants &
Bars)
Welfare Catering Operation
(Hospital, Prison, catering)

19. Types of F&B Operations
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BHM 112
Introduction 19
Classification on Market
Segment/Types of
customers
Captive Market Non Captive Market Semi Captive Market

20. Thanks
October 20 20