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Unit 1 Individual Project   1




           Victoria Rock

American Intercontinental University

      Unit 1 Individual Project

 MGMT 230- Electronic Business

          August 31, 2012
Unit 1 Individual Project    2


                                              Abstract

B2B and B2C technologies and applications play a major role in the way companies do business

today. There are many of these resources out there that will help any company compete in this

new age of communication.
Unit 1 Individual Project      3


                                     Unit 1 Individual Project

Introduction

   With the rice in communication and the internet, businesses have had to improve on their day

to day operations in order to survive in this new market era. Thanks to the technologies and

applications now available, businesses can now use automation for key business processes such

as customer service, buying and selling of goods and services, as well as warehousing. B2B and

B2C technologies and applications have helped many businesses compete in the new cyber

world.

Description of B2B Technology/Application #1

         B2B technology are considered the tools in which businesses use to communicate to

other businesses in regards to everything from buying and selling to conference meetings with

others in different parts of the world. The wireless web is a major technology used by all

businesses. Not only can companies use their computers for communicating on the go, but

thanks to the wireless web they can also use such products as cell phones, iphones, or any other

device that can connect through the wireless web (Enders, 2008).

Description of B2B Technology/Application #2

         There are so many different kinds of business applications available to choice just one is

very difficult. CRM’s is one application used by business to track sales activities or do sales

analysis. They can also be used on cell phones to do purchases from different companies or you

can use them to set up automation abilities that keep track of everything in regards to sales,

meeting schedules or anything else to keep your business running smoothly (Zoho work/online,

2012).
Unit 1 Individual Project   4


Examples of B2B Technology/Applications in Business

       One B2B application business I found is called Linkedin. It is the largest professional

network on the internet with more than 175 million members expanding over 200 countries and

territories. Linkedin is a rolodex, resume, and business forum rolled into one. It is a great tool to

use to find just about anyone you may need to contact in your day to day business operations

(Linked in Press Center, 2012). Zoho Corporation is another online business that offers many

different kinds of business applications such as; Collaboration Applications, Business

Applications, and Productivity Applications to help the business person be more productive in

their day to day life. Zoho.com has more than 25 online applications from project management

to web conferencing and is used by such companies as; Time, The Economist, and Fox Business

to name a few (Zoho work/online, 2012).



Description of B2C Technology/Application #1

       One B2C technology which has facilitated the development of B2C applications is

Microsoft.NET framework. Microsoft.NET technology is a programming language which

ensures the development of B2C applications such as; shopping carts, menus, and catalogs to

name a few (B2C (Business-to-Consumer), 2012).



Description of B2C Technology/Application #2

       If you have ever shopped online then you already know one of the most important

applications for a B2C business and that is a website. Websites features products or a service a

company has for sale, and which can be purchased by the consumers that visit your site. It
Unit 1 Individual Project   5


allows businesses to increase their customer base and thus increase their revenue (E-Business

and E-Commerce, 2003).

Examples of B2C Technology/Applications in Business

       Two B2C companies I found that utilize the applications and technologies I described

above are Dell, which deals with the sale of laptops and desktop computers and serves clients all

around the world (About Dell, 2012). Intel Corporation is the second company and they

manufacture and sale processors to numerous companies who serve as their customers or clients

(Soqui, 2012). The advantages utilized by B2C applications are the chance to improve the

effectiveness in the business process management. They also have the ability to enjoy the

advantage of increased customers, sales and revenue.

Business Application: B2B

       For my business, Crafts Unlimited, I would have to say that one of the best B2B

applications I would use would be Linked in. This application will allow me to have quick

access to sales professionals that I would need in regards to my purchasing needs for my

business and keeping my inventory stocked for my customers (Linked in Press Center, 2012)

Business Application: B2C

       The best B2C application for my business, Crafts Unlimited, would be a website

designed in such a way my customers would be able to find and purchase whatever they needed

in a timely manner without having to leave the comfort of their home.

Business Application: Other Technologies

       There are many different kinds of technologies and applications available that I could use

to help increase my customer base and revenue. Cell phone and iPhone apps are a great tool to

have because they allow for quick access to your products while your customers are on the go. It
Unit 1 Individual Project      6


would also allow for a quick comparison on product and price if the customer is at another retail

store.

Conclusion

    There are so many technologies and applications available out there to help one create and

maintain a successful E-Commerce business. The trick is finding the right one’s for you to use

to help make your business a success.
Unit 1 Individual Project    7


                                         References

About Dell. (2012). Retrieved from Dell: http://content.dell.com/us/en/corp/about-
       dell.aspx?c=us&l=en&s=corp
B2C (Business-to-Consumer). (2012). Retrieved from outsourcing .net development:
       http://www.outsourcingdotnetdevelopment.com/b2c.html
E-Business and E-Commerce. (2003). Retrieved from Peterindia.net:
       http://www.peterindia.net/E-businessOverview.html
Enders, J. &. (2008). Choosing the appropriate strategy for interaction with suppliers. In J. &.
       Enders, Strategies for E-Business: Concepts & Cases (pp. 194-206). Prentice Hall.
Linked in Press Center. (2012). Retrieved from Linkedin.com: http://press.linkedin.com/about
Soqui, F. (2012). Retail Innovation. Retrieved from Intel:
       http://www.intel.com/content/www/us/en/intel-innovation/innovation-adidas-
       transforming-retail-video.html
Zoho work/online. (2012). Retrieved from Zoho.com: https://www.zoho.com/

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Mgmt230 u1 ip_2011

  • 1. Unit 1 Individual Project 1 Victoria Rock American Intercontinental University Unit 1 Individual Project MGMT 230- Electronic Business August 31, 2012
  • 2. Unit 1 Individual Project 2 Abstract B2B and B2C technologies and applications play a major role in the way companies do business today. There are many of these resources out there that will help any company compete in this new age of communication.
  • 3. Unit 1 Individual Project 3 Unit 1 Individual Project Introduction With the rice in communication and the internet, businesses have had to improve on their day to day operations in order to survive in this new market era. Thanks to the technologies and applications now available, businesses can now use automation for key business processes such as customer service, buying and selling of goods and services, as well as warehousing. B2B and B2C technologies and applications have helped many businesses compete in the new cyber world. Description of B2B Technology/Application #1 B2B technology are considered the tools in which businesses use to communicate to other businesses in regards to everything from buying and selling to conference meetings with others in different parts of the world. The wireless web is a major technology used by all businesses. Not only can companies use their computers for communicating on the go, but thanks to the wireless web they can also use such products as cell phones, iphones, or any other device that can connect through the wireless web (Enders, 2008). Description of B2B Technology/Application #2 There are so many different kinds of business applications available to choice just one is very difficult. CRM’s is one application used by business to track sales activities or do sales analysis. They can also be used on cell phones to do purchases from different companies or you can use them to set up automation abilities that keep track of everything in regards to sales, meeting schedules or anything else to keep your business running smoothly (Zoho work/online, 2012).
  • 4. Unit 1 Individual Project 4 Examples of B2B Technology/Applications in Business One B2B application business I found is called Linkedin. It is the largest professional network on the internet with more than 175 million members expanding over 200 countries and territories. Linkedin is a rolodex, resume, and business forum rolled into one. It is a great tool to use to find just about anyone you may need to contact in your day to day business operations (Linked in Press Center, 2012). Zoho Corporation is another online business that offers many different kinds of business applications such as; Collaboration Applications, Business Applications, and Productivity Applications to help the business person be more productive in their day to day life. Zoho.com has more than 25 online applications from project management to web conferencing and is used by such companies as; Time, The Economist, and Fox Business to name a few (Zoho work/online, 2012). Description of B2C Technology/Application #1 One B2C technology which has facilitated the development of B2C applications is Microsoft.NET framework. Microsoft.NET technology is a programming language which ensures the development of B2C applications such as; shopping carts, menus, and catalogs to name a few (B2C (Business-to-Consumer), 2012). Description of B2C Technology/Application #2 If you have ever shopped online then you already know one of the most important applications for a B2C business and that is a website. Websites features products or a service a company has for sale, and which can be purchased by the consumers that visit your site. It
  • 5. Unit 1 Individual Project 5 allows businesses to increase their customer base and thus increase their revenue (E-Business and E-Commerce, 2003). Examples of B2C Technology/Applications in Business Two B2C companies I found that utilize the applications and technologies I described above are Dell, which deals with the sale of laptops and desktop computers and serves clients all around the world (About Dell, 2012). Intel Corporation is the second company and they manufacture and sale processors to numerous companies who serve as their customers or clients (Soqui, 2012). The advantages utilized by B2C applications are the chance to improve the effectiveness in the business process management. They also have the ability to enjoy the advantage of increased customers, sales and revenue. Business Application: B2B For my business, Crafts Unlimited, I would have to say that one of the best B2B applications I would use would be Linked in. This application will allow me to have quick access to sales professionals that I would need in regards to my purchasing needs for my business and keeping my inventory stocked for my customers (Linked in Press Center, 2012) Business Application: B2C The best B2C application for my business, Crafts Unlimited, would be a website designed in such a way my customers would be able to find and purchase whatever they needed in a timely manner without having to leave the comfort of their home. Business Application: Other Technologies There are many different kinds of technologies and applications available that I could use to help increase my customer base and revenue. Cell phone and iPhone apps are a great tool to have because they allow for quick access to your products while your customers are on the go. It
  • 6. Unit 1 Individual Project 6 would also allow for a quick comparison on product and price if the customer is at another retail store. Conclusion There are so many technologies and applications available out there to help one create and maintain a successful E-Commerce business. The trick is finding the right one’s for you to use to help make your business a success.
  • 7. Unit 1 Individual Project 7 References About Dell. (2012). Retrieved from Dell: http://content.dell.com/us/en/corp/about- dell.aspx?c=us&l=en&s=corp B2C (Business-to-Consumer). (2012). Retrieved from outsourcing .net development: http://www.outsourcingdotnetdevelopment.com/b2c.html E-Business and E-Commerce. (2003). Retrieved from Peterindia.net: http://www.peterindia.net/E-businessOverview.html Enders, J. &. (2008). Choosing the appropriate strategy for interaction with suppliers. In J. &. Enders, Strategies for E-Business: Concepts & Cases (pp. 194-206). Prentice Hall. Linked in Press Center. (2012). Retrieved from Linkedin.com: http://press.linkedin.com/about Soqui, F. (2012). Retail Innovation. Retrieved from Intel: http://www.intel.com/content/www/us/en/intel-innovation/innovation-adidas- transforming-retail-video.html Zoho work/online. (2012). Retrieved from Zoho.com: https://www.zoho.com/