1. COMMUNICATION

3. MEANING

4. IMPORTANCE

5. CONCEPT

6. IT INVOLVES…

7. ELEMENTS OF COMMUNICATION

8. THE SENDER

9. MESSAGE THE MESSAGE

11. COMMUNICATION PROCESS

12. COMPONENTS

13. EXAMPLE

15. TYPES

16. WHAT MAKES AN IMPRESSION….

17. 6 C’S OF COMMUNICATION

19. POSTURE

20. FACIAL EXPRESSIONS

21. GESTURES

22. EYE CONTACT

23. MOVEMENTS

24. TOUCH

25. SMELL

26. APPEARANCE

27. SOUND

28. SHAKING HANDS

29. SILENCE

30. COMMUNICATION BARRIERS

31. Language barrier

32. Noise barrier

33. Functional barriers

34. Gender barrier

35. ESSENTIALS OF EFFECTIVE COMMUNICATION

36. APPROPRIATE TONE

37. SELF-CONFIDENCE

38. ADEQUATE KNOWLEDGE

39. CLARITY OF THOUGHT

40. PROPER USE OF MEDIUM

41. ADAPTABILITY

42. ATTENTIVENESS

43. PATIENCE IN LISTENING

44. USING AIDS

45. THANKS