1. Being knowledgeable about Agile, Kanban and Lean methodologies does not alone make one an effective Agile coach. Effective coaching requires additional skills like conflict management, team building, and persuasion.
2. When starting with a new team, an Agile coach should take an outsider's perspective to understand the team's dynamics and culture before suggesting changes.
3. An Agile coach must be able to consider opposing ideas and perspectives simultaneously in order to effectively facilitate discussions and resolve conflicts.
3. Author, Advisor and Speaker
Co-Author:
Who is Agile in Australia and New Zealand
https://leanpub.com/whoisagileAustralia
4. 1. Knowing Agile, Kanban and Lean
won’t make you an Agile coach
Conflict
Managemen
t
Planning
Team
Building
Decision
Making
Empath
y
Persuasio
n
Influencing Motivational
5. 2. Be an Alien when you start with a new team
http://lunatractor.com/2011/05/13/great-agile-workspaces-how-we-
communicate/
6. 3. Have the ability to have two opposing
ideas in mind
7. 4. Be within the system to change the
system
• Systems are like Russian Dolls. One
is nested in another.
• Teams are nested within a large group.
The group is nested under a larger
portfolio
• Each of the nested systems interact
and impact all the time
• Trying to change one area without
understanding the impact or the
influence will be futile
• One cannot create a new system from
scratch. New system should be built
on the existing system
8. 5. Build Trust and Relationship before
Stand Up and Retrospective skills
Deterrence based
Knowledge based
Identity based