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Acquire and Retain Customers
The Google Display Network Guide
Fall 2012
Optimization strategies and
best practices
4
26 The Google Display Network Guide
Here’s where it all comes together: Let’s look
at five examples of how you can optimize
your campaign, according to different goals.
We’ll outline some goals to help you get started,
optimize and grow your campaigns. A great
strategy is to build a strong foundation with a
solid ROI, then expand out for more volume. For
example, start out with campaigns types that yield
the highest conversion rates (like remarketing)
and expand out to campaigns that will help you to
scale (like topic targeting).
Optimizing as you go is key, but also keep in mind
that display is an effective tool for attracting new
customers to your site—so be careful about
limiting your campaign’s traffic by stringent
campaign settings. Your goals may also change
as you introduce new products or services—
necessitating strategies for acquiring new
customers and seeking volume.
Use cases and optimization best practices
4.1
Optimization—manually or through automated tools—is the key to success on the
Google Display Network. To get the most out of your digital investment, actively
manage your display campaigns just as you would your search campaigns.
Use Cases
“I want to get started with display.”
“I want to increase the conversions of users
who have already been to my site.”
“I want to optimize my campaigns for better ROI.”
“I want to increase the volume of my
display campaigns.”
“I want to save time and still achieve solid
ROI with my campaigns.”
p. 29
p. 30
p. 32
p. 34
p. 35
1
2
3
4
5
27 The Google Display Network Guide
“How do I reach the right audience?”
•	Just getting started? Try a keyword contextually
targeted campaign, which shows ads on sites
related to your keywords. Keyword contextually
targeted campaigns on display are set up the
same way as search—create ad groups related
to specific themes and input corresponding ads.
•	Create separate campaigns for display
to ensure that you’re getting the best
performance. By separating search and display
campaigns in your AdWords account, you gain
more control and flexibility—and you’re able to
make changes that only influence the campaign
that you are intending to change.
”How do I choose the right ads?”
•	If you’re copying over a search campaign, you
should already have great text ads that you
can use. As a second step, ensure that you’re
reaching as wide a variety of placements as
possible by adding in all available image
ad sizes.
•	Don’t know how to create a display ad? Try
Display Ad Builder, which helps you quickly
create customized ads in an array of sizes.
“Which bidding strategy should I consider?”
Conversion Optimizer can help you minimize
manual work involved and may be the best option
for you if you have more than 15 conversions in
the past 30 days, since it manages the bidding for
you to get you the optimal amount of conversions.
If you’re not eligible yet, use CPC bidding and
remember that you can manage bids at the
keyword level.
“How can I measure my campaign
effectively?”
Add conversion tracking to your site to learn
which keywords drive the most conversions,
and to make decisions based on that information.
In your AdWords account, you’ll find an easy
how-to under the Tools and Analysis section >
Conversions.
4.1
“I want to get started with display.”1
To get ‘display-only’ campaigns,
you can copy your best performing
search campaigns with AdWords
Editor. AdWords Editor allows you to
make bulk changes for your account
easily—like copying campaign—and
upload them right into the AdWords
interface.
Advanced tip
If you’re just getting started, this is a great introduction to setting up your first display campaign,
utilizing the targeting type most similar to search: keyword contextual targeting.
28 The Google Display Network Guide
2
4.1
“How do I reach the right audience?”
Remarketing is a no-brainer for performance
advertisers, since you’re re-engaging with
prospects that have already shown interest
by visiting your site. As a first step, set up a
remarketing campaign with several lists. For
example, you could target users who have visited
just the homepage in one list, and users that
have abandoned a shopping cart in another list,
so you can tailor the message and promotions
accordingly. For other ideas, see our remarketing
strategy list guide.
“How do I choose the right ads?”
Match your creative to the type of remarketing
list. As in the example above, if you target users
who have just been to your homepage, you could
use a more general message. For users who
abandoned a shopping cart, you might extend a
special promotion or discount.
“Which bidding strategy should I consider?”
Conversion Optimizer can allow you to get the
maximum number of conversions at a set budget
with remarketing. However, if you’re using manual
CPC bidding, bid more aggressively on the user
lists that are the most valuable to you, like those
that were the closest to a sale and abandoned
their shopping cart.
“How do I measure my campaigns
effectively?”
At the bare minimum, install conversion tracking
to understand which clicks and campaigns are
converting.
Google Analytics allows a greater depth of data to
analyze and make changes to your campaigns.
•	Google’s new Remarketing Tag can
allow you to use one easy tag across
your entire site for flexible and
customized list creation.
•	If you’re already using Google
Analytics, try out Remarketing with
Google Analytics for easy, integrated
remarketing list creation.
Try out new and easier ways to create remarketing lists
“I want to increase the conversions of users who have already been to my site. ”
Advanced tip
If you’re a performance-oriented marketer, the next logical step from paid search advertising is
remarketing. Use these tips as a guide to setting up your campaigns.
29 The Google Display Network Guide
4.1
Use the new Remarketing Tag:
One tag across your entire site
passes values based on specific page
views or user actions. It will save you
time and allow more-sophisticated
list strategies.
Tailor creative to specific
remarketing lists. Personalize
promotions, calls-to-action and
landing pages for each list.
Create user lists based on different
combinations of pages visited (for
example, users who have visited a
product page but did not purchase
the product).
Automate bidding with conversion
optimizer. Conversion optimizer is
optimized for users, not just for sites.
When paired with a remarketing,
conversion optomizer on average
yields an 8% decrease in CPA and a
14% increase in conversions.13
Exclude or bid down on poorly
performing placements.
Select a relevant landing page for
each user list (Product/Sign-up/
Contact us).
Shorten membership duration or
target a different user segment.
1
5
6
7
2
3
4
Seven tips for improving ROI for remarketing
30 The Google Display Network Guide
4.1
“How do I reach the right audience?”
These tips work well for campaigns using
Keyword Contextual Targeting, Topic Targeting or
Interest Categories.
“How do I choose the right ads?”
Choosing the ad rotation setting ‘optimize for
conversions’ gives preference to ads that are
expected to perform best.
“Which bidding strategy should I consider?”
Lower bids or pause poorly performing keywords
or placements.
•	Optimize display keywords just as you would
for search. Increase bids on high performing
keywords, and decrease bids or pause
keywords that are not performing.
•	Try the same tactics for placements.
Within AdWords, you can see any site
you’ve received a click on (it appears as an
‘automatic placement’ in the placements
section of the display tab).
“How do I measure my campaigns
effectively?”
At a minimum, implement conversion tracking
to understand performance. Try multi-channel
funnels in Analytics for more robust reporting. 
“I want to optimize my campaigns for better ROI.”3
The following points outline some great tactics for optimizing toward the best
campaign performance.
Advanced tip
Another way to improve ROI
is to send consumers to your
most relevant landing pages. Add
URLs at the ad creative or at the
keyword level to send them to the
page that will get that user the best
information. This works especially
well for retail, local and travel
verticals.
31 The Google Display Network Guide
4.1
Start your campaigns.
Check that your campaign
is running within the first
24 hours. Then look at
the automatic reports
section and correct any
mis-targeting by excluding
placements that appear
irrelevant.
Optimize for conversion
volume and CPA.
•	 Expand on what’s
working by adding more
keywords, categories or
placements and pause
what’s not working.
•	 Tweak bids: Increase or
decrease bids at the site
level to get closer to your
target CPA
•	 Turn on Conversion
Optimizer once you’ve
reached 15 conversions.
Optimize for impression
and click volume.
•	 Before changing a bid,
make sure that there’s
enough volume to warrant
making a change. Change
bids at the placement or
keyword level after at
least one week of data.
Focus on the placements
or keywords where you’re
spending the most money.
•	 Leave wiggle room for your
CPA goals. CPA may be
higher in the first week, as
the system is learning, but
will stabilize after about 50
conversions.
Maintain performance.
For best results, check on
your campaigns at least
once a month to make
sure they are performing
as best they can, while
making small changes
as needed.
1x 1x
1x 1x
Day 1 Week 1 Week 2 Once a month
Optimization calendar for performance campaigns
32 The Google Display Network Guide
4.1
“How do I reach the right audience?”
There are lots of options for reaching new
customers and increasing volume on the Google
Display Network, while still maintaining ROI. Here
are two good strategies:
•	Topic targeting: Use broad topics to cast
a wide net. Create a new campaign with
relevant topics, or consider pairing it with
Keyword Contextual Targeting for more
precision. Also consider layering topic
targeting with demographics for more
targeted precision.
•	To increase volume on an existing Keyword
Contextually Targeted campaign, try adding
new keywords to your campaign. These can
be synonyms of keywords already in your
account, or more generic keywords than you
already have.
“How do I choose the right ads?”
Leverage all ad formats and sizes (including text).
You’ll increase the likelihood of reaching more
prospects by capturing all available inventory.
“Which bidding strategy should I consider?”
When going for volume, a tactic you can use is
to bid higher to get maximum exposure. Bid up
on particularly well performing placements or
keywords. 
“How do I measure my campaigns
effectively?”
View-through conversions (VTCs) are a great
option for measurement here in order to
understand the holistic value of these higher
volume campaigns.
If you’d like to increase volume and acquire new customers, these are some
great suggestions.
Expand only to new prospects
For a specific promotion,
guarantee that you’re advertising
only to new prospects by using
a remarking list that captures
customers that have already
visited your site. Excluding this
list of users ensures that you’re
reaching just new customers with
these campaigns.
“I want to increase the volume of my display campaigns.”4
Advanced tip
33 The Google Display Network Guide
4.1
“How do I reach the right audience?”
Display Campaign Optimizer can be a great set-
it-and-forget-it tool for optimizing bids as well
as targeting. All you need to get started is ad
creatives and a budget.
“How do I choose the right ads?”
Include all ad formats (including text) to let
the Display Campaign Optimizer give you
maximum reach.
“Which bidding strategy should I consider?”
When launching a Display Campaign Optimizer
campaign, set an aggressive target CPA, at or
above the past 30-day Google Display Network
average CPA. You can lower this over time as the
campaign starts to ramp up. We also recommend
ensuring that your campaign budget is set at 20x
max CPA goal.
Measurement/requirements
Conversation tracking and a minimum volume of
conversions are required.
Wait about two weeks before
tweaking these campaigns to ensure
that the Display Campaign Optimizer
is able to learn the most about your
campaigns. After two weeks, try
optimizing with small changes to
expand to more volume or refine
your audience targeting.
5
Let our automated tools do the heavy lifting—freeing up resources while still
getting great ROI.
“I want to save time and still achieve solid ROI
with my campaigns.”
Advanced tip

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Google Display Network (GDN) Guide

  • 1. +1 Search Acquire and Retain Customers The Google Display Network Guide Fall 2012
  • 3. 26 The Google Display Network Guide Here’s where it all comes together: Let’s look at five examples of how you can optimize your campaign, according to different goals. We’ll outline some goals to help you get started, optimize and grow your campaigns. A great strategy is to build a strong foundation with a solid ROI, then expand out for more volume. For example, start out with campaigns types that yield the highest conversion rates (like remarketing) and expand out to campaigns that will help you to scale (like topic targeting). Optimizing as you go is key, but also keep in mind that display is an effective tool for attracting new customers to your site—so be careful about limiting your campaign’s traffic by stringent campaign settings. Your goals may also change as you introduce new products or services— necessitating strategies for acquiring new customers and seeking volume. Use cases and optimization best practices 4.1 Optimization—manually or through automated tools—is the key to success on the Google Display Network. To get the most out of your digital investment, actively manage your display campaigns just as you would your search campaigns. Use Cases “I want to get started with display.” “I want to increase the conversions of users who have already been to my site.” “I want to optimize my campaigns for better ROI.” “I want to increase the volume of my display campaigns.” “I want to save time and still achieve solid ROI with my campaigns.” p. 29 p. 30 p. 32 p. 34 p. 35 1 2 3 4 5
  • 4. 27 The Google Display Network Guide “How do I reach the right audience?” • Just getting started? Try a keyword contextually targeted campaign, which shows ads on sites related to your keywords. Keyword contextually targeted campaigns on display are set up the same way as search—create ad groups related to specific themes and input corresponding ads. • Create separate campaigns for display to ensure that you’re getting the best performance. By separating search and display campaigns in your AdWords account, you gain more control and flexibility—and you’re able to make changes that only influence the campaign that you are intending to change. ”How do I choose the right ads?” • If you’re copying over a search campaign, you should already have great text ads that you can use. As a second step, ensure that you’re reaching as wide a variety of placements as possible by adding in all available image ad sizes. • Don’t know how to create a display ad? Try Display Ad Builder, which helps you quickly create customized ads in an array of sizes. “Which bidding strategy should I consider?” Conversion Optimizer can help you minimize manual work involved and may be the best option for you if you have more than 15 conversions in the past 30 days, since it manages the bidding for you to get you the optimal amount of conversions. If you’re not eligible yet, use CPC bidding and remember that you can manage bids at the keyword level. “How can I measure my campaign effectively?” Add conversion tracking to your site to learn which keywords drive the most conversions, and to make decisions based on that information. In your AdWords account, you’ll find an easy how-to under the Tools and Analysis section > Conversions. 4.1 “I want to get started with display.”1 To get ‘display-only’ campaigns, you can copy your best performing search campaigns with AdWords Editor. AdWords Editor allows you to make bulk changes for your account easily—like copying campaign—and upload them right into the AdWords interface. Advanced tip If you’re just getting started, this is a great introduction to setting up your first display campaign, utilizing the targeting type most similar to search: keyword contextual targeting.
  • 5. 28 The Google Display Network Guide 2 4.1 “How do I reach the right audience?” Remarketing is a no-brainer for performance advertisers, since you’re re-engaging with prospects that have already shown interest by visiting your site. As a first step, set up a remarketing campaign with several lists. For example, you could target users who have visited just the homepage in one list, and users that have abandoned a shopping cart in another list, so you can tailor the message and promotions accordingly. For other ideas, see our remarketing strategy list guide. “How do I choose the right ads?” Match your creative to the type of remarketing list. As in the example above, if you target users who have just been to your homepage, you could use a more general message. For users who abandoned a shopping cart, you might extend a special promotion or discount. “Which bidding strategy should I consider?” Conversion Optimizer can allow you to get the maximum number of conversions at a set budget with remarketing. However, if you’re using manual CPC bidding, bid more aggressively on the user lists that are the most valuable to you, like those that were the closest to a sale and abandoned their shopping cart. “How do I measure my campaigns effectively?” At the bare minimum, install conversion tracking to understand which clicks and campaigns are converting. Google Analytics allows a greater depth of data to analyze and make changes to your campaigns. • Google’s new Remarketing Tag can allow you to use one easy tag across your entire site for flexible and customized list creation. • If you’re already using Google Analytics, try out Remarketing with Google Analytics for easy, integrated remarketing list creation. Try out new and easier ways to create remarketing lists “I want to increase the conversions of users who have already been to my site. ” Advanced tip If you’re a performance-oriented marketer, the next logical step from paid search advertising is remarketing. Use these tips as a guide to setting up your campaigns.
  • 6. 29 The Google Display Network Guide 4.1 Use the new Remarketing Tag: One tag across your entire site passes values based on specific page views or user actions. It will save you time and allow more-sophisticated list strategies. Tailor creative to specific remarketing lists. Personalize promotions, calls-to-action and landing pages for each list. Create user lists based on different combinations of pages visited (for example, users who have visited a product page but did not purchase the product). Automate bidding with conversion optimizer. Conversion optimizer is optimized for users, not just for sites. When paired with a remarketing, conversion optomizer on average yields an 8% decrease in CPA and a 14% increase in conversions.13 Exclude or bid down on poorly performing placements. Select a relevant landing page for each user list (Product/Sign-up/ Contact us). Shorten membership duration or target a different user segment. 1 5 6 7 2 3 4 Seven tips for improving ROI for remarketing
  • 7. 30 The Google Display Network Guide 4.1 “How do I reach the right audience?” These tips work well for campaigns using Keyword Contextual Targeting, Topic Targeting or Interest Categories. “How do I choose the right ads?” Choosing the ad rotation setting ‘optimize for conversions’ gives preference to ads that are expected to perform best. “Which bidding strategy should I consider?” Lower bids or pause poorly performing keywords or placements. • Optimize display keywords just as you would for search. Increase bids on high performing keywords, and decrease bids or pause keywords that are not performing. • Try the same tactics for placements. Within AdWords, you can see any site you’ve received a click on (it appears as an ‘automatic placement’ in the placements section of the display tab). “How do I measure my campaigns effectively?” At a minimum, implement conversion tracking to understand performance. Try multi-channel funnels in Analytics for more robust reporting.  “I want to optimize my campaigns for better ROI.”3 The following points outline some great tactics for optimizing toward the best campaign performance. Advanced tip Another way to improve ROI is to send consumers to your most relevant landing pages. Add URLs at the ad creative or at the keyword level to send them to the page that will get that user the best information. This works especially well for retail, local and travel verticals.
  • 8. 31 The Google Display Network Guide 4.1 Start your campaigns. Check that your campaign is running within the first 24 hours. Then look at the automatic reports section and correct any mis-targeting by excluding placements that appear irrelevant. Optimize for conversion volume and CPA. • Expand on what’s working by adding more keywords, categories or placements and pause what’s not working. • Tweak bids: Increase or decrease bids at the site level to get closer to your target CPA • Turn on Conversion Optimizer once you’ve reached 15 conversions. Optimize for impression and click volume. • Before changing a bid, make sure that there’s enough volume to warrant making a change. Change bids at the placement or keyword level after at least one week of data. Focus on the placements or keywords where you’re spending the most money. • Leave wiggle room for your CPA goals. CPA may be higher in the first week, as the system is learning, but will stabilize after about 50 conversions. Maintain performance. For best results, check on your campaigns at least once a month to make sure they are performing as best they can, while making small changes as needed. 1x 1x 1x 1x Day 1 Week 1 Week 2 Once a month Optimization calendar for performance campaigns
  • 9. 32 The Google Display Network Guide 4.1 “How do I reach the right audience?” There are lots of options for reaching new customers and increasing volume on the Google Display Network, while still maintaining ROI. Here are two good strategies: • Topic targeting: Use broad topics to cast a wide net. Create a new campaign with relevant topics, or consider pairing it with Keyword Contextual Targeting for more precision. Also consider layering topic targeting with demographics for more targeted precision. • To increase volume on an existing Keyword Contextually Targeted campaign, try adding new keywords to your campaign. These can be synonyms of keywords already in your account, or more generic keywords than you already have. “How do I choose the right ads?” Leverage all ad formats and sizes (including text). You’ll increase the likelihood of reaching more prospects by capturing all available inventory. “Which bidding strategy should I consider?” When going for volume, a tactic you can use is to bid higher to get maximum exposure. Bid up on particularly well performing placements or keywords.  “How do I measure my campaigns effectively?” View-through conversions (VTCs) are a great option for measurement here in order to understand the holistic value of these higher volume campaigns. If you’d like to increase volume and acquire new customers, these are some great suggestions. Expand only to new prospects For a specific promotion, guarantee that you’re advertising only to new prospects by using a remarking list that captures customers that have already visited your site. Excluding this list of users ensures that you’re reaching just new customers with these campaigns. “I want to increase the volume of my display campaigns.”4 Advanced tip
  • 10. 33 The Google Display Network Guide 4.1 “How do I reach the right audience?” Display Campaign Optimizer can be a great set- it-and-forget-it tool for optimizing bids as well as targeting. All you need to get started is ad creatives and a budget. “How do I choose the right ads?” Include all ad formats (including text) to let the Display Campaign Optimizer give you maximum reach. “Which bidding strategy should I consider?” When launching a Display Campaign Optimizer campaign, set an aggressive target CPA, at or above the past 30-day Google Display Network average CPA. You can lower this over time as the campaign starts to ramp up. We also recommend ensuring that your campaign budget is set at 20x max CPA goal. Measurement/requirements Conversation tracking and a minimum volume of conversions are required. Wait about two weeks before tweaking these campaigns to ensure that the Display Campaign Optimizer is able to learn the most about your campaigns. After two weeks, try optimizing with small changes to expand to more volume or refine your audience targeting. 5 Let our automated tools do the heavy lifting—freeing up resources while still getting great ROI. “I want to save time and still achieve solid ROI with my campaigns.” Advanced tip