V-Guard is a Kerala-based company that manufactures electronics and electro-mechanical products like stabilizers, pumps, water heaters, and UPS systems. It has over 50% market share in South India but is looking to expand to North India. The business plan discusses conducting market research to understand consumer needs and identify problems with current products. It proposes innovative product features like voice alerts on UPS systems and developing an online customer service portal. The marketing strategy involves tying up with real estate developers and targeting industries, retail outlets, and rural areas through demonstrations and sales agents. Financial projections estimate a 20% profit increase over three years by leveraging current energy trends and utilizing an aggressive sales strategy.
2. About the Company
Product Portfolio
stabilizer
pumps
water heater
digital ups
fan
2014
lt cable
ups
solar water heater
2012
2010
1996
• Kerela based
company
• Electronics
• Electro-mechanical
• Other - Household
2009
• Market share >
50% in South
• Total sales
revenue – 85% in
South and 15% in
North market
Current trends
• Electricity shortage
• Cap on gas cylinders
• Product Knowledge
• Expedient and convenient
• Network of customers.
• Expertise in communication,
installation and maintenance.
• Rapid order and delivery
• Point of Purchase, Word of
Mouth, Direct Sales
3. Current Market Scenario
Impact of Power Crisis in the North
Urbanization in the North
Entry of International Brands
Consumer Knowledge
Prevalence of Gated Communities
Brand Loyalty in the South
Restriction on Gas Cylinders
6. Study Your Competition - Research
Target Market
Household
Industry
Rural Sector
Distribution channel
Retail outlets
Contracts with builders
Wholesalers
Medium of Research
Questionnaire
Telephone calls
Online review
Sales Strategy
Gated Communities
Industries
Rural Areas
Feasible Solution
Voice over
Service through
electronic media
Sleek Tabletop
Design
Identify Problem
Beep sound
After purchase service
Bulky design
Price Analysis
Rs.5000 to Rs.8900
Domestic Competition
Su-Kam
Microtek
7. Think Different – Innovation
1
• Voice over
• Changing
modes
2
• Customer
service
• User Interface
• Inverter On – specifies when
the electricity is cut, and
inverter is in working mode
Tabletop to place mobile
phones/magazines
• Customer Hotline – 24/7
• Battery Low – specifies when
battery is low and needs to be
charged
• Sleek Design
• Usability
• SMS Service – Register complaint
• Inverter Off – specifies when
the electricity is back on and
inverter is in dormant mode
3
• User Interface – Suggested inverter
depending on the inputs
• Inverter Overload – specifies
when the consumption of power
is more than specified
• Power Off – specifies when
the inverter is switched off
Plug Sockets
Handle bar
• Facebook/Tweet -- Feedback/complaints
• Discussion Forum – Expert advice
• Aesthetic appeal
• Table top for gadgets
• Power socket for charging
mobile phones and laptop
Extendable loft for
battery
8. Action Plan - Sales
Contracts with real estate
• Contracts for long term relationship
• Promotion through kiosks and demonstration
• Good margin for urban sector
Gated
Community
Consumer
Knowledge
Sales
Strategy
International
Industries
Urbanization
and Brand
Identity
Retail outlets and Office Buildings
• Setting up inverters in high raised buildings
• Brand recognition through retail showrooms in the
city
• Local retail stores near rural areas
Manufacturing units and showrooms
• Insight about electricity outage
• Competitive pricing and promotion
Rural haats and LIC model
• Product knowledge and demonstration
• Referring potential consumer
for commission on sale
10. Study Your Competition - Research
Feasible Solution
Target Market
• Electrical companies
• Retail outlets
• Price range – Rs.800 to
Rs.7500
• Boosting morale in
retailers
• Ensuring availability of
products
• Tie up with other products
to increase sales
Identify problem
• 80% consumer - poor
knowledge on brands
• Advised by retailers or
sales person
Distribution Channel
• Retailers
• Wholesalers
• Direct sales to
construction companies
Advertising & Promotion
Feasible
Target
Market
Identify
problem
solution
Market
research
Distribution
channel
Advertising
Promotion
• Retail outlets
• Print adds
• Media advertising
11. Sell Different – Action Plan
Retailers
Achieve sales target –
Commission
Incentives – Bonus
prizes and vacation
Tie Up
Sales
Inverters – LT cables in
Real Estate and Industries
Household appliances Stabilizers along with
Fridge, TV
Availability
Mobile SMS – Notify stock of items
IRS System – Record transactions
Interaction – Quarterly meetings
14. Study Your Competition - Research
Target Market
Bachelors
Married Couples
Joint Families
Distribution channel
Retailers
Direct Sales
E-Marketing
Medium of Research
Questionnaire
Telephone calls
Distributors
Sales Strategy
Trade Shows
Live Demonstration
E-Marketing
Feasible Solution
Battery Backup
Green User Manual
E-Learning Tutorial
Identify Problem
Less Knowledge
Consumes Electricity
Traditional Method
Price Analysis
Rs.2000 to Rs.8500
Domestic Competition
Preethi
TTK Prestige
15. Action Plan - Sales
Understanding
the Product
Specialized Market
• Trade shows
• Exhibition
• IT Offices
• Shopping Malls
Taking
Advantage of
E-Marketing
Social Media
• Shopclues.com
• Snapdeal.com
• Pepperfry.com
Free Offers
Offers
• Complementing
utensils
• Free detergent
and scrubs
16. Think Different - Innovation
1
Power
backup
• Battery Backup –
20 minutes power
backup during
power cut
• Niche Market –
Additional feature
for a higher price
2
Green
manual
• Consumers less energy
than gas cylinder
• Go Green user manualTips and instructions on
how to use induction cook
tops to save energy
• Example: Use of utensils
Time to cook type of
food
3
E-learning
tutorials
• Visual scenarios and
interactive sessions –
Educate the consumers on
how to use the induction
cook tops
• Cd-Roms and You Tube –
Provided along with the
product
17. ADVERTISING AND PROMOTION
Induction chef contest
TV and Print
Ads
•
•
Retail
Showrooms
•
Viral
Marketing
South India contest for the best chef using
induction cook tops
Registration-Should create a recipe using
V-Guard’s induction cook tops and post
the video on You Tube.
Collation: This will result in many You
Tube posts of V-Guard’s induction stove.
More Click, More Views - This promotes
viral marketing through social media
• Advertisement - Contest details during TV
shows with highest TRP ratings such as
famous TV serials
• Print Ads – Newspaper and Magazine
18. Organizational Chart - North
Chief Marketing
Officer - South
North Regional
Manager
Sales
Sales Manager
Sales
Executive
Marketing
Customer
Relationship
Manager
Customer Service
Representative
Internet
Marketing
Manager
Social Media
Manager
Website
Co-ordinator
Marketing
Manager
Copywriter/Vi
sual Designer
Marketing
Executive
19. Financial Plan
• Conservative approach
• 20% increase in Profit in a
span of 3 years
• Keeping in mind - policy
paralysis and worst case
scenario
21. • Brand Awareness – Low
in North
• New Market Segment –
South
• Existing Competitors –
Brand Loyalty
• Demand is high –
Penetrative Pricing
Competitive Advantage –
Unique Product/Service
Innovation
Advantage of Current
Trends Electricity and
cap on gas cylinders
Aggressive Sales Strategy
Competitive Pricing
Models
WEAKNESS
STRENGTHS
SWOT – Where do we stand?
• Urbanization – More
international companies
setting foot in India
• Go Green – Demand for
solar UPS and low
consumption of energy
• Use of various types of
Social Media and Online
Marketing
• New Entrants in to the
market
• Expansion of existing
brands into the same
segment
• Low Margin of sales due
to high competition
THREATS
OPPORTUNITIES
SWOT
ANALYSIS