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V–Guard Big Idea

Business Plan
Team BG09
About the Company
Product Portfolio
stabilizer
pumps
water heater
digital ups
fan

2014

lt cable
ups
solar water heater

2012
2010
1996
• Kerela based
company
• Electronics
• Electro-mechanical
• Other - Household

2009
• Market share >
50% in South
• Total sales
revenue – 85% in
South and 15% in
North market

Current trends
• Electricity shortage
• Cap on gas cylinders
• Product Knowledge

• Expedient and convenient
• Network of customers.
• Expertise in communication,
installation and maintenance.
• Rapid order and delivery
• Point of Purchase, Word of
Mouth, Direct Sales
Current Market Scenario
Impact of Power Crisis in the North
Urbanization in the North
Entry of International Brands
Consumer Knowledge
Prevalence of Gated Communities
Brand Loyalty in the South

Restriction on Gas Cylinders
Market Segmentation
Structural Segmentation
North East Region

Western Region

Needs-Based Segmentation
Rural

Urban

Sales Based Segmentation
AP, Manipur, West
Bengal

Gujarat and
Maharashtra
UPS Inverters

Marketing and
Sales Strategy
Study Your Competition - Research
Target Market
Household
Industry
Rural Sector
Distribution channel
Retail outlets
Contracts with builders
Wholesalers

Medium of Research
Questionnaire
Telephone calls
Online review

Sales Strategy
Gated Communities
Industries
Rural Areas

Feasible Solution
Voice over
Service through
electronic media
Sleek Tabletop
Design

Identify Problem
Beep sound
After purchase service
Bulky design

Price Analysis
Rs.5000 to Rs.8900
Domestic Competition
Su-Kam
Microtek
Think Different – Innovation
1

• Voice over
• Changing
modes

2

• Customer
service
• User Interface

• Inverter On – specifies when
the electricity is cut, and
inverter is in working mode

Tabletop to place mobile
phones/magazines

• Customer Hotline – 24/7

• Battery Low – specifies when
battery is low and needs to be
charged

• Sleek Design
• Usability

• SMS Service – Register complaint

• Inverter Off – specifies when
the electricity is back on and
inverter is in dormant mode

3

• User Interface – Suggested inverter
depending on the inputs

• Inverter Overload – specifies
when the consumption of power
is more than specified

• Power Off – specifies when
the inverter is switched off

Plug Sockets
Handle bar

• Facebook/Tweet -- Feedback/complaints

• Discussion Forum – Expert advice

• Aesthetic appeal
• Table top for gadgets
• Power socket for charging
mobile phones and laptop

Extendable loft for
battery
Action Plan - Sales
Contracts with real estate
• Contracts for long term relationship
• Promotion through kiosks and demonstration
• Good margin for urban sector

Gated
Community

Consumer
Knowledge

Sales
Strategy

International
Industries

Urbanization
and Brand
Identity

Retail outlets and Office Buildings
• Setting up inverters in high raised buildings
• Brand recognition through retail showrooms in the
city
• Local retail stores near rural areas
Manufacturing units and showrooms
• Insight about electricity outage
• Competitive pricing and promotion

Rural haats and LIC model
• Product knowledge and demonstration
• Referring potential consumer
for commission on sale
Stabilizers and LT cables

Sales Strategy
Study Your Competition - Research
Feasible Solution

Target Market
• Electrical companies
• Retail outlets
• Price range – Rs.800 to
Rs.7500

• Boosting morale in
retailers
• Ensuring availability of
products
• Tie up with other products
to increase sales

Identify problem
• 80% consumer - poor
knowledge on brands
• Advised by retailers or
sales person

Distribution Channel
• Retailers
• Wholesalers
• Direct sales to
construction companies

Advertising & Promotion

Feasible
Target
Market
Identify
problem

solution

Market
research

Distribution
channel
Advertising
Promotion

• Retail outlets
• Print adds
• Media advertising
Sell Different – Action Plan
Retailers
Achieve sales target –
Commission
Incentives – Bonus
prizes and vacation

Tie Up

Sales

Inverters – LT cables in
Real Estate and Industries
Household appliances Stabilizers along with
Fridge, TV

Availability
Mobile SMS – Notify stock of items
IRS System – Record transactions
Interaction – Quarterly meetings
Induction Stove

Marketing and
Sales Strategy
Market Segmentation
Structural Segmentation

Southern Region

Needs-Based Segmentation

Urban Market

Sales Based Segmentation

Tamil Nadu, Kerela, Karnataka
Study Your Competition - Research
Target Market
Bachelors
Married Couples
Joint Families
Distribution channel
Retailers
Direct Sales
E-Marketing

Medium of Research
Questionnaire
Telephone calls
Distributors

Sales Strategy
Trade Shows
Live Demonstration
E-Marketing

Feasible Solution
Battery Backup
Green User Manual
E-Learning Tutorial

Identify Problem
Less Knowledge
Consumes Electricity
Traditional Method

Price Analysis
Rs.2000 to Rs.8500
Domestic Competition
Preethi
TTK Prestige
Action Plan - Sales
Understanding
the Product

Specialized Market
• Trade shows
• Exhibition
• IT Offices
• Shopping Malls

Taking
Advantage of
E-Marketing

Social Media
• Shopclues.com
• Snapdeal.com
• Pepperfry.com

Free Offers

Offers
• Complementing
utensils
• Free detergent
and scrubs
Think Different - Innovation
1

Power
backup

• Battery Backup –
20 minutes power
backup during
power cut
• Niche Market –
Additional feature
for a higher price

2

Green
manual

• Consumers less energy
than gas cylinder
• Go Green user manualTips and instructions on
how to use induction cook
tops to save energy
• Example: Use of utensils
Time to cook type of
food

3

E-learning
tutorials

• Visual scenarios and
interactive sessions –
Educate the consumers on
how to use the induction
cook tops
• Cd-Roms and You Tube –
Provided along with the
product
ADVERTISING AND PROMOTION
Induction chef contest
TV and Print
Ads

•

•
Retail
Showrooms

•

Viral
Marketing

South India contest for the best chef using
induction cook tops
Registration-Should create a recipe using
V-Guard’s induction cook tops and post
the video on You Tube.
Collation: This will result in many You
Tube posts of V-Guard’s induction stove.
More Click, More Views - This promotes
viral marketing through social media

• Advertisement - Contest details during TV
shows with highest TRP ratings such as
famous TV serials
• Print Ads – Newspaper and Magazine
Organizational Chart - North
Chief Marketing
Officer - South

North Regional
Manager
Sales

Sales Manager

Sales
Executive

Marketing

Customer
Relationship
Manager

Customer Service
Representative

Internet
Marketing
Manager

Social Media
Manager

Website
Co-ordinator

Marketing
Manager

Copywriter/Vi
sual Designer

Marketing
Executive
Financial Plan

• Conservative approach
• 20% increase in Profit in a
span of 3 years
• Keeping in mind - policy
paralysis and worst case
scenario
Financial Plan
• Brand Awareness – Low
in North
• New Market Segment –
South
• Existing Competitors –
Brand Loyalty
• Demand is high –
Penetrative Pricing

 Competitive Advantage –
Unique Product/Service
Innovation
 Advantage of Current
Trends Electricity and
cap on gas cylinders
 Aggressive Sales Strategy
 Competitive Pricing
Models

WEAKNESS

STRENGTHS

SWOT – Where do we stand?

• Urbanization – More
international companies
setting foot in India
• Go Green – Demand for
solar UPS and low
consumption of energy
• Use of various types of
Social Media and Online
Marketing

• New Entrants in to the
market
• Expansion of existing
brands into the same
segment
• Low Margin of sales due
to high competition

THREATS

OPPORTUNITIES

SWOT
ANALYSIS

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V-Guard Big Idea Business Plan for Stabilizers and LT Cables Marketing Strategy

  • 2. About the Company Product Portfolio stabilizer pumps water heater digital ups fan 2014 lt cable ups solar water heater 2012 2010 1996 • Kerela based company • Electronics • Electro-mechanical • Other - Household 2009 • Market share > 50% in South • Total sales revenue – 85% in South and 15% in North market Current trends • Electricity shortage • Cap on gas cylinders • Product Knowledge • Expedient and convenient • Network of customers. • Expertise in communication, installation and maintenance. • Rapid order and delivery • Point of Purchase, Word of Mouth, Direct Sales
  • 3. Current Market Scenario Impact of Power Crisis in the North Urbanization in the North Entry of International Brands Consumer Knowledge Prevalence of Gated Communities Brand Loyalty in the South Restriction on Gas Cylinders
  • 4. Market Segmentation Structural Segmentation North East Region Western Region Needs-Based Segmentation Rural Urban Sales Based Segmentation AP, Manipur, West Bengal Gujarat and Maharashtra
  • 6. Study Your Competition - Research Target Market Household Industry Rural Sector Distribution channel Retail outlets Contracts with builders Wholesalers Medium of Research Questionnaire Telephone calls Online review Sales Strategy Gated Communities Industries Rural Areas Feasible Solution Voice over Service through electronic media Sleek Tabletop Design Identify Problem Beep sound After purchase service Bulky design Price Analysis Rs.5000 to Rs.8900 Domestic Competition Su-Kam Microtek
  • 7. Think Different – Innovation 1 • Voice over • Changing modes 2 • Customer service • User Interface • Inverter On – specifies when the electricity is cut, and inverter is in working mode Tabletop to place mobile phones/magazines • Customer Hotline – 24/7 • Battery Low – specifies when battery is low and needs to be charged • Sleek Design • Usability • SMS Service – Register complaint • Inverter Off – specifies when the electricity is back on and inverter is in dormant mode 3 • User Interface – Suggested inverter depending on the inputs • Inverter Overload – specifies when the consumption of power is more than specified • Power Off – specifies when the inverter is switched off Plug Sockets Handle bar • Facebook/Tweet -- Feedback/complaints • Discussion Forum – Expert advice • Aesthetic appeal • Table top for gadgets • Power socket for charging mobile phones and laptop Extendable loft for battery
  • 8. Action Plan - Sales Contracts with real estate • Contracts for long term relationship • Promotion through kiosks and demonstration • Good margin for urban sector Gated Community Consumer Knowledge Sales Strategy International Industries Urbanization and Brand Identity Retail outlets and Office Buildings • Setting up inverters in high raised buildings • Brand recognition through retail showrooms in the city • Local retail stores near rural areas Manufacturing units and showrooms • Insight about electricity outage • Competitive pricing and promotion Rural haats and LIC model • Product knowledge and demonstration • Referring potential consumer for commission on sale
  • 9. Stabilizers and LT cables Sales Strategy
  • 10. Study Your Competition - Research Feasible Solution Target Market • Electrical companies • Retail outlets • Price range – Rs.800 to Rs.7500 • Boosting morale in retailers • Ensuring availability of products • Tie up with other products to increase sales Identify problem • 80% consumer - poor knowledge on brands • Advised by retailers or sales person Distribution Channel • Retailers • Wholesalers • Direct sales to construction companies Advertising & Promotion Feasible Target Market Identify problem solution Market research Distribution channel Advertising Promotion • Retail outlets • Print adds • Media advertising
  • 11. Sell Different – Action Plan Retailers Achieve sales target – Commission Incentives – Bonus prizes and vacation Tie Up Sales Inverters – LT cables in Real Estate and Industries Household appliances Stabilizers along with Fridge, TV Availability Mobile SMS – Notify stock of items IRS System – Record transactions Interaction – Quarterly meetings
  • 13. Market Segmentation Structural Segmentation Southern Region Needs-Based Segmentation Urban Market Sales Based Segmentation Tamil Nadu, Kerela, Karnataka
  • 14. Study Your Competition - Research Target Market Bachelors Married Couples Joint Families Distribution channel Retailers Direct Sales E-Marketing Medium of Research Questionnaire Telephone calls Distributors Sales Strategy Trade Shows Live Demonstration E-Marketing Feasible Solution Battery Backup Green User Manual E-Learning Tutorial Identify Problem Less Knowledge Consumes Electricity Traditional Method Price Analysis Rs.2000 to Rs.8500 Domestic Competition Preethi TTK Prestige
  • 15. Action Plan - Sales Understanding the Product Specialized Market • Trade shows • Exhibition • IT Offices • Shopping Malls Taking Advantage of E-Marketing Social Media • Shopclues.com • Snapdeal.com • Pepperfry.com Free Offers Offers • Complementing utensils • Free detergent and scrubs
  • 16. Think Different - Innovation 1 Power backup • Battery Backup – 20 minutes power backup during power cut • Niche Market – Additional feature for a higher price 2 Green manual • Consumers less energy than gas cylinder • Go Green user manualTips and instructions on how to use induction cook tops to save energy • Example: Use of utensils Time to cook type of food 3 E-learning tutorials • Visual scenarios and interactive sessions – Educate the consumers on how to use the induction cook tops • Cd-Roms and You Tube – Provided along with the product
  • 17. ADVERTISING AND PROMOTION Induction chef contest TV and Print Ads • • Retail Showrooms • Viral Marketing South India contest for the best chef using induction cook tops Registration-Should create a recipe using V-Guard’s induction cook tops and post the video on You Tube. Collation: This will result in many You Tube posts of V-Guard’s induction stove. More Click, More Views - This promotes viral marketing through social media • Advertisement - Contest details during TV shows with highest TRP ratings such as famous TV serials • Print Ads – Newspaper and Magazine
  • 18. Organizational Chart - North Chief Marketing Officer - South North Regional Manager Sales Sales Manager Sales Executive Marketing Customer Relationship Manager Customer Service Representative Internet Marketing Manager Social Media Manager Website Co-ordinator Marketing Manager Copywriter/Vi sual Designer Marketing Executive
  • 19. Financial Plan • Conservative approach • 20% increase in Profit in a span of 3 years • Keeping in mind - policy paralysis and worst case scenario
  • 21. • Brand Awareness – Low in North • New Market Segment – South • Existing Competitors – Brand Loyalty • Demand is high – Penetrative Pricing  Competitive Advantage – Unique Product/Service Innovation  Advantage of Current Trends Electricity and cap on gas cylinders  Aggressive Sales Strategy  Competitive Pricing Models WEAKNESS STRENGTHS SWOT – Where do we stand? • Urbanization – More international companies setting foot in India • Go Green – Demand for solar UPS and low consumption of energy • Use of various types of Social Media and Online Marketing • New Entrants in to the market • Expansion of existing brands into the same segment • Low Margin of sales due to high competition THREATS OPPORTUNITIES SWOT ANALYSIS