Using Lenses to Right Fit Social & Collaboration
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Using Lenses to Right Fit Social & Collaboration
- 1. Thomas Vander Wal 16 November 2016 KM World - Washington, DC Using Lenses to Right Fit Social & Collaboration
- 3. Designing, developing, and / or managing social platforms since 1996 Model of Attraction (2002) Come to Me Web (2004) Folksonomy (2004) 60+ Social Lenses (2008) Connected Company (2010)
- 4. Too often collaboration & social start with a tool or service first
- 5. Today that is taking it backwards or upside down
- 6. Find which side is up, your needs, what the tool does, and how it may be used
- 7. In short, it is learning to see
- 8. And learn the shape of things
- 9. Breaking Down Internal Social / Collaboration
- 10. Common connected working space Knowledge sharing Working out loud
- 11. Knowledge and Work Flows
- 12. Email: Where knowledge goes to die Knowledge R. I. P.
- 13. Closed Nodes • Top down • Approval-centric • Slow to spread • Slow to change • Knowledge buried • Training focussed • Email • Document repository • White papers • Policy documents
- 14. Open Nodes • Emergent • Sharing-centric • Nimble and adaptive • Constantly changing • Knowledge searchable and linked • Helping focussed • Open digital conversation • Collaborative and collective living documents • All history and transitions viewable and available • Conversations around objects link to object with objects often in clear sight
- 15. In the long run, what went into making the decision has more value than the decision.
- 18. Spark
- 19. Campfire
- 20. Bonfire
- 21. Torch
- 22. Organizations with 1 social platform have a high probability of having 2 or more
- 23. One size fits all works for… No One
- 25. Personal
- 26. Collective
- 27. Team / Group / Community / Network Cooperative
- 28. Collaborative
- 29. Collective Cooperative Team / Group / Community / Network Collaborative Social Working Array Communication Layer
- 30. Social Scaling • Humans are mostly social by nature. But, often not social at scale. • Most people are most comfortable interacting with a small group of others they know and comfort decreases as group size grows • Humans naturally build groups and clusters to ease interacting with large groups • Understand what social types fit best at what scale
- 31. 31 Right Fitting Digital Work Activities to Appropriate Scale Network Community Group Team / Small Group Collective Cooperative: Team Cooperative: Group Cooperative: Community Cooperative: Network Collaborative IncreaseScale Types of Digital Work Activities
- 32. Team Needs Tasks Team Fit Process & Planning Progress Status Calendar Comms Shared Resources Decisions
- 33. Walled Gardens vs. Open Sharing
- 34. Closed groups as default
- 35. Lack of comfort with open sharing
- 36. Comfortable spaces with permeable walls
- 37. Donald Appleyard’s “Livable Streets”
- 38. It is essential to get the foundation right
- 39. Solid Skills on the Team Community Manager Social Interaction Designer Social Scientists Knowledge Manager UX / User Research IT Dev / Integrator Change Manager
- 40. There will be problems?
- 41. Services Go Away Redundancy Failover Constant change is the norm
- 43. Many Pieces in One System Integration / Interoperation Umbrella Service Need Community / Collaboration Manager
- 44. Tool Selection and Review 6 Month Tool Reviews Stability & Long Term Assessments Vendor Assessments
- 45. High Level Map for Tool Selection and Review
- 47. Thank you!
- 48. URL: www.vanderwal.net Blog: www.personalinfocloud.com E-mail: thomas@vanderwal.net Skype: tjvanderwal Twitter: @infocloud