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A study on Marketing Function Audit
A and Competitive Analysis of Godrej
  study on Marketing Function Audit
             Interio in India
and Competitive Analysis of Godrej
Interio in India
   Surveyed Done by;
              Suvashis Mahapatra (10DR009)
              Arkadeep Dasgupta (10DR012)
              Smuriti sikha Behrra (10DR023)
Benefits of a marketing audit 

    A marketing audit is defined as "a systematic,
    comprehensive and periodic review of the entire
    marketing activities of an organisation" (College of
    Business).

   The purpose of an audit is to:
   Determine what is currently being done
   Evaluate what is being done (is it working, etc)
   Recommend what should be done in the future
What is Marketing function Audit
           
1. Product: One’s products' unique competencies
2. Price
3. Distribution
4. Advertising, sales Promotion, Publicity, and
   Direct Marketing
5. Sales Force
About Godrej Interio
   Inaugurating the store, Anil S Mathur, COO, Godrej
    Interio, said, "Godrej Interio is totally committed to
    providing the highest quality furniture. The design
    teams work closely with consumers to determine their
    likes and preferences and these requirements are what
    can be seen in the products. While the designs are
    contemporary, they reflect the lifestyle needs of the
    Indian consumers. ’’ Mathur said that in 2009-2010,
    the company achieved a turnover of Rs 1000 crore
    and plans were there to achieve a Rs 1300 crore
    turnover this year, with a 35 per cent growth.
Con…………
   Godrej Interio, the furniture arm of Godrej & Boyce Mfg Co Ltd, is planning to
    foray into the ready-to-assemble segment, where furniture is purchased in multiple
    pieces and require assembly.
   Anil Mathur, chief operating officer of Godrej Interio, said the category was
    nascent. “We are seeing how best we can approach it.” He added a blueprint for the
    same would be ready in the next month-and-a-half. Godrej Interio is the largest
    company in the Rs 3,000-crore organised furniture market, with a market share of
    about 20 per cent. The company, according to Mathur, hopes to grow its turnover to
    Rs 1,000 crore in this financial year. It offers home and office furniture, along with
    solutions for laboratories, hospitals and health care establishments, and education
    and training institutes.
   In view of the growing competition, Godrej & Boyce has been upgrading its
    products more often to keep up with consumer tastes and preferences. The
    company recently launched a furniture range with designer Krshna Mehta, and is
    looking at two more launches with international designers in a few months. “One is
    with a French designer for a new sofa and chair range. There is another one with an
    English designer soon after,” said Mathur.
PRODUCT & PRICE OF
  GODREJ .INTERIO
BEDROOM CONCEPT
   Royale          Linea Matt
   Zurina          Squadro
   Fiona           Linea Glossy
   Adriana          Squadro
   EROS            Flutter
   Megnus           Chloey
   Peare           Morpheus
   Dark chocolat
PRICE
   PRICE STARTS FOR BED ROOM
    CONCEPT

                Starts from 450000 to 1200000 more
    then that
LIVING ROOM CONCEPT
   Coffee Table
   Sofas
   Living Room concepts
LIVING ROOM CONCEPT


Price start from 280000 to 800000 more than
  that
CUPBOARDS
   Fanfasia
   Kreation
   Similire Miror ZS
   Slimline with locker & drawer
CUPBOARDS
   Price starts from 12000 to 32000 for still
      or for wood 25000 to 100000
BEDS
   ESCA                  Peare Bed
   Arista                Vienna Bed
   Opal                  Wilmer Bed
   Eudora Bed            Royal Bed
   Megnus Bed            zurina Bed
   Oscar                  Eros Bed
   Thrill Hastel Bed       Windsor Bed
   Zeal Hastel Bed        Flute Bed
BEDS PRICE


   Starts from 29000 to 210000 more then that
STUDY ROOM
   Computer Furniture
   Genious study centres
           * ACE
           * Genious study centres
           * Talent
STUDY ROOM


Price starts from 10000 to 70000
DINING ROOM
 Dining chair
 Dining sets

 Multi purpose chair

 Tables

 Also they provide Dyning room concept
DINING ROOM CONCEPT + 
         DINING SET
For Dining Room concept ~ 180000 to 300000
For dining Set ~ 17000 to 200000
KIDS ROOM
   I-space
   Kids - furniture
KIDS ROOM
Price starts from 25000 to 40000
KITCHEN
   Accessories units
   Kitchen layouts
   Shade cards
     Also they provide kitchen concept
KITCHEN
   Price ~ Price depends on sq.feet of area
HOME ACCESSORIES
   Potpourri
   Candles & Incense sticks
   Bean bags
HOME ACCESSORIES
   Price starts from 2000 to 20000
OFFICE
   Desking
   Workstations
   Seating
   Storage
   Green product
OFFICE
   Price depend on space
LAB PRODUCT
   Chem storage cabinets
   Fume – Hoods
   Safety Equipment
   Anti vibration table
MATTRESS
MATTRESS
   Coir mattress
   Latex Mattress
   Spring Mattress
   Bed accessories
MATTRESS
Starts from –
                single mattress ~ 8000 to 70000
                dabble mattress ~ 12000 to 80000
CARPET
   They also provide many colors full carpet
DESKING
   Senata
   Marquis
   Encarta
   Duke
STORAGE
   Optimizer
   Tambour Door Unit
STORAGE
Starts from 15000 to 150000
What Tactical Pricing Strategies  
    What 
          Godrej interio use
   Differential pricing strategy
   Product Bundle Pricing 
   Value pricing
Targeted Segmentation 
1.Demographic
         Occupation
          Income
          Family size
          Gender
                   2.Phychographic
                           Social class
                           Lifestyle
                                    3.Behavioral
                                           Purchase occasion
                                           User status
                                Attitude towards the product or service
Distribution Channel
   They have 150 exclusive showroom in 21 cities. They
    are also having 800 dealers outlet.
    West ~ Mumbai, Ahmedabad, Bhopal, puna,raipur.
    East ~ Kolkata, Bhubaneshwar, Guwahahati, Patna,
    Ranchi
    North ~ Delhi, Chandigarh, Faridabad-ghaziabad,
    jaipur, lucknow
    South ~ Chennai, Bangalore, Hyderabad, kochi,Vizag
In BBSR
   In Bhubaneswar they have 1 company owned
    showroom, 3 franchise owned showroom & 1
    head branch office
   Godrej Distribute its product from the head
    quarter which is located at piroishanager
    vikhroli Mumbai
Competitor of godrej interio
   Zuari
   Alder
   Greaken
   Durien
   Vista
SALES PROMOTION
   Godrej Interio - Upto 20% Discount - New 
                             Year 2011 Offer 
      Sale on: Furnishing, Kitchen, Furniture,
                                     Household
                           Starts: 12 Dec 2010
                 Ends : Limited Period Offer

                     Expired: Godrej Interio
                       Home - Stylish Offer 
        Sale on: Furnishing, Furniture,
                            Household
                  Started: 31 Jan 2010
        Ended : Limited Period Offer
   Godrej Interio, a well known name in home
    and office furniture Godrej portal for online
    gaming, virtual reality and social networking,
    both have entered into an exciting associations
    with the much awaited movie Anjaana
    Anjaani. The two Godrej product offerings
    rewarded their lucky customers with a special
    meeting with the stars of the movie Ranbir
    Kapoor and Priyanka Chopra in Mumbai on
    the 1st of October 2010
Interio's Green Initiatives

 Use of natural lighting in the plant, saving up to
                   15% of power.
 Recycling of water with reverse osmosis plant.

  Effective utilization of in-process waste water
which after effluent treatment is used for watering
                      gardens.

    Sale of hazardous waste only to ‘Pollution
    

        Control Board’ authorized parties
ADVERTISEMENT
SALES PROMOTION
  Godrej Interio - Up to 20% Discount - New Year 
                     2011 Offer 
 Sale on: Furnishing, Kitchen, Furniture, Household
                 Starts: 12 Dec 2010
            Ends : Limited Period Offer

     Expired: Godrej Interio Home - Stylish Offer 
       Sale on: Furnishing, Furniture, Household
                 Started: 31 Jan 2010
             Ended : Limited Period Offer

 Expired: Godrej Interio - Mega Clearance SALE 
               Sale on: Household
              Started: 25 Dec 2008
          Ended : Limited Period Offer
Godrej Interio partners with 
            ‘Anjaana Anjaani’
   Godrej Interio, a well known name in home and office
    furniture Godrej portal for online gaming, virtual reality and
    social networking, both have entered into an exciting
    associations with the much awaited movie Anjaana Anjaani.
    The two Godrej product offerings rewarded their lucky
    customers with a special meeting with the stars of the movie
    Ranbir Kapoor and Priyanka Chopra in Mumbai on the 1st of
    October 2010
Public relations…..
   WALK THE GREEN TALK…..




   Green buildings: eco- friendly.
Health is wealth….
   Godrej memorial
    hospital ,with 110 bed ,
    a OPD & ICU,a cutting
    edge Hyperbaric
    Oxygen for medical
    emergencies strives
    tirelessly to provide
    healthcare.
Community  development

   Godrej was one of the
    nations first corporate
    houses to initiate
    worker welfare
    programes.They keep
    mumbai’s beautiful
    because they support the
    Indian Heritage Society.
Knowledge is power.
             They have even
              established schools at
              Udayachal,means the
              eastern mountains ,from
              which the sun rises,
              illuminating everything
              on its path. Knowledge
              leads godrej follows.
.
      SWOT of GODREJ INTERIO 
    STRENGTH:
                                  


   The Company has got wide range of branches within the country.
   The Company has wide range of product line. The Company has
   there respectable and believable brand name.
    Company is having large number of customer with higher
   satisfaction.
 Exchange offer.

 WEAKNESS:

 The Company does not go for advertising, which is one of the
   biggest
disadvantage of Godrej.
 Manpower is less at sale officer level so that it affecting directly on

the way of sale.
 The effective selling schemes are not available like payment on

instalments.
 Sales executives are not well mannered
cont,…

   OPPORTUNITIES:
   Godrej has more opportunities to grow as it has earned good
    market
   share in Orissa.
   Technical up gradation time to time is also one of the
    opportunities.


   THREAT:
   The growing competition in the furniture sector is a threat
    for Godrej to stand in the market with the higher position.
DIRECT MARKETING
Direct Mail
Although many believe Direct Mail marketing has seen its
best days already
passed; there is still some life in this powerful, traditional
form of advertising.
Direct Mail refers to postcards, brochures and flyers that are
sent through
the mail and generally contain a direct response call-to-
action. Using direct
mail means having to purchase some necessities for the
campaign, including
printing materials, postage and the address lists of the
demographic you
wish to target
Sales force
   Ownership 2 types:
             Franchisee ownership
              COCO
   Adequate incentive &rewards are adequate.
   Commissions are provided to increase sales
    .So this acts as a sales force to motivate
    employees to uplift sales.
Godrej 110304111732-phpapp02

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Godrej 110304111732-phpapp02

  • 1. A study on Marketing Function Audit A and Competitive Analysis of Godrej study on Marketing Function Audit Interio in India and Competitive Analysis of Godrej Interio in India Surveyed Done by; Suvashis Mahapatra (10DR009) Arkadeep Dasgupta (10DR012) Smuriti sikha Behrra (10DR023)
  • 2.
  • 3. Benefits of a marketing audit  A marketing audit is defined as "a systematic, comprehensive and periodic review of the entire marketing activities of an organisation" (College of Business).  The purpose of an audit is to:  Determine what is currently being done  Evaluate what is being done (is it working, etc)  Recommend what should be done in the future
  • 4. What is Marketing function Audit             1. Product: One’s products' unique competencies 2. Price 3. Distribution 4. Advertising, sales Promotion, Publicity, and Direct Marketing 5. Sales Force
  • 5. About Godrej Interio  Inaugurating the store, Anil S Mathur, COO, Godrej Interio, said, "Godrej Interio is totally committed to providing the highest quality furniture. The design teams work closely with consumers to determine their likes and preferences and these requirements are what can be seen in the products. While the designs are contemporary, they reflect the lifestyle needs of the Indian consumers. ’’ Mathur said that in 2009-2010, the company achieved a turnover of Rs 1000 crore and plans were there to achieve a Rs 1300 crore turnover this year, with a 35 per cent growth.
  • 6. Con…………  Godrej Interio, the furniture arm of Godrej & Boyce Mfg Co Ltd, is planning to foray into the ready-to-assemble segment, where furniture is purchased in multiple pieces and require assembly.  Anil Mathur, chief operating officer of Godrej Interio, said the category was nascent. “We are seeing how best we can approach it.” He added a blueprint for the same would be ready in the next month-and-a-half. Godrej Interio is the largest company in the Rs 3,000-crore organised furniture market, with a market share of about 20 per cent. The company, according to Mathur, hopes to grow its turnover to Rs 1,000 crore in this financial year. It offers home and office furniture, along with solutions for laboratories, hospitals and health care establishments, and education and training institutes.  In view of the growing competition, Godrej & Boyce has been upgrading its products more often to keep up with consumer tastes and preferences. The company recently launched a furniture range with designer Krshna Mehta, and is looking at two more launches with international designers in a few months. “One is with a French designer for a new sofa and chair range. There is another one with an English designer soon after,” said Mathur.
  • 7. PRODUCT & PRICE OF GODREJ .INTERIO
  • 8.
  • 9.
  • 10. BEDROOM CONCEPT  Royale Linea Matt  Zurina Squadro  Fiona Linea Glossy  Adriana Squadro  EROS Flutter  Megnus Chloey  Peare Morpheus  Dark chocolat
  • 11. PRICE  PRICE STARTS FOR BED ROOM CONCEPT Starts from 450000 to 1200000 more then that
  • 12.
  • 13.
  • 14. LIVING ROOM CONCEPT  Coffee Table  Sofas  Living Room concepts
  • 15. LIVING ROOM CONCEPT Price start from 280000 to 800000 more than that
  • 16.
  • 17. CUPBOARDS  Fanfasia  Kreation  Similire Miror ZS  Slimline with locker & drawer
  • 18. CUPBOARDS  Price starts from 12000 to 32000 for still or for wood 25000 to 100000
  • 19.
  • 20. BEDS  ESCA Peare Bed  Arista Vienna Bed  Opal Wilmer Bed  Eudora Bed Royal Bed  Megnus Bed zurina Bed  Oscar Eros Bed  Thrill Hastel Bed Windsor Bed  Zeal Hastel Bed Flute Bed
  • 21. BEDS PRICE  Starts from 29000 to 210000 more then that
  • 22.
  • 23. STUDY ROOM  Computer Furniture  Genious study centres * ACE * Genious study centres * Talent
  • 25.
  • 26. DINING ROOM  Dining chair  Dining sets  Multi purpose chair  Tables Also they provide Dyning room concept
  • 27. DINING ROOM CONCEPT +  DINING SET For Dining Room concept ~ 180000 to 300000 For dining Set ~ 17000 to 200000
  • 28.
  • 29. KIDS ROOM  I-space  Kids - furniture
  • 31.
  • 32. KITCHEN  Accessories units  Kitchen layouts  Shade cards Also they provide kitchen concept
  • 33. KITCHEN  Price ~ Price depends on sq.feet of area
  • 34.
  • 35. HOME ACCESSORIES  Potpourri  Candles & Incense sticks  Bean bags
  • 36. HOME ACCESSORIES  Price starts from 2000 to 20000
  • 37.
  • 38. OFFICE  Desking  Workstations  Seating  Storage  Green product
  • 39. OFFICE  Price depend on space
  • 40.
  • 41. LAB PRODUCT  Chem storage cabinets  Fume – Hoods  Safety Equipment  Anti vibration table
  • 43. MATTRESS  Coir mattress  Latex Mattress  Spring Mattress  Bed accessories
  • 44. MATTRESS Starts from – single mattress ~ 8000 to 70000 dabble mattress ~ 12000 to 80000
  • 45.
  • 46. CARPET  They also provide many colors full carpet
  • 47.
  • 48. DESKING  Senata  Marquis  Encarta  Duke
  • 49.
  • 50. STORAGE  Optimizer  Tambour Door Unit
  • 52. What Tactical Pricing Strategies   What  Godrej interio use  Differential pricing strategy  Product Bundle Pricing   Value pricing
  • 53. Targeted Segmentation  1.Demographic Occupation Income Family size Gender 2.Phychographic Social class Lifestyle 3.Behavioral Purchase occasion User status Attitude towards the product or service
  • 54. Distribution Channel  They have 150 exclusive showroom in 21 cities. They are also having 800 dealers outlet. West ~ Mumbai, Ahmedabad, Bhopal, puna,raipur. East ~ Kolkata, Bhubaneshwar, Guwahahati, Patna, Ranchi North ~ Delhi, Chandigarh, Faridabad-ghaziabad, jaipur, lucknow South ~ Chennai, Bangalore, Hyderabad, kochi,Vizag
  • 55. In BBSR  In Bhubaneswar they have 1 company owned showroom, 3 franchise owned showroom & 1 head branch office  Godrej Distribute its product from the head quarter which is located at piroishanager vikhroli Mumbai
  • 56. Competitor of godrej interio  Zuari  Alder  Greaken  Durien  Vista
  • 57. SALES PROMOTION Godrej Interio - Upto 20% Discount - New  Year 2011 Offer  Sale on: Furnishing, Kitchen, Furniture, Household Starts: 12 Dec 2010 Ends : Limited Period Offer Expired: Godrej Interio  Home - Stylish Offer  Sale on: Furnishing, Furniture, Household Started: 31 Jan 2010 Ended : Limited Period Offer
  • 58. Godrej Interio, a well known name in home and office furniture Godrej portal for online gaming, virtual reality and social networking, both have entered into an exciting associations with the much awaited movie Anjaana Anjaani. The two Godrej product offerings rewarded their lucky customers with a special meeting with the stars of the movie Ranbir Kapoor and Priyanka Chopra in Mumbai on the 1st of October 2010
  • 59. Interio's Green Initiatives  Use of natural lighting in the plant, saving up to 15% of power. Recycling of water with reverse osmosis plant. Effective utilization of in-process waste water which after effluent treatment is used for watering gardens. Sale of hazardous waste only to ‘Pollution  Control Board’ authorized parties
  • 61. SALES PROMOTION Godrej Interio - Up to 20% Discount - New Year  2011 Offer  Sale on: Furnishing, Kitchen, Furniture, Household Starts: 12 Dec 2010 Ends : Limited Period Offer Expired: Godrej Interio Home - Stylish Offer  Sale on: Furnishing, Furniture, Household Started: 31 Jan 2010 Ended : Limited Period Offer Expired: Godrej Interio - Mega Clearance SALE  Sale on: Household Started: 25 Dec 2008 Ended : Limited Period Offer
  • 62. Godrej Interio partners with  ‘Anjaana Anjaani’  Godrej Interio, a well known name in home and office furniture Godrej portal for online gaming, virtual reality and social networking, both have entered into an exciting associations with the much awaited movie Anjaana Anjaani. The two Godrej product offerings rewarded their lucky customers with a special meeting with the stars of the movie Ranbir Kapoor and Priyanka Chopra in Mumbai on the 1st of October 2010
  • 63. Public relations…..  WALK THE GREEN TALK…..  Green buildings: eco- friendly.
  • 64. Health is wealth….  Godrej memorial hospital ,with 110 bed , a OPD & ICU,a cutting edge Hyperbaric Oxygen for medical emergencies strives tirelessly to provide healthcare.
  • 65. Community  development  Godrej was one of the nations first corporate houses to initiate worker welfare programes.They keep mumbai’s beautiful because they support the Indian Heritage Society.
  • 66. Knowledge is power.  They have even established schools at Udayachal,means the eastern mountains ,from which the sun rises, illuminating everything on its path. Knowledge leads godrej follows.
  • 67. .  SWOT of GODREJ INTERIO  STRENGTH:     The Company has got wide range of branches within the country. The Company has wide range of product line. The Company has there respectable and believable brand name. Company is having large number of customer with higher satisfaction.  Exchange offer.  WEAKNESS:  The Company does not go for advertising, which is one of the biggest disadvantage of Godrej.  Manpower is less at sale officer level so that it affecting directly on the way of sale.  The effective selling schemes are not available like payment on instalments.  Sales executives are not well mannered
  • 68. cont,…  OPPORTUNITIES:  Godrej has more opportunities to grow as it has earned good market  share in Orissa.  Technical up gradation time to time is also one of the opportunities.  THREAT:  The growing competition in the furniture sector is a threat for Godrej to stand in the market with the higher position.
  • 69. DIRECT MARKETING Direct Mail Although many believe Direct Mail marketing has seen its best days already passed; there is still some life in this powerful, traditional form of advertising. Direct Mail refers to postcards, brochures and flyers that are sent through the mail and generally contain a direct response call-to- action. Using direct mail means having to purchase some necessities for the campaign, including printing materials, postage and the address lists of the demographic you wish to target
  • 70. Sales force  Ownership 2 types: Franchisee ownership COCO  Adequate incentive &rewards are adequate.  Commissions are provided to increase sales .So this acts as a sales force to motivate employees to uplift sales.