The document discusses the challenges and opportunities that led Citrix to implement Citrix CloudPlatform. It needed to reduce the time to create virtual machines, reproduce customer environments, and provide a shared flexible environment for worldwide access by support teams. Citrix CloudPlatform has allowed over 250 support users to create over 2,500 virtual machines since May 2014. It provides standard environments for new hires, leverages existing hardware, and allows adding new hardware without affecting the design. Pooled hardware through CloudPlatform increased server capacity and reduced power consumption by 80%. It also reduced new hire costs by 33% by pooling infrastructure resources through CloudPlatform.

1. © 2014 Citrix. Confidential.1
Challenges & Opportunities
• Wanted to reduce the time to create virtual machines and reproduce customer issues
• Needed to the ability to deploy a Citrix end-to-end solution to simulate customer environments
• Provide a shared, flexible and dependable environment that can be accessed worldwide by support
• Reduce operating cost by eliminating the need for XenServer for individual users
Why Citrix
• Since May 16, 2014, over 250 support users from the XenApp, XenDesktop, XenMobile, NetScaler,
engineering, readiness, knowledge base, product quality and Technical Relationship Management (TRM)
teams created over 2,500 virtual machines
• Citrix CloudPlatform:
- gives new hires a standard product environment for faster onboarding
- allows for leverage of existing hardware (different server types and ages)
- gives support the ability to add new hardware with out affecting the deployment design
• Citrix CloudPlatform Projects provide the ability to share a common workspace between users
Results
• Faster reproduction environment with templates and snapshots
• Deployed complex IT environments with Citrix Storefront, NetScaler, XenApp, XenDesktop, XenMobile
• Created shared environments that different support and engineering team can access globally
• Pooled hardware increased server capacity reducing the number of physical servers (1 per user before)
and power consumption by 80%
• Reduced new hire resource cost by 33% by using Citrix CloudPlatform to pool infrastructure resources
saving over $150,000 this year
Citrix Cumulus Labs

2. © 2014 Citrix. Confidential.2
Citrix Cumulus Labs
Top of
Rack
Switch
POD 1
Citrix CloudPlatform
Primary Mgmt
Server Cluster
NetApp Storage
Cluster 1 Cluster 2 Cluster 3
MySQL
NetScaler VPX
Cloud Users
Design Information
• Servers - Cisco Unified
Computing System with
39 B200 M3 blade
servers 128 gigabytes
memory per blade
• Storage - NetApp FAS
3220 cluster with 60
terabytes of storage
• Network -10 GB
network to top of rack
switch
• Anticipated Capacity –
2,000 running instances
Cluster 4 Cluster 5
NetScaler VPX