Brochure

1. Industries we cater to . . .
Aftermarket ERP
Professional. Reliable. Experienced.
Quest Informatics Private Limited
#960, II Main, IV Block,Rajajinagar, Bangalore - 560010, Karnataka, India.
Email : sales@questinformatics.com
Telephone : +91 - 80 -65791453/ 23206669/ 65961735
TeleFax : +91 - 80-2320 6670
www.questinformatics.com
Professional. Reliable. Experienced.

2. World class aftermarket products and services
Industry pain areas
Benefits
System to monitor and track
• Parts availability, service level, parts performance, lost sales and other
analytics.
• Inventory Management, Service Handling, Revenue Leakages.
• Increasing Benefits and Controlling Operations.
• Service engineers’ performance, scheduling, travel details, machine
service history, service reminders, service vehicles, MTTR and MTBF.
• Realization of service agreement, service schedule and performance.
• Different types of machine sales, follow ups, invoice procedures with
defined access to users across locations.
• Performance of distribution channel for parts, services and sales.
• Warranty and failed parts, free services, billing, payments and service
bulletins.
What AM-ERP does?
As majority of revenue in future years would not just come from new sales
but from “Aftermarket”, which is maintenance, repair and overhaul services.
Quest offers After Market ERP which is a web based application that is
designed and developed to manage and control operations across various
.
industries with multiple levels of supply hubs.
After Market ERP helps you in standardization of process, visibility and
effective control across value chain.
Access de ined
roles
and controls
Timely SMS
and Email
noti ications
Reduce cost
by systematic
planning
• Signi icantly boosts aftermarket revenue, pro itability
and cash low.
• Ef iciently manages spares, services, sales, re-man,
rental, CSA etc.
• Reduce the risk of supply chain failures.
• Easy integration with legacy systems.
• Leverage service differentiation by improving
overall customer experience.
• System with Multi-Currency and Multi-Language
System support across geographies.
• Can scale from region, country and location level
seamlessly.
Other offerings
Other products available:
Services
• Support Desk System
• Field Service Management System
• Remanufacturing Management System
• Float Management System
• Rental and Re-marketing System
• Warranty Management System
• CSA (Customer Service Agreement)
• CRM (Customer Relationship Management)
• Vendor Management
• Engineering Services
www.questinformatics.com