2. 1st week Training
DJJS & DCFS require all direct care, proctor parents, support staff and
volunteers receive training in the following topics within the first week of
employment and prior to working with clients:
Orientation of DJJS and DCFS contract requirements including the “Use of Client
Identifying Information and Electronic Media”;
Review of the DHS Provider Code of Conduct, which is then signed and put in the
individual’s personnel file;
The UYV emergency management and business continuity plan including
emergency response and evacuation procedures.
All proctor parents must sign the cohabitation agreement prior to having any clients in
the home and a new form must be signed if there are changes to the marital status or
living arrangement.
3. 1st 60 days of
Employment
All direct care staff and proctor parents must receive an additional 32 hours of training in specific
subjects outlined in the contract.
All 32 training hours must be completed before direct care/supervision of clients can be provided.
Training Topics include but are not limited to:
Basic child and adolescent development and normal behavior
Child abuse and neglect issues and unstable family dynamics
Separation, grief and loss
Cultural sensitivity
Appropriate and effective use of discipline
Behavior management, discipline methods and aggression management
First Aid and CPR
Incident Reporting
Expectations to health care appointments and documentation
Adolescent female issues
Sexual abuse and sexual offending issues
Substance abuse issues
Mental Health issues
4. 1st year of employment
DCFS requires direct care staff and proctor parents to
receive an additional 12 hours of training within the first
12 months of employment in the Practice Model Provider
Training provided by DCFS and training based on the
UYV program and staff needs.
DJJS requires 12 hours of additional training within the
first 12 months of employment in subjects based on UYV
program and staff needs.
5. After the 1st year/Annual
Training
20 hours of training required annually for all direct care staff and proctor
parents
Required subjects of training include:
Review of DCFS & DJJS contact requirements
Review of Use of Confidential Information
Review of DHS Provider Code of Conduct, which is then signed & placed in the
individual’s personnel file
Review of UYV’s emergency management & business continuity plan, including
emergency response & evacuation procedures
Review of medication management procedures, including documentation
Maintenance of CPR & First Aid certifications and
Other training as needed based on the UYV program and the needs of proctor
parents & direct care staff
6. Client Information &
Electronic Media
Client identifying information is confidential and shall be safeguarded.
Client information shall not be released except as explained below.
If the client’s parents retain parental rights in regards to the client, written verification
of parental permission must be obtained from the caseworker prior to any images or
information regarding the client being used in social networking mediums or other
public forums.
The caseworker may provide written permission if the parents’ whereabouts are
unknown, if parental contact cannot be made or if the parents do not retain parental
rights.
If the client is over age 8 & has the mental capacity of understand, written permission
must also be obtained from the client prior to any images or client information being
used in social networking mediums or other public forums.
When permission is obtained and/or the decision is made to allow the use of client
information or images in a public forum, the images shall only use the clients the first
name and not identify the client as a UYV client, a DHS client or a foster client.
Only general information about the client can be used. No case specific information ,
treatment issues, history or information that will identify the client has DHS
involvement.
7. Incident Reporting
Deaths must be reported immediately to the Program or Regional Director. A voice mail or email
is not sufficient.
All other Emergency & Crisis situations must be reported to the caseworker within 24 hours of
when the incident occurred.
Efforts should be made to talk to the caseworker directly and not only leave a voice mail or email.
Documentation of the incident shall be sent to the caseworker within 24 hours of the incident.
The Incident Report Reference Guide can be found at http://www.hspolicy.utah.gov
There are 13 very specific types of incidents that must be reported to caseworkers within 24
hours.
Accident
Aggravated Assault
Arson
Any crisis emergency response involvement from an agency outside of the Division
Any serious bodily injury
Escape/runaway
Illness that needs immediate treatment from a medical professional or hospital
Official misconduct by staff
Property Damage
Riot
Suicide Attempt requiring emergency medical intervention
Unlawful sexual activity with a youth in custody
Weapons related offenses by restricted persons or any firearm offense
8. Behavioral Intervention
Behavioral interventions shall be used only by staff that have completed training on
the policy, procedures and implementation of all intrusive behavioral interventions
may be utilized.
Intrusive behavioral interventions shall only be used after less intrusive interventions
have been determined to be ineffective; cannot be used in a manner to cause undue
physical discomfort, harm or pain to the client; must be stopped when the client is no
longer a danger to self or others; cannot be employed as punishment, for the
convenience of staff or as a substitute for programming.
Interventions that use painful stimuli are prohibited.
Clients shall not be used to implement or assist with any intrusive behavioral
intervention involving another client.
Within an hour of an intrusive behavior intervention, the person who implemented the
intervention must complete a written incident report. Specific documentation &
reporting procedures must be followed. (to be included in other training)
9. Background Check
All individuals living in the proctor home age 18 and older must obtain a
DHS/OL background screening.
Applicants who have lived outside of Utah at any time in the past 5 years
must obtain an FBI fingerprint based criminal history record check.
Background screening paperwork must be requested within 30 days of
initial hire for all new staff.
Background screenings must be completed annually within 12 months of
the initial background screening date.
Direct Care staff/Proctor Parents cannot provide unsupervised contact with
clients until the background screening has been approved by DHS/OL.
10. Proctor Home Capacity
The proctor parent/staff must be available by phone or other means in
which there is not a proctor parent in direct supervision of the client.
The proctor parent/staff must be available to provide daily care &
supervision of each client.
The proctor parent/staff must be immediately available to respond to an
emergency and on-site during nighttime sleeping house.
The proctor home/group home cannot have any children in the home under
age 18 if the client in the home is an adjudicated sex offender.
The proctor home may have not more than 6 children in the home under
age 18, including the proctor parents’ children.
DJJS allows only one client in the home for the first year of a newly licensed
family. Two youth are allowed thereafter.
DCFS allows up to three clients in the home depending on space.
11. Care & Supervision
DJJS & DCFS clients may not be placed together at the proctor level of
care.
Clients of different genders cannot be placed together unless they are a
sibling group or a parent & child.
Clients of different genders cannot share a room, even siblings.
Clients with different issues (sex offender, mental health, behavior,
substance abuse, etc) should not be placed in the same proctor home
unless the client has multiple diagnoses
Care & supervision of clients includes the same as provided to one’s own
children such as performing physical care, providing nutrition, teaching self-
care, addressing medical, dental & mental health care, helping with
homework, managing medications, teaching skills, etc
12. Family Visits
Family visits must be facilitated by the Contractor
Family visits cannot be withheld without caseworker approval.
Frequency of family visits shall be determined by the team (usually once per
week)
The visitation plan shall include the date and time of visits and
transportation arrangements.
Visits cannot be withheld because of client behavior and visits are not
earned by having good behavior.
13. Heath Care
A DCFS/DJJS client must have a medical exam, dental exam and a mental
health assessment within 30 days of entering Division custody.
Medical and Dental exams are required annually thereafter.
Follow up care is due in the time frame recommended.*
DCFS requires annual MHAs.
DJJS requires approval for MHAs after the initial assessment.
A copy of the health visit report form is due to the DJJS caseworker or the
DCFS nurse within 30 days of an exam. A copy of the HVR must be kept in
the client file.
14. Absences
The Contractor may hold a placement for a client that is absent for up to
eight days per calendar month with prior written approval from the
caseworker when the plan is for the client to return to the placement.
These 8 days are to be reimbursed at the regular daily rate.
Absences beyond the 8 days must have prior written approval from the
caseworker and are reimbursed at the reduced rate.
The reason for the absence must be documented.
In the event the client is AWOL, only the first two consecutive absent days
will be reimbursed at the regular rate. Additional days may be reimbursed
at the reduced rate if authorized by the caseworker in writing if the plan is to
return the client to the placement.
Contact (by phone or other means) must be maintained with the client and
responsible party during the client’s absence to ensure safety, adequate
supervision and treatment continuity if the Contract is receiving payment
and the client is not AWOL. Contact must be documented in the client file.
15. Transportation
Routine transportation shall be provided for the client as a parent or legal
guardian would. This includes, but is not limited to, transportation to:
Medical, dental & other appointments
Family visits
School events
Extracurricular activities
Community service
Team meetings
Normal case activities
Court hearings
When transportation of a client is more than 60 miles round trip for family
visits, court hearings or reviews or health services mileage reimbursement
shall be received by the Division. Mileage reimbursement for reasons other
than these listed requires written approval from the caseworker.
Mileage reimbursement is allowed for a single trip regardless of the number
of clients transported.
16. Personal Needs
Allowance
The daily care & supervision rate includes an allowance for the client’s
personal needs and clothing ($2 per day).
Personal needs include items such as cosmetics, admission fees, hobbies,
leisure expenses, contact lenses solution, special hygiene supplies, etc.
$40 per month shall be spent on clothing items for the client, unless the
funds are carried over to subsequent month for the purchase of higher
priced items.
Receipts for clothing purchases must be maintained.
A monthly inventory of the client’s belongings shall be maintained.
When the client is discharged from the program, all items shall be returned
to the client.
If the client AWOLs, the items shall be secured & transferred to the
caseworker.
The Contractor is responsible to replace any of the client’s belongings that
are not properly accounted for or secured.
17. Foster Parent Rights
Foster parents must also be informed of their
Due Process Rights at the time of employment.
There must be documentation in writing that they
have been informed of these rights.
DJJS & DCFS require that all direct care and proctor parents receive an annual review of the contract requirements.
The three training topics must equal a total of two hours time.
Direct care staff and proctor parents may receive credit for prior training on an hour-for hour basis provided there is written documentation of training content, including where, when, and who provided the training. The training must be in the required subject areas and received within a period of two years prior to employment with UYV.
This is in additional to all training described in previous slides
After the first weeks’ training, the first 60 days’ training, the first year’s training, all non-clinical direct care staff and proctor parents must have annual training of 20 hours per week.
A separate training will be done in this area that is more detailed.
This area will be covered in more detail in another training.
Proctor parents & staff do not have to be awake during nighttime sleeping hours.
*if no time frame is recommended, follow up care is due within 90 days of the exam.
Mileage must be submitted to DCFS one a one-time payment form within 90 days of the trip and within 15 days after the end of the fiscal year or the claim is forfeited.