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2012 UX Work and Salary Survey
The Canadian Edition
Meghan Deutscher & Laura Ballay
Periscope User Experience
www.periscopeux.com




February	
  26th,	
  2013   	
  	
  
2	
  

About Us
We	
  are	
  two	
  User	
  Experience	
  Designers	
  who,	
  one	
  year	
  ago,	
  decided	
  to	
  join	
  forces	
  as	
  
Periscope	
  UX.	
  
	
  
The	
  past	
  year	
  we	
  spent	
  a	
  lot	
  of	
  9me	
  learning	
  how	
  to	
  market	
  ourselves	
  and	
  establishing	
  
a	
  clientele	
  –	
  it’s	
  	
  been	
  a	
  HUGE	
  learning	
  experience.	
  
	
  
During	
  our	
  careers	
  here	
  in	
  Vancouver,	
  there	
  have	
  always	
  been	
  a	
  few	
  pieces	
  of	
  the	
  
puzzle	
  we	
  felt	
  were	
  lacking:	
  

  Where	
  is	
  UX	
  happening	
  in	
  Canada?	
  	
  And	
  in	
  what	
  industries?	
  

  What	
  design	
  services	
  and	
  skills	
  are	
  sought	
  aRer?	
  

  What	
  is	
  reasonable	
  compensa9on?	
  
	
  


2012 UX Work and Salary Survey
3	
  

Survey Goal
Gather	
  up-­‐to-­‐date	
  informaAon	
  about	
  the	
  state	
  of	
  user	
  experience	
  jobs	
  in	
  Canada	
  to	
  
help	
  all	
  professionals	
  understand	
  the	
  landscape	
  and	
  opportuniAes	
  in	
  Canada	
  and	
  
how	
  they	
  can	
  posiAon	
  themselves	
  in	
  the	
  UX	
  market.	
  	
  

Learn	
  about:	
  

  Who	
  we	
  are	
  &	
  our	
  experience	
  

  The	
  companies	
  we	
  work	
  for	
  	
  

  What	
  we	
  do	
  at	
  work	
  

  How	
  we	
  find	
  work	
  

  How	
  we’re	
  compensated	
  




2012 UX Work and Salary Survey
4	
  

The Work and Salary Survey
                                 25 Questions
                                 Online	
  survey	
  ran	
  November	
  2012	
  



                                 Canada-wide
                                 Survey	
  sent	
  out	
  to	
  UX	
  groups	
  in	
  
                                 Vancouver,	
  Calgary,	
  Edmonton,	
  
                                 Toronto,	
  OXawa	
  and	
  Montreal	
  	
  



                                 159 Responses
                                 From	
  a	
  (very	
  rough)	
  pool	
  of	
  800	
  




2012 UX Work and Salary Survey
5	
  

Who Responded? Demographics
            5%

  21 - 25




                                       20%
  26 – 30 years old
                                                   51% Male, 49% Female



                                             26%
  31 - 35                                          Predominantly	
  26	
  –	
  45	
  years	
  old	
  
                                                   49%	
  from	
  Vancouver	
  
                                 17%


  36 - 40
                                                   18%	
  Toronto	
  
                                 17%




  41 - 45                                          18%	
  Calgary	
  
                                                   15%	
  Other	
  Canadian	
  Ci9es	
  
                      10%




  46 - 50
             6%




  Over 50




2012 UX Work and Salary Survey
6	
  

Who Responded? Education
 46% Bachelor’s Degree, 32% Master’s Degree
 7%	
  Cer9ficate	
  Program,	
  6%	
  Some	
  graduate	
  school,	
  4%	
  Junior	
  College	
  


 Graphic	
  Design	
                      Interac9ve	
  Design	
                    Arts	
  
 Communica9on	
  Design	
                 Fine	
  Arts	
                            Architecture	
  
 Informa9on	
  Design	
                   HCI	
                                     Marke9ng	
  
 Computer	
  Science	
                    Business	
  /	
  Management	
             Sciences	
  
 UX	
  Courses	
  &	
  Workshops	
        Info	
  &	
  Library	
  Sciences	
        Web	
  Design	
  
 Human	
  Factors	
                       Industrial	
  Design	
                    Educa9on	
  
 Mul9-­‐/Digital/New	
  Media	
           Psychology	
                              Interac9on	
  Design	
  
 Engineering	
                            Wri9ng	
  /	
  Publishing	
               Anthropology	
  
 IT	
  /	
  Development	
                 	
  


2012 UX Work and Salary Survey
7	
  

Who Responded? Experience
 45% UX Designer, 12% Interaction Designer, 10% Information Architect
 6%	
  Consultant,	
  <	
  5%	
  each:	
  UI/Interface	
  Designer,	
  Web	
  Designer,	
  User	
  Researcher…	
  

                                             40%	
  
                             36%	
  


                                                                                                  Over	
  10	
  years	
  
                                                                                                  6	
  -­‐	
  10	
  years	
  
                                                                                                  3	
  -­‐	
  5	
  years	
  
                                                               12%	
  
          9%	
                                                                                    0	
  -­‐	
  2	
  years	
  
                                                                                   3%	
  


    Entry	
  Level	
     Mid	
  Level	
     Senior	
            Senior	
          Execu9ve,	
  
                                                         Management,	
   President,	
  or	
  
                                                         VP	
  or	
  Director	
    Owner	
  


2012 UX Work and Salary Survey
8	
  

Companies & Products

                                                                Company types




                                                          76%
  Websites
                                                                25%	
  SoRware	
  Company	
  
                                                                18%	
  Design	
  Agency	
  




                                                      75%
  Mobile Applications
                                                                18%	
  Consul9ng	
  Firm	
  


                                             62%
  Web applications / SaaS                                       13%	
  Consumer	
  Products	
  
                                                                10%	
  Service	
  company	
  
                             40%




  Desktop Software

                                                                Prevalent Sizes
                           37%




  Intranets
                                                                33%	
  -­‐	
  1000+	
  employees,	
  14%	
  -­‐	
  51-­‐200	
  
                    23%




  Social Media

Others:	
  Physical	
  Products,	
  Public	
  Kiosks.	
         Clients
Entertainment	
  Systems,	
  etc.	
                             30%	
  internal,	
  37%	
  external,	
  33%	
  both	
  
Average	
  number	
  of	
  product	
  types:	
  3.5	
  


2012 UX Work and Salary Survey
9	
  

Self-Employment
                    Men	
        Women	
  



                                              70%	
     11% Self-employed, 6% Freelance
                65%	
  
                                                        90%	
  of	
  freelancers	
  and	
  77%	
  of	
  the	
  self-­‐
                                                        employed	
  have	
  9+	
  years	
  of	
  experience.	
  

     35%	
  
                                    30%	
  




    Self-­‐Employed	
                 Freelance	
  



2012 UX Work and Salary Survey
10	
  

Time Spent
 Most have been at current job for 5 years or less (88%)
 1-­‐3	
  years	
  is	
  the	
  most	
  common	
  length	
  of	
  9me	
  (42%).	
  


 Hours worked per week
    Less	
  than	
  30	
               	
  30-­‐40	
  hours	
             	
  40-­‐50	
  hours	
     Over	
  50	
  	
  
           7%	
  	
                             42%	
                              47%	
               4%	
  




2012 UX Work and Salary Survey
11	
  

Tasks
 On average respondents perform 5-6 tasks frequently and 7-8 occasionally

  Performed Frequently                 Performed Occasionally                        Reviewed or Delegated
  Wireframing	
  and	
  sitemaps	
     User	
  research	
  (48%)	
                   Graphic	
  /	
  visual	
  design	
  (43%)	
  
  (71%)	
  
                                       Persona	
  development	
  /	
                 Content	
  genera9on	
  /	
  
  Interac9on	
  design	
  (66%)	
      audience	
  defini9ons	
  (47%)	
              copywri9ng	
  (37%)	
  
  User	
  flow	
  and	
  scenario	
     Heuris9c	
  analysis	
  /	
  Review	
         Design	
  templates	
  /	
  style	
  
  development	
  (48%)	
               (44%)	
                                       guides	
  (33%)	
  

  Prototyping	
  (41%)	
               Usability	
  tes9ng	
  (42%)	
                Accessibility	
  review	
  (27%)	
  
  Strategic	
  work	
  (39%)	
         User	
  flow	
  /	
  scenario	
                Usability	
  tes9ng	
  (25%)	
  
  	
  
                                       development	
  (40%)	
  
                                                                                     Content	
  inventory	
  (25%)	
  
                                       Evangelizing	
  /	
  public	
  speaking	
  
                                       (39%)	
                                       	
  




2012 UX Work and Salary Survey
12	
  

Finding Work
 LinkedIn is the most widely used to find UX jobs and contracts (46% of
 respondents use often)
 Other	
  methods	
  used	
  by	
  <	
  11%:	
  IxDA,	
  Placement	
  Agencies,	
  Internal	
  Recruiters,	
  etc.	
  	
  


 Friends/word-of-mouth is the most effective way to find work (46%)
 Followed	
  by:	
  	
  
 28%	
  networking	
  	
  
 13%	
  online	
  ads	
  
 9%	
  social	
  media	
  
 4%	
  online	
  poroolio	
  &	
  job	
  fairs	
  




2012 UX Work and Salary Survey
13	
  

Salary

Average Salary: $89,095




2012 UX Work and Salary Survey
14	
  

Salary by Gender
 Average salary for women: $81,731; for men: $96,276

                                                                                         Men	
            Women	
  




     21	
  -­‐	
  25	
     26	
  -­‐	
  30	
     31	
  -­‐	
  35	
     36	
  -­‐	
  40	
     41	
  -­‐	
  45	
     46	
  -­‐	
  50	
     51	
  -­‐	
  55	
     56	
  -­‐	
  60	
     Over	
  65	
  


2012 UX Work and Salary Survey
15	
  

Salary by Gender
 Gap due to age distribution?
   AGE RANGE                     WOMEN                            MEN
                                 Average Salary   # Respondents   Average Salary   # Respondents
   21-­‐25	
                     $48,750	
        4	
             $56,250	
        4	
  
   26-­‐30	
                     $67,028	
        18	
            $86,254	
        13	
  
   31-­‐35	
                     $77,375	
        24	
            $91,625	
        16	
  
   36-­‐40	
                     $80,083	
        12	
            $103,719	
       15	
  
   41-­‐45	
                     $94,944	
        9	
             $110,944	
       18	
  
   46-­‐50	
                     $123,500	
       6	
             $104,700	
       10	
  
   Over	
  50	
                  $112,000	
       5	
             $72,500	
        4	
  


2012 UX Work and Salary Survey
16	
  

Salary by Gender
 Gap due to experience levels? Possibly…
   EXPERIENCE LEVEL               WOMEN                            MEN
                                  Average Salary   # Respondents   Average Salary   # Respondents
   Entry	
  Level	
               $53,00	
         10	
            $55,260	
        5	
  
   Mid	
  Level	
                 $73,100	
        35	
            $77,061	
        21	
  
   Senior	
                       $95,611	
        27	
            $101,097	
       36	
  
   Management,	
  etc.	
          $136,250	
       4	
             $121,867	
       15	
  
   Exec.,	
  Owner,	
  etc.	
     $80,000	
        2	
             $113,333	
       3	
  




2012 UX Work and Salary Survey
17	
  

Salary by Level of Education
 Average salary for Bachelor’s: $89,494; Master’s: $88,647
   EDUCATIONAL LEVEL                            % RESPONDENTS   AVERAGE SALARY
   High	
  School	
  Degree	
                   3%	
            $80,875	
  
   Junior	
  College	
                          4%	
            $85,500	
  
   Cer9ficate	
  Program	
                       7%	
            $87,545	
  
   Bachelor’s	
  Degree	
                       46%	
           $89,494	
  
   Some	
  graduate	
  school	
                 6%	
            $83,667	
  
   Master’s	
  Degree	
                         32%	
           $88,647	
  
   Doctorate	
  Degree	
  /	
  Post-­‐Doc	
     3%	
            $112,000	
  




2012 UX Work and Salary Survey
18	
  

Hourly Rates

 Average Hourly Rate: $87
   Based	
  on	
  rates	
  received	
  from	
  34.6%	
  of	
  respondents	
  
   Minimum:	
  $30;	
  Maximum:	
  $180	
  

                                                 Hourly	
  Rates	
  
 200	
  

 150	
  

 100	
  

   50	
  

     0	
  


2012 UX Work and Salary Survey
19	
  

Hourly Rates
 How are people paid?
   59%	
  paid	
  only	
  by	
  hourly	
  rate	
  
   5%	
  by	
  project	
  /	
  flat	
  rate	
  
   7%	
  by	
  daily	
  rate	
  
   29%	
  by	
  some	
  combina9on	
  of	
  the	
  above	
  




2012 UX Work and Salary Survey
20	
  

Hourly Rates by Gender & Experience
 Average hourly rate for women: $84; for men: $90
 Based	
  on	
  rates	
  provided	
  by	
  25	
  women	
  and	
  28	
  men.	
  


  YEARS OF EXPERIENCE                                      % RESPONDENTS          AVERAGE HOURLY
  Under	
  1	
  year	
                                     2%	
                   $30	
  
  1	
  -­‐	
  2	
                                          13%	
                  $53	
  
  3	
  -­‐	
  5	
                                          15%	
                  $57	
  
  6	
  -­‐	
  8	
                                          9%	
                   $91	
  
  9	
  -­‐	
  10	
                                         19%	
                  $96	
  
  Over	
  10	
  years	
                                    42%	
                  $106	
  



2012 UX Work and Salary Survey
21	
  

Thank You
 See the full report at:
 http://www.slideshare.net/uxdesignstrategy/



 Questions, comments or feedback?   Special thanks to:
                                    VanUE,	
  CalUX,	
  UX	
  Edmonton,	
  
 www.periscopeux.com	
  
                                    Uxirregulars,	
  the	
  OXawa,	
  Montreal,	
  
 info@periscopeux.com	
             Toronto	
  and	
  Vancouver	
  IxDA	
  
                                    chapters,	
  @UXcampOXawa,	
  and	
  all	
  
 @periscopeux	
  
                                    those	
  who	
  responded	
  to	
  the	
  survey!	
  




2012 UX Work and Salary Survey

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2012 UX in Canada - Work & Salary Survey Presentation

  • 1. 2012 UX Work and Salary Survey The Canadian Edition Meghan Deutscher & Laura Ballay Periscope User Experience www.periscopeux.com February  26th,  2013    
  • 2. 2   About Us We  are  two  User  Experience  Designers  who,  one  year  ago,  decided  to  join  forces  as   Periscope  UX.     The  past  year  we  spent  a  lot  of  9me  learning  how  to  market  ourselves  and  establishing   a  clientele  –  it’s    been  a  HUGE  learning  experience.     During  our  careers  here  in  Vancouver,  there  have  always  been  a  few  pieces  of  the   puzzle  we  felt  were  lacking:     Where  is  UX  happening  in  Canada?    And  in  what  industries?     What  design  services  and  skills  are  sought  aRer?     What  is  reasonable  compensa9on?     2012 UX Work and Salary Survey
  • 3. 3   Survey Goal Gather  up-­‐to-­‐date  informaAon  about  the  state  of  user  experience  jobs  in  Canada  to   help  all  professionals  understand  the  landscape  and  opportuniAes  in  Canada  and   how  they  can  posiAon  themselves  in  the  UX  market.     Learn  about:     Who  we  are  &  our  experience     The  companies  we  work  for       What  we  do  at  work     How  we  find  work     How  we’re  compensated   2012 UX Work and Salary Survey
  • 4. 4   The Work and Salary Survey 25 Questions Online  survey  ran  November  2012   Canada-wide Survey  sent  out  to  UX  groups  in   Vancouver,  Calgary,  Edmonton,   Toronto,  OXawa  and  Montreal     159 Responses From  a  (very  rough)  pool  of  800   2012 UX Work and Salary Survey
  • 5. 5   Who Responded? Demographics 5% 21 - 25 20% 26 – 30 years old 51% Male, 49% Female 26% 31 - 35 Predominantly  26  –  45  years  old   49%  from  Vancouver   17% 36 - 40 18%  Toronto   17% 41 - 45 18%  Calgary   15%  Other  Canadian  Ci9es   10% 46 - 50 6% Over 50 2012 UX Work and Salary Survey
  • 6. 6   Who Responded? Education 46% Bachelor’s Degree, 32% Master’s Degree 7%  Cer9ficate  Program,  6%  Some  graduate  school,  4%  Junior  College   Graphic  Design   Interac9ve  Design   Arts   Communica9on  Design   Fine  Arts   Architecture   Informa9on  Design   HCI   Marke9ng   Computer  Science   Business  /  Management   Sciences   UX  Courses  &  Workshops   Info  &  Library  Sciences   Web  Design   Human  Factors   Industrial  Design   Educa9on   Mul9-­‐/Digital/New  Media   Psychology   Interac9on  Design   Engineering   Wri9ng  /  Publishing   Anthropology   IT  /  Development     2012 UX Work and Salary Survey
  • 7. 7   Who Responded? Experience 45% UX Designer, 12% Interaction Designer, 10% Information Architect 6%  Consultant,  <  5%  each:  UI/Interface  Designer,  Web  Designer,  User  Researcher…   40%   36%   Over  10  years   6  -­‐  10  years   3  -­‐  5  years   12%   9%   0  -­‐  2  years   3%   Entry  Level   Mid  Level   Senior   Senior   Execu9ve,   Management,   President,  or   VP  or  Director   Owner   2012 UX Work and Salary Survey
  • 8. 8   Companies & Products Company types 76% Websites 25%  SoRware  Company   18%  Design  Agency   75% Mobile Applications 18%  Consul9ng  Firm   62% Web applications / SaaS 13%  Consumer  Products   10%  Service  company   40% Desktop Software Prevalent Sizes 37% Intranets 33%  -­‐  1000+  employees,  14%  -­‐  51-­‐200   23% Social Media Others:  Physical  Products,  Public  Kiosks.   Clients Entertainment  Systems,  etc.   30%  internal,  37%  external,  33%  both   Average  number  of  product  types:  3.5   2012 UX Work and Salary Survey
  • 9. 9   Self-Employment Men   Women   70%   11% Self-employed, 6% Freelance 65%   90%  of  freelancers  and  77%  of  the  self-­‐ employed  have  9+  years  of  experience.   35%   30%   Self-­‐Employed   Freelance   2012 UX Work and Salary Survey
  • 10. 10   Time Spent Most have been at current job for 5 years or less (88%) 1-­‐3  years  is  the  most  common  length  of  9me  (42%).   Hours worked per week Less  than  30    30-­‐40  hours    40-­‐50  hours   Over  50     7%     42%   47%   4%   2012 UX Work and Salary Survey
  • 11. 11   Tasks On average respondents perform 5-6 tasks frequently and 7-8 occasionally Performed Frequently Performed Occasionally Reviewed or Delegated Wireframing  and  sitemaps   User  research  (48%)   Graphic  /  visual  design  (43%)   (71%)   Persona  development  /   Content  genera9on  /   Interac9on  design  (66%)   audience  defini9ons  (47%)   copywri9ng  (37%)   User  flow  and  scenario   Heuris9c  analysis  /  Review   Design  templates  /  style   development  (48%)   (44%)   guides  (33%)   Prototyping  (41%)   Usability  tes9ng  (42%)   Accessibility  review  (27%)   Strategic  work  (39%)   User  flow  /  scenario   Usability  tes9ng  (25%)     development  (40%)   Content  inventory  (25%)   Evangelizing  /  public  speaking   (39%)     2012 UX Work and Salary Survey
  • 12. 12   Finding Work LinkedIn is the most widely used to find UX jobs and contracts (46% of respondents use often) Other  methods  used  by  <  11%:  IxDA,  Placement  Agencies,  Internal  Recruiters,  etc.     Friends/word-of-mouth is the most effective way to find work (46%) Followed  by:     28%  networking     13%  online  ads   9%  social  media   4%  online  poroolio  &  job  fairs   2012 UX Work and Salary Survey
  • 13. 13   Salary Average Salary: $89,095 2012 UX Work and Salary Survey
  • 14. 14   Salary by Gender Average salary for women: $81,731; for men: $96,276 Men   Women   21  -­‐  25   26  -­‐  30   31  -­‐  35   36  -­‐  40   41  -­‐  45   46  -­‐  50   51  -­‐  55   56  -­‐  60   Over  65   2012 UX Work and Salary Survey
  • 15. 15   Salary by Gender Gap due to age distribution? AGE RANGE WOMEN MEN Average Salary # Respondents Average Salary # Respondents 21-­‐25   $48,750   4   $56,250   4   26-­‐30   $67,028   18   $86,254   13   31-­‐35   $77,375   24   $91,625   16   36-­‐40   $80,083   12   $103,719   15   41-­‐45   $94,944   9   $110,944   18   46-­‐50   $123,500   6   $104,700   10   Over  50   $112,000   5   $72,500   4   2012 UX Work and Salary Survey
  • 16. 16   Salary by Gender Gap due to experience levels? Possibly… EXPERIENCE LEVEL WOMEN MEN Average Salary # Respondents Average Salary # Respondents Entry  Level   $53,00   10   $55,260   5   Mid  Level   $73,100   35   $77,061   21   Senior   $95,611   27   $101,097   36   Management,  etc.   $136,250   4   $121,867   15   Exec.,  Owner,  etc.   $80,000   2   $113,333   3   2012 UX Work and Salary Survey
  • 17. 17   Salary by Level of Education Average salary for Bachelor’s: $89,494; Master’s: $88,647 EDUCATIONAL LEVEL % RESPONDENTS AVERAGE SALARY High  School  Degree   3%   $80,875   Junior  College   4%   $85,500   Cer9ficate  Program   7%   $87,545   Bachelor’s  Degree   46%   $89,494   Some  graduate  school   6%   $83,667   Master’s  Degree   32%   $88,647   Doctorate  Degree  /  Post-­‐Doc   3%   $112,000   2012 UX Work and Salary Survey
  • 18. 18   Hourly Rates Average Hourly Rate: $87   Based  on  rates  received  from  34.6%  of  respondents     Minimum:  $30;  Maximum:  $180   Hourly  Rates   200   150   100   50   0   2012 UX Work and Salary Survey
  • 19. 19   Hourly Rates How are people paid?   59%  paid  only  by  hourly  rate     5%  by  project  /  flat  rate     7%  by  daily  rate     29%  by  some  combina9on  of  the  above   2012 UX Work and Salary Survey
  • 20. 20   Hourly Rates by Gender & Experience Average hourly rate for women: $84; for men: $90 Based  on  rates  provided  by  25  women  and  28  men.   YEARS OF EXPERIENCE % RESPONDENTS AVERAGE HOURLY Under  1  year   2%   $30   1  -­‐  2   13%   $53   3  -­‐  5   15%   $57   6  -­‐  8   9%   $91   9  -­‐  10   19%   $96   Over  10  years   42%   $106   2012 UX Work and Salary Survey
  • 21. 21   Thank You See the full report at: http://www.slideshare.net/uxdesignstrategy/ Questions, comments or feedback? Special thanks to: VanUE,  CalUX,  UX  Edmonton,   www.periscopeux.com   Uxirregulars,  the  OXawa,  Montreal,   info@periscopeux.com   Toronto  and  Vancouver  IxDA   chapters,  @UXcampOXawa,  and  all   @periscopeux   those  who  responded  to  the  survey!   2012 UX Work and Salary Survey