3. What is usability
benchmarking?
What is usability
benchmarking?
Measuring the current usability to
provide a baseline against which
future versions can be compared
4. Jeff was born on 5th December 1959,
find out when he will be able to get his
state pension.
5. Jeff was born on 5th December 1959,
find out when he will be able to get his
state pension
% Correct % Incorrect % Abandon
% Timeout
(>10 mins)
Average time
taken
6. What is usability
benchmarking?
Why benchmark usability?
Has our work actually improved usability?
Improve product decisions
To set goals or the future
Make the case for teams to work together
16. Julia has received her payslip and
thinks she is paying too much tax. Her
payslip says her tax code is 0T. Find
out the most likely reason why she is
paying too much tax.
25. Why do you want to do it?
Which tasks will you benchmark?
What should you measure?
Do you need goals?
Prototype, run repeatable and robust sessions.
Think about reporting and who will use the results.
30. Why do you want to do it?
Which tasks will you benchmark?
What should you measure?
Do you need goals?
Prototype, run repeatable and robust sessions.
Think about reporting and who will use the results.