How UnitedLayer Helped Patriot Memory Colocation: We wanted to colocate our data servers to a facility outside the San Francisco Bay area and replicate our data. We were impressed with UnitedLayer’s data center in Los Angeles. Knowledge: We felt very confident in UnitedLayer from the very beginning; they are extremely knowledgeable and good at what they do. Customer Service: UnitedLayer’s entire team demonstrated thoughtfulness in understanding our needs, and provided excellent customer service during the entire process. We were very impressed and look forward to doing future business with them as a result. Contact Information: 888.853.7733 sales@unitedlayer.com www.unitedlayer.com

1. UNI-1 EDLAYER
Your IT Infrastructure. Delivered.
Cloud, Managed, Co location and Disaster Recovery
M E M
Patriot Memory is a manufacturer of memory module and flash memory products, with
state-of-the-art facilities in Fremont, California as well as Taipei, Taiwan and Rotterdam, The
Netherlands. Josue Estrada, head of Patriot Memory's IT department, was concerned about the
potential loss of business for the company as well as its customers in the event of a disaster
such as an earthquake. He sought out an IT provider to help him solve the problem.
Why did you choose Unitedlayer as your provider for
Disaster Recovery backup?
' ' We talked to several providers
We chose Unitedlayer because they made us feel and Unitedlayer offered the
comfortable and confident. Our data has a high value to our
company and if a disaster were to occur, our business as best solution in our price
well as our customers' could suffer hundreds of thousands range. In addition, they were
per day in losses. It was imperative we find a provider and more knowledgeable and
solution for which we could feel confident. The entire
Unitedlayer team sat down with us to discuss our needs
friendly; we were very
and understand what we wanted to accomplish - we could confident in their abilities and
tell right away they knew what they were doing - extremely their data centers. ' '
knowledgeable and thoughtful, and friendly as well. Other
factors were their strong customer base and affordable
pnce range.
How did Unitedlayer help you solve your business problem?
Unitedlayer operates world class data centers in multiple locations; they helped us find a new home for data
storage in their Los Angeles data center so that we could replicate our data.
We have offices in Taiwan and Rotterdam and are growing rapidly. If our headquarters in California were to
go down, our company as well as wholesale customers that place orders with us online, would all be dead in
the water. It was critical that we have proper back up to kick start the business from our international offices
should a disaster occur in our San Francisco Bay Area location. Unitedlayer solved for this need.

2. What did you appreciate most about your
experience with Unitedlayer? How Unitedlaver Helped Patriot Memorv
Their consultative nature and customer serv1ce
really drew us in. Every time our sales reps or We wanted to colocate our data servers to a
engineers engaged with the UnitedLayer team, they facility outside the San Francisco Bay area
would get immediate response and answers. The and replicate our data. We were impressed
entire experience was hassle-free; UnitedLayer is with UnitedLayer's data center in Los Angeles.
very focused on customer service.
We felt very confident in UnitedLayer from
•• United layer has a great team - the very beginning; they are extremely
they are very responsive, knowledgeable and good at what they do.
knowledgeable and friendly. We
know we can count on UnitedLayer's entire team demonstrated
United layer for exceptional thoughtfulness in understanding our needs,
customer service. ' ' and provided excellent customer service
during the entire process. We were very
impressed and look forward to doing future
business with them as a result.
Now that you are a customer of Unitedlayer,
what value have you received?
The value we received is confidence - we are
confident in UnitedLayer's LA data center for
backup storage and recovery in the event of
disaster. UnitedLayer offers great solutions for
disaster recovery and a great support team, at a
great price.