An insight is not simply an obvious piece of information. "
It needs to feel like a revelation, something that genuinely sheds new light on your business issue.. "
It is not just a 'consumer insight' although it could still be (People eat breakfast cereal as a late
afternoon snack), it could be something you uncover about the brand (Stella was originally made for
Christmas), about how people shop (men's shower gel tends to be bought for them by women),
media (new parents talk to each other in the early hours on Google Hangouts to feel less isolated) or
even culture (young people are responding to austerity with contradiction - hard work ethic and
greater irreverence). "
But an insight isn't enough, it needs to be actionable, something a business can utilize - that means
rich hooks that unlock great creative work, great NPD, great media and, most importantly, a real
marketing problem, a role for communications that will directly affect a business problem, not just