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International Recruitment 101
Samantha Stewart & Andrea Yen
UTA’S Graduate Business Services
 11% of UTA student population
is international
 Majority from India
 Graduate Recruitment became
centralized in 2013, inherited
from the Graduate School
 Office of International Education
had done some international
recruitment
 “as needed”
 We had no idea what we
were doing!
Some Background
 Which countries are the best
pipelines?
 Focusing on quality, not quantity
 Where are self funded students
coming from?
 Expanding to other countries
 China, Africa
Recruitment Goals
 Inquiry
 Messages will be country specific
 What are students most interested in?
 Program, Cost, Prestige?
 Applicant
 Most similar piece to domestic population
 Be clear and concise
 Yield
 #YouAreWelcomeHere
Communications
 We asked the students:
 Newly enrolled undergraduate and graduate international
students
 What information would you have liked to receive as you made
your decision to choose UTA?
 What information would you have liked to received as you
prepared to travel?
 What was the most challenging part about preparing to travel to
the US?
 What was the most challenging part of your first few days on
campus?
 What was the most helpful resource?
Focus Groups
 Immunizations
 Documents to carry with you
 Weather/ what to pack
 Student groups to connect to. Rides from airport,
housing, etc.
Communications
Preparing for Arrival
 Transportation
 How to get a Driver’s
License/Buy a car/Car Insurance
 How to transfer funds
 Weather conditions
 How to get a cell phone
 How to open a bank account
 How to get a SSN
Communications
You arrived… now what?
Communications
 Orientation
 Campus tour, department outreach
 Temporary Accommodations
 Are there options on campus?
 Some hotels will not let you book if you are under 21
 Timing
 You will need at least a week to transition and prepare
 You cannot do all orientations, advising, and adjust in two
days
 Stores
 Walmart, Target, International Restaurants
The First Few Days
 Virtual Fairs
 Online Info Sessions
 Inquiries and Admits
 Live Chats
 Facebook
 School’s App
 Facebook Live
 Private Messages
Online Recruitment
 Be Prepared for Weird Hours
 A lot of ours begin at 3am, 5am, 7pm, 9pm
 Equip Your Staff
 FAQs to cut & paste
Online Recruitment
Things to Remember
 Can be very effective
for overall strategy
 Provide in country
representation
 Insight to local
markets
 Established
relationships
 Must invest in the
relationship
 Dedicated staff to vet
agencies and train
 Cost
Agencies & Partnerships
• Fairs/Tours
– One lump sum, typically includes housing,
transportation, food, etc
– 300 students up to 4,500 per stop
• School Presentations
– Anywhere from 5 students to 600 students
• Making Contacts
– Agencies, school officials at the fair
International Travel
• On the Spot Admissions
– Pre-application
– Scan documents on the spot
– Faculty make instant decision
• Receptions
– Invite alumni from the area
– Admitted students from the surrounding area
– Formal welcoming speech
International Travel
Fall 2017- Fairs/School Presentations Spring 2018- On The Spot Admissions
• Cannot issue on the spot I-20’s
• Long, long days
– Fall 2017: 12 flights in 15 days, typically 12 hour days
– Spring 2018- 10 flights in 12 days
• Food differences
– Granola bars
– Crystal Light
International Travel
Reminders/Heads Up
Resources
 EducationUSA- https://educationusa.state.gov
 EducationUSA is a U.S. Department of State network of over 400
international student advising centers in more than 170 countries
 WENR- https://wenr.wes.org/
 World Education News & Reviews (WENR) is an authoritative news and
information source for professionals in international education
 AIRC- https://www.airc-education.org
 The American International Recruitment Council (AIRC) works to
safeguard the interests of both international students and enrolling
institutions through the promotion of ethical, standards-based international
recruitment strategies
 Open Door Report- https://www.iie.org/
Questions?
Samantha Stewart
Samantha.stewart@uta.edu
Andrea Yen
Andrea.yen@uta.edu

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International Recruitment 101

  • 1. International Recruitment 101 Samantha Stewart & Andrea Yen UTA’S Graduate Business Services
  • 2.  11% of UTA student population is international  Majority from India  Graduate Recruitment became centralized in 2013, inherited from the Graduate School  Office of International Education had done some international recruitment  “as needed”  We had no idea what we were doing! Some Background
  • 3.  Which countries are the best pipelines?  Focusing on quality, not quantity  Where are self funded students coming from?  Expanding to other countries  China, Africa Recruitment Goals
  • 4.  Inquiry  Messages will be country specific  What are students most interested in?  Program, Cost, Prestige?  Applicant  Most similar piece to domestic population  Be clear and concise  Yield  #YouAreWelcomeHere Communications
  • 5.  We asked the students:  Newly enrolled undergraduate and graduate international students  What information would you have liked to receive as you made your decision to choose UTA?  What information would you have liked to received as you prepared to travel?  What was the most challenging part about preparing to travel to the US?  What was the most challenging part of your first few days on campus?  What was the most helpful resource? Focus Groups
  • 6.  Immunizations  Documents to carry with you  Weather/ what to pack  Student groups to connect to. Rides from airport, housing, etc. Communications Preparing for Arrival
  • 7.  Transportation  How to get a Driver’s License/Buy a car/Car Insurance  How to transfer funds  Weather conditions  How to get a cell phone  How to open a bank account  How to get a SSN Communications You arrived… now what?
  • 8. Communications  Orientation  Campus tour, department outreach  Temporary Accommodations  Are there options on campus?  Some hotels will not let you book if you are under 21  Timing  You will need at least a week to transition and prepare  You cannot do all orientations, advising, and adjust in two days  Stores  Walmart, Target, International Restaurants The First Few Days
  • 9.  Virtual Fairs  Online Info Sessions  Inquiries and Admits  Live Chats  Facebook  School’s App  Facebook Live  Private Messages Online Recruitment
  • 10.  Be Prepared for Weird Hours  A lot of ours begin at 3am, 5am, 7pm, 9pm  Equip Your Staff  FAQs to cut & paste Online Recruitment Things to Remember
  • 11.
  • 12.  Can be very effective for overall strategy  Provide in country representation  Insight to local markets  Established relationships  Must invest in the relationship  Dedicated staff to vet agencies and train  Cost Agencies & Partnerships
  • 13. • Fairs/Tours – One lump sum, typically includes housing, transportation, food, etc – 300 students up to 4,500 per stop • School Presentations – Anywhere from 5 students to 600 students • Making Contacts – Agencies, school officials at the fair International Travel
  • 14.
  • 15. • On the Spot Admissions – Pre-application – Scan documents on the spot – Faculty make instant decision • Receptions – Invite alumni from the area – Admitted students from the surrounding area – Formal welcoming speech International Travel
  • 16.
  • 17. Fall 2017- Fairs/School Presentations Spring 2018- On The Spot Admissions
  • 18. • Cannot issue on the spot I-20’s • Long, long days – Fall 2017: 12 flights in 15 days, typically 12 hour days – Spring 2018- 10 flights in 12 days • Food differences – Granola bars – Crystal Light International Travel Reminders/Heads Up
  • 19. Resources  EducationUSA- https://educationusa.state.gov  EducationUSA is a U.S. Department of State network of over 400 international student advising centers in more than 170 countries  WENR- https://wenr.wes.org/  World Education News & Reviews (WENR) is an authoritative news and information source for professionals in international education  AIRC- https://www.airc-education.org  The American International Recruitment Council (AIRC) works to safeguard the interests of both international students and enrolling institutions through the promotion of ethical, standards-based international recruitment strategies  Open Door Report- https://www.iie.org/