4. Airport information service
Food and beverages
Shops
Business lounge
Clothes storage
Luggage storage, luggage wrapping
VIP-service and events
Currency exchange, ATM, post office
Car rental
5. Meet & Greet (airport procedures with help of staff)
From Passenger to Passenger Library
WiFi, Skype video
VisitEstonia gate
Carbon Policy
Automatic
border control
6.
7.
8. World’s most awarded
“Best Airport”
The 6th busiest
international airport
(A flight takes off / lands once every 100 sec)
One of Singapore's
best places for
shopping and dining
9. Convenience stores (many are opened 24 h )
Medical services
Baby care room
Free Singapore tour
Passenger meeting services
Prayer room
Postal and telecommunications
10. Shower, fitness & SPA services
Swimming pool and jaccuzi
Nature trail gardens
Two separate 24-hour napping areas
13. Third world airport
Buddha Air, Yeti Airlines Domestic
Kathmandu 100 – 150 €
No flight statistics (rating, delay index)
Phone?
No air condition, no trolleys (comments)
http://www.youtube.com/watch?v=8kyPTWfX5Nc
14. VIP Room –
security
officers pull a
curtain and
ask you to
step into a
dressing
room where
they check
you by hand
15. Serving passengers
Offering services
Tallinn Airport and Changi International
Airport try to develop even more
16. Estonia
(Tallinn AP)
Singapore
Nepal
(Changi Int. AP) (Bhadrapur AP)
Graduated developing Graduated developing Developing country
economy , developed economy, developed
country
country
Europe
Asia, island country, Asia
city-state
Innovative
International
financial centre
Primitive,
growing fast
17. Tallinn Airport – in our hearts, home airport
Changi International Airport – exclusive,
interesting, would like to visit
Bhadrapur Airport – something our minds
could not have imagined earlier